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All 19 Cheektowaga hotels

BEST WESTERN The Inn at Buffalo Airport

2.5 of 5 Hotel   |   4630 Genesee Street, Cheektowaga, NY 14225-2408
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Ranked #13 of 19 Hotels in Cheektowaga
A recent review
4 of 5 stars reviewed yesterday
Anup G Stamford, United States
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343 reviews from our community

Traveler rating
    68
    121
    82
    34
    38
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138
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Stamford, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel is neat and clean and the staff is very friendly. We enjoyed our stay there. The breakfast was also good. Except two things our overall experience was pleasant. The towels were not fresh clean and looked pale and the toilet flush was slow and took a lot time time to refill the tank.

Review collected in partnership with Best Western

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Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Small dirty smelly room, uncomfortable beds, sink in bedroom. Dirty carpets, old bathroom fixtures, Not good value for the money. I could have stayed in a four star hotel for the same rate then this dump.

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Ontario
Contributor
16 reviews 16 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Since we were flying out of Buffalo at 6:30 AM and returning a week later at 11:30 PM we decided to do a stay park and fly using this hotel. The Best Western offered a very reasonable rate for this service. The Inn is very close to the airport. The actual driving time to the airport is less than 5... More

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful, and welcoming as possible. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. It is heartwarming to hear of how our efforts to give you a great experience,... More

OWEN SOUND
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed here as we had an early flight out to Seattle , WA. Clean room , comfortable bed - nothing fancy but quiet. Excellent shuttle service and explanation for return procedure. Will stay here again!

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It is so rewarding to hear that we were able to provide a comfortable and clean experience. We are so glad that your stay was peaceful and we look forward to seeing you again! More

Hamilton
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Upon arrival we immediately noticed the lobby and breakfast room was completely renovated. As well, our room had also been freshly wallpapered. The bed was very comfortable (first time with no sore back). The staff at the front desk was very friendly and helpful. Would gladly recommend this hotel to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit... More

beamsville, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

we just needed a place to stay because the flight was early, everyone was helpful and friendly ... got a bag breakfast which was great because we left around 4:30 in the morning so it held you over. the beds and room where comfortable, would stay there next time ...really close to the airport was a plus

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. It is so rewarding to hear that we were able to provide a comfortable and convenient experience of our location. We... More

Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed here a number of times and always very well received and comfortable. Shuttle on time for departure and take off, very important for me. If you have a very early departure they off "Breakfast in a bag" and the coffee is always available 24/7 Once I left an article in the room.... it was waiting for me on... More

Was this review helpful? Yes 1
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am glad that you enjoyed the value and the convenient location of our hotel! It is so rewarding to hear... More

1 review
2 of 5 stars Reviewed 2 weeks ago

If you just need a place to shower, sleep, eat and leave. Wow to post this review, I have to say more?!? Aside from their cheerful staff, they really need to CLEAN the place, change the carpets, mend all the holes in the wall/door, paint it a lighter color, add more lighting, buy new mattresses. A smile from the reception... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. I want to assure you that your comments are being taken seriously, passed onto our staff and addressed through continuous improvements to our accommodations and policies. We will address the maintenance task right away... More

canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here when the price is right. will definitely stay here again, The value, staff, area, very convenient, close to everything. Good restaurant, and shopping all around. Good for airport trip, stayed in here a few time.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I am glad that you found our accommodations to be comfortable and our service to be welcoming. I am glad that you enjoyed the value and the convenient location of our hotel! Thank you for sharing your review. More

Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

if your looking for a nice place to stay, good to excellent service, good cheap price, near restaurant and airport hotel. This is it!... I haven't tried the other hotels nearby such as hilton but I'm not into luxury hotel. The hotel is near Denny's which is excellent. Near the freeway and gasoline station. if you rent a car and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for taking the time to leave this review about your recent stay. We are so glad that you found everything to be enjoyable and were pleased with the price. We hope to see you back very soon. More

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Additional Information about BEST WESTERN The Inn at Buffalo Airport

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
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Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga

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