We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 19 Cheektowaga hotels

Holiday Inn Express Buffalo Airport

2.5 of 5 Hotel   |   131 Buell Avenue, Cheektowaga, NY 14225
Hotel website
Hotel deals
Click for phone number
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Express Buffalo Airport
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Holiday Inn Express Buffalo Airport to your Saves list
72%
Ranked #15 of 19 Hotels in Cheektowaga
A recent review
4 of 5 stars reviewed 1 week ago
MartinAB
Write a Review

245 reviews from our community

Traveler rating
    60
    109
    49
    17
    10
See reviews for
93
55
15
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (48)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (40)
All months
Top Contributor
55 reviews 55 reviews
39 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel while visiting the University of Buffalo. The hotel is right across the street from the airport so extremely convenient for early morning flights or late arrivals. Very easy access to major roads, convenience stories and gas stations. We arrived early and were accompanied with an early check-in even though we had not... More

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear MartinAB, We would like to thank you for taking the time to write such a kind and positive review!! I am glad to hear that our staff provided exceptional customer service! Guest service excellence is something we strongly promote within our team and I am happy our staff was able to get you into your room early! I'm pleased... More

Georgetown, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Booked through Expedia. Add said free airport parking. Got there 50 bucks for a unsecured parking space for 7 days. No option for more. We were travelling for 10 days. Had to book anther hotel who would take us overnight and book parking for 10 days. Kristie and her co worker gentlemen were rude and not willing to compromise because... More

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Dmsmitty0314, Thank you for sharing your feedback and experience on our Tripadvisor page. I am so sorry to hear that you had this unfortunate experience with us! I sincerely apologize for the miscommunication regarding our extended parking policy. I would like to kindly advise that most hotels have a specific rate type with certain restrictions that will allow guests... More

Manchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotels selling point is that it is across the road from Buffallo International Airport. Unless you happen to have an early flight there are few reasons to visit this hotel. The rooms are dated and the pool area is grimey.

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear rita m, Thank you for taking the time to share your your experience following your recent stay with us! I'm terribly sorry that your stay was not up to our usual standards. We are currently in the process of updating our guestrooms with new carpeting and new furniture. We also have plans to update the restrooms in our guestrooms.... More

Halifax
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came to Buffalo to watch a football game and this was the closest Holiday Inn that wasn't full yet. The staff were extremely friendly and helpful, the room was comfortable and clean, breakfast was the same as it is in every HIE. Everything I needed was close by, theres great shopping 1 exit down the highway, there's outlet mall within... More

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Rob S, Thank you very much for the very nice review following your recent stay with us. We are very happy to hear that you enjoyed our breakfast and other amenities offered by our hotel. The staff is always eager to assist in anyway possible as guest's satisfaction and comfort are our utmost priority! I am glad that we... More

Fort Lauderdale, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We used our points to stay here but as always never disappointed. Clean updated rooms, quick check-in. Quiet for being so closed to the airport. Very friendly. Close to the highways and not too congested. Great place if you need a room close to the airport. Would definitely stay there again!

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear DMC3672014, I are very thrilled that we were able to make your stay with us a comfortable and relaxing one. Thank you very much for choosing us and for sharing your thoughts and experience regarding your stay. It is always our top priority to meet our guest's needs and satisfaction and it is wonderful that your experience was a... More

Lowell, North Carolina
Top Contributor
90 reviews 90 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

"Mike" was the gentleman that checked me in for my stay. He was extremely professional and helpful during the check-in process. "Paulette" - I believe - was exactly the same during my check-out a few days later. I'm hoping that was her name because I've been on the move for the last six weeks. The room was spacious and clean.... More

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Ratboy859, On behalf of our entire team, we appreciate you taking the time to write a review following your recent stay with us! Thank you for commenting on the cleanliness of our property; it is pleasing to hear that you found your room spacious, clean and comfortable! We want all our guests to feel comfortable during their stay and... More

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 5 weeks ago

My two adult daughters and I stayed for 3 nights here, from August 29-31. Nothing about our stay was satisfactory, except for the staff. The bed sheets were stained the first night. I requested clean sheets which I got, along with a badly stained comforter. I again asked for clean linen but the stained comforter remained. Also the corridor carpet... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear Chuck M, Thank you for taking the time to review our property. I appreciate your kind feedback about our hotel staff. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. It sounds like we fell short of your expectations because of... More

Senior Contributor
42 reviews 42 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 2, 2014

We have stayed at this hotel before, so when we were stranded by weather at the airport, we called right away. The shuttle came right over to get us, and then was able to take my husband back out for items we were without. Front desk staff was helpful and kind. Room was clean and comfortable. Shuttle back to airport... More

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear januaryalane, Thank you so much for taking a moment to share your feedback regarding your recent stay with us! Though the circumstances were unfortunate, I am very pleased to read that you chose to stay with us based on a prior positive experience! Thank you for recognizing our front desk and bellman staff. We pride ourselves on delivering quality... More

McHenry, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 1, 2014

My wife and I try to use HEX most of the time to earn points. They all seem to be about the same. The difference with this hotel is the staff. They are as friendly as I have ever seen. The shuttle drivers (All 3) are like a friend from the minute you step into the van. Kristie Taft and... More

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear TSkip, Thank you for your recent five star review! Our entire team prides itself in providing continuous outstanding customer service and I am thrilled to know we hit the mark and helped to create such a great experience on many different levels throughout your stay! I do want to apologize that the seat was not properly secure and apologize... More

Guelph, Canada
Top Contributor
55 reviews 55 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 25, 2014

Room is clean. Nothing wrong with the room. Check in was good and fast. Friendly staff. Breakfast area is clean. Breakfast is included and very good. We went to Buffalo to shop and the hotel was in close driving distance.

Was this review helpful? Yes
duseylou, Front Office Manager at Holiday Inn Express Buffalo Airport, responded to this review

Dear P R, We thank you for sharing feedback about your recent stay with us. We are glad that you enjoyed our amenities and were happy with the cleanliness and friendliness of our staff. It is our goal to provide clean and comfortable accommodations as well as superior customer service for all of our guests and I am happy that... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express Buffalo Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Buffalo Airport

Address: 131 Buell Avenue, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Buffalo Airport 2.5*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, IHG, Orbitz, Expedia, Priceline, Despegar.com, Hotels.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Buffalo Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Buffalo Airport Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga

62 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (5)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (8)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay