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All 20 Cheektowaga hotels

Hilton Garden Inn Buffalo Airport

3.0 of 5 Hotel   |   4201 Genesee St, Cheektowaga, NY 14225
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Hilton Garden Inn Buffalo Airport
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Ranked #3 of 20 Hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed December 17, 2014
John M Sandwich, United States
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451 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Buffalo Airport
See the most recent reviews
Sandwich, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 17, 2014

Great stay at a wonderful hotel. Staff was exceptional, breakfast buffet was outstanding and accommodations were very comfortable. Would highly recommend to anyone. Across the street from the airport and close to shopping and downtown.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you John M for the wonderful review. We are delighted that you had such a great stay and that you found our staff exceptional. We pride ourselves on providing the highest quality service to our guest. You're right, our location is ideal for anyone who needs to go downtown Buffalo or shop at the nearby mall. We appreciate your... More 

Columbus, OH, United States
1 review
5 of 5 stars Reviewed December 11, 2014

Hilton Gardens are proven to have consistent cleanliness, great facilities, good internet access, nice wine selections and great service. This Buffalo Facility absolutely met my expectations and continued this tradition. Great location.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you for the wonderful review Sharese H. I am so glad to hear that you had a nice stay and that you love the HGI Brand. Our staff continues to work hard every day to provide the type of service our guest come to expect from the HGI Brand. I appreciate your feedback and your loyalty to the Brand.... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

great hotel, that is claen, quiet, amd close to airport and shopping. friendly staff and complimentary snacks/water upon arrival the food at the onsite restaurant was sooooo good - try the flatbreads and salmon!

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you JSKQ for taking the time to tell us of your experience. We enjoy when our northern neighbors come down to pay us a visit. We are delighted that you enjoyed your stay especially the food in our restaurant. I will be sure to share your comments with the entire team. Thank you for your recommendation. We hope you... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2014

This is the third year my mom, my sisters and I have stayed here on our yearly Black Friday shopping weekend. Close to the airport but you don't hear the planes all night long. Close to Walden galleria and all the stores we need along Transit Road. The only shopping destination that is a bit of a drive is the... More 

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Dear Melissa G Thank you for taking the time to tell us of your experience. We are honored to be your hotel of choice when you and your family come down for Black Friday shopping. It's nice to hear that our staff was friendly and helpful during your stay. I will be sure to share your comments with the entire... More 

New York City, New York
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 2, 2014

My family lives in Cheektowaga so decided to stay at a conveniently located hotel there. We arrived extremely late Wednesday night at the airport across the street (well, really Thursday), and the shuttle was there within 5 mins of when we called. The staff was efficient and friendly. The room was vey comfy, especially the bed. We did not use... More 

Was this review helpful? Yes 1
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you costumegirljo for taking the time to tell us of your experience. As a Senior Contributor to TripAdvisor your feedback is very important to us. We are delighted that you had a pleasant experience while staying with us and that you found the room to be clean and comfy. It's nice to hear that you enjoyed the breakfast as... More 

1 review
1 of 5 stars Reviewed November 22, 2014

I was stranded for 4 days during a blizzard and checked into this hotel for one hour and was charged a full night stay. I was a walk in and had not reserved the room. The hotel still had rooms available and I did not impede this location from renting out rooms. The location was across from the airport and... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you lauraj520 for taking the time to tell us of your experience. First of all we're glad you got home safe. I apologizes for the lack of service you experienced during this difficult situation. We are going to use your feedback as a learning tool for the entire staff. We will ensure this will not be repeated in the... More 

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 20, 2014

It serves its purpose. A nice place to rest, right in front of the airport. Comfy rooms and beds, nice staff and a fair prices hotel. Very wide reception with a nice and trained staff. Surely recommend it for business travelers.

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Osorio74 for taking the time to tell us of your experience. As a Senior Contributor to TripAdvisor your feedback is very important to us. We are glad you found our hotel to your liking. We appreciate your recommendation and I will share your comments with my entire team. Thank you again for your feedback. We look forward to... More 

Boise Id, United States
1 review
5 of 5 stars Reviewed November 20, 2014

Great service, great staff, clean & good food, Quiet & convenient. From the time you walk through the door you're treated well. As it's right across from the airport it's surprising how quiet it is. The restaurant has a good menu, fair prices and the food is prepared well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Roger S for the great review of our hotel. We are delighted that you had an enjoyable stay and found our staff to be accommodating . We're also glad you had a chance to try our restaurant. We think we have one of the best restaurants in the area. I will be sure to share your comments with... More 

Melbourne
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed November 17, 2014

Hotel was clean and ability to do online check-in 24 hours beforehand (not sure if its just for Hilton Honors member or its a new thing) was fantastic. Get to choose what floor and room in advance. We had 2 rooms so was able to get connecting rooms online rather than calling or waiting until we arrived. Hotel is easy... More 

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you DrivenK for taking the time to tell us of your experience. I see you experienced the e-check in service. This is a great way to pick the room and floor you desire. Check in is easy and hassle free. I do apologizes for the bathdoor closure however we are regulated by town fire department to have them on... More 

Izegem, Belgium
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 15, 2014

Just a walk away from the airport. Nice rooms,very friendly people. Stayed there multiple times and it has allways been perfect. I like the lobby area. Fitness available. Never used the pool. Breakfast is very good. Plenty of choice and friendly waitresses (and they dont change everytime I visit)

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you for the wonderful review Jan H. As a Senior Reviewer for TripAdvisor with 8 hotel reviews we value your feedback. We also appreciate your loyalty to our hotel and glad your stays with us have been perfect. Hopefully the next time you stay you will have an opportunity to use our pool. I will be sure to share... More 

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Additional Information about Hilton Garden Inn Buffalo Airport

Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Buffalo Airport 3*
Number of rooms: 20
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Also Known As:
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hilton Garden Inn
Hilton Buffalo
Hotel Style:
#1 Family Hotel in Cheektowaga
#2 Business Hotel in Cheektowaga
#5 Romantic Hotel in Cheektowaga

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