BEST WESTERN PLUS Galleria Inn & Suites (Cheektowaga, NY) - Hotel Reviews

Also Known As:: Best Western Plus Galleria Hotel; Best Western Plus Galleria Hotel Cheektowaga; Best Western Plus Galleria Inn And Suites; Holiday Inn Express Cheektowaga; Holiday Inn Cheektowaga; Cheektowaga Holiday Inn

Address: 601 Dingens Street, Cheektowaga, NY 14206

Phone Number:

Region: United States > New York > Cheektowaga

Amenities:

Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #13 of 17 hotels in Cheektowaga

Price Range: $$

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Updated in Spring 2011. Just seven minutes to the Galleria Mall and centrally located between three major malls (only 15 minutes away). Plus only five minutes to downtown Buffalo and The First Niagara Center. Restaurant and bar located next door. Swimming pool is seasonal; open May 30, 2013 to Labor Day. No charge for parking; bus parking available. ... more less

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Pat102

Massachusetts

Senior Contributor

25 reviews

7 hotel reviews

Reviews in 18 cities

10 helpful votes

“Revised my opinion to more favorable based on stay a year later!”

Reviewed June 18, 2013 NEW

I stayed at this hotel a year ago and was disappointed in the condition of the facility. This time we had no problems with our room. The hotel is clean and very functional. Good value for the price. Also, handy to Niagra Falls.

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Pat102 has 1 more review of BEST WESTERN PLUS Galleria Inn & Suites

“Clean but not much else!”

Reviewed July 3, 2012

denisf255

Toronto, Canada

Top Contributor

60 reviews

10 hotel reviews

Reviews in 10 cities

5 helpful votes

“Disapointing stay”

Reviewed June 6, 2013

We choose this Hotel for it's 'Hot Tub' and a special getaway. When we arrived we were told the Hot Tub was 'Out of Service'. Checking on the reviews, it looks like it has been out since February! This was one of the main reasons we choose this hotel. What a let down! Breakfast was very nice. A Hot Buffet... More

Thank you for taking the time to complete a survey about your stay with us. Our hot tub has been repaired and running for sometime now. I apologize work was not completed before your stay in April. As for the points to your Rewards card, we do not award points on reservations made through Expedia, Booking, Priceline, or other online... More

ChikuC

California

1 review

“Budget hotel that offers comfort stay”

Reviewed June 3, 2013

If you are visiting Niagara Falls, book this Hotel and do yourself a favour. We booked a non smoking room at $100/per night (breakfast included) and were totally satisfied with the deal. Situated approximately half hour from Niagara Falls (by car), this Hotel has a much better decor and pricing than all those situated at the Falls. Construction may not... More

We are so glad you enjoyed your stay! Thank you for taking the time to let us know. We look forward to your next visit. Elizabeth Anthony, General Manager More

Nikki K

Glasgow, Scotland, United Kingdom

Reviewer

5 reviews

Reviews in 4 cities

“Best Western Cheektowaga, New York review!”

Reviewed May 29, 2013

The hotel was amazing. On one of the main roads in Cheektowaga, so you couldn't miss it. When we got there, the lady on reception was warm and welcoming, and gave us a lot of handy tips since we were completely new to the area. The suite we booked was nice and warm, very clean, and the maid service was... More

Thank you for taking the time to complete a survey for us. We are so pleased you enjoyed your stay. Good news! The hot tub has been repaired and has been up and running! We look forward to your next visit. Elizabeth Anthony, General Manager More

GeorgT_82

Melbourne, Australia

24 reviews

22 hotel reviews

7 helpful votes

“Great stay, big beds.”

Reviewed May 19, 2013 via mobile

We took a road trip to Niagara Falls and due to every hotel being booked out we booked our stay in Buffalo. The hotel was nice, clean, the rooms are spacious, the beds are big and the hotel has clearly undergone a refurb. The only downside is that the walls are paper thin and I could hear the people talking... More

Thank you for taking the time to complete a survey about your stay with us. I apologize about the noise, we are talking about ways to minimize this. I do hope you consider staying with us again the next time you are in the Buffalo, New York, area. Sincerely, Elizabeth Anthony, General Manager More

randyatmahanahouse

stratford

“Exactly what I needed”

Reviewed May 14, 2013

My second visit to this hotel, staff are very friendly and helpful. Good value for the price. Updated rooms and amenities. Easy to find off of the highway, lots of parking. If you are going shopping at the walden galleria mall, this best western is a great option!

We are so happy you enjoyed your stay with us. I will share you comments with the staff as it means so much to them when they hear from a guest. Thank you for taking the time to let us know. We look forward to your next visit.--Elizabeth Anthony, General Manager More

freesia1414

Newark, New York

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Good value and friendly front desk”

Reviewed May 9, 2013

Needed a place near downtown. About 5 minutes- off and on the I-90 is very easy and quick. The rooms were clean and a bit upscale. Nice bedding, but a stiff mattress. Direct TV with HBO, all but the local channels were grainy. The breakfast was fine, scrambled eggs, sausage, toast, instant oatmeal, apples/bananas, juice and coffee. The waffle iron... More

Thank you for taking the time to let us know about your stay. I apologize about the waffle iron and will look into this. The waffle iron should be available for the entire breakfast from 630am to 930am. We are waiting for parts to improve the television reception. I hope you find us improved on your next visit! Elizabeth Anthony,... More

cutie425

Toronto

Senior Reviewer

7 reviews

Reviews in 7 cities

18 helpful votes

“Great Value and Super Clean”

Reviewed May 8, 2013

We decided to stay at this hotel for a girls shopping spree, we booked through expedia and got the hotel for 115. This hotel included parking ,free internet, breakfast and was close to the mall and not to far from the outlets would def stay again

We are pleased you enjoyed your stay! When you return to this area for shopping, there is a Kohl's within twenty minutes from here that is popular. The staff can also help you plan your trip and print mapquest directions from the hotel, to each stop you want, and back to the hotel. We look forward to your next visit.... More

TravelBugsEB

Sudbury, Canada

91 reviews

34 hotel reviews

Reviews in 36 cities

93 helpful votes

“Cheap but not that close to airport”

Reviewed May 7, 2013 via mobile

We booked this hotel being mislead by the booking site that this place is near airport but it is at least ten minutes away by car. Otherwise, staff is very friendly and helpful. Room is very small and very old... Substandard quality bed and decor.... Breakfast free but not available til 630am-- not good if you leave before then! And... More

Thank you for letting me know about your stay. I apologize for the inconveniences caused you. In the future, should you need to be nearer the airport, there is a Best Western Inn at the Airport which is just down the street from the Buffalo International Airport. They do put breakfast out earlier due to early flights and also offer... More

297SarahH

2 reviews

Reviews in 2 cities

“Good customer service, very clean and comfortable rooms, breakfast was only "ok"”

Reviewed May 7, 2013

The room was very clean and comfortable. Extra blankets and pillows were brought up to our room quickly. There was a small stain on one of the bed sheets but nothing worth complaining over. The staff at the front desk was helpful and went out of their way to help us out (i.e. bringing the luggage cart to the elevator... More

Thank you for completing a survey about your experience. We are pleased you enjoyed your stay. Thank you for letting me know about breakfast. I have reviewed timing of the food with the Pantry Staff. I have also addressed the linen with Housekeeping. I hope you stay with us again in the future so we may have a chance to... More

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BEST WESTERN PLUS Galleria Inn & Suites Hotel, Cheektowaga

BEST WESTERN PLUS Galleria Inn & Suites

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