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All 19 Cheektowaga hotels

BEST WESTERN PLUS Galleria Inn & Suites

2.5 of 5 Hotel   |   601 Dingens Street, Cheektowaga, NY 14206
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56%
Ranked #14 of 19 hotels in Cheektowaga
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
RZ5051 Mohegan Lake, New York
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256 people have reviewed this hotel

Traveler rating
    45
    96
    68
    28
    19
See reviews for
100
70
9
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Mohegan Lake, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

It was a small room, but since I was alone for a one night stay it was perfect. The room was clean and the bed was comfortable, a little softer than I prefer but not enough to cause a problem or keep me from getting a good night's sleep. The girl that checked me in was professional and polite. While... More

Was this review helpful? Yes
Sun Prairie, WI, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Good clean hotel. Whirlpool and Pool if needed. Room tended to be small. No desk, just a table to work on. Not really set up for a business traveler, but if you are looking for a nice hotel in the area, and have kids, not a bad choice for the value.

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Excellent check-in service as it was quick. It all went downhill from there! My originally assigned room we couldn't get into as it was almost as if the chain was on the door from the inside. The desk attendant went to the room with us and showed us that we could only access that specific room if we lifted the... More

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Cambridge, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Booked on Hotwire for a Tuesday night figuring it wouldn’t be too busy. Turns out there was a severe storm earlier in the afternoon that shut down the airport and all the hotels were booked solid. The location is good. Close enough to the airport but not so close that you hear every plane taking off. The young man at... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

None of the exterior doors are locked despite the signs saying otherwise. Anyone can enter any part of the hotel at any time. My originally assigned room had a malfunctioning door handle and also had a strong cigarette smoke odor. They hesitated at switching my room but finally did. Breakfast never changed, same thing everyday.

Review collected in partnership with Best Western

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Toronto
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked this hotel with our Aeroplan points for one night to do some shopping. Our 9 year old daughter was hesitant about us going to a Best Western since she had recently seen one of those hotel investigative shows on TV with her Grandma. Well after checking in we went to our room and within 2 seconds my 9... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

All was good except for the in -room a/c. Came on with a thud and blew very noisily. ALL NIGHT multiple times. Very good location but a little tricky getting too from the highway as there is not a direct exit to adjoining street. The staff that we encountered were very helpful and friendly. Breakfast items were fresh and the... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Markham
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel during the august long weekend. During our stay, my father lost his walker and the hotel reception got right into the matter and found it a few hours later. We found the staff including those changing the linens to be helpful. I found the selection for the free breakfast to be good, except for the... More

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Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to write a survey in regard to your recent stay. Its so nice to hear positive feedback about the staff. I am very glad you enjoyed your stay, and look forward to having you in the near future. Domineke Mathias General Manager More

Fargo, North Dakota
Top Contributor
106 reviews 106 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here over a week while our son bowled in Junior Gold competition, and loved it! Our group got a great rate and really enjoyed the amenities here:mini flower garden, patio, outdoor pool, indoor hot tub, expanded breakfast, and laundry facilities too. Safe area. Close to excellent mall Walden Galleria, along with many popular restaurants and area attractions. Highly... More

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to fill out a survey in regard to your recent stay at the Best Western Plus Galleria Inn and Suites. We love to hear feedback especially positive, it is reassuring to know that we are providing quality customer service. I apologize for the inconvenience you faced due to the third... More

Ottawa, Canada
Top Contributor
68 reviews 68 reviews
20 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is a bit of a crapshoot. Definite pros and definite cons. Booked our room directly with the hotel, reserving very specifically a 2-room king suite w. kitchen. We were handed keys to a one-room suite, no kitchen. Desk very quickly fixed the mistake, but frustrating to experience this when you book directly. Once we were in the right... More

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to respond to a survey in regard to your recent stay at the Best Western Plus Galleria Inn and Suites. I would like to take the time to apologize for not meeting your expectations and for any inconvenience faced while staying with us. In regard to our breakfast area as Best Western... More

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Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Address: 601 Dingens Street, Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
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Also Known As:
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Cheektowaga #6 Business Hotel in Cheektowaga
Hotel Class
Official Description (provided by the hotel)
Updated in Spring 2011. Just seven minutes to the Galleria Mall and centrally located between three major malls (only 15 minutes away). Plus only five minutes to downtown Buffalo and The First Niagara Center. Fifteen minutes from Ralph Wilson Stadium. Swimming pool is seasonal; open Memorial Day to Labor Day, dates subject to change. No charge for parking; bus parking available. ... more   less 
Number of rooms
110

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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