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Oak Tree Inn

2.0 of 5
3475 Union Rd., Cheektowaga, NY 14225
Hotel amenities
Oak Tree Inn
Ranked #15 of 17 hotels in Cheektowaga
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32 reviews from our community

    Trip type
Traveler rating
    3
    8
    8
    5
    8
Date Rating
Innisfil, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 25, 2013

This place is convenient if you are shopping at Walden Galleria, Walmart, Target etc.... It is clean but still has a cigarette smell in the carpets. It is a smoke-free hotel, but didn't use to be. The staff was nice and the room was affordable.

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Cambridge, Massachusetts
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2012

Came out for the Pats Bills game. Hotel is full but quiet accept outside noise, but we sleep with the window open. Comfortable beds , flat screen cable and free wifi..close to restaurants DD next door, and galleria Mall. 1/2 hour to falls and 20 min to stadium. Nice place

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Mississauga, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 30, 2012

We had stayed in this hotel twice before, just because it is near the Walden Galleria and I don't know place well. It is old and not sound proof, smells of tobacco even in the non smoking room. The staff are not very friendly, had to ask for breakfast voucher otherwise will not give. The last time we were there,... More

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See 2 more reviews by pchanlim for Cheektowaga
GM_OTI, General Manager at Oak Tree Inn, responded to this review
October 1, 2012

Dear Guest, We sincerley apologize for the experience you reference in December 2011. We have made many changes since that time and we feel we have corrected the issues you noted regarding the smoke, noise and our staff. We take your comments seriously and take steps of corrective measure. Please accept our apology and we hope we are allowed an... More

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Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 26, 2012

We stayed one night at this hotel. It was very clean and comfortable, with a breakfast Voucher from a nearby good restaurant. The only problem with this hotel was that, all areas of the hotel even our room which was Non-smoking, you can smell strong smoke. Even in the elevatores and hallways. It is very close to Galerria shopping mall... More

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toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2012

Got this place for $105 Canadian incl. tax for one night on Expedia. It fit the bill which was a clean place near the Galleria - you can see it from the hotel, but you have to take a quick drive! It also includes free wi fi and you get $8 per person at the restaurant onsite. You just pay... More

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A TripAdvisor Member
5 of 5 stars Reviewed July 21, 2012

room was EXTREMELY clean and everything looked brand new. this was my first stay at an Oak Tree Inn so didnt know what to expect. Our experience was very positive. We stayed 2 nights. They give each room occupant $8 coupon to be used at restaurant right next to Inn. This place was fantastic - great food, great service. Service... More

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GM_OTI, General Manager at Oak Tree Inn, responded to this review
July 27, 2012

Thank you for your stay and your comments. We have been working with our staff training and our facility to offer a great guest experience. We hope to see you again. More

Eagan, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 19, 2012

When I arrived late at night, the hotel van was parked right in front of the entrance, which meant that the guests couldn't park right next to the door and had to go around the van to get in. No one at the desk, and calls for assistance went unanswered. Tracked down the desk worker, he was in the exercise... More

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GM_OTI, General Manager at Oak Tree Inn, responded to this review
July 27, 2012

We appreciate your comments and will certainly work with our desk staff, particularly the 2nd and 3rd shift to reinterate our expectations and training. We apologize for your experience and will strive to do better to meet all guest expecations and experience. More

Rochester, New York
Top Contributor
119 reviews 119 reviews
44 hotel reviews
Reviews in 56 cities Reviews in 56 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed January 22, 2012

I was traveling from Pittsburgh to Rochester after a flight to Pittsburgh. Didn't want to do the full drive and wanted to stop in the Buffalo area. Cheektowaga is near enough to be convenient far enough away from Buffalo to avoid traffic. The Walden Galeria Mall is near by providing many places to shop or eat. When I stopped, the... More

Was this review helpful? Yes 1
Peterborough, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 16, 2011

Stayed here one night, while passing through Buffalo. Was much better than I anticipated, Location was excellent, clost to the Galleria, as well as the highway. Restaurant next door was great for breakfast, and the $8 coupons towards the meal were appreciated. Rooms had fridge and microwave, which was a bonus, not a lot of storage (iron and ironing board... More

Was this review helpful? Yes 1
Middletown, New York
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 24, 2011

I made a reservation online, and showed up at Inn with my receipt. When the clerk couldn't find my name, a manager responded. She pointed out that my reservation was for 2 weeks earlier. (The night I had booked it online.) She told me they were booked for the night, but would call around to other hotels to find a... More

Was this review helpful? Yes 3
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Additional Information about Oak Tree Inn

Also Known As:
Oak Tree Hotel Cheektowaga
Oak Tree Hotel
Address: 3475 Union Rd., Cheektowaga, NY 14225
Region: United States > New York > Cheektowaga
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #15 of 17 hotels in Cheektowaga
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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