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BEST WESTERN PLUS Galleria Inn & Suites

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601 Dingens Street, Cheektowaga, NY 14206
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1 room 1 adult
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BEST WESTERN PLUS Galleria Inn & Suites
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371 Reviews from our TripAdvisor Community

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Ashtabula, Ohio
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Friendly staff. Very clean and comfortable. The free breakfast is nice. I was impressed with my room-nice sized tv, awesome pillows, fridge and microwave. Overall a positive experience. I would recommend to others. PROs - clean, great pillows, friendly staff, breakfast CONs - none

Helpful?
Thank calderm4
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel and staff. Very quiet and and clean. Staff are great and very courteous. Stayed here multiple times and not a complaint. Rooms always clean and ready. Would recommend to any one. Will be staying here again for sure.

Helpful?
Thank Samuel J
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. Thank you for taking the time to share this experience and we hope to see you again. More 

Norfolk, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel staff was friendly, I would have liked more information on parking IE. I parked in the front, however my room was on the right side on 2nd floor. If I was told to park around the correct side entrance, that would have saved me from hauling my bags, which was not smart.

Review collected in partnership with Best Western

Helpful?
Thank Michael G
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We appreciate how you have let us know what areas of our service impressed you and which were lacking. I do apologize for that inconvenience. We hope to see you again. More 

Niagara
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night at the Best Western Plus Galleria in December while attending a nearby party. Our check-in was fast and efficient with very pleasant front desk staff. Parking was conveniently close by our guest room, which was clean and looked as though it had a considerable amount of recent upgraded items and fixtures. The bed was comfortable and... More 

Helpful?
Thank Tom D
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. Thank you for this review. We are very happy... More 

Markham, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Close to shopping area and location is easy to access. The price is pretty reasonable and seems it's been renovated not long ago. Though you can tell the hotel is there for a long time. The guest room is a bit small but the furniture is new. The bed is comfortable and washroom is big. Pretty good for a short... More 

Review collected in partnership with Best Western

Helpful?
Thank Raymond L
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I am pleased to learn that you enjoyed the value, service and the amenities of our hotel. Thank you for taking the time to share this experience. We hope to see you again. More 

Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 12, 2015

Recently stayed at this hotel. Front desk staff was very friendly. Check in went very smoothly. Beds were extremely comfortable. Nice selection for the continental breakfast - and very close to Walden Galleria Mall!

Helpful?
Thank Curlygal2013
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Thank you for staying in our hotel! We are happy to know that we have exceeded your expectations with our staffs' excellent customer service, comfortable accommodations, accessible location and nice selection for our continental breakfast. Thank you for your business and we are definitely looking forward for your next visit with us! More 

Santa Fe, New Mexico
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 7, 2015

Had two of the best sleeps ever in this amazingly quiet hotel room. As a platinum member I requested and received an upgrade.So thankful they gave us the suite. It was the quietest room I have ever experienced in a hotel.

Review collected in partnership with Best Western

Helpful?
Thank stormartist
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

It is very heartwarming to learn that you enjoyed your stay with us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We hope to see you again soon, to give you another wonderful nights' sleep, and to impress you with the improvements to our amenities. More 

stmarys, Canada
1 review
3 of 5 stars Reviewed December 3, 2015

went there the night before black Friday, average hotel, "free" breakfast: but we didn't enjoy it: only the coffee was okay. price for 1 night is good (4 people one room) beds are good, toilet was wobbly... overall: ok

Review collected in partnership with Best Western

Helpful?
Thank Ida D
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

We sincerely apologize for your unsatisfactory experience with our breakfast, accommodations and bathroom. Rest assured that this will be forwarded to our management as well as our staff for them to be reminded of their duties. We are hoping that you can still give us a chance to prove how much we value your business. More 

Level Contributor
122 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed November 5, 2015 via mobile

Exactelly 39 min to Niagra falls. The hotel has big rooms and big bathrooms. It has a very affordable prices. Free wifi & free breakfast. I would recommend it if you gonna stay for transitional period only. Wendeys is near by and longhorn steakhouse is 10 min driving away.

Helpful?
Thank kismael
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. It is wonderful to hear of the great impression we made with our amenities and services. I am excited to hear that we have been an important part of your travel convenience. Thank you for taking... More 

Boston, Massachusetts
Level Contributor
126 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed November 5, 2015

Easy access to Rt. 90 NY but if you need to be on the road early be aware you will be caught in rush hour traffic. This is near Buffalo, NY. We were checking in late and leaving early so we did not use any of the facilities. What we needed was clean, quiet, comfortable, and a breakfast. They had... More 

Helpful?
Thank Wendy K
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our accommodations and services. We can't thank you enough for sharing the ways that we were able to impress you and the ways that... More 

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