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Comfort Suites Buffalo

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901 Dick Road, Cheektowaga, NY 14225
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Comfort Suites Buffalo
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Comfort Suites Buffalo
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393 reviews from our community

Traveler rating
    197
    122
    47
    18
    9
See reviews for
171
61
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York
1 review
4 of 5 stars Reviewed 1 week ago NEW

We needed a place to stay for a few weeks. we are a family of five. and comfort suites was affordable, clean and friendly. The customer service is exceptional, Angelo Nati, Lindsey and the general manager were great, along with many others in the staff. they made our stay a pleasure.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I am in the transportation industry and I stay at tons of hotels. Comfort suites is a great place to stay. The beds are more comfortable than most hotels, rooms are always clean. Friendly staff members like Lisa and Paul went out of their way to make sure my stay was excellent. Highly recommend this place.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

our flight has been cancelled so we were arranged to this hotel, we arrived at the hotel in the midnight,this hotel is lovely, tidy,and covenient,all staff are verrrrrrrrrrrrrrrrrrrrrrrrry nice patient and warm-hearted! many thankkkkkkkkkks go to all the staffs,especially thanks to lisa emick who prepared a lovely breakfast for us! thanks again for helping us!

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Vancouver, Canada
1 review
2 of 5 stars Reviewed 1 week ago

I'm not sure what hotel these other reviewers are staying at but it certainly isn't this one. After United messed up our flights they dumped us here. Upon entering the hotel the gentleman at the front desk was fighting with a cabbie then they gave us a room that hadn't been cleaned. When I went back to complain they were... More 

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Macedonia, Ohio
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a hockey tournament. Area surrounding seemed nice/safe when verturing out for meals etc. Check in was easy and rooms are newer. Staff did comment they were under renovations. FYI NO ELEVATORS. There are only 2 floors but if you can't do steps, request room on main floor. PRO: Breakfast was good and extended due to large group... More 

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Buffalo, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Andre Nun at the front desk totally took care of us form the room, to dinner and beyond. Very professional and friendly I highly recommend staying here in Buffalo. I feel he went above an beyond our expectations for staying at this hotel. He made our vacation. We can't thank him enough. The other staff members were awesome as well.

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1 review
5 of 5 stars Reviewed 2 weeks ago

From check in to check out our stay was absolutely amazing. Paul and Komil, the morning front desk staff were extremely professional, friendly, helpful and went above and beyond in making us feel comfortable. They made our stay very pleasant. The breakfast and the pool were really good. Our only complaint was the night staff, who smoked in the front... More 

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Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was most accommodating from front desk to maintenance man. Shuttle available for pickup/dropoff at airport or anywhere near the hotel. We got dropped off at Duff's wings which has a great happy hour. Pool and hot tub were nice. Dad's handicapped shower was a walk in. Rooms comfortable. WiFi worked great. Free continental breakfast included.

Was this review helpful? Yes 3
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Again we flew from Buffalo early in the morning and stayed here. The service was great, the shuttle was great, the room was clean and well prepared. No complaints at all. We flew out before the breakfast was available but the staff made some items ready for us so we didn't have to fly on an empty stomach. We will... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

Breakfast was good; In breakfast area, good hospitality by staff Sharea Alsqqaf; Pickup and drop to airport handled very well; Room condition was good; Hot water for bath was really hot; Keep it up the services

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gm_ny102, General Manager at Comfort Suites Buffalo, responded to this review

Thank you for taking the time to share with us your great experience regarding your recent stay at the Comfort Suites Buffalo Airport. It is always nice to hear positive feed backs from our guest and are grateful to know you liked very much the hotel and most defiantly you will return again for its great location and excellent customer... More 

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