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All 19 Cheektowaga hotels

Comfort Inn Cheektowaga

2.0 of 5 Hotel   |   475 Dingens St., Cheektowaga, NY 14206
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Comfort Inn Cheektowaga
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Ranked #8 of 19 Hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Kelli99 toronto, ontario
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184 reviews from our community

Traveler rating
    100
    58
    16
    7
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Markham Ontario
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked the room through Expedia. The hotel was undergoing renovation, apparently the carpets were being replaced. If I had known this before, would have never booked. The odour gave me allergic reaction. The breakfast room is small and had to wait for more than half hour to get a place to sit. As my booking was non cancellable, I couldn't... More

Was this review helpful? Yes
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear JayMarkhamOntario , Thank You! for your feedback regarding your stay. We apologize you were not notified of the renovations prior to booking and arrival. We tried to minimize the disturbances for guests while the crews were working. Our renovations are completed and we hope you will give us another opportunity to make things right. Best Regards, Robert G. Front... More

toronto, ontario
Top Contributor
77 reviews 77 reviews
39 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here during a shopping trip. From everything I read, I got the impression that this hotel was "right next" to the Walden Galleria but it's actually about 7km away. They hotel is right off the highway and not in a great looking area but the hotel is clean and staff are friendly. Rooms are big with lots of... More

Was this review helpful? Yes
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear Lora S., Thank You for providing feedback regarding your stay. I apologize that you experienced an issue regarding your stay. My entire staff works hard to ensure that the hotel and rooms are spotless. I have addressed this issue with my Housekeeping staff to ensure another guest does not experience the same issue. We are glad you appreciated the... More

Monroe, NC
Top Contributor
67 reviews 67 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was renovated and very nice, as were the public areas. Enjoyed the room and it was clean and comfortable. Our only issue was the pervasive cig smoke in our non-smoking hallway. Apparently, someone was regularly standing outside of the side exit and smoking it up during our visit because I experienced it several times. Otherwise a very enjoyable... More

Was this review helpful? Yes
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear tarheelluv, Thank You! for the kind words regarding your stay. I do apologize about the smoke smell you experienced. We do try to encourage our guests who smoke to do so in the front of the hotel to keep it away from the rooms. I am glad the rest of the stay was enjoyable. We look forward to your... More

Peachtree City, Georgia
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checked in late for overnight stay. Staff very friendly. Clean rooms & had a jacuzzi tub in room. Comfortable bed. Hotel lobby also clean. Very good continental breakfast with quite a variety to choose from.

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Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear Mary Lou R, Thank You for staying with us and for providing us with feedback regarding your stay. We do value the kind words regarding your stay. We look forward to your next stay when in the area. Best Regards, Robert G. Front Office Manager More

Frankfort, Kentucky, United States
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I will start with the good part - the bed was very comfortable and the room was spacious. There was a musty smell to the room though. Not a big food selection in the area. The front desk recommended a pizza place that delivered (but they were closed on Mondays - which is the day we were there). There was... More

Was this review helpful? Yes 1
Redford, MI
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was very difficult to find a hotel that was within our price range. Probably our fault for traveling at this time. That being said, this hotel was located a pretty good distance from both Buffalo and Niagara Falls. There are absolutely NO attractions around this hotel, for the price that was paid. That being said, the hotel was very... More

Was this review helpful? Yes 1
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear Leetlestar, Thank you for staying with us and for sharing your feedback regarding your stay for all to see. During the summer time the prices for rooms in this area go up due to the close proximity to Niagara Falls (Only 25 minutes). We do try and maintain a reasonable price compared to other hotels and what they have... More

Port Colborne, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We stayed for 1 night with 2 kids. The room was excellent. Very Large. Plenty of room for a roll-a-way bed. Located right off the highway, but we never heard the highway at all. The bed and pillows were really good - had a great sleep. It's also in a great location. Just minutes to downtown Buffalo, and minutes to... More

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Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear Jane W., Thank you for sharing your feedback regarding your stay for all to see. I have shown your feedback to Kathy and the rest of my staff and they appreciate the kind words. I am glad to hear you enjoyed our spacious rooms and expansive breakfast which we feel besides our World Class customer service sets us apart... More

Gatineau, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 27, 2014

Ended up having to sleep over in the Buffalo / Niagara Falls area on a Saturday night July 12; this is the only place we could find a room. $225 / night. Comfortable, breakfast included but the pool was minuscule. All was good but just way too much money for one night with zero attraction around. Avoid staying in this... More

Was this review helpful? Yes
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear MrGinoL, Thank you for staying with us and for sharing your feedback regarding your stay for all to see. During the summer time the prices for rooms in this area go up due to the close proximity to Niagara Falls (Only 25 minutes). We do try and maintain a reasonable price compared to other hotels and what they have... More

South Burlington, Vermont
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed July 24, 2014

I booked this room room from my Choice Hotels account. The room was $129.95, but it was more like a $60.00 room! I travel through out Northern, Central and Western New York on a weekly basis and have stayed in many Comfort Inns. This facility has great pictures and pretty decent reviews, but in my opinion it was way overpriced... More

Was this review helpful? Yes 1
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear Dave Y. , On behalf of the hotel and staff we want to apologize that your stay with us is not an enjoyable one. We do strive to maintain a clean and safe environment for all our guests. We do have a few smoking rooms all with a separate ventilation system to help prevent the smoke smell from reaching... More

Lawton
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2014

We were there for 8 days and the staff was always polite and very customer focused. Because we were there for a bowling tournament, we were in and out, depending on when bowling was. the housekeeping staff would just ask when a good time would be to clean and they always did a fabulous job. I was pleased that the... More

Was this review helpful? Yes 3
Comfort_Inn_NY028, Front Office Manager at Comfort Inn Cheektowaga, responded to this review

Dear Wendy S. , Thank you for taking the time to leave us feedback regarding your stay. Thank you also for electing to stay with us. We are glad your 8 day stay with us was and enjoyable one. I have let my entire staff know especially housekeeping about your feedback and it is greatly appreciated. We all know that... More

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Additional Information about Comfort Inn Cheektowaga

Address: 475 Dingens St., Cheektowaga, NY 14206
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Cheektowaga 2*
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Also Known As:
Comfort Inn Cheektowaga Hotel Cheektowaga
Cheektowaga Comfort Inn

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