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Comfort Suites Buffalo

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901 Dick Road, Cheektowaga, NY 14225
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Comfort Suites Buffalo
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411 Reviews from our TripAdvisor Community

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Traveler rating
    204
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (411)
  • Mar-May only
    (95)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (113)
All months
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed there yesterday. The day staff was great. They helped in finding a place to park our airstream. They also suggested some good eating places near to the hotel. As for the hote.l The location is right next to the buffalo airport. The hotel is 2 stories with no elevator. So plan to carry your suit cases up stairs... More 

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1 review
5 of 5 stars Reviewed 1 week ago

My friends and I booked this hotel because we were going to go to Niagara Falls and stay a couple days in buffalo. This hotel is only 30 mins from the falls and is 2 mins from everything in Buffalo! There was so many restaurants we couldn't chose. The hotel staff was extremely friendly the moment we walked in to... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed June 25, 2015

I got there a little early due to an early meeting. The staff - especially Mario Johnston/Johnson (bald black man that works at the front desk) was sooooooo nice, kind, and accomodating. He went over and beyond what customer service is!!!!

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Taunton, Massachusetts
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed June 17, 2015

This would have been 1 star, except for the poor employees of this place. They did their best to accomodate us. I've waited this long to write the review because I was hoping Comfort Suites would redeem themselves. In June of 2014, I booked and prepaid for 6 rooms for a Saturday and Sunday night in Oct, 2014. I booked... More 

Was this review helpful? Yes 8
Westerville, Ohio
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 15, 2015

Very near airport. Quiet though. Restaurants are not very close. Room had plenty of towels, good size bathroom. Beds were comfortable. There was renovation going on in the hotel. AC/heat unit function properly.

Was this review helpful? Yes 1
Fergus, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 8, 2015

Aside from the overwhelming amount of kids in the pool for hours on end, we once again enjoyed our stay. It would be nice to have an adults only time frame for the pool and hottub. Paul at the front desk is very accommodating and helpful and on check out I booked our annual shopping weekend with the girls for... More 

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Barrie, Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 30, 2015

Wanted to enjoy a good rest on the long stretch home at the end of vacation. Was looking forward to a relaxing soak in the hot tub and pool.... No towels and pool and and hot tub were couldy and dirty. Not impressed. When we asked for towels, they said it would be 15 minutes. 30 minutes later, still no... More 

Was this review helpful? Yes 2
Cheektowaga, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2015

Due to work I stay here often. My room is always made with crisp sheets, a refrigerator that does not freeze my food, an iron that does not burn my shirts and the AC/heat units function properly. The Staff are extremely helpful and show genuine interest in making my stays pleasant. Breakfast offers my favorites, fresh fruit, juice, waffles, yogurt... More 

Was this review helpful? Yes 1
Ridgeway, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Hotel staff very friendly,left my car there for the week. Had a great breakfast in the morning before we caught our plane. Any thing you wanted to have was there.they took us to the airport at 5:30 AM and picked us up when we came in at 1:00 AM in the morning. Will stay there again

Was this review helpful? Yes 1
Rockwood, Canada
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 24, 2015

This was our 4th visit to this hotel in the past 4 years. We weren't flying out like we had before, so can't review the shuttle (although it was good in the past). The room rate was very competative, we got a 2 double suit with sofabed, since my teenagers won't share a bed anymore. The pullout was very uncomfortable,... More 

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