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All 18 Cheektowaga hotels

Hilton Garden Inn Buffalo Airport

3.0 of 5 Hotel   |   4201 Genesee St, Cheektowaga, NY 14225
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Ranked #4 of 18 hotels in Cheektowaga
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 6 days ago
LaureenNYC New York City, New York
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344 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This might be a pet peeve of mine but in this day and age, is it too much to ask for a hotel to have clean duvets instead of polyester bed spreads? I ended up removing the dirty looking cover and wrapped myself up with a winter coat because I was so schkeeved. I will be back up there in... More

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KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Dear LaureenNYC, thank you for taking the time to tell us of your experience. I apologize that you felt the duvet was not clean. I can assure you that we follow the same standards as all Hilton Brand hotels in guaranteeing the cleanliness of duvet covers. With that being said I have reviewed your concerns with our housekeeping team and... More

Cincinnati, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

We were in town for the NCAA tournament and were VERY fortunate to have stayed at this hotel. Staff was excellent, attentive, & helpful every day, no matter the hour. The rooms were clean & very comfortable. We used the pool briefly & it was also exceptionally clean. Catering department and attendant did a great job taking care of our... More

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KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you MMulcahey for the nice feedback regarding your stay. We are delighted that you were here for the NCAA tournament and had a " Great " stay. It's nice to hear that the staff was attentive and helpful to you during your time with us. I will be sure to share your comments with the entire team. We appreciate... More

Topeka, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is a friendly, clean and welcoming place. The staff greets you each morning. The breakfast bar may not be complimentary but the service is MOST EXCELLENT!! It is easy to access freeways and local destinations. The pool/hot tub and fitness center is excellent! I am always impressed each time I return.

Review collected in partnership with Hilton Garden Inn

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Emily P for taking the time to tell us of your experience. We are all delighted that you had a great stay with us. Your right , Although our breakfast is not complimentary we feel it is well worth the price. I am glad you are impressed with our hotel. I will be sure to share your comments... More

Hamilton, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wish I had known about this site sooner! I was raving about this hotel to a family member and they recommended I post here. Let me tell you this stay was perfect. We were coming home from a trip to Disney with our four year old daughter and decided to stay the night in Buffalo before driving home. When... More

Was this review helpful? Yes 2
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Dear DisFamily, Thank you for sharing your experience with everyone. We are thrilled that you had a wonderful time at our hotel. Also Thank you for acknowledging both Kate and Jesse, they both do a terrific job for us and we are blessed to have them on our staff. I will be sure to share your comments with them. It's... More

Boston, Massachusetts
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

newly renovated Hotel with spacious rooms. great bar and a decent restaurant. The staff was very helpful and accommodating. The pool are was up to date and very clean and inside. if you are up early coffee is served for free in the lobby

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you richardBoston for taking the time to tell us of your experience. I'm delighted that you had an amazing stay with us. Our hotel is very convenient for those guest who need to catch an early morning flight. I glad you found our staff to be helpful and accommodating, I will be sure to share your comments with the... More

levittown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

the service at the counter, the bar the food servers and the sales person was fabulous. We booked a large event for a couple of nights and was worth every dime we spent. Everyone went out of their way to accommodate our party and the rooms were great food was great would highly recommend this hotel for leisure or business

Review collected in partnership with Hilton Garden Inn

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Terry D for the great comments about your stay. I'm glad that your event went so well and that you had a wonderful time. Any time someone books an event with us we really work hard to make it a success. (Glad you felt we did that) I will be sure to share your comments with the entire... More

Camillus,NY, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great 3 day stay with everything as expected. Found great service and attention to the customer's needs. Pool, hot tub, and exercise room with up-to-date equipment. Pool & Hot Tub even fitted with accessible lift. Well stocked breakfast buffet at an added cost but well worth it.

Review collected in partnership with Hilton Garden Inn

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Michael N for taking the time to tell us of your experience. I'm glad you were able to take advantage of our pool and fitness center. We think we have one of the best facilities in the area to workout. I also see you took advantage of our breakfast. Although there is an added cost we agree that... More

Niagara falls
Top Contributor
156 reviews 156 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed March 17, 2014

I generally do not stay near the Buffalo Airport, however, with an pending storm coming in the next morning, I had my flight changed to 6am and did not want to risk driving from Ontario with the weather and early drive time. The Hilton Garden Inn is located directly across from the parking lot for the Buffalo-Niagara Airport, however, with... More

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you NFTravller1 for taking the time to tell us of your experience. As a Top Contributor to TripAdvisor you have experienced many hotels and we're delighted you have rated our favorably. Our location is ideal for those who are catching flights, or wish to shop. We are literally minutes from any where in Western New York. Thanks again for... More

Mississauga, Canada
2 reviews
5 of 5 stars Reviewed March 14, 2014

Good place to visit on business or flying out of Buffalo for warmer climates. Right across the street from the airport and oddly rarely do you hear any aircraft noise. Good value for eats on site and lots of places locally. Shuttle will take you to most anywhere in close proximity. Enjoy

Review collected in partnership with Hilton Garden Inn

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Anthony Z for sharing your experience with us. I'm glad you found our location to be accommodating to your needs. You're right we are right across from the airport yet you will not hear any noise from airport traffic. I'm also delighted that you found our restaurant to be of good value as well. Hope you will stay... More

niagara falls, Canada
1 review
5 of 5 stars Reviewed February 28, 2014

This is my second visit to this hotel I love the pool, proximity to shopping and the rooms. This hotel should be marketed as an end destination not just an airport hotel. Thanks for a great weekend I do work in the tourism industry and can appreciate the value in staying at Hilton garden hotels but this hotel still exceeds... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Alexander P for taking the time to tell us of your experience. I never thought of marketing our hotel as a destination property, you might be on to something , but seriously, I want to Thank you for your kind words and I appreciate your loyalty to our hotel. Know that when the weather gets bad and you... More

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Additional Information about Hilton Garden Inn Buffalo Airport

Also Known As:
Hilton Garden Inn Buffalo Airport Hotel
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Hilton Garden Inn Buffalo
Buffalo Hilton Garden Inn
Hilton Buffalo
Buffalo Hilton
Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Cheektowaga
#3 Family Hotel in Cheektowaga
#3 Romantic Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Buffalo Airport 3*
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