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All 19 Cheektowaga hotels

Holiday Inn Express Buffalo Airport

2.5 of 5 Hotel   |   131 Buell Avenue, Cheektowaga, NY 14225
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Ranked #14 of 19 Hotels in Cheektowaga
A recent review
4 of 5 stars reviewed 5 days ago
Rob S Halifax
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243 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotels selling point is that it is across the road from Buffallo International Airport. Unless you happen to have an early flight there are few reasons to visit this hotel. The rooms are dated and the pool area is grimey.

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Halifax
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Came to Buffalo to watch a football game and this was the closest Holiday Inn that wasn't full yet. The staff were extremely friendly and helpful, the room was comfortable and clean, breakfast was the same as it is in every HIE. Everything I needed was close by, theres great shopping 1 exit down the highway, there's outlet mall within... More

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Fort Lauderdale, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We used our points to stay here but as always never disappointed. Clean updated rooms, quick check-in. Quiet for being so closed to the airport. Very friendly. Close to the highways and not too congested. Great place if you need a room close to the airport. Would definitely stay there again!

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Lowell, North Carolina
Top Contributor
89 reviews 89 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

"Mike" was the gentleman that checked me in for my stay. He was extremely professional and helpful during the check-in process. "Paulette" - I believe - was exactly the same during my check-out a few days later. I'm hoping that was her name because I've been on the move for the last six weeks. The room was spacious and clean.... More

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Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 2 weeks ago

My two adult daughters and I stayed for 3 nights here, from August 29-31. Nothing about our stay was satisfactory, except for the staff. The bed sheets were stained the first night. I requested clean sheets which I got, along with a badly stained comforter. I again asked for clean linen but the stained comforter remained. Also the corridor carpet... More

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Senior Contributor
42 reviews 42 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have stayed at this hotel before, so when we were stranded by weather at the airport, we called right away. The shuttle came right over to get us, and then was able to take my husband back out for items we were without. Front desk staff was helpful and kind. Room was clean and comfortable. Shuttle back to airport... More

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duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear januaryalane, Thank you so much for taking a moment to share your feedback regarding your recent stay with us! Though the circumstances were unfortunate, I am very pleased to read that you chose to stay with us based on a prior positive experience! Thank you for recognizing our front desk and bellman staff. We pride ourselves on delivering quality... More

McHenry, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I try to use HEX most of the time to earn points. They all seem to be about the same. The difference with this hotel is the staff. They are as friendly as I have ever seen. The shuttle drivers (All 3) are like a friend from the minute you step into the van. Kristie Taft and... More

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duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear TSkip, Thank you for your recent five star review! Our entire team prides itself in providing continuous outstanding customer service and I am thrilled to know we hit the mark and helped to create such a great experience on many different levels throughout your stay! I do want to apologize that the seat was not properly secure and apologize... More

Guelph, Canada
Top Contributor
55 reviews 55 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 25, 2014

Room is clean. Nothing wrong with the room. Check in was good and fast. Friendly staff. Breakfast area is clean. Breakfast is included and very good. We went to Buffalo to shop and the hotel was in close driving distance.

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duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear P R, We thank you for sharing feedback about your recent stay with us. We are glad that you enjoyed our amenities and were happy with the cleanliness and friendliness of our staff. It is our goal to provide clean and comfortable accommodations as well as superior customer service for all of our guests and I am happy that... More

Garland, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 8, 2014

I stayed at this Holiday Inn for two nights last week, and I will say, I was satisfied when I walked out. I did not stay here because of the nearby airport (right across the street). I stayed here because my family & I wanted to see the American Niagara Falls, and found this hotel in Buffalo to be a... More

Was this review helpful? Yes 2
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Joshua V, Thank you ever so much for taking time to share your detailed review following your recent stay with us! I am happy that you found our location to be convenient -- many of our guests find our property to be located in such close proximity to many notable local attractions (Niagara Falls in particular!!), restaurants and shopping... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 7, 2014

I 've stayed at better Holiday inns. This one was pretty average with dusty carpets, loose roofing in the bathroom, dirty coffee maker with black stains, stained toilet bowl and dusty fixtures.. tgis hotel needs a little cleanup.. would definitely pick another hotel if given the option.. the plus is the breakfast which had a good variety and also the... More

Was this review helpful? Yes 1
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Shebha A, Thank you for sharing your comments regarding your recent stay with us. While I am happy that you found our our staff helpful and friendly, enjoyed our complimentary Express Start breakfast and our location to be convenient, I am disappointed that your stay was not as satisfactory as we'd hope. I have noted all of your remarks... More

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Additional Information about Holiday Inn Express Buffalo Airport

Address: 131 Buell Avenue, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Buffalo Airport 2.5*
Number of rooms: 110
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Also Known As:
Holiday Inn Express Buffalo Airport Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga

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