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BEST WESTERN The Inn at Buffalo Airport

2.5 of 5 4630 Genesee Street, Cheektowaga, NY 14225-2408
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BEST WESTERN The Inn at Buffalo Airport
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BEST WESTERN The Inn at Buffalo Airport
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423 reviews from our community

Traveler rating
    99
    152
    96
    37
    39
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170
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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LIndsay, Canada
2 reviews
5 of 5 stars NEW

We always have a great stay at this hotel. Staff are pleasant. Rooms are clean. Beds comfy. Breakfast is good. Hot and cold drinks available in the lobby when we arrive are appreciated. Too bad the cookies ran out before we checked in that night!

Review collected in partnership with Best Western

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Brantford, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here prior to flying out to Florida for a cruise. Great location and nice perk with the breakfast. Would like to see the breakfast started earlier for people with early flights. Don't think it would be a big deal to offer at 4 instead of 6 am so you can take advantage of an amenity you paid for. Overall,... More 

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We have stayed at this hotel every time that we have traveled and have always looked forward to the comfort of the beds and a nice breakfast. Its nice to know that we have a great place to stay when we fly out of buffalo at a great price thanks

Review collected in partnership with Best Western

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Dundas, Ontario
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We left our van at the BW and took the shuttle to and from the airport. We stayed the night before our flight and the night that we returned. Rooms were clean and comfortable, Check-in and check-out were both quick and easy with friendly staff. Wi-Fi was available. Breakfast was available after 6 AM or a brown bag option before... More 

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We are glad your stay was comfortable and we look forward to your next visit! More 

burlington, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Very pleased in all respects. Close to airport, excellent shuttle service and use this motel every time we travel from Buffalo. Rooms are clean, internet is good and if up early, a grab & go breakfast is provided for very early flights.

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for your high rating of our hotel and for taking the time to share your experience! It is rewarding to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. Your five star review means a lot to us, and we thank you for taking the time to... More 

Brantford, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It was a last minute decision to book this hotel before flying out of Buffalo due to uncertain weather conditions. Despite all of the snow the hotel was easily accessible. Left our vehicle for the week at an off-site location that was well plowed and easily accessible. Breakfast was very good and the staff was friendly and courteous.

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are overjoyed to discover the positive impression we made with our accomodation, service and hospitality. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! Thank you again for your feedback! More 

Hamilton, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Although the hotel is very adequate for airport excursions, I did run into difficulty with staff following through on requests in a timely manner. The breakfast service is not available for guests having very early flights and the staff were not forthcoming in letting us know our alternate options.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us such us no available breakfast service and not so good customer service. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit. More 

Port Dover, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

we've stayed here on previous travel. It is convenient and friendly. Staff is accommodating and very friendly. we enjoy flying out of Buffalo and the Best Western is very convenient. we've tried other hotels but find this one to our liking. we'll staf\y there anytime we fly out of Buffalo.

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality (friendly and accommodating) as well as care that we aim to provide for each and every guest. We look forward to serving you again in the future! More 

toronto
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our first time in this Best Western. We have stayed in a comparable hotel very close by in the past, which cost us quite a bit more money. The only difference I could see is that the Best Western does not have a pool. Most people were doing the same as us, staying overnight because it was so... More 

Was this review helpful? Yes
Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us. I am excited to hear that we have been an important part of your travel convenience. Your comments on how we can further improve upon the guest experience are also very helpful to us. We are... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

tired...needs reno ...big time....not the cleanest. Parking lot not well maintained....do have a restaurant of sorts close by ...no mall close if you need something quick or forgot to bring...good for a one night flopper ..that's about it

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We appreciate your feedback about your recent experience in our hotel. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to us. We hope to see you again and that you'll finally be truly impressed with our improvements. More 

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Additional Information about BEST WESTERN The Inn at Buffalo Airport

Address: 4630 Genesee Street, Cheektowaga, NY 14225-2408
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN The Inn at Buffalo Airport 2.5*
Number of rooms: 78
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Also Known As:
Best Western The Inn At Buffalo Airport Hotel Cheektowaga
Best Western Hotel Cheektowaga
Cheektowaga Best Western
Best Western Cheektowaga
Hotel Style:
#2 Best Value Hotel in Cheektowaga

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