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Holiday Inn Buffalo International Airport

3.0 of 5 4600 Genesee Street, Cheektowaga, NY 41255
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Holiday Inn Buffalo International Airport
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223 reviews from our community

Traveler rating
    34
    81
    65
    26
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Antonio, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
1 of 5 stars NEW

I'm not sure if IHG has been to this establishment, or if someone is paying someone off. I arrived into town late and was treated rudely by the desk clerks. I had 4 pieces of heavy luggage and asked for a quiet first floor since they didn't have an elevator. I was given a end of the hall room next... More 

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Ontario, Canada
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here as a Hotwire pick to be close to the airport. 24 hour airport shuttle was very helpful at 4:45 AM! The room is clean and comfortable but the visibility of the hotel from the street is a bit hard to see. There's also a Holiday Inn Express on Genesee St. also right near the airport, so be... More 

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Toronto, Canada
Top Contributor
64 reviews 64 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Shouldn't complain. Got a room for US$55 plus tax just before President's Day weekend. Comfy room, washroom, clean, but totally uninspired. Perhaps if it were brighter? As it was, the overall impression left was a bit gloomy. No indoor pool, just a hot tub in a small room (you must really want a hot tub to use it). Also a... More 

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Sewell, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

No elevators so if you have large bags or a lot of bags you will need to bring them up and down stairs. The thermostat is located next to a drifty window so the heat runs constantly leaving half the room roasting while the other half is cool. There is no free breakfast or coffee in the morning at this... More 

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Oshawa, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Booked through Priceline for the third or fourth time. Front staff were friendly and efficient. Room was ready when arriving right at check in time. Room we were in had been upgraded. Bathroom redone. Just a shower no tub. Clean and comfortable. Located right beside airport and about 10 minutes from walden galleria and 25 minutes or so from outlet... More 

Was this review helpful? Yes
Avon, North Carolina
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 25, 2015

Stayed just one night due to early flight next morning. Thank god I never have to return. Although it has Holiday Inn on the sign, there's otherwise no resemblance to that chain's usual accommodations. This is strictly for a business traveler who wants a meal and a bed and nothing more. Hotel is run down. Our bed linens were clean... More 

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear trishannie, We appreciate you taking the time to leave a review of our property. We appreciate the high score you have given on our convenient hotel location. However, we're sorry that the appearance and the cleanliness levels of our hotel did not meet your expectations. Your review will be used to consider improvements needed and we hope that you... More 

Kitchener, Ontario, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 14, 2015

I stayed here booking through Priceline. I paid a third of what they were asking my dad to pay when he came without a reservation. Luckily, he got a room at my price booking through Priceline on their own Wifi. Service was great, no complaints. Rooms are adequate, nothing special and same goes for the hotel in general. Definitely does... More 

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Ben P, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Toronto, Canada
Top Contributor
93 reviews 93 reviews
62 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed January 10, 2015

I just stayed here before heading South and overnight a dreadful snow storm came--luckily I got out of Buf:) Because this literally was a last minute booking the front desk clerk was very nice and placed me in a room with one bed. Because of the impending snow storm they also allowed me to drop off the car rental and... More 

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

We were caught in bad weather and needed a place to stay. Found this Holiday Inn close to where we were. Large - king bed and seating area - very comfortable room. Easy check in (we booked on-line before we arrived). Restaurant was good and attached to the hotel so we could stay inside. The room seemed to have been... More 

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Toronto, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 10, 2014 via mobile

Stayed here for one night (Saturday to Sunday). If you are looking for a place to crash and nothing else, pretty decent place. Clean, furnished suites with comfortable beds and great shower/water pressure. The "downs": - no internet in room. When I called to ask how to fix it various times, I was out on hold for over 10 minutes.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Arts_RT, Thank you for your candid review of our hotel. We are happy to hear you found the the rooms clean and the bed comfortable. Please do accept our apologies for not being able to deliver an exemplary service. I have taken note of your comments regarding our staff and internet services. Thank you for bringing these to our... More 

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Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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