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Residence Inn Buffalo Galleria Mall

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107 Anderson Rd, Cheektowaga, NY 14225
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1 room 1 adult
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Residence Inn Buffalo Galleria Mall
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296 Reviews from our TripAdvisor Community

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Rochester, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on New Year's Eve. The furniture and carpet were full of stains and tattered. I asked for another room or at least a replacement sofa but was told this was not possible. I asked for someone to come up and look at the room and they said they would but they never showed up. Doreen asked the... More 

Helpful?
1 Thank TruckerTony2014
Somerville, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Was just here for a night but this place has all the amenities you'd need for a longer stay: a nice-sized kitchen and living room area, incredibly clean room, fresh and tasty breakfast bar, comfortable bed - what's not to like. Great staff and convenient location just off the 90 near shopping and restaurants. Definitely would recommend this to anyone.

Helpful?
Thank Al P
ontario
Level Contributor
225 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed December 11, 2015

very good reception, they even recommended places to eat, which were excellent. the room, which includes a kitchen, living room is very spacious. the room was clean and well maintained. we would definitely stay again.

Helpful?
Thank justustravellers
Springfield, IL
Level Contributor
214 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed December 8, 2015

Since we were going to be spending a week we wanted something with a kitchenette. This motel fit the bill. We chose a one bedroom to have separate living and sleeping areas. The bedroom was very small but it was adequate for us. The toilet/tub part of the bathroom was awkward with the door but I like having the sink... More 

Helpful?
Thank FrontierLake
Cambridge, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 3, 2015 via mobile

We stayed here on an overnight shopping trip with another couple. We found the room clean and spacious and enjoyed having the kitchen facilities. We were in room 320 and our friends were across the hall and this can make a difference. We could hear trains in our room all night however, they weren't that disturbing our friends could not... More 

Helpful?
Thank Travel-Do F
Gladys S, General Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Thank you for taking the time to review recent stay at the Residence Inn Buffalo Galleria Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for noise issues. We have shared your feedback with the appropriate hotel team... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 22, 2015 via mobile

Right in the middle of all of the major shopping spots. It was so clean and up to date. Although breakfast was a bit disappointing it was clean and presented well. We will be back in the future to enjoy this place again. I would recommend this spot to all of our friends

Helpful?
Thank Allroc
Mississauga, Canada
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 9, 2015

a quick one night stay, before a Bills game. Check in was quick (within 45 seconds) and in our room a few minutes later. Room was clean (as expected). Breakfast the next morning was standard Residence Inn food -- replenished quickly (many football fans were up early, to get to the game). Hotel is close to many restaurants and shopping.

Helpful?
Thank Brian L
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 30, 2015 via mobile

I got more than I expected during my stay here. I was upgraded to a suite and the room was amazing. There was a full kitchen, A living room, dining area and two bedrooms. The bedding was spotless and the mattress and pillows were very comfortable. There are apartments in New York City that aren't as big. Lol The breakfast... More 

Helpful?
Thank Dulcé S
Elgin, Illinois
Level Contributor
251 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
1 of 5 stars Reviewed October 20, 2015

We stayed here as a road trip stop over for 1 night. Here are the reasons we rate this hotel terrible: 1. Noisy. The property is right on the departure path for the airport so, you have jet thrust late into the evening and starting at 6:30 AM. While Buffalo is not O'Hare, the noise is still an issue, imo.... More 

Helpful?
Thank Tom R
Gladys S, Front Office Manager at Residence Inn Buffalo Galleria Mall, responded to this review

Dear Tom, Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Sincerely, DARCI BOGUMIL Guest Service Representative Residence Inn Buffalo Galleria Mall darci.bogumil@pillarhotels.com 716-892-5410 More 

Barrie, Canada
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 15, 2015 via mobile

When we first arrived we were a little taken aback by the tired decor but that was quickly forgotten when we were greeted by a very friendly lady who was very nice and welcoming. The room was clean and the hotel is close to shopping and restaurants.

Helpful?
Thank livinglifelarge55
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