We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Buffalo International Airport

Hotel website
Hotel deals
4600 Genesee Street, Cheektowaga, NY 41255
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Holiday Inn Buffalo International Airport
Professional photos View all
Browse nearby
Holiday Inn Buffalo International Airport
Write a Review

228 reviews from our community

Traveler rating
    34
    83
    66
    27
    18
See reviews for
66
45
10
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (53)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (36)
All months
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Beds are hard as concrete slabs. No ice bucket in rooms. Not that the ice machine worked. Beds are hard as concrete slabs. No fridge or microwave comes with the $100 price, arent fridge/micros standard amenities for Holiday Inn? They sure are for budget hotel chains half the price! Beds are hard as concrete slabs. Hallways smell very musty and... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Harold M, Thank you for being an IHG Rewards Club Platinum Elite member and for leaving us a feedback. We are pleased to note that you liked the service of our on-site restaurant. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. It seems that we... More 

St. Catharines, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The room we stayed in was very very dated. Rug... is old as are the furnishings and bed and linens. there was a laundry room right across the hall from our room with no door on it. No safety door for people coming into the hotel, anyone could just walk in the side door. The bathroom needs some attention, its... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear dcbarts, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring this matter to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure, clean, and comfortable environment. We take comments such as... More 

Bucks
Top Contributor
100 reviews 100 reviews
81 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights in a king size bed room, plenty of space and everything worked as it should. room had a fridge and microwave, very useful. Bathroom was fine, internet worked OK, plenty of parking. On-site bar / restaurant was good, we ate there two out of 3 nights - good choice of food and drink. Breakfast was... More 

Was this review helpful? Yes
Ottawa, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 19, 2015

We were initially in a room on the same floor as an out of town hockey team that was causing quite a lot of noise. Asked the reception to move us and we were given another room on a different floor. Great room, bed and awesome breakfast in the morning! My only critique would be to be more mindful of... More 

Was this review helpful? Yes
Oakville, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 16, 2015

We stayed a night at the Holiday Inn Buffalo for a random day trip in the area. Staff at the front desk weren't the most friendly staff I have encountered at other Holiday Inn but I have no problem with them. We were assigned a double bed room beside one of the side entrance facing the laundry room. The hotel... More 

Was this review helpful? Yes
San Antonio, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 3, 2015

I'm not sure if IHG has been to this establishment, or if someone is paying someone off. I arrived into town late and was treated rudely by the desk clerks. I had 4 pieces of heavy luggage and asked for a quiet first floor since they didn't have an elevator. I was given a end of the hall room next... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Phil B, Thank you for staying with us and taking the time to express your thoughts and concerns. I sincerely regret that you did not enjoy your overall stay with us. We have sent you a private message to address your concerns further. We look forward to your response and be of further assistance. Sincerely, Dianne L. Case Manager... More 

Ontario, Canada
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 2, 2015

We stayed here as a Hotwire pick to be close to the airport. 24 hour airport shuttle was very helpful at 4:45 AM! The room is clean and comfortable but the visibility of the hotel from the street is a bit hard to see. There's also a Holiday Inn Express on Genesee St. also right near the airport, so be... More 

Was this review helpful? Yes
Toronto, Canada
Top Contributor
64 reviews 64 reviews
14 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed February 26, 2015

Shouldn't complain. Got a room for US$55 plus tax just before President's Day weekend. Comfy room, washroom, clean, but totally uninspired. Perhaps if it were brighter? As it was, the overall impression left was a bit gloomy. No indoor pool, just a hot tub in a small room (you must really want a hot tub to use it). Also a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear nerlovestravel, We sincerely appreciate you taking the time to let us know about your recent experience at our hotel. We work very hard to ensure our guests receive the very best service we can provide each and every day. While we are pleased with your positive comments with our location, it is disappointing to know we fell short of... More 

Sewell, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 23, 2015 via mobile

No elevators so if you have large bags or a lot of bags you will need to bring them up and down stairs. The thermostat is located next to a drifty window so the heat runs constantly leaving half the room roasting while the other half is cool. There is no free breakfast or coffee in the morning at this... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Mike S, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Oshawa, Canada
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 30, 2015 via mobile

Booked through Priceline for the third or fourth time. Front staff were friendly and efficient. Room was ready when arriving right at check in time. Room we were in had been upgraded. Bathroom redone. Just a shower no tub. Clean and comfortable. Located right beside airport and about 10 minutes from walden galleria and 25 minutes or so from outlet... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Bathroom (7)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Dining (5)
Viewed
1:59
Videos (1)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (6)
Viewed
Dining (2)
Viewed
Family/play areas (1)
Viewed
Bathroom (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question