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Hilton Garden Inn Buffalo Airport Hotel, Cheektowaga

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Hilton Garden Inn Buffalo Airport

3.0 of 5
4201 Genesee St, Cheektowaga, NY 14225
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Hilton Garden Inn Buffalo Airport
47 traveler photos
Ranked #4 of 17 hotels in Cheektowaga
4.5 of 5 stars 226 Reviews
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226 reviews from our community

    Trip type
Traveler rating
    129
    64
    21
    8
    4
Date Rating
Dayton, OR
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“Restaurant Service”
4 of 5 stars Reviewed May 22, 2013 NEW

On a recent business trip we ate dinner in the hotel restaurant. The food was acceptable but not noteworthy but what ruined the evening was the service. We were seated at 8:30pm and did not receive our food until 9:35pm. Finishing dinner around 10:15 pm it then took another 20 minutes to receive the bill. Quality of service is as... More

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Buffalo, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Amazing restaurant.”
5 of 5 stars Reviewed May 21, 2013 NEW via mobile

Amazing restaurant. I stay at this hotel often and eat dinner here each night. Even when I am not staying at this hotel I eat dinner here. There is a trained chef that has created an amazing menu. The Crispy Salmon is worth the trip.

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 22, 2013

Thank you Brian B for the great recommendation of our restaurant. Our Executive Chef Jason does a terrific job and he does have some unique dishes to keep our menu always fresh and inviting. His Grille Salmon is the Best. Thank you again for the great review and we hope to see you in our restaurant again real soon. More

The Colony, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Stay”
5 of 5 stars Reviewed May 19, 2013 NEW

Staff: The staff was terrific! They were knowledgeable on surrounding city entertainment. The recommended us a restaurant "Mr. Dee's" that was great. I am really impressed. When we came through Buffalo on the way to Niagara Falls, we kept getting lost. I stopped in and talked to the staff at the registration desk and explained that we had reservations for... More

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Review collected in partnership with Hilton Garden Inn

HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 22, 2013

Dear Sherrille1234, Thank you for taking the time to share your experience with us. It's great to hear that you had a wonderful stay. I'm delighted that our staff was able to assist you with restaurant recommendations. I'm also glad you took advantage of our pool and fitness center as it is one of the best in the area. I... More

Singapore, Singapore
Top Contributor
67 reviews 67 reviews
63 hotel reviews
Reviews in 51 cities Reviews in 51 cities
42 helpful votes 42 helpful votes
“Expensive but quality airport choice”
4 of 5 stars Reviewed May 18, 2013 NEW

One of the most energetic and seemingly sincere check-ins I have ever received led to one of the most spacious and comfortable rooms I've ever stayed in with the Garden Inn chain. However, an important thing at an airport hotel---a wake-up call---was missed, leading to general chaos in the morning. Good thing the hotel is adjacent to the airport, which... More

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 22, 2013

Thank you singabob for sharing your experience with us. First I like to apologizes for the missed wake up call. I have reviewed your comments with the entire staff and can assure you this issue has been recified. Secondly , Thank you for the nice comments about the staff as well as our room service food. We get many compliments... More

Pace, Florida
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
47 helpful votes 47 helpful votes
“It was ok”
3 of 5 stars Reviewed May 16, 2013

Nothing special about this one unfortunately. On entry in to the front lobby area it isn't immediately visible as to where you are supposed to go to check in. For a moment I thought I had gone in the wrong entrance. They have these fancy drapes hanging from ceiling to floor and it totally blocks the view of the check... More

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 22, 2013

Dear bishopac, Thank you for taking the time to share your experience with us. I'm sorry that you felt your stay was only OK. We try hard to ensure our guest have a terrific stay. I will be sure to share your comments with the entire team and use your feedback as a learning tool. Thank you again and I... More

OWEN SOUND
2 reviews
2 helpful votes 2 helpful votes
“Great Service”
5 of 5 stars Reviewed May 12, 2013

We have stayed here several times in the past few years. Most recently for a getaway in February. We were greeted as a former guest " welcome back" . - had stayed here in January the night before a flight to Las Vegas. Friendly staff advised of local eateries - much appreciated. We will definitely be back!

