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Comfort Suites Buffalo

2.5 of 5 901 Dick Road, Cheektowaga, NY 14225
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Comfort Suites Buffalo
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Comfort Suites Buffalo
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375 reviews from our community

Traveler rating
    184
    118
    47
    17
    9
See reviews for
162
58
24
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Buffalo
See the most recent reviews
Franklinville, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Was after ten at night when arrived at the Comfort Suites, Buffalo NY. The staff was very accomodating and in the morning when I had returned to the hotel after a very early start with work that briefly allowed for a break, to find the hotels morning Breakfast came complete with fresh, hot chocolate chip muffins prepared by Lisa Emick.... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. I t is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent... More 

Chester, Virginia
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel for a couple reasons...first, you can't beat the price. We had to stay for four nights, so I was looking for something reasonable. Second, they had the room layout we needed for traveling with our older teenagers...2 doubles plus a pullout sofa, so everyone had their own bed. This was really important, and I passed over... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to provide feedback and staying at our newly renovated property the Comfort Suites Buffalo Airport. My teams goal is to ensure that you are 100% satisfied with your stay and we have many steps in place to ensure that occurs. I apologize that one of those steps were not perfect and I ask that... More 

Erie, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

I had to make an unexpected stay last night at comfort inn suites, after plane debacles. The room was clean, amenities great, and as others said, the breakfast attendant Lisa Emick was wonderful. She helped the customers out with getting items they needed, and simply being available with a question. Great food, great stay overall! Very pleased.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent trip to Buffalo and staying with us at the Comfort Suites Buffalo Airport. It is nice to hear positive feed back from our loyal customer. We are grateful to know you had a wonderful time with us all made possible by those little... More 

Johnstown, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Always love staying here! The staff is friendly! Lisa was wonderful at breakfast and Same the maintenance man was courteous and readily available if anything was amiss (which it was not). Great value!

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guests and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Our experience at comfort suites was a great one. the room and facilities were outstanding. Our Breakfast attendant Lisa Emick was very friendly and took care of all our little needs. I will recommend this place to all my friends. TOP SHELF. Thank You

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer... More 

Clarendon Hills, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I usually expect adequate but impersonal interactions from the staff at large national hotel chains. When I had to make last minute reservations to stay overnight near the buffalo airport I picked the Comfort Suites hotel. I wasn't expecting such a great stay. When my plane arrived, I was told to call the hotel for the shuttle. The driver, Angelo,... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our loyal customer. I will be sure and let Angelo, Andre and Lisa know that you enjoyed their service. We thank you for staying with us... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We had a very good 2 night stay at the hotel. The room was large, comfortable and clean. Everyone is very helpful and friendly, they took care of anything we asked about right away. Lisa Emick the breakfast attendant was fantastic! She is right on top of everything and even helped us with checking on something for our room. Easy... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly that you will return again for its great location and excellent... More 

Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

From the moment we arrived at the front desk to our departure ANGELO NATI, at the front desk went over and above our expectations! He recognized us as "Choice Members" and asked if we liked wine...of course we said yes! He presented us with one of the nicest bottles of Merlot we have tasted in a long time, no charge.... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent customer service provided to you during your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our loyal customer. I will be sure and let Lisa know that you enjoyed her service. we thank you for staying with us and are looking... More 

Poinciana, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I used trip advisor ratings to book this hotel The staff was extremely helpful and friendly. We used their shuttle service to get to and from the airport. They came in a timely manner and were extremely friendly. Check in was a breeze. The room was comfortable and clean. The breakfast was a pleasant surprise. Lisa Emick was the attendant... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know that you liked the hotel and most defiantly that you will return for its great location and excellent customer service.... More 

skaneateles, ny
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had an early flight out of Buffalo Airport and we were traveling with our cat so this hotel was our choice. It proved to be exactly what we needed. The pet fees at choice hotels are the most reasonable in the industry and the hotel honored our request for a first floor room. The staff was the most friendly... More 

Was this review helpful? Yes 2
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service. We thank... More 

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Additional Information about Comfort Suites Buffalo

Address: 901 Dick Road, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites
Hotel Style:
#1 Business Hotel in Cheektowaga
#2 Romantic Hotel in Cheektowaga
#6 Family Hotel in Cheektowaga

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