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Residence Inn Buffalo Cheektowaga

3.0 of 5
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107 Anderson Rd, Cheektowaga, NY 14225
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Residence Inn Buffalo Cheektowaga
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Ranked #12 of 22 Hotels in Cheektowaga
A recent review
4 of 5 stars reviewed 3 days ago
MKC817 Hong Kong, China
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (255)
  • Mar-May only
    (54)
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  • Sep-Nov only
    (65)
  • Dec-Feb only
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Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A good hotel for family gateway or a short stay! Location is convenient and wifi is at high speed. Hot buffet breakfast is very decent with lots of choices. The hotel also provided evening reception on some evenings which is the usual features of the hotels under Marriot's group. Hotel staffs are friendly and parking is free. Overall cleaniness is... More 

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

Winston Salem, North Carolina
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel has a convenient location, a nice staff (except the night auditor) and decent breakfast. We had an issue at check in that the General Manager Nick took care of for us the next morning. I can not say enough good things about him. We used the hotel as a base to go to Niagara Falls. We had several... More 

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that... More 

Markham, Canada
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel with very good breakfast buffet and special snack reception on some evenings. But the hotel need some upgrade and the hallway on the 3rd floor has some smoky/cooking odour. Overall is good.

Review collected in partnership with this hotel

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

Massachusetts
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This Residence Inn is in a great location, near the Galleria Mall and convenient to the New York Thruway, but it wasn't as comfortable this time as I had found on previous visits. In particular, the bottom sheet of the bed didn't fit well, moved around, and bunched up. I mentioned this the next morning when checking out, and instead... More 

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to share your recent experience at the Residence Inn with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. We have shared your feedback with the appropriate hotel team to ensure that... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Nice suite hotel, but not up to usual residence in standards: upholstery, shower curtains, bedding, kitchen cabinets and mattress are showing their age and need updating. Breakfast was generous. Planes fly overhead, so noise can be an issue if you are a light sleeper. Exercise room is well equipped. Wifi is very good.

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here over the may long weekend in a 2 bedroom suite. The staff is excellent. They will do whatever they can to make your stay comfortable. We needed ice for a cooler and they gave us some from the kitchen since they dont have ice machines. Pool is 24hrs.

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

1 review
4 of 5 stars Reviewed 1 week ago

Just got back from the Residence Inn. I have stayed there twice in the past 3 months. The location is perfect for shopping around the Galleria Mall area. The staff is always friendly, rooms clean, beds very comfortable and free breakfast is great. Also, all rooms have a full kitchen which is so great if you like to eat in... More 

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

Delaware
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited last fall with my 14-year-old son to go to a Bills game and spend a fun weekend in Buffalo. Couldn't have had a better stay. Staff was friendly and helpful. Room was spacious and clean. Grounds were pleasant - and we enjoyed the basketball court multiple times! And the breakfast was filling. Great central location that helped make a... More 

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

Bridgewater, New Jersey
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I are loyal Marriott customers and stay at Marriott whenever possible because they are always clean and comfortable. We stayed in the Residence Inn in Buffalo for 4 nights for a pleasure trip to Niagara Falls and Lockport NY. The NY side of the falls is just a 30 minute drive from the hotel and Lockport is... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for sharing your experience at the Residence Inn Buffalo Galleria Mall through a Trip Advisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them... More 

Los Angeles, California
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

So several us stayed at this hotel recently while traveling for a swim meet because of the kitchenette. Really, I guess the hotel was ok, it is just tired, it could really use some updating. It was somewhat clean, not great. The bed was broken (springs in mattress collapsed) and when I pulled out the sofa bed there was a... More 

Was this review helpful? Yes
Valerie H, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete a Trip Advisor review in regards to your recent stay at the Residence Inn Buffalo Galleria Mall. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for. We have shared your... More 

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