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All 19 Cheektowaga hotels

BEST WESTERN PLUS Galleria Inn & Suites

2.5 of 5 Hotel   |   601 Dingens Street, Cheektowaga, NY 14206
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Ranked #15 of 19 Hotels in Cheektowaga
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
Javed M North Aurora, United States
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269 reviews from our community

Traveler rating
    48
    102
    71
    28
    20
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107
71
9
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Aurora, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Room # 113 is not very comfortable room for a family of 2 or more, but they spent whole lot of money in lobby to looks good and breakfast was ok, eggs were not fresh cooked they were like round came out of frozen box and they just warmed it and served it, bacon were paper thin

Review collected in partnership with Best Western

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Richmond Hill
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Pleasant stay at this location. Have stayed here many times over the past 10 years. Always the same good experience. Close to the Galleria Mall and other shopping locations. Complementary Breakfast is average, have had better at other chains and also at other Best Western locations.

Review collected in partnership with Best Western

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

While not fancy, the BW Galleria Inn is a nice place to rest after flying in/out of Buffalo or shopping as it's close to Galleria Mall. We had a Std. King room, with a large bathroom that was clean - no complaints. No comments about the breakfast as we didn't arrive until 3:30 am, and slept through breakfast. Staff was... More

Review collected in partnership with Best Western

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Rancho Cucamonga, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First we liked how this hotel was centrally located to all of our events we had planned. Was worried when we saw it was located next to a freeway but it was very quiet. The entire staff was welcoming and helped us with whatever we needed. Room were clean and the Breakfast buffet was great. It was really nice being... More

Review collected in partnership with Best Western

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Toronto, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to go shopping and booked the hotel on BW points that we had accumulated. We were not treated any differently and ALL the staff goes out of their way to make sure that your stay is pleasant. My only suggestion is an upgrade to the mattresses. They were not comfortable.

Review collected in partnership with Best Western

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Toronto
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for one night with friends for a shopping trip. No real complaints about the room - very basic but good if you just need a clean place to rest your head and refresh. The complimentary breakfast is typical - waffle maker, fake juice (lol) and cereal/yogurt. It's enough to get the day started. The floor plan of the... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

When we arrived we were greeted with great service. Upon entering our room, I pulled out the bed from the sofa (where my daughter was going to sleep) and was disgusted to see hair all over the blanket and sheets. I called the front desk and they immediately brought up a new set of sheets and blanket. The next morning... More

Was this review helpful? Yes 1
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to respond to a survey, I apologize for all inconvenience's faced while staying with us. I am pleased to hear that your received great customer service. I will talk to my Housekeeping supervisor immediately and make sure she is informed of the troubles you faced. I hope to see you in the... More

Doswell, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We are very satisfied from the hotel. Everything was excellent.The rooms were amazing.The lobby and other areas were very clean and comfortable.The breakfast was fresh and delicious. We will stay at this hotel again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to fill out a survey. I am very pleased to hear that you enjoyed you stay with us, I look forward to having you in the very near future. Please contact me directly for future reservations. Domineke Mathias General Manager More

Chatham, Canada
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here at a trip around lake Erie. Rooms were adequate for our stay. We loved that the weather was great and we could spend time outside around the pool. We found it a little odd that hot tub was a carpeted room inside, but it was still nice and relaxing.

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to fill out a survey in regard to your recent stay at the Best Western Plus Galleria Inn and suites. Your feedback is very important to us. I am very pleased to hear that you enjoyed your visit and I will pass your concerns to the appropriate parties. Domineke Mathias... More

Biddeford, ME
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Polite and accomodating staff. Coffee all day. Spotless room with clean smell. Everything I needed. Would stay again. Good breakfast choices. My mattress was very comfortable and the room had a nice floor plan.

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to respond to a survey in regard to your recent stay with us at the Best Western Plus Galleria Inn and suites. I am so happy to hear that you enjoyed yourself, feedback is critical when dealing with the public, We love to hear about positive stays, I look forward... More

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Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Address: 601 Dingens Street, Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
Number of rooms: 110
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Also Known As:
Best Western Plus Galleria Hotel Cheektowaga
Best Western Plus Galleria Inn And Suites
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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