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Quality Inn Buffalo Airport

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4217 Genesee Street, Cheektowaga, NY 14225
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Quality Inn Buffalo Airport
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241 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Oklahoma City, Oklahoma
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We were told the hotel was full and in order to have a king size bed non smoking we had to take a suite. When we arrived the hotel was not full or even half full. The hotel is older and needs updated badly. The young man at the front desk was well dressed, pleasant and helpful. The TV in... More 

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Dallas, Texas
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I are heading to Toronto for a couple of Days and then back to Niagra Falls to meet up with family. We came to the Quality Inn Buffalo Airport at 11p.m. last night after getting off a flight from Dallas. We've booked the Hilton in downtown Toronto and a very cool boutique hotel, The Sterling INN &... More 

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United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I have to say this is the one of the worst hotel I have stayed in. Usually, I don't rate so low. My flight from Buffalo was canceled late at night and the airline gave us vouchers for this hotel. So, we chose to stay in this hotel which was big mistake. Here are issues... 1.TV is broke, it freezes... More 

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Dear SWoodJ, I would like to first start out by thanking you for taking the time to give our hotel a review. We pride ourselves on great customer service and guest's reviews are the best way we can better our service that we provide. As far as the television, it could have been as simple as being on the wrong... More 

Jonesport, Maine
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 20, 2015

This is a fantastic hotel I'm the Buffalo airport area. The beds were great and the hot breakfast was delicious! Wifi did bot work for me,but it was not really and issue. Good location near the airport and many restaurants near by.

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. We hope to see you again in the future. -Jim More 

Edinburgh, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 18, 2015

Budget hotels aren't always great, but I stayed overnight at the Quality Inn as my family was arriving on a different day. Even though check out was at noon & my family wasn't arriving until 5:30pm, the staff were happy to let me hang out in the lobby & get the free shuttle back to the airport whenever I needed.... More 

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. We hope to see you again in the future. -Jim More 

Buffalo, New York
1 review
5 of 5 stars Reviewed June 17, 2015

Great staff,every friendly and helpful. A special thanks to Jim. Our stay was great would stay here again.☺it is right across from airport and free shuttle makes it easier to get around the weather here is great and good Mexican food down the road

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. We hope to see you again in the future. Very glad you liked the Mexican food, when you come to stay next time I will come with you! -Jim More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 13, 2015

A bit outdated, worn... I'm here on business a couple of times a year, and usually chose this hotel due to its location near to the airport. It just takes a couple of minutes to get there by car. Don't even try to walk, this area is not made for people, it is made for cars. The hotel has good... More 

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. We hope to see you again in the future. -Jim More 

buffalo
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 2, 2015

I found myself stranded at the Bflo Airport last night. I needed a hotel for about 5 hours. I called around and other hotels were too busy to talk, and were also gouging stranded folks. I called the Quality Inn Airport. Jim answered and was outgoing and friendly. He came right over to pick me up at the terminal and... More 

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. I am glad I was able to help you out in this matter. Next time your stranded, feel free to call us! We hope to see you again in the future. -Jim More 

St. Catharines, Ontario
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2015

This hotel is across the street from the Buffalo Airport. They offer 24 hour shuttle service and great Park and Fly rates. The customer service is wonderful and the rooms are clean and comfortable. There is a small business center for computer use and free Wi Fi. The upgraded continental breakfast is also included. This hotel offers great value for... More 

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QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. We hope to see you again in the future. -Jim More 

Niagara Falls, New York
1 review
4 of 5 stars Reviewed May 8, 2015

Quality Inn has a great location near the airport. The hotel is super clean and the staff is great. From the hotel, I was able to find adequate eating places within a couple of miles. Most of all, although located close to the airport, the rooms were very quiet and accommodating. I highly recommend this for your next stay.

Was this review helpful? Yes
QualityBuffAirport, Front Office Manager at Quality Inn Buffalo Airport, responded to this review

Jim Sabo Rooms Division Manager Buffalo Airport Quality Inn 716.633.5500 Thank you very much for your feedback. It helps us keep a high level of customer service. We hope to see you again in the future. -Jim More 

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