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BEST WESTERN PLUS Galleria Inn & Suites

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601 Dingens Street, Cheektowaga, NY 14206
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BEST WESTERN PLUS Galleria Inn & Suites
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BEST WESTERN PLUS Galleria Inn & Suites
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307 reviews from our community

Traveler rating
    55
    112
    81
    34
    25
See reviews for
114
81
11
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
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  • Mar-May only
    (55)
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    (59)
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Buffalo
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

NIce hotel, Great breakfast Front desk staff need more professional look. After a night of cocktails and dinner next door it was a great way to end the night and not worry about drinking and driving. Also more than 2 towels should be in a KIng size room. Overall the experience was just fine after working out a mistake or... More 

Review collected in partnership with Best Western

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Hagerstown, Maryland
1 review
3 of 5 stars Reviewed 1 week ago

A large group of inconsiderate people congregated in the hallway outside our room at 3AM, using very loud and very offensive language, continuing for well over an hour. We called the desk, and were told that many more complaints had been called in, but nothing was done. Relatives who were staying in an adjacent room cancelled their planned multi-night stay.... More 

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Niagara Falls, New York
1 review
2 of 5 stars Reviewed 1 week ago

I tried to check in at 5:20 pm - running late for an event I had at 6 - the one desk clerk had three people ahead of me - gave the first group the wrong kind of room, had to keep rebooting the computer - etc... My room (which i asked for close the lobby room - was at... More 

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London, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the above hotel on March 7. the hotel is clean etc but the rooms are a bit dated but everything worked. The front desk staff went out of their way to ensure we arrived at our destination in Buffalo as taxis were very booked. the staff are very friendly and will do anything to make your stay... More 

Review collected in partnership with Best Western

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Bradford West Gwillimbury, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

A friend and I came into town for a concert the weekend of March 6-8th. Upon talking to other guests, we got a great deal for the weekend ($98/night). The reception was friendly and efficient. There were many other guests checking in at the same time however we did not feel rushed nor disregarded. We stayed in room 239. When... More 

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Baltimore, Maryland
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Hotel was fine, I only stayed one night. The ground floor room was comfortable except my room faced the outer corridor. The corridor was glass with a good view of the 90, but there was 3-4' of snow piled against the glass and it was COLD. The room's door had some major gaps in it so I had to... More 

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Olean, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed with a group of students attending a mock trial tournament at Buffalo State. Rooms were clean, the staff was friendly and the free breakfast was really pretty good. A good value for the price. Would definitely recommend.

Review collected in partnership with Best Western

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Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

hotel is comfortable and service is very good - lobby area was wonderful for gathering with friends on same trip - rooms were comfy. Britney was at the desk and did an amazing job while we were there. Breakfast is definitely a plus and by car the hotel is close to downtown and to areas with dining and shopping options

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Port Colborne, Canada
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 5 weeks ago

Chlorine in hot tub to high unable to use and to much 1 am noise. Call to keep noise down and I was told I am on it. It took another half and hour before the noise settled. I would go back but ask to be located in a different area.

Review collected in partnership with Best Western

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Cortland, United States
1 review
3 of 5 stars Reviewed February 21, 2015

The room was warm and very clean and adequate but hallways very frigid it must have been a 20 degree drop in temperature. The overnight desk clerk was very helpful and breakfast bar was very enjoyable with many different selections and a hostess that was very helpful.

Review collected in partnership with Best Western

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