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All 19 Cheektowaga hotels

TownePlace Suites Buffalo Airport

2.5 of 5 Hotel   |   4265 Genesee Street, Cheektowaga, NY 14225
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Ranked #6 of 19 Hotels in Cheektowaga
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A recent review
5 of 5 stars reviewed 1 week ago
Jacquesd1963 Ottawa, Canada
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76 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

This place is right across the airport, great staff, very new hotel! The continental breakfast was great, close to lots of restaurant and stores. We went down to see a Buffalo bills football game and there was lots of fans from other cities there. The Hotel is very new and close to other Marriott hotels all in one corner. I... More

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Lichfield, UK
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Can't complain about the hotel, very clean, very comfortable, staff are very attentive, only negative is the breakfast, not good at all sorry. Two others marriott hotels next door that you can use for breakfast, at a cost. Also location to airport is excellent, literally walk across, no noise either

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Caitlin D, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear JohnLichfield_UK, Thank you for taking the time to write a review of our hotel. I am glad to hear that our staff was attentive to your needs and that our location is convenient for you. I'm sorry you found our breakfast lacking, while we do have certain brand standards we have to abide by we always welcome guest feedback... More

Toronto, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a two bed room suite to handle our family of 5. Pool was great for kids (nice temp). Shuttle to airport was fast as we did a park and stay package. Newer hotel (I think only a year old) - we plan to use this as our targeted Buffalo Airport hotel when we fly out instead of using... More

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Caitlin D, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear SteelersToronto, Thank you for taking the time to write your kind review. I'm so glad you were able to enjoy our complimentary shuttle service to the airport and your kids could take advantage of our pool. We look forward to welcoming you back to Townplace Suites the next time you are in Buffalo! Best, Caitlin Doherty | Operations Manager... More

Norman, Oklahoma
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is located directly across the street from the airport which is great. Room we were in had a full kitchen. Nice clean room with adequate space. I told the person when I made the phone reservation that I was a AAA member. Upon check in the did not have record of it and I was told that to change... More

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Jillian M, Front Office Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello Valerie D, Thank you so much for taking the time to give us feedback on your most recent stay with us here at TownePlace Suites by Marriott Buffalo Airport. I am thrilled to hear our staff was helpful and friendly! In regards to the AAA discount, we had just recently decreased our rate and our front desk associate saw... More

Milton, Ontario
Top Contributor
52 reviews 52 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We took the park and fly option and spent the night before our 6:20 am flight at this hotel The two bedroom suite wth a pullout coach in the living room comfortably accommodated our family of six. I liked the automated wake-up call service which allowed me to program my wake-up time myself (Once I had a problem with a... More

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Toronto
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I recently stayed one night at this hotel before catching a flight in the morning to NYC. The hotel is very new and is very clean. The service when we checked in was good and efficient. Our room was large and had a nice kitchenette. It is nice and convenient right across from the Buffalo airport, however... More

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Caitlin D, Manager at TownePlace Suites Buffalo Airport, responded to this review

Dear JerTO, Thank you so much for your excellent review! I am so happy to hear that you enjoyed your stay with us. We pride ourselves on our friendly and efficient staff, clean and spacious rooms and convenient location and am glad you were able to experience it first hand. I'm also glad you were able to enjoy our complimentary... More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is new, very clean and the rooms are relatively large. They come with a full kitchen (full size fridge, stove top and microwave. The staff are very friendly. Rate includes breakfast. I would recommend this hotel.

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Jillian M, Front Office Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello goldfish_ca, Thank you for giving us your valued feedback! I am thrilled you enjoyed your stay with us and found our property to be the perfect spot for you. I will be passing along your wonderful comments about our staff to everyone during our next staff meeting! Thank you for choosing to stay with us here at TownePlace Suites... More

Oakville, Canada
Top Contributor
66 reviews 66 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night in a two bedroom suite (2 adults, one teen) and this hotel fit our needs perfectly. The living area was spacious, the kitchen well equipped and the high ceilings made it feel even bigger than it is. The hotel overall was new, clean and well kept. They did a great job making sure the rooms have... More

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Jillian M, Front Office Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello kdt2010, Thank you so much for taking the time to review your most recent stay with us here at TownePlace Suites Buffalo Airport! Thank you for your wonderful comments regarding the amenities of our suites. I am sorry you felt disappointed with our breakfast selection. There is a TownePlace Suites by Marriott brand standard we must follow when it... More

Greensboro, NC
Top Contributor
78 reviews 78 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 14, 2014

This hotel is not very old, which is a good thing but not always an indication of the value. Well, this place is kept very clean and they do not put up with lould parties or fights, as we witnessed during our stay. When I realized there was something going on at the end of the hall, and called the... More

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Jillian M, Front Office Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello emhprogram, Thank you for taking the time to give us feedback regarding your stay with us here at TownePlace Suites Buffalo Airport! I am glad you enjoyed your stay with us and were able to have a restful night after our Front Office Supervisor Jessica took care of the issue. We want all of our guests to have a... More

Ajax
2 reviews
3 of 5 stars Reviewed August 11, 2014

Location is good as it's opposite the Buffalo Airport. Stayed here on points in a King suite room 121 with pull out sofa for my son. Bed felt like it needed replacing and was not comfortable. Also, something to note, is that once the sofa is pulled out you can't get to the other side of the bed; poor set-up... More

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Jillian M, Front Office Manager at TownePlace Suites Buffalo Airport, responded to this review

Hello andy_123Ajax, Thank you so much for taking the time to review your most recent stay with us here at TownePlace Suites Buffalo Airport. I apologize for your disappointment with the size of the room. Our studio king suites are really meant to accommodate our business travelers. I am sorry our front desk was not able to upgrade you at... More

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Additional Information about TownePlace Suites Buffalo Airport

Address: 4265 Genesee Street, Cheektowaga, NY 14225
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Buffalo Airport 2.5*
Number of rooms: 120
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