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Comfort Suites Buffalo

2.5 of 5 901 Dick Road, Cheektowaga, NY 14225
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Certificate of Excellence 2014
Comfort Suites Buffalo
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Comfort Suites Buffalo
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357 reviews from our community

Traveler rating
    170
    115
    46
    17
    9
See reviews for
155
56
22
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Poinciana, Florida
1 review
4 of 5 stars Reviewed 2 days ago NEW

I used trip advisor ratings to book this hotel The staff was extremely helpful and friendly. We used their shuttle service to get to and from the airport. They came in a timely manner and were extremely friendly. Check in was a breeze. The room was comfortable and clean. The breakfast was a pleasant surprise. Lisa Emick was the attendant... More 

Was this review helpful? Yes
skaneateles, ny
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had an early flight out of Buffalo Airport and we were traveling with our cat so this hotel was our choice. It proved to be exactly what we needed. The pet fees at choice hotels are the most reasonable in the industry and the hotel honored our request for a first floor room. The staff was the most friendly... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service. We thank... More 

Apex, North Carolina
1 review
4 of 5 stars Reviewed 1 week ago

This is a very nice, clean, and roomy hotel near the Buffalo Airport. Large bathrooms, charging station for USB cabled chargers, lots of pillows, nice bedding.... Staff was exceptional! Paul Leininger made me feel extremely welcome, making sure I had everything I needed to enjoy my stay. Lisa Emick greeted me with a smile and continued the terrific customer service... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly that you will return again for its great location and excellent... More 

Burlington, Canada
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

Made a reservation here for an overnight stay, on January 1,2015, and long-term parking before flying out for our cruise. Upon arrival, the hotel lobby was very warm and inviting with a big Christmas tree and a cozy fire (not the tree - in the fireplace). The warmth of the fireplace was surpassed by the warm welcome from the two... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent trip to Buffalo and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feedback from our loyal customer. We are grateful to know you had a wonderful time all made possible by those little touches provided... More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel many times and every single time it is excellent so I decided to write a review! We usually stay when we are flying out of the buffalo airport. They have a free shuttle to the airport so it is very convenient, but that is really only s all reason I think they are great.i... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our loyal guests, and are grateful to know that you will return to us again for its excellent location and outstanding customer service. We thank you for... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have come here multiple times and will keep on doing so. Lisa the kitchen aid is always willing to help and make sure the food is fresh and ready to go. All of the front desk help is friendly and helpful. Sam the maintenance man is always there to help and strives to make the place suitable for everybody.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience during your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stay at many hotel and this one stands out greatly. Lisa was outstanding at the breakfast center, it was clean and organized. Lisa was so very friendly and kind to me and everyone that came by. She helped people with all their questions and had a great smile on the whole time. Great job! Paul at the front desk... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly that you will return again for its great location and excellent... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Your breakfast that Lisa Made was very good, Your Hotel was very clean and everyone was friendly. John was very helpful. We would come back. The pool was nice to entertain the kids. My husband loved the activity room.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked the hotel and most defiantly that you will return again for its great location and excellent customer service.... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Was very satisfied with the room, staff and hotel overall. We spent a night here for a shopping trip. We checked in late in the evening and the service was great.. Lindsey got us checked in quickly and to our rooms. The room was big and comfortable for all of us with no problems. In the morning, the complimentary breakfast... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our loyal guests. I will be sure and let Lisa know that you enjoyed her service. We thank you for staying with us and are looking... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

After being diverted to BUF, then flight subsequently cancelled I was stranded here for the night. Delta put me up at this hotel by chance, but I was pleasantly surprised to see how comfortable and clean the room was! Lindsey met me at the front desk, and remained patient and thankfully pleasant after I along with a long line of... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always very nice to hear positive feed back from our guests and are grateful to know that you enjoyed the service from all of our team members especially Lindsey. We thank you for staying with... More 

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Additional Information about Comfort Suites Buffalo

Address: 901 Dick Road, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites
Hotel Style:
#1 Business Hotel in Cheektowaga
#3 Romantic Hotel in Cheektowaga
#6 Family Hotel in Cheektowaga

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