Dear Patricia M. Thank you for taking the time to share your experience with us. I'm glad you enjoyed your stay and would recommend us to others. I will be sure to pass along your comments to our entire team. I'm delighted you had a pleasant experience and I hope you will stay with us again in the near future.... More

I appreciate the time you took Teresa V. to review our hotel. I'm delighted that you found our hotel to be clean as well as convenient to the Walden Galleria Mall. Many of our guest choose to stay with us because we are so close to the malls, airport, and restaurants. I'm sorry you were uncomfortable in your meeting, I'll... More

Thank you Bryan R for the nice review of our hotel. I'm glad you find our location convenient to your travel needs. I'll pass along your comments about our restaurant staff and I'm sure the chef will appreciate the fact you liked his wings. I appreciate your feedback and hope you will visit us again in the near future. More

Thank you for your review of your recent stay, I respect your candor and apologizes you did not feel our value matched our services. We strive to provide a personalized experience for each of our guest while actively offering enhanced services for comfort and convenience. I appreciate your review as it provides feedback that I need to re-evaluate guest needs... More

Thank you Luckett C for reviewing our hotel. I'm glad you enjoyed our pool and found our staff to be friendly. I'm sorry you weren't satisfied with paying for breakfast. We feel our breakfast is much more then you get at other hotels: cooked to order eggs, bacon , sausage, waffles, as well as a variety of cereals, pastries, and... More

Thank you for taking the time to inform us of your experience. I apologizes for the inconvenience you encountered during your stay. We worked hard to inform our guest of our renovations and made every effort to minimize its impact on our guest. Please know that your satisfaction is the utmost importance to us, and we will be reaching out... More

Thank you Gary P for the nice review of our hotel. I'm glad you like our new look. We are extremely proud of our renovations and our guest seem to enjoy our new look as well. Our location is very convenient for those who like to shop or need to use the airport. I hope when your travels bring you... More

Lazytraveller13....Thank you for taking the time to tell us of your experience. I'm glad you found our location to be very convienent for your needs. Our staff works hard to ensure our hotel is clean and looks it's best at all times. Sorry that the housekeepers let the doors slam in the early morning, I will review this with the... More

Thank you Jett137 for the great review of our hotel. As a top contributor on TripAdvisor your feedback is important to us as you obviously are a seasoned traveler. Thanks for recognizing some of the features our hotel offers as well as our great staff. I'm glad to see you continue to use our wonderful fitness center. I see you... More