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Holiday Inn Buffalo International Airport

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4600 Genesee Street, Cheektowaga, NY 41255
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Holiday Inn Buffalo International Airport
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Holiday Inn Buffalo International Airport
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    240 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      3.5 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (51)
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      (84)
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      (36)
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    Hudson Valley, NY
    Level Contributor
    84 reviews
    75 hotel reviews
    common_n_hotel_reviews_1bd8 40 helpful votes
    5 of 5 stars Reviewed yesterday NEW

    We had a good 2-night stay at the Holiday Inn. Room was a typical size, clean, and comfortable. Beds were very comfortable. Everything in the room seemed to work OK. No noise from inside or outside the hotel. All of the hotel staff we encountered were very friendly. Hotel shuttle van runs 24 hours/day for access to the airport and... More 

    Was this review helpful? Yes
    Level Contributor
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed 1 week ago

    I booked this hotel when we went to the Rolling Stones Concert at Ralph Wilson Stadium in July 2015. Even tho the hotel was about 11-12 miles away, I'm glad I made this choice. The room was clean as a whistle & very nice, and the bathroom was spotless and modern. Absolutely fantastic shower! The bed was very comfortable, and... More 

    Was this review helpful? Yes
    Toronto, Canada
    Level Contributor
    69 reviews
    24 hotel reviews
    common_n_hotel_reviews_1bd8 47 helpful votes
    3 of 5 stars Reviewed 1 week ago

    In Buffalo for a two night stay, we moved to this Holiday Inn after a terrible night at a nearby hotel. This place is pretty good, but its strange that they don't offer complimentary breakfast like other hotels in the area. We asked for a fridge in the room and had to ask three times before it was delivered. Finally... More 

    Was this review helpful? Yes 1
    Springfield, Missouri
    Level Contributor
    40 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 36 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Ended up at HI prior to fly-out next AM, using 3rd party booking. Prior TI reviews concerning but found this hotel quite acceptable. Dated facility, but still working hard to provide quality lodging. Shuttle was prompt, pool clean, bed comfortable, and room clean. Can't complain. I submit it's TI ranking should be a bit higher.

    Was this review helpful? Yes 1
    Level Contributor
    17 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    Snow snow and more snow. Thank god for the staff of the hotel. They knew it was going to happen, they were prepared. I was not. Rooms were cleaned everyday, could get a hot meal everyday, and I could talk to some one everyday. They did have a contractor clean the parking lot, and yes it was cold outside, but... More 

    Was this review helpful? Yes 1
    Toronto, Canada
    Level Contributor
    119 reviews
    27 hotel reviews
    common_n_hotel_reviews_1bd8 85 helpful votes
    1 of 5 stars Reviewed 4 weeks ago

    An IHG stark dichotomy. Upon entering the room I was content enough at first glance. After settling in the room the first 10 minutes though, I started to get perturbed. First, there was a salted almond on the floor covered in ants, a previously enjoyed cocktail straw under the curtains and the most shocking, after washing my digits in the... More 

    Was this review helpful? Yes 2
    IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

    Dear ClickCrazy, Thank you for leaving a comment about your stay with us. It is regrettable that our room and bathroom conditions fell below your standards. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We would be delighted to have the chance to regain your loyalty... More 

    Travelers are raving about these Cheektowaga hotels

    Ann Arbor, Michigan
    Level Contributor
    11 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 5 weeks ago via mobile

    I stopped at this hotel on my trip from MI to Albany. I got there late but the staff was cheerful and helpful. The long hallway to my room was a bit dingy but well lit. My room was very nice with new-looking linens and furniture. The bed was very comfortable. I'd gotten a good price for the night on... More 

    Was this review helpful? Yes 1
    Phoenix
    Level Contributor
    19 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    4 of 5 stars Reviewed June 28, 2015 via mobile

    We recently stayed over night at this hotel. I was a little hesitant because I had not been impressed with holiday inns in the past but this one was a pleasant surprise! Great staff, free shuttle to and from airport, nice rooms and great breakfast. I would highly recommend this hotel. Niagara Falls was a close drive too.

    Was this review helpful? Yes 1
    Dubuque, Iowa
    Level Contributor
    35 reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    3 of 5 stars Reviewed June 12, 2015

    The hotel was clean and situated for ease in visiting Buffalo sights. We were there for a ship reunion visit. Check in and personnel were helpful, and Restaurant and Bar were excellent. However, the food for our two reunion dinners was the worst I have had in many years (Steak was over done for first meal, and Prime rib for... More 

    Was this review helpful? Yes 1
    IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

    Dear Jack F, Thank you for taking the time to write your review. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to see that the you have regarded the cleanliness of the property and location well to your needs. However, it is regrettable... More 

    Virgiinia
    Level Contributor
    57 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 79 helpful votes
    5 of 5 stars Reviewed June 4, 2015

    We were stuck at the airport for a day and called Holiday Inn. They sent the shuttle and got us into a room for the day. The beds were REALLY COMFY, so much so that we asked what kind of mattresses they were so we could get ones like it for home! (they didn't know) It has recently been renovated... More 

    Was this review helpful? Yes 1
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