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All 18 Cheektowaga hotels

BEST WESTERN PLUS Galleria Inn & Suites

2.5 of 5 Hotel   |   601 Dingens Street, Cheektowaga, NY 14206
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Ranked #14 of 18 hotels in Cheektowaga
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Philip S Toronto, Canada
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211 people have reviewed this hotel

Traveler rating
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85
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed 2 nights, used my BW points to pay for the room. Key decision for us was to be close to the US/Can border and close to shopping in general. Pretty central to most of the shopping we did. Room was clean, shower awesome, had a Jacuzzi tub as well. Breakfast on day 2 was so so with. Bed was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for completing a survey about your stay with us. We value all feedback as it helps us make improvements for future guests. We hope you consider staying with us the next time you are in the Buffalo, New York, area. Sincerely, Elizabeth Anthony, General Manager More

Bradford, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was very courteous in helping my family and I get a room at a moments notice and with a reservation already made for the wrong night. The room was very clean and tidy and spacious for us. The breakfast area was just a spacious, and was able to accommodate those staying. The breakfast offered a larger variety of breakfast... More

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, We are so pleased you enjoyed your stay with us. Customer Service and cleanliness are very important to us. I will be sure to share your comments with the staff; it will mean a lot to them. Thank you for taking the time to complete a survey. Safe Travels, Elizabeth Anthony, General Manager More

Toronto, Canada
1 review
3 of 5 stars Reviewed March 18, 2014

Last weekend me and my family decided to take a short vacation and we booked last minute at this hotel. It was amazing. As shown in the picture the rooms were clean, the staff very helpful and the hot breakfast was icing on the cake. It felt like staying in a 4 star hotel. I would highly recommend this inn... More

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. We are so pleased to hear you enjoyed your stay! Customer Service is very important to us and it means the world to the staff to hear from a guest. I will be sure to share your compliments on our Brag Board for... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed March 2, 2014

Was very satisfied with the hotel and how close it was to the major shopping areas. The staff hotel and room were excellent. The breakfast was standard fare however fresh and enjoyable. Room clean and fresh. Internet was fast. Would recommend this hotel to anyone with plans to shop as all major malls and stores are close and easy to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. We are overjoyed to hear you enjoyed your stay. Customer Service is very important to us and it means the world to the staff to hear from a guest. I will be sure to share your comments with them. We hope you think... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 1, 2014

I stayed at this hotel for a concert in December and haven't found the time to review it until now. This hotel needs to be updated and while they are clearly in the process of doing this, more progress is necessary. Rooms are dark and slightly dated and increased lighting prove helpful. However, my issue is with the cleanliness. The... More

Was this review helpful? Yes 1
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. I apologize about the condition you found your room and assure you that is not up to our standard. I have addressed this with the entire Housekeeping Department and taken disciplinary action where necessary. I regret not having the opportunity to correct this... More

mashpee, United States
1 review
5 of 5 stars Reviewed February 11, 2014

the staff and hotel it self was enjoyable made me feel comfortable after staying differant hotels around north east 5 day's a week won't mind going to buffalo again would deffinately stay while travelling on personnel or liesure also

Review collected in partnership with Best Western

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for submitting a survey about your stay with us. We are so pleased you enjoyed your stay and our hospitality. Customer Service is important to us and it means the world to the staff to hear from a guest. I will be certain to pass on your compliments. Safe Travels, Elizabeth Anthony, General Manager More

Toronto, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 3, 2014

Well priced, close to shopping areas, clean and breakfast included. What more can you ask for? We were in Buffalo for a shopping trip at the time and found this hotel met all our needs. Would gladly stay here again!

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, We are so pleased you enjoyed your stay with us. Thank you for taking the time to complete a survey about your stay. We hope you consider us the next time you are in the Buffalo, New York, area. Safe Travels, Elizabeth Anthony, General Manager More

Brooksville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2014

This place is the best.I am in town 4 times a years and I will allways stay with them. The Fox feed on the tv has not been working for the past year but that has been fix. Thank goodness. I will look forward to coming back in April if the price is right

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. We are so pleased you enjoyed your stay. We hope to stay on top of the television reception and thank you for your kind words. We look forward to your next visit. Safe Travels, Elizabeth Anthony, General Manager More

Cheektowaga`, United States
1 review
4 of 5 stars Reviewed January 17, 2014

We were in town for a sporting event. Rooms were clean and the staff very attentive. We did have some issues with loud guests checking out early in the morning and were more than compensated for the inconvenience. Overall, a very good experience and we will return in the future.

Review collected in partnership with Best Western

Was this review helpful? Yes
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. We apologize we were not aware of the noise. Thank you for your understanding and thank you for considering us the next time you are in the Buffalo, New York, area. Safe Travels! Elizabeth Anthony, General Manager More

Top Contributor
62 reviews 62 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 13, 2014 via mobile

We only stayed overnight on our way home. We found this BW to be clean! Great spot especially it's proximity to the Galleria! However, don't be fooled with the name, although close to the mall, it actually isn't close enough considering the name contains the word Galleria. Regardless, we were pleased!

Was this review helpful? Yes 1
Elizabeth A, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. I am pleased you enjoyed your stay and apologize we are not as close to the mall as one would like. We do hope you consider staying with us again in the future. Safe Travels, Elizabeth Anthony, General Manager More

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Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Also Known As:
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Hotel
Best Western Plus Galleria Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
Address: 601 Dingens Street, Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Cheektowaga
#7 Business Hotel in Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
Official Description (provided by the hotel):
Updated in Spring 2011. Just seven minutes to the Galleria Mall and centrally located between three major malls (only 15 minutes away). Plus only five minutes to downtown Buffalo and The First Niagara Center. Fifteen minutes from Ralph Wilson Stadium. Swimming pool is seasonal; open May 30, 2013 to Labor Day, dates subject to change. No charge for parking; bus parking available. ... more   less 
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