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Comfort Suites Buffalo

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901 Dick Road, Cheektowaga, NY 14225
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Comfort Suites Buffalo
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Comfort Suites Buffalo
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385 reviews from our community

Traveler rating
    193
    119
    47
    17
    9
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164
61
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72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (385)
  • Mar-May only
    (76)
  • Jun-Aug only
    (103)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (113)
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Senior Contributor
39 reviews 39 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Again we flew from Buffalo early in the morning and stayed here. The service was great, the shuttle was great, the room was clean and well prepared. No complaints at all. We flew out before the breakfast was available but the staff made some items ready for us so we didn't have to fly on an empty stomach. We will... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Breakfast was good; In breakfast area, good hospitality by staff Sharea Alsqqaf; Pickup and drop to airport handled very well; Room condition was good; Hot water for bath was really hot; Keep it up the services

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer... More 

Senior Contributor
43 reviews 43 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While this Choice hoel is similar to all of the Choice chain, what makes it an outstanding motel is the staff. From the moment we called from the train station for a shuttle until we needed to return to the train station the staff was there to help. They shuttled us to the mall and back two days and from... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent trip to Buffalo. It is always nice to hear positive and appreciative feed back from our loyal customer. We are grateful to know you had a wonderful relaxing fantastic stay all made possible by these little touches by our staff. We thank you... More 

Niagara Falls, New York
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was average. Comfy beds and spacious room. It was super loud though, you could hear everything going on in the halls. The staff was really nice, especially Angelo & Lindsey. Very helpful. Breakfast was good too, and the lady there was attentive!

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer... More 

Hamilton, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

check in and check out was easy and the front desk staff were very helpful answering questions about the area and helping us with directions to get to the train station to go downtown. We went down to the lobby area the next day to have the free breakfast and the one thing which really stood out was how the... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guests and are grateful to know you liked very much the hotel and most defiantly you will return again for its location and excellent customer service.... More 

McLean, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here the last 2 nights. I am writing this now so I don't forget to give credit where it is due. From the moment I was sent to this hotel from the airport after a cancelled flight, they made my bad situation better. The room was spacious and clean and the hotel property itself was nice. But it's... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent stay at our hotel the Comfort Suites Buffalo Airport. it is always nice to hear positive and appreciative feed back from our loyal customer. We are grateful to know you had a wonderful and relaxing time at the hotel all made possible by... More 

Orlando, Florida
Top Contributor
60 reviews 60 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

very close to the airport we stayed here our last night in buffalo since our flight was so early. they offer a shuttle to and from the airport. it's a bit further from downtown buffalo but you could manage. Front desk/ service wasn't amazing. in fact our coworker slept in and we couldn't get a hold of him. front desk... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer... More 

Sanford, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Lisa Emick was soooo super nice during breakfast, she kept the area clean and full of stock. Thanks for making it a great experience. The bed was super comfy and it was nice to have extra pillows, I recently had back surgery so that helped. I was thankful that the lady that checked us in March 3 at 1:30 am... More 

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for expressing your great appreciation regarding our excellent service provided to you during your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our loyal customer. We are grateful to know you had a great time while staying with us. We thank you for staying with us and are... More 

Rindge, New Hampshire
1 review
5 of 5 stars Reviewed 3 weeks ago

Very accomidating hotel. Angelo and Lindsey were the best, Both went out of their way to make our stay one of the best I have had at any Hotel. The next time we are in the area we will definately stay here!

Was this review helpful? Yes
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience and staying with us at the Comfort Suites Buffalo Airport. It is always nice to hear positive feedback from our guests and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer service.... More 

Niagara Falls
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have always stayed at this hotel and this trip proved yet again to be all I expected it to be. The room was clean, quiet, very comfortable bed and the front desk staff warm and welcoming. The shuttle driver is the best. On time both on the way to the airport and when I called for pickup. They said... More 

Was this review helpful? Yes 1
gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed back from our guest and are grateful to know you liked the hotel and most defiantly that you will return again for its great location and excellent customer service.... More 

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