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BEST WESTERN The Inn at Buffalo Airport

2.5 of 5 4630 Genesee Street, Cheektowaga, NY 14225-2408
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BEST WESTERN The Inn at Buffalo Airport
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BEST WESTERN The Inn at Buffalo Airport
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395 reviews from our community

Traveler rating
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    139
    93
    37
    39
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157
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW

A nice place to sleep, close to the airport, if you have an early flight. Nice breakfast, friendly staff. Close to Max's diner (a nice place to grab a bite and watch the game)! Easy access to shopping. The room is clean and at the end of the hall, it is quiet. Front desk staff is knowledgeable about local attractions... More 

Was this review helpful? Yes
Stouffville
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The renovations from last visit are done. Everything was clean and staff very friendly. Location for where I needed to be was perfect. The only negative was that the orange juice dispenser was empty during the morning breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your kind comments and review regarding our high standards of cleanliness and hospitality. We are glad that you found our location to be convenient. However, I am very sorry to hear that you encountered such inconveniences (juice dispenser) during your most recent experience with us. We hope you'll return someday to see how we're improving. More 

Sacramento, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

You can't beat the location. Close to the airport and freeways. Room was decent, beds were comfortable. Attended both a Sabres game and Bills game and was able to easily drive to both. Staff was also very friendly. The only downside to my stay was the subpar fitness room which had about three pieces of equipment.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are glad that you found our location to be convenient. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. I am also glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We... More 

Barrie, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

To start on a positive note, the room was clean and the staff were friendly. I paid $140 Canadian for the night. The room was very small and the bathroom needed updating. We were on the third floor at the end of the hall, near the ice machine. My husband and I left the TV on while going to bed... More 

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for your compliments to our staff and high standards of cleanliness and hospitality. I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us especially at the shower room. We do request that noisy guests quiet down in the evening hours to allow other guests to enjoy a... More 

tucson, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is fine for between airport stays. Shuttle is great. Did not do the breakfast. Would definitely stay there again. Employees are friendly. They are also very busy cleaning. It is a good value.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. I am glad that you enjoyed the value and the cleanliness of our hotel! We look forward to your next visit! More 

Niagara-on-the-Lake, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Chapter than the long term parking at three airport.119 plus tax. Shuttle every 15 minutes 24 hours a day. Very friendly reception. Breakfast included, usual scrambled eggs bacon plus waffles yogurt etc. Will do park and stay as well. Phone direct for best price.

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It is so rewarding to hear that we were able to provide a comfortable and convenient experience. I am so glad that you enjoyed the breakfast and the service which includes scrambled eggs, bacon, yogurt, and waffles. We hope you're looking forward to your next stay as much as we are! More 

Mount Hope, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel staff ensured we were well looked after and made us feel like we were appreciated customers. Upon return to retrieve our car, we were greeted with a pleasant driver who took us directly to our car and made sure we knew how to proceed by route to Canada

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest especially the driver. We are glad that you were satisfied with the hospitality of our staff and the convenience of our... More 

Ontario, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel twice, once before our flight and once on our return. We were able to leave our car here while we vacationed. The hotel is well up to Best Western standards and the free breakfast is excellent.. Our flight out was early in the morning so we missed breakfast but they gave us a bagged breakfast... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for your review, your feedback, and your comments regarding your stay. I am so glad that you enjoyed our free breakfast and the bagged breakfast to go which consisted of cheese and egg sandwich, apple, and cookie. I am glad that you enjoyed the value and the convenient location of our hotel! We seek to give each guest... More 

Newark Valley, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice, up to date and enjoyable. The shuttle driver and the Hotel Manager were excellent. Gave us a great deal on lodging and parking while we were gone. Saved almost enough on airport parking to pay for the room. Great deal. Will stay here again.

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We appreciate you giving your positive feedback about your experience. We are thrilled to see that you enjoyed your time with us! We have shared your compliments with our shuttle driver, and he was greatly honored that you mentioned him. Thank you for giving us the opportunity to recognize our staff for a job well done! On behalf of our... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed two nights in November on a shopping trip. The location was good for shopping but would be even better if you were flying out of Buffalo airport. The hotel was as expected -- a basic hotel that was fairly clean, but is showing some age and wear-and-tear. It seemed comparable to many of the other options in the... More 

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for finding the time to share about your stay. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. Thank you for appreciating the cleanliness of our hotel and the value we provide to our guests. We hope that you will be more... More 

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Additional Information about BEST WESTERN The Inn at Buffalo Airport

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
Number of rooms: 78
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Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga
Hotel Style:
#1 Best Value Hotel in Cheektowaga

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