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BEST WESTERN The Inn at Buffalo Airport

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4630 Genesee Street, Cheektowaga, NY 14225-2408
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BEST WESTERN The Inn at Buffalo Airport
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BEST WESTERN The Inn at Buffalo Airport
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440 reviews from our community

Traveler rating
    107
    161
    96
    37
    39
See reviews for
175
130
27
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very close to airport, hotel room and parking while away on vacation very reasonable. Staff very friendly and helpful. Hot breakfast was a bonus before departing for the Buffalo airport. Room was clean and comfortable.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel was very clean and comfortable. The staff were very friendly and helpful. The morning breakfast very very good with a good selection of breakfast food. Coffee both regular and decaf seem to be available most of the time.

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Fort Erie,Ont
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is the 4th time that we have stayed here during the past 6 months so, needless to say, we really like it. The hotel offers a good park and fly package with shuttle service to the airport. Rooms are on the small side but are comfortable with a king sized bed, work desk and loveseat. Good towels and linens.... More 

Review collected in partnership with Best Western

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Toronto, Canada
Top Contributor
96 reviews 96 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i often fly out of buffalo - instead of getting up early i decided to drive down the night before and after a little research - picked this place. i have recently been staying at best westerns as they have been remodeling and i have been quite impressed. There was a big concert the night before - and they adjusted... More 

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout your stays. Thank you so much for your compliments to the renovations we have done, our location, our breakfast and other services. We are very happy... More 

Lakefield, Ontario, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed two overnights at Best Western-The Inn at Buffalo Airport on this trip, the night prior to a 6am flight and after a past midnight arrival. Shuttle service was quick and direct (no stops at other hotels) The driver was friendly and very helpful. Staff at the desk very friendly and check in was quick and easy. Room clean... More 

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for sharing this five star review of our hotel and services. Our shuttle service driver and the rest of our staff are highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We look forward to serving you again and giving you another five... More 

Garfield Heights, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We will stay again at this hotel and more Best Western locations. It's right next door to the Buffalo Airport, and there's many restaurants and shopping areas. The room was cozy, clean, and comfortable. Personnel were helpful and very friendly. They will help making pancakes, or answer question, you may have. The complimentary breakfast had a wide variety of things... More 

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Port Hope, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Very friendly and efficient staff, minutes from the airport with very fast shuttle service and excellent park and fly or reverse park and fly options. 24 hour Denny's restaurant right in front. Free breakfast and internet. Just makes sense!

Review collected in partnership with Best Western

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Portland, Oregon
2 reviews
5 of 5 stars Reviewed 1 week ago

Landing at 12:38 a.m. So, I wasn't going to drive to the Southern Tier after flying from the West Coast, to ski. I reserved online. Called ahead day of travel. Cortsey phone from the aiport. Picked up in 10 minutes. Waiing for me at the front desk, directly to my room and sleep! No noise, Up at 9. (Missed the... More 

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I can't begin to tell you how much we enjoyed reading this review. Our ultimate ambition is to provide a five star experience, and we are thrilled to learn that we have succeeded. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit! More 

Miami, United States
1 review
4 of 5 stars Reviewed 1 week ago

Jessica at the front desk was extremely helpful. She helped us with some sight seeing options. She was prompt in reporting a room issue we were experiencing. She has a wonderful personality and attitude. She made for a great experience. Thank you Jessica, you rock!

Review collected in partnership with Best Western

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It means so much to us to hear your positive comments regarding our staff hospitality. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We will happily share your comments with our staff and we look forward to seeing you soon! More 

Terre Haute
Top Contributor
117 reviews 117 reviews
56 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I took a quick weekend trip to Buffalo to see Niagara Falls in its "frozen" state. I arrived late on a Friday evening and Freddy the shuttle driver arrived several minutes after I contacted the hotel for pickup. He was courteous and friendly. The hotel itself looked dated and was in need of renovations and updating. However, the lobby area... More 

Was this review helpful? Yes 2
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for acknowledging the efforts of our shuttle driver (Freddy) to be as courteous and friendly. It is so rewarding to hear that we were able to provide a comfortable bed and clean room. We want to apologize for the issues that you experienced such as unlocking the door with the key card, though we are very... More 

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