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Comfort Suites Buffalo

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901 Dick Road, Cheektowaga, NY 14225
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1 room 1 guest
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Comfort Suites Buffalo
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419 Reviews from our TripAdvisor Community

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Traveler rating
    206
    130
    52
    22
    9
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183
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75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (419)
  • Mar-May only
    (95)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (113)
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There are newer reviews for Comfort Suites Buffalo
See the most recent reviews
clearfield
1 review
3 of 5 stars Reviewed August 2, 2014

Or stay was ok for 5 out of the 6 of us because I had to sleep on the floor due to the sofa bed being broken witch we told the front desk and they said they would change it and did not! But their was some good when I got up and went down to breakfast the breakfast attendant... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to provide feed back and staying at the newly renovated property. My teams goal is to ensure that you are 100% satisfied with your stay and we have many steps in place to ensure that occurs. I apologize that one of those steps were not perfect and I ask that you call me at... More 

Buffalo, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2014

Very nice property, all staff very helpful and pleasant. Breakfast was very good, hot, and had many choices. Lisa Emick was constantly on the move, checking to be sure all breakfast items were served at the right temperature, that the coffee containers were full and hot, and that the entire room was kept neat and clean. We will stay here... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly that you will return for its location and excellent customer service. I will... More 

Stevens point
1 review
5 of 5 stars Reviewed July 24, 2014

Every employee I encountered on my 2 day stay was cheerful and helpful. Kudos to a great crew! The kids enjoyed the pool and the food was good. They even had evening snacks. The remodel was not an issue and will be nice when done.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent stay at our hotel the Comfort Suites Buffalo Airport. It is always nice to hear positive and appreciative feed backs from our loyal customer. We are grateful to know you had a wonderful stay at our hotel all made possible by those little... More 

Cheektowaga, New York
1 review
5 of 5 stars Reviewed July 23, 2014

lisa and andre were wonderful. very knowledgable of the area. shuttle service anytime to and from area restaurants and stores. next to airport and never heard any planes the whole time. would stay here when in the area again.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its location and excellent customer service. We... More 

Cleveland, Ohio
1 review
2 of 5 stars Reviewed July 19, 2014

Stayed 6/24/14 and was appalled at the appearance of the hotel. The front planter area had nothing but dead plants and bags of mulch the landscapers left. Outside the hotel was rolled up carpet to be installed...it was raining! The entrance area was dirty. The only reason I didn't turn around was the helpfulness of Nigel at the front desk.... More 

Was this review helpful? Yes
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to provide feed back and staying at our newly renovated property. My teams goal is to ensure that you are 100% satisfied with your stay and we have many steps in place to ensure that occurs. I apologize that one of those steps were not perfect and I ask that you call me at... More 

Ontario, Canada
1 review
4 of 5 stars Reviewed July 19, 2014

Andre at the comfort suites near buffalo airport was a beacon in the storm. We decided last minute to stay in the area after a long day at a family funeral. We assumed incorrectly that we would find a Hotel room by just walking in to the nearest place - paying a premium but at least settling down for the... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share your great experience regarding your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent service. I will be... More 

Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2014

We stayed at this Comfort Suites on 6/24/14 and 7/1/14 and were very impressed with every staff member that we encountered on both visits. They went out of their way to make us comfortable and welcome. They have a 24 hour shuttle to the nearby Buffalo airport, and will also take you to and from nearby restaurants, even at 2... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its location and great... More 

Olive Branch
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed July 15, 2014

Other than the fact that the elevator was being worked on so we had to use the stairs, the hotel was very nice. The staff offered to help us with the luggage up the stairs, gave us great information on a local restaurant and even drove us to the restaurant and then picked us up after dinner. The room was... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its location and excellent customer service. We... More 

Reading, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed July 13, 2014

Great hotel for a family get away and inexpensive weekend. The rooms and staff are fantastic. The exercise room and pool allow a great escape for relaxation or a fast workout. The breakfast could use some help with the eggs being some kind of yellow food product but overall the hotel is quiet, clean, modern and a great value The... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our service provided to you during your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guests. We are grateful to know you had a wonderful time and that you will be returning to our hotel. We thank you for staying with us... More 

WESTERN PA
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 13, 2014

we found the property to be very clean and comfortable - that's the plus; onto the minuses: could not get a wifi signal on my wife's I pad or my smart phone either evening we stayed. we were able to get on between 7 and 8 on the morning that we tried. as another reviewer mentioned, the breakfast area is... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to provide to us feedback and staying at our property, the Comfort Suites Buffalo Airport. Our goal is to ensure all of our guests 100% satisfaction with their stay, and we have many steps in place to ensure that happens. I apologize that one of those steps did not happen and I ask that... More 

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