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Courtyard Buffalo Airport

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4243 Genesee Street, Cheektowaga, NY 14225
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1 room 1 guest
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Courtyard Buffalo Airport
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207 Reviews from our TripAdvisor Community

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Traveler rating
    113
    68
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Rusk, Texas
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Great location, conveniently located off NY Thruway. Price was higher than expected for a weekend stay. Front desk staff was great, but the manager was a little on the rude side. Being a Platinum Elite Marriott Rewards Member, I inquired about an upgrade. The front desk associate was very professional about the situation, but the manager who walked up during... More 

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Sunny So Cal
Level Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice stay at this courtyard. Easy shuttle pick up from airport literally across the street. Very nice people at check in, offered up water as I am a platinum member, upgraded Internet, room was great, good breakfast choices...perfect and easy choice when visiting Buffalo. The downtown area and waterfront areas are cool with more to do but this was... More 

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Hartford, Connecticut
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We used this hotel for a brief overnight stay before visiting Niagara Falls in the morning. It was perfect in every way. Check in was quick. The room was very clean. My location request was honored and we literally walked out our door, down a flight of stairs to our car. It couldn't have been more convenient. I am a... More 

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Finger Lakes, New York
Level Contributor
196 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is always more convenient to stay in a local hotel when visiting our daughter who lives near Delaware Park. We have stayed in many hotels around the area, but this was our first time staying here. We were not disappointed. Our room was very clean and fresh. The hotel staff was very friendly. The Bistro was a nice touch,... More 

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review of our hotel. I’m glad that you chose to stay with us and were not disappointed with your experience. I’m pleased to hear you thought the staff was friendly and your guest room was clean. I’ll be sure to share your comments with my team. Thank you for giving us... More 

Denver, Colorado
Level Contributor
255 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There isn't a lot of choice in Buffalo, which seem odd given Niagra Falls, but this courtyard is very convenient right across from the airport and the service is a notch above what you would expect. The rooms are nice, beds fantastic, and the rooms are quiet, so you'll get a good night's sleep.

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review. We appreciate your feedback. We continually strive to exceed expectations and it’s a pleasure to hear that you think we do. Thank you for choosing to stay with us and we look forward to seeing you again. More 

Charlotte, North Carolina
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our flight wasn't landing until after midnight so I booked this hotel for the first leg of our trip based on proximity to the airport. We landed after 1 am due to delays and you could actually see the hotel from the runway. We were so excited about being able to get right to bed. You can actually walk in... More 

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review. I’m happy to hear you had an enjoyable although short stay. I’ll be sure to share your comments regarding you check in experience and guest room with the front desk and housekeeping teams. It was a pleasure having you as our guest and we look forward to you staying with us again the next time... More 

Toronto
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Spent one night on a business trip. Located directly across from the Buffalo International airport, this hotel is also a reasonable choice if you have business downtown as it is only 15 minutes away, even in rush hour. The check-in experience was speedy and professional, and the lobby featured a bistro for quick food and drinks. Not quite a full... More 

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review of our hotel. I’m glad our hotel met your needs and you had an enjoyable stay. It’s good to know you found the hotel quite given our proximity to the airport; many other guests shared the same feedback. I do agree there isn’t much within walking distance however our shuttle... More 

NY
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 16, 2015

As regular mariott customers, this hotel was picked based on name. Highs-lobby/entryway, fire pit, pool/hottub, cleanliness, brand new, soundproof, huge rooms. 95% perfect but they need a drastic change in the following category... Lows-beyond low housekeeping, 2nd night looked like my 4 yr old set up the room. In a rush so didn't have time to speak to management but... More 

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Caitlin D, Manager at Courtyard Buffalo Airport, responded to this review

Dear dcartie, Thank you for taking the time to share your recent experience at the Courtyard Buffalo Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that the service in your guestroom fell short of your expectations. I would love a chance to speak with you and hear more about your experience... More 

Toronto
Level Contributor
66 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 1, 2015

This was our first stay at this location and I have to say we were pretty disappointed. The room was nicely decorated and a good size though. On the first night, we called down to request extra pillows and waited over an hour before calling back to see what the delay was. Apparently, the hotel had run out of pillows(?!)... More 

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review. I appreciate your feedback and observations. You can feel assured that I have addressed all concerns with my team. We strive to provide exceptional service and product expected of a Marriott hotel and on rare occasions, such as this one, we land short of that objective. We understand there are... More 

MASS
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 1, 2015

I have stayed at several Buffalo airport properties and this one is my favorite so far. The lobby "bar/restaurant" while very limited, had good food and great service. It was very comfortable and I met a couple nice folks while sitting at the bar as well. The room was clean and well appointed- everything I needed for a quick in... More 

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review. We’re honored to be your go-to hotel and favorite one in our market. I’m pleased to hear you enjoyed your experience in the Bistro. I will be sure to share your comments with the Bistro team. Housekeeping will also be especially happy to hear you found your room clean and comfortable. We appreciate your choice... More 

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