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All 18 Cheektowaga hotels

Residence Inn Buffalo Cheektowaga

3.0 of 5 Hotel   |   107 Anderson Rd, Cheektowaga, NY 14225
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Residence Inn Buffalo Cheektowaga
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78%
Ranked #11 of 18 hotels in Cheektowaga
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 4 weeks ago
Hedgy56 Oakville, Canada
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153 people have reviewed this hotel

Traveler rating
    61
    55
    19
    8
    10
See reviews for
63
22
6
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
Winston Salem, North Carolina
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is outdated, smells weird, and worst of all, in the middle of winter, has the thinnest bedding I have ever experienced. It was not much more than a sheet. I woke up after a terrible sleep to a luke warm shower. I am so excited to start my day of meetings and travel thus "rested."

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Michael C, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for writing this review and bringing your concerns to our attention. I apologize that you were not completely satisfied with your recent stay with our hotel. Please be assured that these matters are being looked at very closely and in the process of being rectified. I invite you back to our hotel in the future; if you would... More

Oakville, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Headed to Buffalo for some shopping and swimming with the kids. We chose this hotel because it had a pool and we could get a 2 bedroom suite as we were traveling with 2 adults, 2 children and a teenager. Pros:The hotel was very clean and the room was set up well. Each bedroom has it's own bathroom and there... More

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Michael C, Front Office Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you so much for staying with us at the Residence Inn Buffalo-Galleria Mall! I am pleased that overall you were satisfied with our accomodations during your stay for March Break. Please know that I have forwarded this review to the appropriate departments for commendation as well as follow-up on the sofa bed condition from your room. I look forward... More

Clay, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed February 15, 2014 via mobile

Overall the room was excellent but the bed needs to be replaced. A little too soft the springs are worn on the mattress. Also I wish the breakfast was little earlier than 6 o'clock a.m. The bathrooms in the shower or very clean and spacey. If you plan on staying in Buffalo for a week or more this is the... More

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NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete a review of our property! I am very pleased you enjoyed our rooms and the service which was provided. I will coordinate with the Engineering department to ensure the mattress in your room is evaluated and replaced. If you should need any additonal assistance, please do not hesitate to reach out directly.... More

New York City, New York
2 reviews
5 of 5 stars Reviewed February 12, 2014

well to be honest i didnt think the room would be as nice as it was, We woudld stay here again and will tell or friends about it also, We could of stayed at a cheap hotel chain but i wanted somthing better and as always Marriott does not dissapoint us ... GREAT PLACE

Review collected in partnership with this hotel

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete a review of our property. We are delighted that your stay with the Residence Inn Buffalo Cheektowaga was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Buffalo, New York
1 review
3 of 5 stars Reviewed February 12, 2014

Most of staff was friendly one housekeeper darseal was extremely rude and acted unprofessional.l was displeased with her actions. The breakfast hash was burnt.the pregnant hostess was tired and cranky.the only nice staff member that was pleasant was Mike.

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NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to share your feedback regarding your stay. I truly apologize for the unpleasant experience you had with us. We take this feedback very seriously and it will researched, followed up on and rectified immediately. I invite you to contact me directly at the hotel if you wish to discuss further. Once again, we apologize... More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed February 10, 2014

Our family stays at this hotel every time we visit the Buffalo area...it has become our over-the-border home! Staff in all areas of the hotel, from housekeeping, food service, maintenance and management consistently go above and beyond to make every stay as enjoyable as possible. During our most recent stay, the hotel manager arranged for special furniture to be delivered... More

Review collected in partnership with this hotel

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete our a review of our property! We are thrilled you have such an enjoyable stay on a consistent basis! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Hamilton, Canada
1 review
4 of 5 stars Reviewed February 9, 2014

My wife and I were treated with special courtesy by the staff, and we truly enjoyed our stay. The rooms are spacious and the breakfast is well thought out. Internet service was really very good, and with the severe winter being experienced this year, the rooms were nice and warm to make our stay worthwhile.

Review collected in partnership with this hotel

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to complete a review of our property. We are delighted that your stay with the Residence Inn Buffalo Cheektowaga was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue... More

Kitchener, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2014

Yes, we were impressed indeed. My family and I had the pleasure of spending a weekend in Buffalo in the winter and for those of you that know Buffalo, you'll be sure to be surprised by my wording of PLEASURE. But Residence Inn made our weekend a PLEASURE. The hotel, the room, the breakfast and most of all the staff,... More

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for taking the time to share your experience! We are delighted you had such an enjoyable stay. I will share your commendations with the staff for their job well done. If you should need any assistance with future reservations, please feel free to contact me directly. Thank you again for sharing. More

lakeview, ny
1 review
5 of 5 stars Reviewed January 22, 2014 via mobile

We loved the spacious rooms and the great customer service. The people that worked there went above and beyond the call of duty. Michael Cardarelli who was the desk manager was outstanding. He was knowledgable and very friendly.

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you for your feedback! Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. More

Hamilton, Ontario
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed January 19, 2014 via mobile

We just came back from a quick one night getaway at this marriott hotel. We used marriott points for our stay. There seemed to be lots of business travellers (it was a Thursday night) Lots of shopping and restaurants very close. We had the king studio suite. We were very impressed! It was spacious, nice furnishings. We did not use... More

Was this review helpful? Yes
NicholasO963, General Manager at Residence Inn Buffalo Cheektowaga, responded to this review

Thank you very much for taking time to share your experience! I am very happy you had such an enjoyable stay. We will look forward to seeing you on any return trips to the Buffalo area! More

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Additional Information about Residence Inn Buffalo Cheektowaga

Also Known As:
Residence Inn Buffalo Cheektowaga Hotel Cheektowaga
Residence Inn Buffalo Cheektowaga Hotel
Residence Inn Buffalo
Buffalo Residence Inn
Address: 107 Anderson Rd, Cheektowaga, NY 14225
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Buffalo Cheektowaga 3*
Reservation Options:
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