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BEST WESTERN The Inn at Buffalo Airport

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4630 Genesee Street, Cheektowaga, NY 14225-2408
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BEST WESTERN The Inn at Buffalo Airport
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BEST WESTERN The Inn at Buffalo Airport
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496 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Ohio
5 of 5 stars Reviewed yesterday NEW

We've stayed at this hotel on 3 separate occasions & it will continue to be our go to hotel in Buffalo NY. We usually use it as an overnight stay on our trips between Ohio & Quebec. It is usually very well priced. It is clean, comfortable, cozy. Wifi, overnight parking & breakfast are included. Really worth a visit

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

We were surprised how quiet the hotel was considering the proximity to the airport. The room was clean, plenty of towels. The woman at reception was exceptionally nice at check-in. Our granddaughters were disappointed that there was no pool, but we understood this is probably more of a business hotel. Breakfast was a disappointment. My granddaughter noticed one of the... More 

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Seattle, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Last night of our trip. Staff helped with airport shuttles, finding rental car drop-off, early morning flight. Very close to Buffalo airport but I heard only one plane taking off. Everything was clean and reasonably up to date.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for appreciating our efforts of providing you with clean and up-to-date amenities. We are so glad to know that we were able to attend to your needs and that you enjoyed your stay with us. We do hope that you and your family will visit us again soon and thank you so much for your business. More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago NEW

Cheeier atmosphere needed flowers on lobby coffee table and front desk. There was a large dirty bucket and mop 4 doors from our room..put it away when not in use. Gross Breakfast selection very small grainy eggs. Very clean room lots of towels..

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Our staff would like to thank you for appreciating our efforts of providing you with great customer service. We are so glad to know that you recognize our hard work in providing you with clean accommodation. We will definitely look into the concerns that you raised and rest assured that they will be worked on and corrected immediately. We hope... More 

Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed 1 week ago NEW

I liked my overall stay at this hotel during my two days stay with family ...... Only thing that surprised me was a comment from Staff when i asked them to provide some Bath accessories "they provide only one shampoo per two guests" that's ridiculous Other than this one issue my experience was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for taking the time to post this review you have of our hotel. We are so glad to know that you enjoyed your stay with us. We will definitely look into this concern you raised about bath accessories and we will discuss this with our staff. We do apologize for any inconvenience this issue may have... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family (2 adults & 1 child) stayed here the night before we flew home out of BUF. We had a lovely visit to Toronto/Niagara Falls and stayed in a great resort outside of Niagara (White Oaks - I also did a review for them) but we needed a place close to the airport because our flight was early in... More 

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for this wonderful review you have of our hotel. We are so glad to know that you enjoyed your stay with us. We are so happy to know that you liked our breakfast and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations. We would love to have you... More 

Toronto, Canada
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

First off, the staff here are great, very welcoming and friendly. You get a warm, friendly greeting when you arrive and they work hard to make this place work, setting out cookies for guests in the evenings and making sure morning breakfast is hot. However, there are too many negatives to ignore. They advertise free coffee/tea 24-7. I tried it... More 

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for finding the time to post this review you have of our hotel. Our staff would like to thank you for recognizing our efforts of providing you with a great customer service. We would like to apologize for the noise you heard in your room. We are discussing ways to minimize such noise further and rest... More 

Ione, California
Level Contributor
41 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place was quiet, clean and comfy with a friendly staff, priced right, and conveniently located. Nice amenities. It didn't have a pool but had a decent hot breakfast. We would certainly stay there again.

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are so glad to know that you are considering staying with us on your future travels. We would love to have you back and we want to thank you for recognizing our efforts of providing you with clean and comfortable accommodations. We hope to see you soon and thank you so much for your business. More 

Buffalo, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The room was clean. Decor not my style but ok. Front staff was very friendly. Breakfast area was a little cramped, but the food was hot and fresh and always being filled. Would recommend to anyone that wants a place to stay the night before flying out the next day. Very convenient to the airport.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for taking the time to post this review you have of our hotel. We are so glad that you liked our breakfast and thank you so much for recommending us to other travelers. We hope that you’ll consider staying with us again in the future and thank you so much for your business. More 

Rocklin, CA, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

This Best Western worked out well for us for the night before we caught an early a.m. flight to return home. It was very convenient to the airport and to dining (Denny's). The accommodations were clean. Beds and pillows were very comfortable. It was quiet and we were able to sleep well. We especially appreciated the "Grab and Go" breakfasts... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are so glad to know that you were able to get a good night’s sleep during your stay with us. Thank you so much for appreciating our efforts of providing you with services that fits your needs. We hope to see you and your family back soon and thank you so much for choosing to stay with us. More 

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