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All 17 Cheektowaga hotels

Hilton Garden Inn Buffalo Airport

3.0 of 5
4201 Genesee St, Cheektowaga, NY 14225
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Ranked #2 of 17 hotels in Cheektowaga
Most recent review
5 of 5 stars Reviewed June 15, 2013
04left Princeton, New Jersey
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238 reviews from our community

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Traveler rating
    137
    67
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Princeton, New Jersey
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 15, 2013 NEW

This is my usual hotel when staying in Buffalo for business and they just updated the lobby and dining/bar area with a very nice modern look. It has lots of room to lounge in and find some private corners with discrete power outlets for charging gadgets. Every member of the staff is friendly and helpful and you always feel welcomed.... More

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Rome, NY, United States
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

Garden Inns are nice middle of the road hotels made for the business traveler. They normally have a small bar / lounge (most only have 4 – 6 bar stools but this one has eight). Breakfast here (as with all Garden Inns) was very nice. Room was nice and beds were super comfortable. It is located directly across the street... More

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Myrtle Beach, United States
1 review
5 of 5 stars Reviewed June 12, 2013

Karen the AGM was very helpful and informative of the different activities around the area even suggested the shuttle to take us to dinner and different restaurants to go to. She was very friendly and accommodating. Would definately stay there again.

Review collected in partnership with Hilton Garden Inn

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Virginia Beach, United States
1 review
4 of 5 stars Reviewed June 6, 2013

We stayed here as a focal point for a wedding that we went to. After a 12 hour drive, the place was a nice sight to see when we arrived. One thing we really liked, was the fact that we used the Privacy Door Hanger, and received a bag with fresh towels/shampoo/conditioner/soap which was a very nice touch. Many other... More

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
June 7, 2013

I appreciate you taking the time to tell us of your experience, Jonathan W. I'm glad you found our staff to be very accommodating during your stay. We always strive to improve our customer service and it's nice to see you noticed the little differences. I'm glad you had a great time at the wedding and we were able to... More

Markham, Canada
Top Contributor
50 reviews 50 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
194 helpful votes 194 helpful votes
3 of 5 stars Reviewed June 5, 2013

Perhaps I have been harsh in my rating - the hotel was fine. Our room was a 'junior suite' - King bed with a separate sitting room, fridge, 2 TV's. It was as expected. There was the smell of glue, or paint in the room when we checked in - and a maintenance screwdriver left behind - not the best... More

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See 2 more reviews by harvman for Cheektowaga
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
June 7, 2013

Thank you harvman for taking the time to tell us of your hotel experience. I apologizes that you found a tool in your room upon check in. Our maintenance team makes every effort to check each room to ensure everything is in working order. I have reviewed your comments with the team to ensure they are more detailed when exiting... More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 2, 2013

My wife and I spent 3 nights at this hotel across the road from the Buffalo airport at the end of May, 2013. We chose it because of the favorable seniors rate and the location near places we wished to shop such as the Walden Galleria and the stores on Transit Road. There are many good chain and local restaurants... More

Was this review helpful? Yes 1
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
June 3, 2013

Thank you Alan J for taking the time to tell us of your hotel experience. I'm glad you found our location to be very convenient for you. We are a very short drive to major malls as well as some great restaurants. It's important to go to a hotel which is clean and has a freindly staff. I'm delighted you... More

Coral Springs, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2013

This hotel is very clean and quiet. It is located directly opposite the Buffalo/Niagara Airport and near several dining options, so it is very convenient for travel. The hotel staff are friendly and helpful, greeting guests coming and going at all times. The only major complaint we had was that the mattress was very stiff and a bit uncomfortable for... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
June 3, 2013

Thank you Matthew M for the great review of our hotel. I will be sure to share your commnets with the entire team. I do apologizes that the mattress was uncomfortable. Our King size bed come with an adjustable air mattress. These can be adjusted to ensure you have a great night rest. I apologize that you were not informed... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 30, 2013

Really liked this hotel. The staff were amazing very helpful and polite. The location was close to where ever you wanted to go. Stayed in a King junior suite, very nice and very clean. Restaurant and bar were a nice extra and a great pool. Would definatly reccomend and stay again

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
June 3, 2013

Thank you Jean L for the nice review of our hotel. I'm glad you found the staff so polite and accommodating. I'll make sure that I share your comments with them. Many guest love our location as we are close to restaurants, shopping and of course the airport. It's nice to see that you enjoyed your stay and would recommend... More

Atlanta
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

I've stayed here before and have never had any problems, this time we went back and they had redone the entire lobby! The renovations that were done are just breathtaking. It looks like a completely brand new hotel. We were so impressed by the changes and the kids loved the new fireplaces and the "swivel" chairs- the colors are just... More

Was this review helpful? Yes 1
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 29, 2013

Dear Sara P, Welcome back.....Glad you like the changes.You're right it's like a brand new hotel. I'm glad your family liked the swivel chairs we have in our lobby. I also see you took advantage of our outside patio with the firepit. It's nice to relax out there and enjoy the evening. Glad you enjoyed your room service as well.... More

Richmond Hill, Canada
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 26, 2013

Hotel was nice. It was a new hotel with all the amenities. The rooms were nice, although not the largest it was fine. The breakfast was good. Much better than the larger hotels that make everything is bulk. This was made to order/buffet which was nice. The food was not too oily. The service was good. Pool and gym were... More

Was this review helpful? Yes 1
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 29, 2013

Dear dlee_15, As a contributor to TripAdvisor we truly value your opinion. Thanks for the nice feedback about your most recent stay with us. Our breakfast is much more then you recieve from other hotels and I'm glad you enjoyed it. I see you took advantage of our pool and fitness center. We have state of the art PreCor fitness... More

 
 
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Additional Information about Hilton Garden Inn Buffalo Airport

Also Known As:
Hilton Garden Inn Buffalo Airport Hotel
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Hilton Garden Inn Buffalo
Buffalo Hilton Garden Inn
Hilton Buffalo
Buffalo Hilton
Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotels in Cheektowaga
#2 Business Hotels in Cheektowaga
#3 Family Hotels in Cheektowaga
Price Range: $$
Hotel Class:3 star (3*)
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