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All 18 Cheektowaga hotels

BEST WESTERN The Inn at Buffalo Airport

2.5 of 5 Hotel   |   4630 Genesee Street, Cheektowaga, NY 14225-2408
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Ranked #15 of 18 hotels in Cheektowaga
A recent review
5 of 5 stars reviewed 2 days ago
Manil C columbia, United States
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286 people have reviewed this hotel

Traveler rating
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    104
    74
    32
    37
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108
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
columbia, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very Clean, Comfortable Beds, Refrigerator & Microwave oven. The room had everything we needed. Cofee Maker too. I would give a good rating & can be cosidered as a 4+ star hotel. The staff & Management is very friendly & corteous. They provide transportation to the airport which is available 24 hrs per day.

Review collected in partnership with Best Western

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Kingston, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Rooms are clean and comfortable, and the cost is responsible . The lobby isn't the prettiest, but who really cares. They just completed a renovation so it's decent - pretty much a typical hotel lobby. The location is perfect, being a block away from the airport. I've stayed here a few times and the rooms are very quiet. The staff... More

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Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel off and on for close to 20 years when traveling. It had started to look tired. The renovations and updating of 2013 & 2014 (now completed) are much appreciated and show well. It was a good stay, the staff courteous, the breakfast enjoyable and location great for meeting a flight. For traveling in and... More

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for taking the time to share your experience and feedback regarding your recent stay with us. I'm so glad that you're enjoying the updates and renovations and that you found our accommodations comfortable and convenient. We look forward to seeing you again! More

Cobourg, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Stay at this hotel frequently when flying out of Buffalo. Like the proximity to the airport and the on site parking. Have never had a bad experience at this hotel, staff are friendly and very helpful. Would recommend this hotel.

Review collected in partnership with Best Western

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Your feedback is greatly appreciated and is encouraging and rewarding for the efforts of our staff who strive to ensure that you receive a five star experience at a great rate every time you stay! We thank you for your loyalty and we look forward to seeing you during your next visit. More

Toronto, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Clean, efficient, comfortable and economical - with parking and transport to/from airport and even a quick full breakfast to boot. Friendly staff, easy to find location. Just what you'd expect from the Best Western chain. Just what you need for access to the Airport, with parking at the hotel.

Review collected in partnership with Best Western

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to leave feedback on your most recent stay. We strive to ensure that every guest has a high quality experience just like yours and we appreciate the acknowledgment and compliments. Our staff works very hard to impress guests like you and we look forward to seeing you again soon! More

Valley Cottage, New York, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location. It has been recently renovated and the breakfast is great. The hotel crew was very cordial and always ready to help. All this for a very affordable fare, For sure I am going back to this hotel.

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are thrilled to hear about your positive experience with our hotel. We strive to provide the best service and the best accommodations at the best price. We take pride in our service, our kindness and our convenient location. We are looking forward to seeing you again! More

Brantford, Canada
2 reviews
3 of 5 stars Reviewed 2 weeks ago

We reserved using the 800# and at time of check in the hotel would not honor the quoted rate, which was to include extended stay parking and airport shuttle service. We ended up paying 26% more! The included breakfast was not available until 6:30am and we had to leave for the airport by 5am. And the van used for the... More

Review collected in partnership with Best Western

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I am so sorry for the misunderstandings and inconveniences that troubled your most recent stay with us. It is always our aim to assist and impress our guests and I regret to learn that this did not happen for you. Your feedback is very helpful to us and will make it possible for us to make improvements upon the weaknesses... More

Millbrook
Senior Contributor
29 reviews 29 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Wanted a bed and parking for a flight from Buffalo. Got a hotel under reno, small room, and parking on the gravel out back. Not the cleanest. Most hotels offer a bag breakfast for early flights, but not here. But they were quick on the drop off and pick up. Walk to Maxs for greasy wings and cheap beer.

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for taking the time to give us your valuable feedback. It through feedback like yours that we are able to see our strengths and our weaknesses. We appreciate your suggestions and notes regarding our services and accommodation and we will be happy to give you an even better experience during your next stay. More

Brantford, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we had an early flight out of the Buffalo airport and decided to stay at the BW airport hotel. we had excellent service and assistance. the room was very comfortable and clean. we had a wakeup call and took the shuttle which were both on time and friendly. I would recommend this hotel to anyone. there is a Denny's and... More

Review collected in partnership with Best Western

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear Wesm, We're glad to know that in our own little way of assisting you, you've enjoyed your stay on our hotel. Thank you for giving us a very positive review, especially appreciating our staff, the place and the breakfast we served. It is our pleasure and responsibility to provide every client a fantastic customer service for their own satisfaction.... More

Waterloo, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Wonderful staff, perfect location to catch a plane, really great complimentary breakfast. The only concern is how thin the walls are between rooms. The guest beside us was chatting in the phone and we heard every word of her conversation and she truly didn't seem to be yelling into the phone. We simply turned on the fan for a bit... More

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Dear JoandSal, Good day! Thank you for giving us a very positive review, especially appreciating our staff, the place and the food served to your family. It is our responsibility to provide every customer an excellent service and customer satisfaction. We also wanted to apologize if you felt a little discomfort with the noises you heard from the other room.... More

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Additional Information about BEST WESTERN The Inn at Buffalo Airport

Also Known As:
Best Western The Inn At Buffalo Airport Hotel
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga
Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408
Phone Number:
Location: United States > New York > Cheektowaga
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 18 hotels in Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
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