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TownePlace Suites Buffalo Airport

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4265 Genesee Street, Cheektowaga, NY 14225
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TownePlace Suites Buffalo Airport
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108 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairhope, Alabama
Top Contributor
122 reviews 122 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

TownePlace Suites Buffalo Airport is a very nice hotel that you can sometimes get very good rates at. It shares a central parking lot with a Marriott Courtyard and a Marriott Fairfield Inn and Suites. All three are fairly new hotels. TownePlace Suites offers a well-equipped room: king bed, convertible sofa, ottoman, full-sized fridge, kitchen sink, two-burner cooktop, microwave, coffee-maker,... More 

Was this review helpful? Yes
Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

FairhopeFred, Thank you so much for your detailed review of our hotel. We appreciate that you chose to stay at our TownePlace Suites and glad we were a convenient choice for you. We recently rolled out some additional breakfast items and hope you will come give them a try! Hope to see you again soon! Best, Amanda E. – Operations... More 

Coral Springs, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the beginning of the month while in town for my step-daughter's wedding. The hotel where she blocked rooms was not pet-friendly, so we chose TownePlace Suites. We stayed in the 2 bedroom suite and absolutely loved it!! Plenty of room, bright, clean and absolutely no airport noise. Kitchen was wonderful. We had an issue with the refrigerator and... More 

Was this review helpful? Yes
Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

A C, Thank you so much for your excellent review of our TownePlace Suites! We are so delighted that your family chose to stay with us on your recent trip to Buffalo. I am glad that Scott was able to replace your fridge quickly and hope that your daughter was able to get her fishtail braid! We hope we get... More 

Niagara Falls, Canada
Top Contributor
198 reviews 198 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed here a couple of times before flights from Buffalo airport, which is right across the road. The hotel is newer, very clean and comfortable. I also feel the prices are good and reasonable and won't break your budget. The staff are friendly.

Was this review helpful? Yes
Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Jcook7, Thank you so much for taking the time to review our hotel on Trip Advisor. We appreciate all of your kind comments and are delighted to see that we met your needs. We look forward to the opportunity to host you again soon! Best, Amanda E. – Operations Manager More 

Canada
Top Contributor
214 reviews 214 reviews
40 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed 3 weeks ago

No fancy lobby here, but the simple décor as you enter is bright and cheerful. The smiling face of Jim at the front desk was welcoming as was his professional, yet happy manner. He had me booked into my room in no time, even asking me if I had a preference of floors. The room was very quiet. In fact,... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Perpetual-Motion1, Wow, thank you so much for sharing your kind review of our hotel on Trip Advisor. We are delighted to hear all of the things that you enjoyed about our property but are especially glad to hear about Jim's warm welcome. He certainly enjoys taking care of our guests and I am happy that he went above and... More 

Chapin, South Carolina
Top Contributor
54 reviews 54 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 20, 2015

The perfect place for large parties reserving numerous rooms. Room doors left open. Beer, pizza, and drunks in the hallway. Unsupervised children running the halls. Adequate breakfast with a rude and nasty attendant. Not my fault he hates his job. Hotel failed to honor my request for a feather free room.

Was this review helpful? Yes
Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Stujersey, Thank you for taking the time to tell us about your recent stay at our TownePlace Suites. I want to start by apologizing for any disturbance that you experienced while you were here. I believe that all of our guests deserve a quiet and comfortable nights rest while we are their home away from home, and I am... More 

Brooklyn, New York
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 15, 2015

First time at a Towne Place but Marriott is my preferred brand. This was a planned late arrival (1am) and selected because directly across from airport I could have walked to it. The property shares the parking lot with two other Marriott's; Courtyard and Fairfield Inn. We had a Studio Suite which is just a hotel room with kitchen. The... More 

Was this review helpful? Yes
Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

BrightonLine, Thank you so much for your excellent review of our hotel! We were delighted to see that you enjoyed your time with us! I will be sharing your comments with our entire staff so that they can see that their hard work and dedication is being recognized by our guests. I am glad that our studio king suite met... More 

United States
Top Contributor
78 reviews 78 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 10, 2015

I really liked this hotel. Room - The room had a very modern vibe. It was very unique and different from your standard room. It was roomy and the bed was extremely comfortable. It felt more like a studio than a hotel room. I liked it. Staff - Everyone was extremely helpful and friendly and more than happy to recommend... More 

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Felix R, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Thank you for taking the time to submit a review of our hotel. I’m glad you liked the look, feel and design of your room. It’s good to hear you thought the staff was friendly and accommodating; I’ll be certain to share your comments. You’ll be pleased to hear that TownePlace is stepping up breakfast. We have new offerings and... More 

Sarasota, Florida
Top Contributor
63 reviews 63 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 30, 2015

3 rd overnight stay this month The hotel is located across from the airport in a plaza including a courtyard and a Fairfield, a new structure started construction this week, will include a Starbucks and few retails outlet ( should be finished early next year ( 2016 ). The hotel is extremely clean, and since I stay in 3 different... More 

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Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear Cyril I, Wow! Thank you so much for your great review of our TownePlace! We are honored that you choose to stay with us time and time again. We are delighted to hear that our rooms keep you productive and hope you've been able to enjoy our other amenities while you’re here as well. We look forward to the... More 

toronto, ontario
Top Contributor
88 reviews 88 reviews
39 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 28, 2015

Stayed here for a 1 night shopping trip. Got a 2 bedroom suite and it was very spacious and very nice. It was clean and the room was fresh. Checking in and out was fast and convenient. Would definitely stay here again.

Was this review helpful? Yes
Felix R, General Manager at TownePlace Suites Buffalo Airport, responded to this review

Thank you for taking the opportunity to submit a review of our hotel. I’m glad you found your room to be spacious and clean. I’m also pleased to hear that check in and check out was fast and convenient. Thank you for choosing to stay with us and we look forward to seeing you again. More 

Waterloo, Canada
Top Contributor
52 reviews 52 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 24, 2015

Booked 1 night last minute (2-3 days out) using free night certificate Good - Close to BUF, which we didn't care/use - Free parking, Wi-Fi - Love the Kitchen for a family - Free breakfast - Beats the other 2 Marriott in the same entrance (Courtyard has no breakfast, Fairfield has no Kitchen) - I like the lobby decoration, very... More 

Was this review helpful? Yes
Amanda E, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear JerryHung, Thank you so much for your nice review of our TownePlace on TripAdvisor! We are honored that you think our TownePlace is the best and that you chose to use your free night with us. We want our guests to feel like they are right at home and are glad that our amenities met your needs. We will... More 

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