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All 19 Cheektowaga hotels

Courtyard Buffalo Airport

3.0 of 5 Hotel   |   4243 Genesee Street, Cheektowaga, NY 14225 (Formerly Park Plaza Hotel Buffalo Airport)
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88%
Ranked #6 of 19 hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
usaw1 Toronto
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  • Reviews (161)
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161 people have reviewed this hotel

Traveler rating
    90
    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Toronto
Top Contributor
85 reviews 85 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed on a Sat before early Sun AM flight. Check-in was easy, room was ready and clean, internet was fast. Amenities were appropriate. Nicely appointed room with couch, desk in modern style. VERY quiet room facing parking lot/airport. Fantastic Marriott bedding provided a GREAT sleep.

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed recently with family for shopping. Very clean and modern decoration. It was surprisingly quiet eventhough it was across the airport. We enjoyed the pool and hot tub. The location was great as we were close to shopping and minutes to restaurants. I would have liked to have breakfast included but my family disagrees as it was a perfect excuse... More

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Senior Contributor
25 reviews 25 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

I think the title speaks for itself...I stay at Marriott properties all over the world and haven't witnessed this...Fecal matter in the pool, which at least they promptly closed. Rooms were average cleanliness. Service was terrible. Long lines at Cafe with only 1 employee, bless her heart working hard but couldn't possibly keep up. Management stood around at front desk... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear Crossbonz72, Thank you so much for taking the time to review our hotel on Trip Advisor. Please accept our apologies for the issues you experienced at our hotel. While the safety of our guests is top priority, I am sorry that we had to shut down the pool during your stay. I also want to apologize for the service... More

North Carolina
Top Contributor
70 reviews 70 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been traveling to the area quite a bit and have enjoyed some of my stays at the hotels around the airport. But I have to say that this Courtyard is now my favorite! It's new and very nice. The downstairs is open concept with great spaces to eat or relax. There's even a fire-pit on the back patio. The... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear JG166, Thank you so much for your awesome review of our hotel on Trip Advisor! We are so happy that you were able to enjoy all of the amenities that our property has to offer. Isn't our fire pit great? Our guests really love relaxing out there on a nice evening. We hope that we will have the opportunity... More

San Jose, California
Top Contributor
130 reviews 130 reviews
20 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

The Buffalo Airport is small compared to most airports. It's so small that you can walk out of the terminal, through the parking lot, across the street, and into a gaggle of hotels in less than 10 minutes. The Marriott Courtyard Buffalo Airport is one such hotel in a collection of Marriott properties. It's notable because it's the one Marriott... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear Steven L, Thank you so much for your nice, detailed, review our hotel on Trip Advisor! We are glad that you chose to stay with us on your recent trip to Buffalo and that you were able to take advantage of our complimentary hotel shuttle from the airport. We look forward to serving you again soon! Best, Amanda More

Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Always good to find a quality Courtyard hotel, especially right across the street from the airport. If the Courtyard is full, there are 2 other Marriott hotels right next door, the Fairfield and I think it was the Staybridge. We has a 5:45 am flight and couldn't be any closer to the airport.

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear CarolinaDanO, Thank you so much for taking the time to review our hotel on Trip Advisor! Providing excellent service is our top priority here at the Courtyard Buffalo Airport and we are delighted that you enjoyed your stay with us! We look forward to the opportunity to serve you again soon! Best, Amanda More

Humble, Texas
Top Contributor
59 reviews 59 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice location and just across the street from the airport and no problems with noise from the planes taking off and landing. Staff is very friendly and helpful. Had breakfast there every morning and food was good and inexpensive. Had dinner one night and it was okay.

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review. I’m glad you found our location convenient and quiet given our proximity to the airport. I appreciate the feedback regarding the staff and will share your comments with them. I’m glad you had an opportunity to eat in the Bistro and thought the food was good and reasonably priced. Thank... More

Denver, Colorado
Top Contributor
134 reviews 134 reviews
43 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location by the airport for an early morning flight. It's a courtyard, so a bit scaled down from typical marriott's but the service is very good at the desk and the small cafe. There is a nice area outside to sit and talk and the airport noise a minimal. A good stay

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review. I’m glad you had a comfortable stay and had an opportunity to sit outside and enjoy the courtyard. I appreciate you for choosing to stay with us and we hope to see you again. More

Toronto, Canada
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple nights over the weekend and I must say for the price we paid the hotel exceeded my expectations. The front desk staff was very friendly and helpful with directions to local stores and check-in/check-out was fast and seamless. Both the room and bathroom was very spacious and clean, the tv was nicely placed near... More

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for submitting a review of our hotel. I’m glad to hear you found the staff to be friendly and attentive. It’s good to know you thought the layout of the room was comfortable and suitable for your needs. While we do not offer room service, we do offer a “Bistro to Go” option from our restaurant and will... More

mississauga
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a weekend soccer tournament. The rooms were spacious and clean. Wifi worked well throughout the hotel. The room had a mini fridge but no microwave which was disappointing. Nice lobby and patio with fireplace in the back. I was disappointed that there wasn't a breakfast included. Fairfield Inn and Town Place Suites (both by Marriott) are... More

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the opportunity to submit a review of our hotel. I’m glad you found your room to be spacious, clean and quiet. Our hotel is equipped with double paned windows which helps insulate the building from outside noise. All our guest rooms have a mini-refrigerator however our suites also have a microwave. We also have a couple... More

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Additional Information about Courtyard Buffalo Airport

Address: 4243 Genesee Street, Cheektowaga, NY 14225 (Formerly Park Plaza Hotel Buffalo Airport)
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Buffalo Airport 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Family Hotel in Cheektowaga #5 Business Hotel in Cheektowaga
Hotel Class
Number of rooms
26

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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