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TownePlace Suites Buffalo Airport

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4265 Genesee Street, Cheektowaga, NY 14225
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TownePlace Suites Buffalo Airport
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TownePlace Suites Buffalo Airport
TownePlace Suites Buffalo Airport
TownePlace Suites Buffalo Airport
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99 reviews from our community

Traveler rating
    53
    30
    11
    3
    2
See reviews for
36
34
3
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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toronto, ontario
Top Contributor
88 reviews 88 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a 1 night shopping trip. Got a 2 bedroom suite and it was very spacious and very nice. It was clean and the room was fresh. Checking in and out was fast and convenient. Would definitely stay here again.

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Waterloo, Canada
Top Contributor
53 reviews 53 reviews
45 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked 1 night last minute (2-3 days out) using free night certificate Good - Close to BUF, which we didn't care/use - Free parking, Wi-Fi - Love the Kitchen for a family - Free breakfast - Beats the other 2 Marriott in the same entrance (Courtyard has no breakfast, Fairfield has no Kitchen) - I like the lobby decoration, very... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear JerryHung, Thank you so much for your nice review of our TownePlace on TripAdvisor! We are honored that you think our TownePlace is the best and that you chose to use your free night with us. We want our guests to feel like they are right at home and are glad that our amenities met your needs. We will... More 

Sudbury, Ontario, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel common areas are very clean, the staff was very friendly, the hotel rooms are quite big with a kitchenette, desperate sink from the shower/toilet so you don't have to wait for the other person to finish. Plenty of free parking and its directly across from the airport. The one thing I didn't like was their pricing for stay... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Patrick B, Thank you so much for your great feedback about your recent stay at our TownePlace! We are happy to hear that you were able to take full advantage of everything our suites have to offer and hope your family was nice and comfy during their stay. I am sorry to see that our Park and Fly package... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a basic king room to stay overnight before we flew out of a Buffalo on a cruise for our honeymoon. The check in staff were pleasant and easily located our reservation which had been made through Expedia. Our room was fantastic , very spacious, modern and equipped with a full kitchen including a dishwasher! We were very impressed.... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Thepardys, Thank you so much for choosing to stay with us on your trip to Buffalo! Many guests find our hotel convenient for catching an early flight out of Buffalo Niagara International and we are so happy to see that you were visiting us before your honeymoon! Congratulations! I know how hard it is to get back to “the... More 

Wellington, Florida
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great, clean, new hotel. Directly across the street from the airport. Free shuttle service to and from airport, as well as 2-3 miles anywhere around the hotel. Great hotel to stay at while on a quick business trip.

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Gatorsfla1, Thank you so much for taking the time to review our hotel on Trip Advisor! Thank you so much for your excellent feedback. We are delighted to hear that our hotel met your needs while you were away on business and hope that we will have the opportunity to serve you next time around! Best, Amanda E. –... More 

Washington DC, District of Columbia
Top Contributor
71 reviews 71 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 18, 2015

We stayed here while visiting the in-laws. Thought we'd give it a shot because it was cheaper than the other 2 bedroom hotels in the area. Was a little cramped in the living/dining room area and the bedrooms were also tight. Very clean room. The beds were firm, but unfortunately my back couldn't handle it. The kids said the pool... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear llyngirl, Thank you so much for taking the time to review our TownePlace on Trip Advisor. I am happy that our price met your needs but am so sorry if we fell short of excellent during your stay. While many guests love Marriott beds, I know that everyone’s needs are different and hope we can find a solution that... More 

Seattle, WA
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 16, 2015

Recently moved to the Buffalo area and we are searching for a house to buy. In the meantime, we are "living" here. What a gem of a place to have found! We have a two bedroom unit and it is a good size suite. We have our 14 month old son and dog with us and I was worried we... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Kittiesnest, Welcome to Buffalo! Thank you so much for all of your amazing comments. We are so happy that you chose us as your “home away from home” for your family, including the four legged pup! I’m happy to see that our two bedroom suite fits all of your needs and sincerely hope you’ll join us for breakfast soon... More 

Oceanside, Ny
2 reviews
5 of 5 stars Reviewed January 27, 2015

We really enjoyed our night spent at the TownePlace. The hotel is very nice, and very clean with really nice modern comfortable rooms. Aaron greeted us, like he knew us at the registration desk, and checked us in quickly, and on going home got us the shuttle van to the airport so quickly, we were able to get on an... More 

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Caitlin D, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear JeffPOceanside, Thank you for the 5 star review! I am delighted to hear that you enjoyed your stay with us and that Aaron was helpful and accommodating. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer your... More 

San Diego, California
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 22, 2015

The hotel is pretty nice and is located right across from the airport. The rooms are clean and fairly roomy, I stayed in the studio suite. It was nice having a full kitchen with fridge, stove, and microwave available to heat up my leftover food. The breakfast was continental, not much variety but if you are not a big eater... More 

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Caitlin D, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Aries808, Thank you so much for taking the time to write a review on Trip Advisor! As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Copley, Ohio
Top Contributor
63 reviews 63 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed January 18, 2015

We were staying here for a night before going to a Bills game, and booked a suite well in advance, and boy were we in for a big surprise. We got to the room and stepped inside to find a room that was smaller than most Motel 6/Super 8 etc rooms, that they had the courage to call a "suite"... More 

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Caitlin D, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear roachpapa13, Thank you for taking the time to review Towneplace Suites. I apologize that you did not find our Studio King Suite up to your expectations. I am also sorry you did not find the sofa bed comfortable, I know after a long day how important it is to have a good night's rest. If you are in the... More 

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