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All 20 Cheektowaga hotels

Hilton Garden Inn Buffalo Airport

3.0 of 5 Hotel   |   4201 Genesee St, Cheektowaga, NY 14225
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Ranked #3 of 20 Hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Osorio74
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435 reviews from our community

Traveler rating
    250
    133
    37
    9
    6
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140
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 6 days ago NEW

I was stranded for 4 days during a blizzard and checked into this hotel for one hour and was charged a full night stay. I was a walk in and had not reserved the room. The hotel still had rooms available and I did not impede this location from renting out rooms. The location was across from the airport and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you lauraj520 for taking the time to tell us of your experience. First of all we're glad you got home safe. I apologizes for the lack of service you experienced during this difficult situation. We are going to use your feedback as a learning tool for the entire staff. We will ensure this will not be repeated in the... More

Senior Contributor
42 reviews 42 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

It serves its purpose. A nice place to rest, right in front of the airport. Comfy rooms and beds, nice staff and a fair prices hotel. Very wide reception with a nice and trained staff. Surely recommend it for business travelers.

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Osorio74 for taking the time to tell us of your experience. As a Senior Contributor to TripAdvisor your feedback is very important to us. We are glad you found our hotel to your liking. We appreciate your recommendation and I will share your comments with my entire team. Thank you again for your feedback. We look forward to... More

Boise Id, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great service, great staff, clean & good food, Quiet & convenient. From the time you walk through the door you're treated well. As it's right across from the airport it's surprising how quiet it is. The restaurant has a good menu, fair prices and the food is prepared well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Roger S for the great review of our hotel. We are delighted that you had an enjoyable stay and found our staff to be accommodating . We're also glad you had a chance to try our restaurant. We think we have one of the best restaurants in the area. I will be sure to share your comments with... More

Melbourne
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Hotel was clean and ability to do online check-in 24 hours beforehand (not sure if its just for Hilton Honors member or its a new thing) was fantastic. Get to choose what floor and room in advance. We had 2 rooms so was able to get connecting rooms online rather than calling or waiting until we arrived. Hotel is easy... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you DrivenK for taking the time to tell us of your experience. I see you experienced the e-check in service. This is a great way to pick the room and floor you desire. Check in is easy and hassle free. I do apologizes for the bathdoor closure however we are regulated by town fire department to have them on... More

Izegem, Belgium
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just a walk away from the airport. Nice rooms,very friendly people. Stayed there multiple times and it has allways been perfect. I like the lobby area. Fitness available. Never used the pool. Breakfast is very good. Plenty of choice and friendly waitresses (and they dont change everytime I visit)

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you for the wonderful review Jan H. As a Senior Reviewer for TripAdvisor with 8 hotel reviews we value your feedback. We also appreciate your loyalty to our hotel and glad your stays with us have been perfect. Hopefully the next time you stay you will have an opportunity to use our pool. I will be sure to share... More

toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

this is a good hotel to stay at if you are flying out of Buffalo and it is easy in and out and a fairly new property that has everything you need and the staff was very pleasant! Parking was free which was a bonus and there are restaurants nearby if you choose not to dine at the hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Robert W for sharing your thoughts about our hotel. Many of our northern neighbors enjoy staying with us as it is very easy to fly out of Buffalo. We are delighted that you enjoyed your stay and that you found our staff to be very pleasant. I will be sure to share your comments with the entire team.... More

Barrie, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Clean and comfortable rooms with internet service and usual amenities. Breakfast was tasty and convenient although not complimentary as many hotels provide. Shuttle service was difficult to access and ended up driving ourselves to and from our destination. Overall, the experience was positive and would certainly consider staying here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Lloyd G for taking the time to tell us of your experience. We are delighted that your overall experience was very good and that you found the hotel to be clean and comfortable. We do offer shuttle service up to a 5 mile radius of the hotel, however due to the high volume of airport shuttles we unfortunately... More

Winchcombe, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel at least 20 times over the past couple of years. It is in a great location for those of you who prefer not take have a long journey either to or from the airport. Whilst near the airport it is still very quite in the rooms. I only notice the airplanes if I focus... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Joe L for taking the time to tell us of your experience. We are thrilled that you have stayed so often with us. We truly appreciate your loyalty to Hilton and particularly our hotel. I will be sure to share your comments with the entire team. I apologizes for the miscommunication as we do offer complimentary ammenties such... More

Burlington, Ontario
Top Contributor
78 reviews 78 reviews
24 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a morning flight out of BUF and we're from Canada so we always look for an overnight spot in Buffalo. The Hilton Garden Inn was just fine. Quick easy check-in, directly across the street from the airport, clean and acceptable room for the price paid, and free wi-fi. I don't think there's much more to ask for. It... More

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you edemec for your valuable feedback. As a Top Contributor to TripAdvisor with 23 hotel reviews your comments means a great deal to us. We are delighted that you enjoyed your stay. We always enjoy when our northern neighbors come down to pay a visit. I'm sorry we don't have complimentary breakfast, however we do offer room rates which... More

El Paso, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a number of times and it is always an excellent experience. Their personnel are always courteous and friendly. My stay was over several days and I always felt welcomed. The shuttle was very punctual.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
KenBurke781, General Manager at Hilton Garden Inn Buffalo Airport, responded to this review

Thank you Pamela P for the wonderful review. We appreciate your loyalty to our hotel. It's nice to hear that you have an excellent experience every time you stay with us. ( This is our goal). I will be sure to share your comments with the entire team. Thank you again for your feedback but more importantly your loyalty. We... More

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Additional Information about Hilton Garden Inn Buffalo Airport

Address: 4201 Genesee St, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Buffalo Airport 3*
Number of rooms: 20
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Also Known As:
Hilton Garden Inn Buffalo Airport Hotel Cheektowaga
Buffalo Hilton Garden Inn
Hilton Buffalo

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