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All 19 Cheektowaga hotels

Holiday Inn Buffalo International Airport

3.0 of 5 Hotel   |   4600 Genesee Street, Cheektowaga, NY 41255
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Ranked #16 of 19 Hotels in Cheektowaga
A recent review
3 of 5 stars reviewed 1 week ago
surfmaster Waterloo, Canada
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208 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Waterloo, Canada
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 1 night during a shopping weekend Pros Staff is friendly and efficient Beds clean Close to Walden Galleria and Airport Free Parking Free wireless Internet Cons Bathroom very small Our room just happened to be next to the laundry room so it was noisy in the morning as the workers worked

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Honolulu, Hawaii
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

I used this Holiday Inn as my base to explore Niagara Falls about 30 minutes away. Close to the Buffalo Airport, convenience store, and a co-located restaurant. It is an older property, but my room was decently sized. No microwave oven or refrigerator, but I knew that going in so I made allowances. Elevator is located in the front side,... More

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Stratford, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I actually liked this hotel, but it was not the quietest. We could hear kids running up and down the hallways in the early morning and at night. Our room was spacious, clean and nice. The price was high due to back to school shopping time and being near the airport. Breakfast was complimentary, which is always a plus, but... More

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Hawaii
Top Contributor
69 reviews 69 reviews
4 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Its just next to the airport and can see the run way from your room. Room maintenance people knocking your door and asking when are you vacating? is disgusting. Just McD around the corner and no choice of good restaurants near by. No good choices at the in-house restaurant. No microwave, refrigerator in the room for the price. Pros: Near... More

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Ontario, Canada
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

I always book holiday inn for before and after a trip or if I'm on the road and need a hotel, I go for a Holiday inn, it is pretty much guaranteed. Well, big disappointment, Front Desk Service was pretty mediocre. I chose this hotel because it had a hot tub, it was disgustingly dirty and the water was cold!... More

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Alicia D, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

Sault Sainte Marie, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, the stay was a pleasant one. The staff were very customer service oriented and met all of our needs in a very timely fashion. The hotel offers shuttle service to various locations in town at no cost, which was very convenient. The breakfast offered was standard fare, with hot food options... each the kind that were heated ahead of... More

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Ely P, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. However, it was unfortunate to see your stay was not as comfortable as it could have... More

Madison, Ohio
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was average. Bed, bathroom. Oh if you have a lot or heavy luggage request the bottom floor. There is NO I repeat NO elevator. And to have a mini refrigerator that's an extra charge. We didn't hear any airplanes that was a good thing. Oh and the toilet ran all night long!!

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Kelly S, Thank you for taking your time to review our property. It is unfortunate the bed and bathroom conditions prevented you from fully enjoying your stay at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in... More

Richmond Hill, Canada
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed August 25, 2014

This property is situated right beside the Buffalo Airport making it very convenient for flyers staying the night. The common areas appear to be well kept but the rooms are starting to show signs of aging and could use a refurbishment. The bathroom was probably the part I disliked the most about my stay - it was awfully tiny, the... More

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear coolspot18, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry for the noise from the air conditioning unit and regret our hotel did not live up to your... More

Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2014

I stayed at this Hotel toward the end of a business trip from Canada. I dropped my rental off at the airport and called the hotel. I was greeted by Sarah who told me the shuttle runs every 15 Minutes. I said "no problem, I can hang out for a little bit". She said "no worries, someone will be right... More

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Albany, New York, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

I stayed here for a week while delivering a training session in one of the conference rooms. The staff is very helpful and welcoming, and always willing to accommodate last minute requests. The rooms are clean and comfortable, and the hotel is close to decent restaurants and shopping. They made a week away from home a very enjoyable experience.

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Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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