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All 20 Cheektowaga hotels

Comfort Suites Buffalo

2.5 of 5 Hotel   |   901 Dick Road, Cheektowaga, NY 14225
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Ranked #5 of 20 Hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed January 20, 2014
ascordo Olean, New York
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331 reviews from our community

Traveler rating
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    46
    16
    9
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146
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Buffalo
See the most recent reviews
Olean, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

First off, I can see that they are working on updating parts of the hotel. It's good to see that they care about it's upkeep. The lobby was nicely done, and the person at the front desk was courteous and helped me quickly check in. The room was immaculate upon our arrival, and felt very large. Entering the room (we... More

Was this review helpful? Yes 1
Cape Coral, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2014

I needed to return to Buffalo on short notice, called this hotel and was glad I did. Upon entering the room I noticed how clean it was. I must thank the housekeeping staff- Sue, Omy and Mirtha for their kindness and prompt attention to my every need. They could not do enough for me and my family. We needed extra... More

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 19, 2014

After a cancelled flight ( at the buffalo airport we searched for a hotel to stay at for the night, I do travel often, but was pleasantly surprised when we found this hotel online, Very friendly at the front desk, room was very nice, most affordable near the airport and the breakfast was excellent. The bonus was Lisa, the breakfast... More

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

I'm sorry for the inconvience of your flight being cancled, but very happy that you enjoyed your stay at our hotel. We look forward to having you as our guest in the furture. More

Beamsville, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2014

Just wanted to say a big thank you to Diane for going above and beyond when we stayed at the Comfort Suites Hotel on 13 Dec and 19 Dec 2013. She was very friendly and helpful and took us to the airport on the 13th, giving us all the information we needed for our return pickup. When she collected us... More

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Thank you so much for your response. I'm happy that you enjoyed your stay with us. I will let Diane know how much you appreciated her. More

Interlaken, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2014

The whole hotel staff was very friendly, walking through the halls everyone said good morning, and Lisa the breakfast host was very kind and helpful. The breakfast selection was very large and tasted great, The pool was clean too. The room beds were very comfortable too. Great experience!

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Dear Laurel, Thank you for taking the time to share your your thoughts with us. We are very happy to hear that we made your stay enjoyable and look forward to having you as our guest again. More

Nanticoke
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 9, 2014

We had a mix up on booking a hotel, we did not have one called the Comfort Inn, gave us a great deal for a saturday nite, clean, the staff accomodating, breakfast great and our waitress Lisa was great.

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

We are glad you came to stay with us for your Girls Weekend. I will be sure to let Lisa know how much you enjoyed the breakfast and her customer service. We hope to see you again. More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014

My husband and had an unexpected extended stay at this hotel during the January Blizzard of 2014, when our flight to our daughter's wedding was cancelled and we were stranded. From the time we arrived, everyone was kind and gracious. Gerry, the manager, graciously fed us the first night. Rich, at the reception desk, was polite and patient to all... More

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Dear Miss Jacqueline, Thank you for the kind words in your response regarding your stay at the Comfort Suites, i will be sure in letting Rich know that you enjoyed his service. Our staff takes alot of pride in servicing our guests, and in particular you and your family. Again thank you for staying with us, please come to visit... More

Boone, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

during the recent snow storm my daughter and I stayed at this hotel due to an early flight. The hotel was very clean even though the hotel is being remodeled. Your staff was very accommodating especially your employee Andre. He made our short stay very pleasant and went above and beyond to help. Andre was wonderful. Marie

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Dear Marie, Thank you for your response on trip advisor, I will make sure to give Andre the good news about his service to you. We at the Comfort Suites take pride in giving excellent customer service to all of our guests and in particular to you and your family. I thank you for staying with us and am looking... More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2014

The staff at the Comfort Suites were so warm and welcoming to me and my family especially at Christmas. No one truly likes to work on Christmas but you would never know the staff was unhappy. From the moment we checked in to when we left, the staff was smiling, helpful, and accommodating. I slept in one morning and breakfast... More

Was this review helpful? Yes 1
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Dear Nancy, I'm so happy that you took the time to review our hotel on Tripadvisor. We pride ourself's on treating our guest's as family from the moment they walk through the door. We look forward to having you and your family as guest's in our hotel again. I will pass on the compliments to Lisa and the rest of... More

Williamsville, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2013

I had a pretty chaotic Christmas and stopped at your Comfort Suites on Dick Rd. in Cheektowaga and would like to commend to of your employees who were very kind and helpful by letting me charge my phone and use the business center. Michael and Pete (Michael especially just because I dealt with him a bit more) were very, very... More

Was this review helpful? Yes 1
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Additional Information about Comfort Suites Buffalo

Address: 901 Dick Road, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

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