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BEST WESTERN PLUS Galleria Inn & Suites

2.5 of 5 601 Dingens Street, Cheektowaga, NY 14206
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BEST WESTERN PLUS Galleria Inn & Suites
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BEST WESTERN PLUS Galleria Inn & Suites
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288 reviews from our community

Traveler rating
    49
    107
    77
    33
    22
See reviews for
110
76
10
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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    (49)
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Waterloo, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We choose the Best Western Plus Galleria to be close to some things we wanted to do at the Galleria shopping center. It's not particularly close to the Galleria, so the name is misleading. We also stayed here thinking the rooms would look something like shown on the web, but we were surprised to find our room to be quite... More

Review collected in partnership with Best Western

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Hamilton, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

I've stayed at many B/W hotels over the years...both on business and for leisure. My wife and I stayed overnite at this hotel during the recent massive snow storm...Nov 18/14 to be precise. This is an older 2 storey hotel with exterior hallway entrances. It's been remodeled to have the exterior hallways enclosed. But it still shows its age. The... More

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Toronto, Canada
1 review
3 of 5 stars Reviewed 1 week ago NEW

Upon arrival, bathroom in first room we were put in was not even cleaned. Toilet not flushed and dirty towels on floor. Moved us to another. Key did not work in second room. At this point, management should have offered discount. Very noisy overnight, especially on the Saturday night.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago NEW

The carpet in the room I stained in was stained; the grout in the shower tiles was stained on both the walls and the floor; the hair dryer was real loud and vibrated. The door to the room had a big gap under it which allowed for hallway noise to come in the room. Breakfast eggs were an odd color... More

Review collected in partnership with Best Western

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avon, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff helpful. Room could use some attention. Loose grab bar in shower and what appeared to be the start of mold growing on a section of ceiling. The rest of the room did appear clean. Not generous with bed pillows or towels. Room has large "window" opening to hallway which doesnt make any sense to me.

Review collected in partnership with Best Western

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Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Best Western Galleria Inn is located close to highway. Hotel is nice, clean and quiet at night, but... side door from parking could not be locked, which we felt not very safe. Breakfast is served in nice area, but service was not exemplary, e.g. cool scrambled eggs and sausages.

Review collected in partnership with Best Western

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Medina, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The facility is nice enough but the rooms are small and they do not have a tub, just a shower stall. The staff was apathetic, unfriendly and more often than not unhelpful. Based on the facilities I would stay again, based on the front desk staff I would look elsewhere for individuals who actually care about the guest experience.

Review collected in partnership with Best Western

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Peterborough, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Upon entering this hotel it looks wonderful, walking the hallway to the room great and modern looking. Once in the room.....that was a DIFFERENT story. Toilet had the last guest vomit or stool all over the bowl. Cobwebs from the lamp to the wall. Dirty floor with previous guests medication on the floor and not caught in a corner. Overall... More

Review collected in partnership with Best Western

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North Ogden
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

Was very bad location over priced no exterior windows in room very scary staff was requesting a new hotel within10 minutes of arrival. Bar on site makes you wonder what kind of crowd is drawn at night. Transfer to Marriott Towneplace got $125 refund way cheaper and way nicer!!!

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Grand Marais, Minnesota
Senior Reviewer
6 reviews 6 reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The lobby and breakfast area are quite nice; but, Oh My Goodness--the rooms need help! Booked two rooms exactly the same--ha! One was small, one was large, one had a microwave and a jetted tub, the "nicer" of the two had a toilet that didn't work from the get-go. Called the front desk, said they'd send someone to fix it.... More

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Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Address: 601 Dingens Street, Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
Number of rooms: 110
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Also Known As:
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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