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All 19 Cheektowaga hotels

BEST WESTERN PLUS Galleria Inn & Suites

2.5 of 5 Hotel   |   601 Dingens Street, Cheektowaga, NY 14206
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57%
Ranked #14 of 19 hotels in Cheektowaga
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 3 days ago
Beth W
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  • Reviews (244)
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  • Room tips (40)
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244 people have reviewed this hotel

Traveler rating
    44
    92
    63
    27
    18
See reviews for
96
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
North Olmsted, Ohio
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I would never stay at the motel again. My wife and I stayed at this Motel just one night. We found our room to be very worn and dated. Everything in the room seemed to be very old looking. From the street this place looks real good but don't be fooled. The breakfast was nothing to get excited about, very... More

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stopped on our way home from upstate New York. Was clean, quiet, lovely and have very friendly staff. Can't say one negative thing about it! We arrived late and left early, but was never so happy for a comfortable, soft, clean bed. Large bathroom was spotless too. They do good work here.

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Mississauga, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

Our family of four stayed here for 2 nights. Overall, the experience was very good. The rooms are small, but appear to be clean. I did not see anything that raised alarm bells. The swimming pool was very clean, as was the area around it. This motel is centrally located so it is easy to hit the Walden Galleria or... More

Review collected in partnership with Best Western

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T.o.
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Best Western (Dingens St). The hotel is just off I90 and is a 5 minute drive to the Galleria Mall. Dining options are very limited near the hotel, as you will have to head back towards the Galleria Mall for dining. The older is in ok condition and is relatively large. As the building is odd shaped,... More

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Seattle, Washington
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

From reviews & the outward appearance this hotel looked much better than the surrounding airport competition. Ever heard of Murphy's law. This Buffalo Best Western Plus Galleria sure had their problems in May 2014. We did get compensated for the room rate, but would have much preferred a good night's sleep in comfortable surroundings. Here's a list of deficiencies. 1:... More

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Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to write a review about your stay. Let me first apologize for any inconvenience you faced while staying with us. Your review stated that you stayed in May of 2014, since then July 2014 we have switched management and I am the new General Manager, I hope you will give... More

Port Perry, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We were travelling with a family of 4 and our king room suite was perfect... Great breakfast and we really enjoyed the outdoor pool. We highly recommend this hotel especially if you are travelling with children.

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Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for your positive words about your recent stay with us. We pride ourselves on guest satisfaction, it is so refreshing to hear positive, kind words. I lokk forward to having your faily stay with us in the near future. Have a great summer. Domineke Mathias General Manager More

Champlain, New York
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a one-bedroom suite for one night. The suite was very large with a kitchen,bedroom and Jacuzzi tub in the large bathroom. It looked like the furniture was from the 1970's. There was a small rip in the pull-out sofa. Nevertheless, the sofa bed was quite comfortable- not as comfortable as a real bed, but better than other... More

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Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to write a review in regard to your recent stay with us. I am so happy to hear that you enjoyed yourself, and I hope the next time you stay you are able to enjoy the pool. I will make sure to pass the rest of your comments along to... More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was clean and comfortable. Had everything I needed. The only complaint I had was the small bathroom. Especially the narrow doorway! And the handle. There was an unusual handle on the bathroom door, that stuck out more than a regular round door knob. I caught my arm on it several times, and actually drew blood on one occasion. Other... More

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to fill out a survey. Thank you so much for your kind words about the hotel. I will pass your message about the bathroom door along to the appropriate party and maybe we can do something to make that more comfortable. I apologize for any inconvenience you faced while staying... More

Blackfoot
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

their trying to cover up that it was smoked in. its not as close to the falls as they told us when we made reservations there. one elevator far end of hotel , not as clean as they make it out to be . old hotel needs to be up dated really bad . there is no sites to see... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to fill out a survey. I apologize for any inconvenience you faced while staying with us. I will forward this survey to the appropriate party so that these issues will be rectified. I hope to see you again in the near future, to show you how your survey impacted the hotel. Domineke... More

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We used to stay at this hotel 2 or 3 times each summer when it was a Holiday Inn. We stopped because it became a bit run down.The reason we liked this hotel, especially in the summer was because of it's large outdoor pool- it was our mini vacation spot. When Best Western took over a few years ago we... More

Was this review helpful? Yes
Dharmesh P, General Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Guest, Thank you so much for taking the time to fill out a survey about your recent stay with us. It's really nice to hear that you were willing to give the hotel another chance. I apologize for any inconvenience you experienced while staying with us. I will pass your comments along to the appropriae deparment and the next... More

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Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Address: 601 Dingens Street, Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
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Also Known As:
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Cheektowaga #6 Business Hotel in Cheektowaga
Hotel Class
Official Description (provided by the hotel)
Updated in Spring 2011. Just seven minutes to the Galleria Mall and centrally located between three major malls (only 15 minutes away). Plus only five minutes to downtown Buffalo and The First Niagara Center. Fifteen minutes from Ralph Wilson Stadium. Swimming pool is seasonal; open Memorial Day to Labor Day, dates subject to change. No charge for parking; bus parking available. ... more   less 
Number of rooms
110

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