We had booked a mini king sized suite in advance. But when we reached the hotel the receptionist told us that they did not have a vacant suite. We had to wait for almost half an hour before the receptionist could allocate a new room (not a suite). This was after we repeatedly told them that it was pretty late... more

Was warmly greated at the front desk. We were early, but in less than 10 minutes they found us a room. Currently they do not have an elevator to the second floor, but claim they have plans to add one. Had a king size bed with plenty of pillows. TV had over 30 channels to choose from. Internet was not... more

Either this hotel has been renovated or the folks who panned this place stayed in a different hotel (!) The room IS small, but well laid out. We had a suite with a king size bed, plus a foldout couch that easily slept two girls ages 10 and 14. There was also a desk, a console with a nice sized... more

We stayed for 2 nights at this hotel. The two double beds and the room itself were not so spacious for four of us. It was ok for the price I guess. Breakfast was good. The location seemed fine too. more

My friend and I stayed here for a night; we came to do some shopping at Walden Galleria and didn't want to do an early morning drive. We arrived Sunday evening to a very clean welcoming hotel. Check was very smooth and we were in our room within 5 mins. The room was clean, the bathroom was very clean and... more

We booked our room through Holiday Inn Express. Good price $76.00 but the room we were given had a rickety toilet and the air conditioning fan sounded like a jet engine whenever it went on. The room was clean. Breakfast included but the coffee was cold. Location was convenient to Walden Galleria. more

Great place to stay for a shopping weekend. In a residential area and about a 5 minute drive from the Walden Galleria and other shops and restaurants. Clean hotel, nice rooms, courteous and helpful front desk girl (I felt sorry for her, she was there when I checked in at 7pm and was still there when I checked out at... more

Went to hotel for Bills game. This was weekend they lost power in Buffalo due to 70 mph winds. Hotel was great. Not too far from stadium. Nice and HUGE breakfasts. Shuttle from airport to hotel (saves you about $40/night from staying at same hotel @ airport). NO inside pool but jacuzzi is okay. Nice workout center. I am very... more

Clean, comfortable, friendly as always. Amenities are terrific, staff was amazing and helpful! I arrived at 11am and was able to check in immediately. Great and friendly as always! more