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BEST WESTERN The Inn at Buffalo Airport

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4630 Genesee Street, Cheektowaga, NY 14225-2408
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BEST WESTERN The Inn at Buffalo Airport
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BEST WESTERN The Inn at Buffalo Airport
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455 reviews from our community

Traveler rating
    111
    171
    97
    37
    39
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179
134
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48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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    (455)
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1 review
5 of 5 stars Reviewed 1 week ago

The service at the Best Western Hotel was great; my room was clean and ready at my time of arrival. The hotel was quiet also...and excellent place to rest and later shop with all the great food restaurants in buffalo.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! More 

Horseheads, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel 3x in the past year-they have a package where you can stay, leave your car at the hotel and they'll shuttle you to and from the airport. Every employee we have encountered at the hotel has been great, very friendly and helpful. The hotel itself is a little outdated, not such an issue but... More 

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

OUr primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. Your comments regarding the ways we can still improve are just as important, and... More 

Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I visited the hotel April 2015. I called ahead to book My room. I needed to stay at the end of My vacation not the beginning. The Hotel was so accommodating, I received prompt shuttle service to the Airport upon My arrival. Upon My return at midnight I received prompt shuttle service from the Airport to the hotel. My room... More 

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It means a lot to hear from guests who are satisfied with all of our services and amenities. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for... More 

West Chester, Pennsylvania
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is located near the Buffalo Airport. It is clean and comfy, Front Desk staff were friendly and helpful. Coffee and a light breakfast is provided. WiFi is also strong with decent speed. Rooms were ok. Lots of Pillows and good heating and cooling. Will keep on my Buffalo list of hotels.

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We're glad you had a great time with us and we look forward to serving you again. More 

Ottawa, Canada
Top Contributor
69 reviews 69 reviews
66 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great experience overall. Free shuttle available, and came with minimal wait on arrival and as scheduled on departure. Grab and go breakfast is available - basic (fruit, yogurt, coffee, and you can warm up an unhealthy breakfast biscuit), but it's really just great that they have it at all. Hotel itself is basic and clean. The heating system in the... More 

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are so glad to hear that you had an enjoyable stay with us and had an overall great experience. We look forward to seeing you again on your next visit. More 

Mississauga, Canada
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean & compact. Mind the bathroom & closet doors when opening or closing due to it's narrow space. Location is good & very close to the airport just behind Denny's restaurant. We barely heard any airplane noise & had a restful sleep. Breakfast was really good & comparable to Holiday Inn. There were scrambled eggs, sausage, pancakes,... More 

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We truly appreciate you taking the time to share this review and are so glad to hear that you enjoyed your stay and our breakfast offerings. We hope to see you back very soon to provide you with another enjoyable and memorable experience. More 

Newmarket, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While the hotel is somewhat dated, the staff are fabulous and the rooms are clean and comfortable. We booked the Stay, Park, Fly package -- excellent value. Hotel conveniently located to restaurants (3 good ones within walking distance) and the airport.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Marilyn, It is such a compliment to hear that you found your stay to be an excellent value and that you enjoyed our staff. It was such a pleasure to have you stay with us. We hope to see you again the next time you visit the area. More 

Greensboro, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel for the price. Great value. I can't speak on the breakfast since I left at 4:30am, but the breakfast area was very neat and clean. The room was clean. Received my wake up call on time. Helpful staff during check in and check out.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Karla, Thanks for taking the time to share this review. We are so glad that we were able to accommodate you during your travels and provide you with an enjoyable stay and a great value. Please do come back and see us again soon! More 

n.e. pa., United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

very nice hotel with free shuttle to airport free breakfast and even if you are leaving before they serve they give you a breakfast snack to take with you that was very thoughful ! very clean room ,very helpful and nice employees.close to the airport all around nice stay we would stay again .

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Donald, It was our pleasure to serve you during your recent trip through New York. We are so glad that you enjoyed the shuttle, breakfast and overall stay. We look forward to serving you again very soon. More 

Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very close to airport, hotel room and parking while away on vacation very reasonable. Staff very friendly and helpful. Hot breakfast was a bonus before departing for the Buffalo airport. Room was clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. It is wonderful to hear that you enjoyed your stay and our location, accommodations, breakfast, staff service and hospitality. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We can't... More 

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