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 15, 2013

Thank you David P for taking the time to share your experience with us. We appreciate your loyalty and kind words. I am glad our staff was able to assist you with your request. Our location makes it perfect when you need to fly out early in the morning especially to Las Vegas. Thank you again for staying with us... More

Buzzards Bay, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Week Seminar”
5 of 5 stars Reviewed May 12, 2013

Service, Cleaniness, location, Staff, top shelf. We've used this hotel for the last two years and have been very pleased. We're scheduled for next year as well. Also, you're close to local resturants in the area and a short distance to downtown Buffalo and Niagra Falls.

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Review collected in partnership with Hilton Garden Inn

HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 15, 2013

Thank you Doug F. for your feedback on your most recent stay with us. I'm glad you found our location to be convenient for your needs. We are close to restaurants, shopping, and downtown Buffalo is easy to get to from our hotel. We appreciate your loyalty and hope you will continue to use our hotel when you travel to... More

Glen Rock, Pennsylvania
Senior Contributor
31 reviews 31 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Clean and Very Convenient”
5 of 5 stars Reviewed May 7, 2013

The staff was very friendly and quite knowledgeable about local restaurants. The facility was clean, the Fitness Room acceptable, and while I didn't use the pool, it looked nice as well. The location is very convenient to the Buffalo / Niagara Airport (right across the street) yet I was not bothered by airplane engine sounds. The breakfast was awesome!

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 8, 2013

Thank you Thrasher82 for taking the time you share you hotel experience with us. As a Senior Contributor to TripAdvisor you obviously have a lot of insight with hotel stays. I am glad you found our hotel to be clean and convenient. Thanks for acknowledging our team, we feel we have the greatest staff of any hotel in the area.... More

Cheektowaga, United States
1 review
“Excellent decor; quiet, comfy rooms.”
5 of 5 stars Reviewed May 3, 2013

The room was spacious, quiet, comfortable and clean. Pool water was not too cold; jacuzzi jets worked great and water was high temp. Lobby area is very nice. Efficient check-in & check-out. Staff were friendly.

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Review collected in partnership with Hilton Garden Inn

HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 15, 2013

Dear Debra H. Thank you for taking the time to review our hotel. I'm glad you found our rooms to be clean and spacious. Our junior suites allow you to spread out and feel very comfortable during your stay with us. Nice to hear that your check in was efficient and you found our staff accommodating. I'll be sure to... More

Orlando, Florida
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
39 helpful votes 39 helpful votes
“Great place to stay accross the street from the airport”
5 of 5 stars Reviewed May 1, 2013

Stayed there last week and a few weeks last year in 2012. Great hotel, great location if you need to be right next to the airport and amazing staff. The only problems I had was the internet signal was pretty much dead in the restaurant and this is annoying if you want to eat and surf at the same time.... More

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HGIBUF, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review
May 8, 2013

Dear Iabelleg I would like to thank you for sharing your experience with us. As a Contributor on TripAdvisor your feedback is very valuable to us. I'm delighted that you found our hotel to be conveniently located with an amazing staff. I will be sure to share your comments with everyone. I called AT&T and our internet signal has been... More

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Additional Information about Hilton Garden Inn Buffalo Airport

Also Known As:
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Hilton Garden Inn Buffalo Airport Hotel
Hilton Garden Inn Buffalo
Buffalo Hilton Garden Inn
Hilton Buffalo
Buffalo Hilton
Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Region: United States > New York > Cheektowaga
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Cheektowaga
#3 Family Hotels in Cheektowaga
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Buffalo Airport
4201 Genesee St
Cheektowaga, NY 14225
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