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Holiday Inn Express Buffalo Airport

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131 Buell Avenue, Cheektowaga, NY 14225
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Holiday Inn Express Buffalo Airport
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Holiday Inn Express Buffalo Airport
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275 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Arkansas
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There's not a whole lot I can say, as I didn't get checked in here until 8pm and was gone by 4am for an early flight. The room and bed were fine. Some things seemed a bit dated, but that didn't matter to me for this kind of stay. If you need a place to stay by the airport, this... More 

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Eric W., Thank you for sharing your experience with the travel community at TripAdvisor and thank you for choosing our hotel for your stay while in the Buffalo area while traveling on business! While I am happy that you found your accommodations suitable to fit your needs, I would like to kindly note that our hotel is currently finishing... More 

Spring Hill, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Impressed with hotel. Very clean and modern rooms. Hotel is literally across the street from the airport and offers around the clock, on demand, shuttle service to airport. Hotel is about 30 minutes from Niagara Falls.Very close to many different restaurants. Big pool and hot tub was nice. Decent breakfast buffet. If we were back in the Buffalo area, I... More 

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Amanda W., Thank you for sharing your experience following your recent stay with the TripAdvisor community. I am very happy that you enjoyed the accommodations provided by our hotel and your found your newly renovated guest room clean and comfortable. We take our guest comments very seriously and always strive to provide comfortable and friendly service and I am... More 

Scarborough, Maine
Level Contributor
119 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I are going to Niagara...to see the Canadian side...beds wicked good....breakfast wicked good.....room is very neat....shuttle is a huge plus....my friend uses holiday inns a lot.. We had a long day so was nice to have the holiday inn so close to airport

Was this review helpful? Yes
Ottawa, Canada
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A really clean hotel near restaurants and shopping, especially the Walden Galleria, and near the airport. The rooms are spacious and well appointed, service is always good and there is ample parking and complimentary breakfast. This is a standby for our family.

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear JLVDelta, Thank you for sharing your feedback following your recent stay! I am very pleased that you had a positive experience and that you found our newly renovated rooms spacious and comfortable! Thank you for choosing us as your hotel of choice and returning to us while in the Buffalo area; we certainly appreciate your continued loyalty! Thank you... More 

Manchester, New Hampshire
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 23, 2015

My very first taste of being a rewards member staying here for 3 nights with my family left me wondering if I should ever book a room with this chain again...and it's kind of a shame. The hotel is decent and really, I have no complaints about their rooms, facilities, grounds and perks...however, you might want to ask if there... More 

Was this review helpful? Yes 2
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Dave B., Thank you so much for your review following your recent stay at our facility; we appreciate you taking the time to elaborate on your experience. First and foremost, I am truly sorry to hear that your experience did not meet your expectations of the Holiday Inn Express brand. We strive to meet and exceed what our guests... More 

Los Angeles, California
Level Contributor
64 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 20, 2015

This facility is across the street from the airport and they have a 24-hour-a-day pick up service from the airport. It is perfect for spending the night before going to Niagara Falls the next day. It was everything we expected from Holiday Inn. The one drawback was that they told us they would pick us up in 5 minutes. It... More 

Was this review helpful? Yes 1
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Keith P., Thank you for sharing your experience following your recent stay with us! We thank you for your choice words of praise as an "Excellent place!" That is certainly humbling! Guest satisfaction is our primary concern and it pleases us greatly when we learn that we have met our guests’ expectations. In particular, we have noted that you... More 

New Orleans, Louisiana
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 11, 2015

Stayed here for a few hours because our flight to New Orleans was cancelled and we requested the "deserted pass anger" rate. We got the room for $99 instead of $145 for the night. Our flight was at 645 am so we left around 515 am. The front desk had prearranged breakfast bags for us (bagel, cream cheese, water, banana,... More 

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Mallory E., Thank you so much for taking the time to share your experience following your recent stay with us! I am sorry to hear about your delayed travels! I am however; pleased that our staff was able to assist you with a distressed passenger rate as well as a complimentary breakfast bag to go. We understand that travel... More 

Bernardsville, New Jersey, USA
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 4, 2015

Typical Holiday Inn Express near shopping and large food establishments at local mall. Short hop into Buffalo (10-15 minutes). Rooms large with refrigerator. Typical breakfast, but for the price, great option for economical travel.

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Nancy V., Thank you so much for sharing your experience following your recent stay with us! I am glad to hear that you found our location to be convenient and access to area shopping and downtown Buffalo easy. I am also pleased to hear that you found your guestroom spacious and comfortable and enjoyed our complimentary express start breakfast.... More 

Philadelphia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015 via mobile

My friends and I stayed two nights in this hotel during our trip to see the Niagara Falls, the vicinity of the hotel has many shops and restaurants so it has a really convenient location. The staff were great, the front desk girl has agreed to allow us to change our room from one bed to double beds. They have... More 

Was this review helpful? Yes 1
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Yinxiaohuang, Thank you so much for taking the time to share your experience following your recent stay with us! I am very pleased that you found our location conveniently located and enjoyed some of the amenities we have to offer, making it an enjoyable stay for you and your family! We strive to provide a great value for all... More 

Johnstown, CO
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 26, 2015

Great locale and midway between all the attractions we wanted to go see. We weren't even bothered by airplane noise - didn't notice it at all. Rooms were clean and the staff were very helpful. Didn't use the pool or hot tub so don't have any info on that. Breakfast was better than just a bunch of carbs and cereals,... More 

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Sandy Y, Your feedback is very much appreciated and we would like to extend our gratitude for choosing us and for sharing your comments. I am happy to read that you had a pleasant experience with us! Thank you for your suggestions regarding the availability of our breakfast items. I am sorry to hear that we did not have... More 

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