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All 19 Cheektowaga hotels

Holiday Inn Buffalo International Airport

3.0 of 5 Hotel   |   4600 Genesee Street, Cheektowaga, NY 41255
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55%
Ranked #16 of 19 hotels in Cheektowaga
A recent review
5 of 5 stars reviewed 4 days ago
Wendy S Buffalo
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191 people have reviewed this hotel

Traveler rating
    28
    73
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58
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Inglis, Florida
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
222 helpful votes 222 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A high school friend and I booked this hotel to attend our reunion in Hamburg NY. My friend booked for 2 beds.... no smoking. We arrived at 3:30 or so and were told that we had a king sized bed. They had overbooked 2 bed rooms and had nothing available. We could have a cot rolled in, which we did.... More

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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This Holiday Inn is old and tired. Needs a serious face lift. Our room smelled musty, had no towel bars, had obvious cosmetic issues and had no refrigerator (others traveling with us at same hotel did). There is no elevator in hotel! No continental breakfast. Completely overpriced for what you get. Would never stay here again. Disappointing Holiday Inn!

Was this review helpful? Yes 1
Buffalo
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Recommended hotel, liked a lot. Service was great. Room service was fast. Enjoyed computers in lobby. Love the food from Max's Grill. Also large pool for a hotel and clean hot tub. Shower was great. Stayed in a suite and found it to be very comfortable and spacious with sofa bed and good air conditioning. I thought for sure we... More

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McDonough
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, clean rooms, a bit slow at the front desk. had to wait a few minutes while 3 agents checked in an airline crew. Fun restaurant, have a very large selection of beers including local brands, but food is very salty. Service in restaurant was very good.

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Melbourne, Florida
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 1 night before 6am flight departure. Very convenient location for airport and shuttle bus seems to be available as and when needed. We did no need to pre book. We ate in the Bar area of the restaurant attached and had excellent food and service from the bartender. Our room was on the first floor (no lift)... More

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Racoon12345 , Thank you for providing feedback on you recent stay. We are very glad that our location and airport shuttle were suitable to your needs. On the other hand, it is very troubling to read that the bathroom quality was a let down during your stay. Please know that this is not reflective of the high standards we... More

Charlotte
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 24, 2014

I typically receive an email from IHG Rewards asking me to rate the property after staying there - didn’t receive one after staying here. I had no issues at all other than the lack of a ref and micro in my room. Great location and staff was superlative. Restaurants and convenience store within walking distance. A favorite with my fellow... More

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Lewiston, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 15, 2014

We usually stay an HI Express at the airport but this trip had a better deal at this hotel. We were very pleased and will certainly stay there in the future. We had a mini suite that was just right for an overnight stay. Staff was great. Restaurant was a pleasant surprise. We had planned to go out to dinner... More

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Lancaster
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2014

We stayed at this particular hotel for it's location for a college graduation. As I was making my on-line reservation, and of course was charged the higher rate for that weekend..which was a big college graduation weekend. There are at least 3 colleges in that area. Then the card keys constantly had to be re-programmed. The coffee in the lobby,... More

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BUFIA_Mgmt, Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear BreMom, We would like to thank you for taking the time to write a review of our hotel. We take pride in offering quality service and it seems we have failed you in this manner. Our rates vary daily due to activities in the area. Unfortunately, that weekend you mentioned was also a Canadian Holiday. Our complimentary coffee in... More

Toronto
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 22, 2014

We stayed here for a night because we were flying out of the airport. The hotel was average but a good place to stay with the park and fly package. Had a wake up call at 4:30am as promised and they picked us up at the front of the hotel right at 5am as promised as well. Staff was friendly.... More

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Kristie J, Thank you for staying and sharing your review with us. I am very glad that we were able to meet your expectations particularly with the wake up call and shuttle service being on time. We are continuously aiming to improve on our service for it is our pleasure to give valued guest like you the best hotel... More

Vancouver, Canada
Top Contributor
274 reviews 274 reviews
72 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed April 21, 2014

The rooms are large and clean, the breakfast (which I had as part of the stay) was adequate and they have deals where you can leave your car for several days if you spend a night at the hotel. Overall it is a typical Holiday Inn. Perfectly ok and I would stay again.

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IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear jamesmorton, Thank you for sharing your feedback regarding your stay with us. We are pleased you enjoyed your overall experience. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We give the utmost importance to our guest comments as they help us improve,... More

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Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Best Value Hotel in Cheektowaga
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 
Number of rooms
207

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