We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Cheektowaga hotels

Comfort Suites Buffalo

2.5 of 5 Hotel   |   901 Dick Road, Cheektowaga, NY 14225
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Suites Buffalo to your Saves list
Comfort Suites Buffalo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
80%
Ranked #5 of 19 hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
MitchB Kitchener, Canada
  • Overview
  • Reviews (302)
  • Photos (24)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (50)
  • Location
  • More
true
Write a Review

302 people have reviewed this hotel

Traveler rating
    140
    95
    43
    15
    9
See reviews for
139
41
18
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (302)
  • Mar-May only
    (66)
  • Jun-Aug only
    (101)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (71)
All months
There are newer reviews for Comfort Suites Buffalo
See the most recent reviews
Kitchener, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Comfort Suites prior to departing from the Buffalo airport. The hotel was spotless, breakfast offerings abundant, and hotel staff friendly and helpful. Cliche was quick and efficient checking us in. Our shuttle to and from the airport were quick and we had very little wait when we returned. We've been there before and we'll go... More

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at our hotel the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guests and are grateful to know you will return again for its great location and excellent customer service. I will be sure and let... More

College Station, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

While a few things seemed a bit rundown, the overall vibe was exceedingly pleasant. The staff were all beyond courteous, from Nigel who checked me in at night to Cliche who checked me out, and everyone I encountered in between. It truly seemed as though it was their pleasure to work there. The beds were more than comfortable, with pillows... More

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guests and are grateful to know you will return again for its great location and excellent customer service. I will be sure and tell Nigel and... More

Buffalo
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Lisa Emick did an excellent job with the breakfast area and was very helpful and sweet. The rooms were clean and the staff was welcoming. It was great that they allowed pets. We had a great overall experience and would come back!

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly that you will return again for its great location and excellent customer service.... More

Toronto
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Good vibes from everyone encoutered at the hotel, from check in clerk, to shuttle bus driver. My shuttle to the airport was at 5:15 and before they serve breakfast--but a take-out bag with water, fruit and powerbar was provided (nice touch.) All the necessities were excellent--comfy bed, good pillow selection, strong wifi, good shower head pressure.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent trip to Buffalo. It is always nice to hear positive feed backs from our loyal customer. We are grateful to know you had a wonderful time all made possible by the little touches provided by our staff at the hotel. We thank you... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Clean rooms, efficient and friendly staff. Andre Nunn took great care of me after a late-night flight cancellation. Couldn't have asked for better service, and the free snacks and breakfast were greatly appreciated.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guests and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service. We... More

clearfield
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

Or stay was ok for 5 out of the 6 of us because I had to sleep on the floor due to the sofa bed being broken witch we told the front desk and they said they would change it and did not! But their was some good when I got up and went down to breakfast the breakfast attendant... More

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to provide feed back and staying at the newly renovated property. My teams goal is to ensure that you are 100% satisfied with your stay and we have many steps in place to ensure that occurs. I apologize that one of those steps were not perfect and I ask that you call me at... More

Buffalo, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice property, all staff very helpful and pleasant. Breakfast was very good, hot, and had many choices. Lisa Emick was constantly on the move, checking to be sure all breakfast items were served at the right temperature, that the coffee containers were full and hot, and that the entire room was kept neat and clean. We will stay here... More

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly that you will return for its location and excellent customer service. I will... More

Stevens point
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Every employee I encountered on my 2 day stay was cheerful and helpful. Kudos to a great crew! The kids enjoyed the pool and the food was good. They even had evening snacks. The remodel was not an issue and will be nice when done.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent stay at our hotel the Comfort Suites Buffalo Airport. It is always nice to hear positive and appreciative feed backs from our loyal customer. We are grateful to know you had a wonderful stay at our hotel all made possible by those little... More

Cheektowaga, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

lisa and andre were wonderful. very knowledgable of the area. shuttle service anytime to and from area restaurants and stores. next to airport and never heard any planes the whole time. would stay here when in the area again.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its location and excellent customer service. We... More

Cleveland, Ohio
1 review
2 of 5 stars Reviewed July 19, 2014

Stayed 6/24/14 and was appalled at the appearance of the hotel. The front planter area had nothing but dead plants and bags of mulch the landscapers left. Outside the hotel was rolled up carpet to be installed...it was raining! The entrance area was dirty. The only reason I didn't turn around was the helpfulness of Nigel at the front desk.... More

Was this review helpful? Yes
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to provide feed back and staying at our newly renovated property. My teams goal is to ensure that you are 100% satisfied with your stay and we have many steps in place to ensure that occurs. I apologize that one of those steps were not perfect and I ask that you call me at... More

Owners: What's your side of the story?
If you own or manage Comfort Suites Buffalo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Comfort Suites Buffalo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Buffalo

Address: 901 Dick Road, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Tingo, Choice Hotels, Hotels.com, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Comfort Suites Buffalo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (9)
Viewed
Dining (2)
Viewed
Hotel & grounds (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (16)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cheektowaga with
any amenities

Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Business Hotel in Cheektowaga #3 Romantic Hotel in Cheektowaga #5 Family Hotel in Cheektowaga
Hotel Class
Number of rooms
100

Questions & Answers

Questions? Get answers from Comfort Suites Buffalo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer