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BEST WESTERN PLUS Galleria Inn & Suites

2.5 of 5 601 Dingens Street, Cheektowaga, NY 14206
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BEST WESTERN PLUS Galleria Inn & Suites
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BEST WESTERN PLUS Galleria Inn & Suites
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292 reviews from our community

Traveler rating
    51
    108
    77
    33
    23
See reviews for
110
77
11
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Any
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  • All months
    (292)
  • Mar-May only
    (49)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (91)
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    (49)
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Cleveland
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with a bus load of Cleveland Browns fans. Front desk was great, good breakfast, rooms were clean. I enjoyed the hot tub before heading to Orchard Park for the football game. Bar next door rocked.

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Newport Beach, CA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall I was happy with my stay. The staff was very friendly and very helpful. The room was clean and the hotel was in a good location to go wherever I needed to even when it was snowing, because everything I needed was pretty close by.

Review collected in partnership with Best Western

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Toronto, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I chose this place because of its proximity to the mall and price but if I had known how terrible the place was I would've paid the extra $20 and booked elsewhere. We checked in at midnight and while it was quite easy the room we were given was a fridge. The heater did not work and I tried to... More 

Was this review helpful? Yes 1
Warren, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

the staff was very courtesy and pleasant. The rooms were clean. I would definitely stay there again. I was there during the bad Buffalo weather storm and the staff made it as pleasant and comfortable as possible.

Review collected in partnership with Best Western

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Waterloo, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We choose the Best Western Plus Galleria to be close to some things we wanted to do at the Galleria shopping center. It's not particularly close to the Galleria, so the name is misleading. We also stayed here thinking the rooms would look something like shown on the web, but we were surprised to find our room to be quite... More 

Review collected in partnership with Best Western

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Hamilton, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed at many B/W hotels over the years...both on business and for leisure. My wife and I stayed overnite at this hotel during the recent massive snow storm...Nov 18/14 to be precise. This is an older 2 storey hotel with exterior hallway entrances. It's been remodeled to have the exterior hallways enclosed. But it still shows its age. The... More 

Was this review helpful? Yes 2
Toronto, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Upon arrival, bathroom in first room we were put in was not even cleaned. Toilet not flushed and dirty towels on floor. Moved us to another. Key did not work in second room. At this point, management should have offered discount. Very noisy overnight, especially on the Saturday night.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

The carpet in the room I stained in was stained; the grout in the shower tiles was stained on both the walls and the floor; the hair dryer was real loud and vibrated. The door to the room had a big gap under it which allowed for hallway noise to come in the room. Breakfast eggs were an odd color... More 

Review collected in partnership with Best Western

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avon, United States
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staff helpful. Room could use some attention. Loose grab bar in shower and what appeared to be the start of mold growing on a section of ceiling. The rest of the room did appear clean. Not generous with bed pillows or towels. Room has large "window" opening to hallway which doesnt make any sense to me.

Review collected in partnership with Best Western

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Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 4, 2014

Best Western Galleria Inn is located close to highway. Hotel is nice, clean and quiet at night, but... side door from parking could not be locked, which we felt not very safe. Breakfast is served in nice area, but service was not exemplary, e.g. cool scrambled eggs and sausages.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Address: 601 Dingens Street, Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
Number of rooms: 110
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Also Known As:
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
Hotel Style:
#3 Green Hotel in Cheektowaga
#9 Business Hotel in Cheektowaga

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