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Comfort Suites Buffalo

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901 Dick Road, Cheektowaga, NY 14225
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408 Reviews from our TripAdvisor Community

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Traveler rating
    203
    128
    49
    19
    9
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176
64
27
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (408)
  • Mar-May only
    (95)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (113)
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Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

I got there a little early due to an early meeting. The staff - especially Mario Johnston/Johnson (bald black man that works at the front desk) was sooooooo nice, kind, and accomodating. He went over and beyond what customer service is!!!!

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Taunton, Massachusetts
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This would have been 1 star, except for the poor employees of this place. They did their best to accomodate us. I've waited this long to write the review because I was hoping Comfort Suites would redeem themselves. In June of 2014, I booked and prepaid for 6 rooms for a Saturday and Sunday night in Oct, 2014. I booked... More 

Was this review helpful? Yes 6
Westerville, Ohio
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very near airport. Quiet though. Restaurants are not very close. Room had plenty of towels, good size bathroom. Beds were comfortable. There was renovation going on in the hotel. AC/heat unit function properly.

Was this review helpful? Yes 1
Fergus, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Aside from the overwhelming amount of kids in the pool for hours on end, we once again enjoyed our stay. It would be nice to have an adults only time frame for the pool and hottub. Paul at the front desk is very accommodating and helpful and on check out I booked our annual shopping weekend with the girls for... More 

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Barrie, Ontario
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Wanted to enjoy a good rest on the long stretch home at the end of vacation. Was looking forward to a relaxing soak in the hot tub and pool.... No towels and pool and and hot tub were couldy and dirty. Not impressed. When we asked for towels, they said it would be 15 minutes. 30 minutes later, still no... More 

Was this review helpful? Yes 2
Cheektowaga, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Due to work I stay here often. My room is always made with crisp sheets, a refrigerator that does not freeze my food, an iron that does not burn my shirts and the AC/heat units function properly. The Staff are extremely helpful and show genuine interest in making my stays pleasant. Breakfast offers my favorites, fresh fruit, juice, waffles, yogurt... More 

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Ridgeway, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Hotel staff very friendly,left my car there for the week. Had a great breakfast in the morning before we caught our plane. Any thing you wanted to have was there.they took us to the airport at 5:30 AM and picked us up when we came in at 1:00 AM in the morning. Will stay there again

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Rockwood, Canada
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed May 24, 2015

This was our 4th visit to this hotel in the past 4 years. We weren't flying out like we had before, so can't review the shuttle (although it was good in the past). The room rate was very competative, we got a 2 double suit with sofabed, since my teenagers won't share a bed anymore. The pullout was very uncomfortable,... More 

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Washington DC, District of Columbia
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 20, 2015

For this stay I used a best rate guarantee claim so to them, I was a non-revenue customer. They had every excuse to treat me like crap, but they didn't and I commend them for that. The room was the suite I reserved. While the suite was small compared to other suites I've stayed in, it technically counted as a... More 

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Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 15, 2015

We've stayed at this hotel 4 times and have had very good experiences each time. The staff has always been friendly and helpful. During our most recent stay in April 2015, both Brenton at Front Desk and Lindsay, the shuttle driver, were outstanding with their pleasant natures and professional demeanours. It's definitely not a high end hotel but the rates... More 

Was this review helpful? Yes 1
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