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All 18 Cheektowaga hotels

Quality Inn Buffalo Airport

2.0 of 5 Hotel   |   4217 Genesee Street, Cheektowaga, NY 14225
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Quality Inn Buffalo Airport

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61%
Ranked #13 of 18 hotels in Cheektowaga
A recent review
5 of 5 stars reviewed 2 weeks ago
Dave D Barrie, Canada
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152 people have reviewed this hotel

Traveler rating
    33
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    28
    15
    15
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53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Barrie, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed at hotel pre and post flight going out of buffalo and was treated like a valued customer and that they really wanted to ensure that our stay was comfortable. Also left our car there with no issues at all. Thank you Dave D

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Toronto, Canada
Top Contributor
79 reviews 79 reviews
68 hotel reviews
129 helpful votes 129 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Front desk agent upon check-in was extremely rude, defensive, and condescending and refused to honour the free night, requiring a follow-up call to Choice Hotels to sort the issue out. Room was very old and run down. One of the worst hotel rooms I've come across. There are plenty of other hotels in the area for the same price that... More

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QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Hello Cober, Thank you for sharing your feedback on your stay at the Quality Inn, we take great pride in having great customer service, but we always can improve with new and better training our staff to be more Professional, Responsive and Friendly. We also provide expepitional value for our hard-working guests, and a lot of guests is getting their... More

Kitchener, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best value! Quick shuttle service anytime and awesome breakfast before you hit the airport. Rooms and bathroom are nice! Will be back!! Free WIFI and safe in all rooms. No smoke smell! The front desk girl was nice as well. Cheaper in price but no need to stay at a more expensive hotel.

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QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Thank you for sharing your experience on Tripadvisor. I appeciate your review and I am glad that you liked our service and value staying at the Quality Inn. We are looking forward to service you again whenever your staying in Buffalo. Thank you again. Navi Kang More

Toronto
Top Contributor
62 reviews 62 reviews
57 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 5, 2014

The best things about this hotel are the price and location. It is right across the street from the Buffalo Airport terminal and a McDonalds is in the parking lot. The rooms are tired as are the common areas. The front checkin staff that we had was a little on the unprofessional side although pleasant. The free airport shuttle is... More

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QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Thank you for staying with us and sharing your review. I would like to say that we are currently training our staff to be more Professional, Responive and Friendly, but I am glad that we served your purpose. I hope you stay with us again in the near future because the value we provide. Thank you again. Navi Kang More

Waterloo, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 20, 2014

We booked Quality Inn because it's cheaper then most hotels around. We were there for a short night after traveling over the boarder to catch an early flight the next day. We were very surprised when we walked in at the lack of energy, effort and help of the FRONT REGISTRATION STAFF. There was no smiling, no acknowledging we were... More

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Philadelphia, Pennsylvania
Top Contributor
59 reviews 59 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 2, 2014

The Service was Superb in all accounts! We needed a microwave and they gave it to us. They allowed us to get the room early after a grueling drive from Philadelphia. Also the Breakfast service was excellent. We really thank all the staff at Quality Inn Buffalo, especially Mary from the the Breakfast service, who was very helpful and very... More

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QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Thank you for sharing your kind review on Tripadvisor. Mary is great, she is really nice and kind to everyone and she appeciate you giving a review and remembering her. I hope you see you again in the near future. Thank you again! Navi Kang More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2014

We had been on vacation in Florida and flew back in to Buffalo airport to return home. When we got there the airport had been shut down. We were stranded there with no where to go and there were no taxis! Our car was at another hotel and they refused to come get us. Lucky for us the shuttle guy... More

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QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Thank you for choosing to stay with us and thank you for sharing your review on Tripadvisor. I hope you would never deal with that situation again with the blizzard. It was our pleasure to serve you and hopefully see you again in much better settings. Navi Kang More

Owen Sound, Canada
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 30, 2013

Clean and comfortable with an excellent breakfast. Close to all kinds of shopping. 5 kms to the Walden Galleria or all the shopping on North Transit Rd.. Only complaint was no elevator. Very Nice Hotel with an excellent staff!

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QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

I’m very delighted to hear you had a great experience with us. My staff and I are looking forward to your next visit to Buffalo. Thank you. More

HAMILTON
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 29, 2013

We stayed at the Quality Inn Buffalo Airport location and it was great! It was nice to see the upgrade of the breakfast area. There is no pool now, but that's o.k. (who has time for that anyway) The staff are always friendly and courteous. You need a place to stay, give this one a try. I don't think that... More

Was this review helpful? Yes
QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Thank you for giving us your thoughts on your recent stay at the Quality Inn, I am very glad that you found it to be excellent. I hope to see you again in the near future whenever you decide coming to spend the night in Buffalo. I hope you had a wonderful holiday. Navi Kang More

North East, Maryland
2 reviews
5 of 5 stars Reviewed December 20, 2013 via mobile

With all the snow that weekend they made sure of our safety inside and out. Staff and rooms were outstanding. Breakfast was awesome. Our hotel of choice when staying in Buffalo. Rooms are very clean. Couldn't ask for anything more.

Was this review helpful? Yes
QualityBuffAirport, General Manager at Quality Inn Buffalo Airport, responded to this review

Thank you for giving us your thoughts on your recent stay at the Quality Inn, I am very glad that you found it to be excellent. I hope to see you again in the near future whenever you decide coming to spend the night in Buffalo. I hope you have a wonderful and safe Holiday. Navi Kang More

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Additional Information about Quality Inn Buffalo Airport

Also Known As:
Quality Inn Buffalo Airport Hotel Cheektowaga
Quality Inn Buffalo Airport Hotel
Quality Inn Buffalo
Buffalo Quality Inn
Address: 4217 Genesee Street, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Buffalo Airport 2*
Official Description (provided by the hotel):
Now under new management, Quality Inn Buffalo Airport is a natural choice for visitors to Buffalo and Niagara Falls as well as airport passengers. Situated on Genesee Street directly across the street from the airport, we are also convenient to a wide selection of restaurants and the Walden Galleria Mall. The Quality Inn Buffalo Airport features a variety of spacious accommodations including rooms with two queen beds, rooms with one king bed, and smoking rooms. Our newly renovated rooms feature all-new mattresses and beds. Our hot and cold continental breakfast includes eggs, sausage, waffles, pastries, and bagels; coffee, cereal and juice are also available 24 hours a day in our lobby. Complimentary wireless Internet is available in all our rooms and throughout our property. For airport passengers, we offer a complimentary 24-hour shuttle to and from the Buffalo Niagara International Airport, as well as a large, secure on-site lot for those who are interested in our competitive rates and packages for long-term parking. We hope to see you soon at the Quality Inn Buffalo Airport! ... more   less 
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