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All 19 Cheektowaga hotels

Comfort Suites Buffalo

2.5 of 5 Hotel   |   901 Dick Road, Cheektowaga, NY 14225
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Ranked #5 of 19 Hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
djeromee Houston, Texas
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317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I frequently stay with Comfort Suites and receive great service, however I would like to give a excellent customer service rating to Lisa Emick. She was very informative and well versed with Comfort Suites extras for me. Even though I received the incorrect customer pick up information. She immediately, stepped in and took corrective action to make the situation pleasant... More

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Barrie, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We thoroughly enjoyed our stay. Extremely friendly staff with a top notch manager. Thank you for being so kind to us Gary. 😊. From the minute we walked in the door from the free breakfast to the clean and spacious room. We loved it. Highly recommend and will definitely be returning next year for our annual girls weekend.

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Selkirk, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Staff - Andre, Jessica, Pete, and shuttle driver, Nigel, all extremely pleasant and helpful. Room appeared clean, although we always use alcohol wipes on door knobs, light switches, sink taps, etc., just to be sure. Would have given four stars but for the following: #1 Key card to our room did not work. We had to get staff to use... More

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Oshawa, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked at the Comfort Suites based on the fact that we have stayed at other Comfort Suites in the past and always enjoyed our stay. Check in went smoothly, until they told us that we would not be able to have a key for our room, since their key/ card machine was not working, which I found odd, that... More

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Ajax, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very clean and comfortable. Very nice and friendly staff , good breakfast. We had a king bed and a pull out. The only problem was the pull out was not comfortable, I think most pull outs are terrible, the king bed was comfortable and we got four pillows two firm and two soft. Which was good. We would go back.

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Kuala Lumpur, Malaysia
Top Contributor
91 reviews 91 reviews
49 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here in July when jetblue return flight to New york was canceled. The rooms was large and has a separate living area with sofa and table and TV before the beds. What impresses us is the level of service by the staff. They were ferrying all the people affected by the flight cancellation from airport to hotel and the... More

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gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back fro our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service.... More

1 review
5 of 5 stars Reviewed 3 weeks ago

We traveled from Ohio to Buffalo twice this month and on both occasions our stay at Comfort Suites was more than we expected. The staff is courteous and the manager provides excellent service to the guests. The front desk clerk, Cliche goes above and beyond to cater to the needs of all the guests!

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gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service.... More

Sunbury, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

this place was great for my visit. they helped me out with a room since my work truck broke down. Lisa and Cliche~ was very helpful. Very nice hotel and very clean and would definitely reccomend this to anyone. the breakfast was good. the shuttle service was great, picked me up from the truck garage and took me back there... More

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our hotel the Comfort Suites Buffalo Airport. It is always nice to hear positive feedback from our loyal customer. We are grateful to know you had a great time at the hotel all made possible by the little touches provided by our staff. I will be sure and let Cliché and Lisa... More

Ontario, Oregon
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here night before flying out. Friendly staff. Quick check-in. Nice room. Quite even though on 1st floor facing parking lot. There is a free shuttle even at 6 am. The shuttle driver was sick so hotel paid for taxi to airport. Good place to stay for airport stay.

Was this review helpful? Yes
gm_ny102, Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feedbacks from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service. We thank... More

Lewisburg, Pennsylvania
1 review
4 of 5 stars Reviewed September 8, 2014

The staff was very helpful throughout our weekend in Buffalo. At breakfast, Lisa was very accommodating and made sure everything was perfect! I would recommend the Comfort Suites to anyone looking for a hotel on Dick Rd.

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience at our hotel the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you will return again for its location and excellent customer service. I will be sure and let Lisa know that you enjoyed... More

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Additional Information about Comfort Suites Buffalo

Address: 901 Dick Road, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Buffalo 2.5*
Number of rooms: 100
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Also Known As:
Comfort Suites Buffalo Hotel Cheektowaga
Buffalo Comfort Suites

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