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All 19 Cheektowaga hotels

Hilton Garden Inn Buffalo Airport

3.0 of 5 Hotel   |   4201 Genesee St, Cheektowaga, NY 14225
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Ranked #2 of 19 Hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
cbesk Long Island, NY
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419 reviews from our community

Traveler rating
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    37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Long Island, NY
1 review
5 of 5 stars Reviewed 6 days ago NEW

Staff was quite amazing. We left behind cash in a birthday card and we called on our way home to Long Island. They found it and said they would mail. Today they called me to say they sent it!! Will absolutely return.

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Good Morning cbesk, Thank you for those kind words. I am delighted to hear that you had a wonderful stay with us. We were only too happy to assist in recovering your son's birthday gifts. I appreciate your comments on TripAdvisor as well as the personal note you send. I have shared your comments with my entire team. Thank you... More

Uxbridge
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have stayed in a couple Buffalo airport area airports and they have not been great. This was a pleasant surprise! Great room, that was very clean, the lobby was modern decor and full of lovely little treats! I would absolutely stay here again. I must say the last 3 hotels I've stayed in have all been under the Hilton... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Bkstr for the great comments. It's always nice to hear that our guest are pleasantly surprised when they stay with us. I'm glad to hear that you enjoyed your room as well as the treats we provide in our lobby. I will be sure to share your comments with the entire team. I hope the next time you're... More

Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here before an early morning flight. We were first on the van over to the airport. Our room was very nice and food in the restaurant is very good. We came back late and within minutes of a call to the hotel, they came and picked us up and dropped us right at our car. Staff was great as... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you beachykeen73 for taking the time to tell us of your experience. As a Senior Contributor to TripAdvisor you have reviewed many hotels. It's nice to hear that you felt our was very convenient for you. I'm glad you had a chance to experience our restaurant and enjoyed your meal. I will be sure to share your comments with... More

Sarasota, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoy staying here every time I fly in and out of Buffalo for business. Excellent service and a great restaurant and bar. The rooms are immaculate. They also have 24 hr shuttle service which is hard to find. I feel very safe, comfortable and relaxed when I stay here. It is also right by the traffic light which makes... More

Review collected in partnership with Hilton Garden Inn

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KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Dear Annie D, Thank you for taking the time to tell us of your experience. It's nice to hear that you experienced excellent service and that your room was immaculate. It's more important that you felt safe, comfortable and relaxed while at our hotel. I appreciate your feedback and will be sure to share it with the entire staff. Thank... More

Top Contributor
50 reviews 50 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here recently before an early flight out of BUF. The hotel was nice and our room was clean. My husband and I were a bit surprised when we were told there were "no spots left to park & fly" as we were checking in. Be sure to check on this prior to booking this hotel. If we would of... More

Was this review helpful? Yes 1
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you krisca2 for taking the time to rate our hotel. I'm delighted that you found the hotel to be nice and clean. We do offer Park N Fly packages to our guest, however due to the size of our parking lot we found it necessary to limit the number of packages. These packages need to be booked in advance... More

houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Checked in late, the staff were extremely helpful and expedited my check-in experience. The complimentary bottles of water were appreciated. Convenient to the airport but the rooms were quiet. Breakfast was satisfactory as a buffet but the staff were accommodating in preparing any type of meal. Very satisfied with the overall experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Dear Sandra B I appreciate the time you took to tell us of your experience. I am glad you found our hotel staff to be very accommodating. We pride ourselves in delivering top quality service to our guest. I'm also delighted that you found our hotel to be conveniently located near the airport. We are directly located across the street... More

Senior Contributor
24 reviews 24 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here on Saturday, October 5th. The front desk staff was very friendly. The room I had was large and very comfortable. However there was a strange noise throughout the night like a tapping in the wall. Since there was not a room next to the wall where the tapping was we couldn't figure out where the tapping was coming... More

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KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Starsmith604 for taking the time to provide valuable feedback concerning your stay. I'm delighted that you found our front desk staff to be very friendly. I do wish to apologizes that you felt the hotel was not very clean. We take a lot of pride in providing great service and a clean hotel to all our guest. I... More

Tampa, Florida
Top Contributor
136 reviews 136 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

For our last night in Buffalo we wanted to be near the airport to catch an early flight. This was the best price with the highest reviews. Check-In was very easy and quick even though we arrived a few hours early. The staff were very friendly, efficient and attentive. We were given a great room overlooking the airport. Even though... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you George N for taking the time to tell us of your experience. As a Top Contributor to TripAdvsior with many hotel reviews your feedback is very important to us. We are delighted that you found our hotel to be excellent and that you had an opportunity to use our pool and fitness center. I will be sure to... More

Novato, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed over due to flight cancellation and the staff were so friendly that our stress melted. The manager even drove me short distance to airport after we got settled into our room so I could arrange seating etc. before the confusion of a 5:30 am flight with other displaced travelers. Then we relaxed around the lovely pool then headed... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Joann B for taking the time to tell us about your experience. It was a true pleasure to meet you and your husband last week. I'm sorry it was due to your flight cancellation though. I will be sure to share your comments with my entire team. Thank you again for your time, and I will be rooting... More

Richardson, Texas
Top Contributor
98 reviews 98 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are regular guests at Hilton Garden Inns across the country as we travel together for business. This property seemed just a little cut above the rest. The staff here is very friendly, The room (upgraded to a suite -- thank you very much!) was spacious, clean, well-lit, and had good work areas as well as places to relax. The... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Richardson, Texas for reviewing our hotel. As a Top Contributor to TripAdvisor you have witnessed many hotels. It's nice to hear that we are a cut above the rest. I'm delighted that you had a wonderful stay and that you were able to experience our restaurant. We feel our menu has a wide variety for everyone. I will... More

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Additional Information about Hilton Garden Inn Buffalo Airport

Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Buffalo Airport 3*
Number of rooms: 20
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Also Known As:
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hilton Garden Inn
Hilton Buffalo

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