We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Buffalo International Airport

3.0 of 5 4600 Genesee Street, Cheektowaga, NY 41255
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Buffalo International Airport
Professional photos View all
Browse nearby
Holiday Inn Buffalo International Airport
Write a Review

214 reviews from our community

Traveler rating
    32
    79
    62
    25
    16
See reviews for
65
39
9
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (46)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (29)
All months
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 10, 2014

Stayed here for one night (Saturday to Sunday). If you are looking for a place to crash and nothing else, pretty decent place. Clean, furnished suites with comfortable beds and great shower/water pressure. The "downs": - no internet in room. When I called to ask how to fix it various times, I was out on hold for over 10 minutes.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Arts_RT, Thank you for your candid review of our hotel. We are happy to hear you found the the rooms clean and the bed comfortable. Please do accept our apologies for not being able to deliver an exemplary service. I have taken note of your comments regarding our staff and internet services. Thank you for bringing these to our... More 

Senior Contributor
48 reviews 48 reviews
36 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 26, 2014

This hotel served our need. We wanted a location close to the airport and it was close. However, we requested a room with a roll in shower. When we checked in the only room they had with that was on the 2nd floor with no elevator. I can't understand why this hotel did not hAve an elevator. This is the... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 13, 2014

Location good, close to the airport, Niagara Falls area and shopping. Quiet considering its so close to the airport. Room was clean but the bed was soft. The staff was friendly and supportive. Served complimentary tea and coffee which is good if you are on the run. Adjoining restaurant Max served good breakfast. Building old but clean; a bit pricey... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Michele B, We appreciate you taking the time to write us a review. It’s great to know that our quiet, comfortable rooms and location were suitable for your needs. Thank you for your positive comments about our amenities and friendliness of the staff. We appreciate the feedback we receive and welcome any opportunity to improve. Thank you for staying... More 

Canada
1 review
5 of 5 stars Reviewed October 8, 2014

My family and I, spent one night here, convenient location, clean, breakfast was great, room was spacious and comfortable. It was brand-new and worth the $ rate. The staff was helpful and friendly. I will definitely stay here again and again. We were on the third floor, we did not find it noisy except when kids were running down the... More 

Was this review helpful? Yes
Waterloo, Canada
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 22, 2014

Spent 1 night during a shopping weekend Pros Staff is friendly and efficient Beds clean Close to Walden Galleria and Airport Free Parking Free wireless Internet Cons Bathroom very small Our room just happened to be next to the laundry room so it was noisy in the morning as the workers worked

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear surfmaster, Thank you for taking the time to write us a review regarding your recent stay. We are glad you liked the friendliness of our staff and convenient location of our hotel from the airport. We're sorry you were not satisfied with the size of your bathroom and the challenges you had with the noise. It is regrettable that... More 

Honolulu, Hawaii
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 18, 2014

I used this Holiday Inn as my base to explore Niagara Falls about 30 minutes away. Close to the Buffalo Airport, convenience store, and a co-located restaurant. It is an older property, but my room was decently sized. No microwave oven or refrigerator, but I knew that going in so I made allowances. Elevator is located in the front side,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear HaveRiceWillTravel, I appreciate that you took the time to write a review of our property. I am pleased that our location was convenient for your needs and you found our staff to be friendly. I regret any issues encountered with the shower facility. Despite this, I am hopeful you choose us again for your lodging needs should your travels... More 

Stratford, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 16, 2014

I actually liked this hotel, but it was not the quietest. We could hear kids running up and down the hallways in the early morning and at night. Our room was spacious, clean and nice. The price was high due to back to school shopping time and being near the airport. Breakfast was complimentary, which is always a plus, but... More 

Was this review helpful? Yes 1
Hawaii
Top Contributor
72 reviews 72 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 15, 2014

Its just next to the airport and can see the run way from your room. Room maintenance people knocking your door and asking when are you vacating? is disgusting. Just McD around the corner and no choice of good restaurants near by. No good choices at the in-house restaurant. No microwave, refrigerator in the room for the price. Pros: Near... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear USValib, Thank you for taking the time to write your review following your recent stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for the issues you experienced during your stay. I have taken note of your comments regarding the housekeeping... More 

Ontario, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 3, 2014

I always book holiday inn for before and after a trip or if I'm on the road and need a hotel, I go for a Holiday inn, it is pretty much guaranteed. Well, big disappointment, Front Desk Service was pretty mediocre. I chose this hotel because it had a hot tub, it was disgustingly dirty and the water was cold!... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Alicia D, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More 

Sault Sainte Marie, Ontario, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2014

Overall, the stay was a pleasant one. The staff were very customer service oriented and met all of our needs in a very timely fashion. The hotel offers shuttle service to various locations in town at no cost, which was very convenient. The breakfast offered was standard fare, with hot food options... each the kind that were heated ahead of... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Ely P, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. However, it was unfortunate to see your stay was not as comfortable as it could have... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Buffalo International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Cheap Tickets, Orbitz, BookIt.com, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Buffalo International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

59 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (22)
Viewed
Hotel & grounds (1)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
Room/suite (5)
Viewed
Bathroom (3)
Viewed
1:59
Videos (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (1)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (6)
Viewed
Dining (3)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay