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Residence Inn Buffalo Cheektowaga

3.0 of 5 107 Anderson Rd, Cheektowaga, NY 14225
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Residence Inn Buffalo Cheektowaga
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Residence Inn Buffalo Cheektowaga
Residence Inn Buffalo Cheektowaga
Residence Inn Buffalo Cheektowaga
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216 reviews from our community

Traveler rating
    90
    77
    30
    9
    10
See reviews for
89
32
7
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Welp last night my family & I stayed here for my Lil Sisters sleepover.. For starters upon checking in we had some issues at the front desk (Certain cards require certain deposits), but once we got that handled everything went uphill.. Pros= Both rooms were very clean, every staff member we came in contact with was very friendly & helpful,... More 

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Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed 3 weeks ago

I have been a gold/platinum member of Marriott Rewards for nearly 20 years. Upon the day I was due to check out the client asked for additional emergency support. I had not checked out and informed the front desk staff that I need to extend my stay by a single night. The front desk personnel informed me that the hotel... More 

Review collected in partnership with this hotel

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NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Dear Joe R., Please accept my most sincere apologies for any inconvenience experienced, on behalf of all Management and Staff. We do truly appreciate your loyalty to Marriott and do not want to lose your loyalty to our brand. There are many benefits to the Marriott Rewards program, especially the Platinum Elite status, which are exercised on an ongoing basis.... More 

Lansdale, PA
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for two nights in a 2 bedroom Suite. Room layout was great and furnishings were nice. We also utilized the sofa bed which was satisfactory, but not great. I did not feel that the hotel seemed dated, as a previous reviewer stated. the free breakfast was good and the staff replenishing it was very friendly. Would definately stay here... More 

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Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Lincoln NE, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I've stayed at this location several times. Studio rooms are good size. All features were cklean and in good working order. Laundry room machines are good quality (bring lots of quarters @ $2 per wash and $2 per dry). Parking lot was kept free of ice on a cold January weekend. Good access to Applebees and Starbucks across the parking... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 21, 2015

We stayed here over a long weekend. Friendly and helpful staff. We had a 2 bedroom suite. Unfortunately there were only two beds in the entire suite which left my daughter on the sofa sleeper. The sofa bed was very uncomfortable. But the gas fireplace was a nice touch. There was a fully working kitchen with stove and full refrigerator.... More 

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Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that... More 

Aurora, Canada
Top Contributor
122 reviews 122 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed January 15, 2015

As someone that has spent about 150 nights at Residence Inns across the US and Canada, this one is a bit dated. It has all of the comforts of any residence inn with full kitchen, cutlery, etc. There is free breakfast, parking and wifi. I did not like that the front entry doors had no handycap access or automation. We... More 

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NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete a Trip Advisor review in regards to your recent stay at the Residence Inn Buffalo Galleria Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback... More 

Rochester, NY
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 5, 2015

The good: The hotel is conveniently located to get any place in Buffalo. It is right off the I-90 and a short drive from downtown and the airport. It is also surrounded by lots of restaurants within walking distance or just a short drive away. There is every imaginable big-box store nearby and a giant Mall as well. The room... More 

Was this review helpful? Yes 1
Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete a Trip Advisor Review in regards to your recent stay at the Residence Inn Buffalo Galleria Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept out sincere apology. Upholding our commitment to provide... More 

Toronto, Canada
Top Contributor
90 reviews 90 reviews
37 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 5, 2015

Good location and nice clean room. Hard to get into the hotel doors with a lot of luggage but a good location and may come back again. Missed the breakfast but had a coffee/tea from the lobby. Check in was quick as was check out.

Was this review helpful? Yes
Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to share your recent expereince at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that... More 

Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 2, 2015

We stayed here while passing though Buffalo. The service was wonderful, the lady who took care of the evening social and morning breakfast was very helpful and had both fixed fantastic. It was a very convenient location, literally right off of the interstate. The room was large and very homey.

Was this review helpful? Yes
Joanna M, Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our... More 

1 review
5 of 5 stars Reviewed December 16, 2014

The room was clean, people were great and the tailgate was FANTASTIC. We drove up on Saturday December 13th, headed to the home of the Buffalo wing (Anchor Bar), where there were a ton of Packers fans (whoop whoop). We then drove across the border to the falls of Niagara, checked in to the hotel, where the people were soooo... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve... More 

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Additional Information about Residence Inn Buffalo Cheektowaga

Address: 107 Anderson Rd, Cheektowaga, NY 14225
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Cheektowaga 3*
Number of rooms: 113
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Also Known As:
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga
Buffalo Residence Inn
Hotel Style:
#8 Family Hotel in Cheektowaga

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