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BEST WESTERN The Inn at Buffalo Airport

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4630 Genesee Street, Cheektowaga, NY 14225-2408
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BEST WESTERN The Inn at Buffalo Airport
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BEST WESTERN The Inn at Buffalo Airport
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461 reviews from our community

Traveler rating
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    97
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180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

I loved the location, everything we needed (e.g. Target, Wal Mart, Olive Garden, Denny's) was just a short ~8min drive away! We just stayed for the night, we picked this one over other hotels because it had the free breakfast and I always love Best Western's Free Breakfasts!

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Kitchener, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Easy to get to everything we wanted and a clean hotel. Only drawback is there's no pool (if you're looking for that). Really good restaurant just across the parking lot on the right. Our hotel of choice in the Buffalo area.

Review collected in partnership with Best Western

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed here while taking a vacation to Niagra Falls. The rooms were very clean and the staff helpful and courteous . It is very close to lots of restaurants and stores. We would definately stay here again

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are all thrilled to learn that you enjoyed such a pleasant experience with us. It is wonderful to hear of the great impression we made with our clean accommodations, location, hospitality, and services. We're glad you had a great time with us and we look forward to serving you again. More 

Mississauga, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Very quiet, clean there was no noise although we were right beside the airport. Breakfast was good but there coud be some changes. Shopping Mall was easy to get to if you want to avoid the highway. Getting to Nigera Falls was also easy. To pick up wine and grocery was easy to stack up if you dont want to... More 

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

It's good to hear from you and we greatly appreciate that you've taken the time to share your five star experience at our hotel! It is heartwarming to learn of how our efforts to impress you with our accommodations, comfort and convenience have been successful. We look forward to serving you again and giving you another five star experience. More 

Newmarket, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed in this hotel a few times now. The staff are super friendly and helpful, the rooms are very clean, you can get a decent breakfast or a breakfast to go if you are leaving early for a flight, we parked our car while we flew out, shuttle service is fast and efficient, and the price is affordable.... More 

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and five star services to be so welcoming and convenient throughout your stays. Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. It is... More 

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Check in, check out and airport shuttle were all friendly and professional. The room was well-equipped. I can heartily recommend the Best Western Airport, Cheektowaga, NY to anyone wanting to stay in that area. It was nice having a Denny's in the parking lot as well since I hadn't eaten in ten hours by the time I arrived and only... More 

Review collected in partnership with Best Western

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Best Western A, Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! More 

1 review
5 of 5 stars Reviewed April 14, 2015

The service at the Best Western Hotel was great; my room was clean and ready at my time of arrival. The hotel was quiet also...and excellent place to rest and later shop with all the great food restaurants in buffalo.

Review collected in partnership with Best Western

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

We are so glad to hear from you and to learn that we were able to give you a pleasant experience. Thank you for taking the time to share this five star experience with our management, staff, and future guests. We are very happy to learn that your stay was so peaceful, and we hope to see you again soon! More 

Horseheads, New York
2 reviews
4 of 5 stars Reviewed April 10, 2015

We have stayed at this hotel 3x in the past year-they have a package where you can stay, leave your car at the hotel and they'll shuttle you to and from the airport. Every employee we have encountered at the hotel has been great, very friendly and helpful. The hotel itself is a little outdated, not such an issue but... More 

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

OUr primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. Your comments regarding the ways we can still improve are just as important, and... More 

Hamilton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

I visited the hotel April 2015. I called ahead to book My room. I needed to stay at the end of My vacation not the beginning. The Hotel was so accommodating, I received prompt shuttle service to the Airport upon My arrival. Upon My return at midnight I received prompt shuttle service from the Airport to the hotel. My room... More 

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Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It means a lot to hear from guests who are satisfied with all of our services and amenities. Your feedback will serve as encouragement to all of our staff as we strive to provide an exceptional and memorable experience for... More 

West Chester, Pennsylvania
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 6, 2015

Hotel is located near the Buffalo Airport. It is clean and comfy, Front Desk staff were friendly and helpful. Coffee and a light breakfast is provided. WiFi is also strong with decent speed. Rooms were ok. Lots of Pillows and good heating and cooling. Will keep on my Buffalo list of hotels.

Was this review helpful? Yes
Best Western A, Guest Relations Manager at BEST WESTERN The Inn at Buffalo Airport, responded to this review

Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. We're glad you had a great time with us and we look forward to serving you again. More 

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