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All 19 Cheektowaga hotels

Courtyard Buffalo Airport

3.0 of 5 Hotel   |   4243 Genesee Street, Cheektowaga, NY 14225 (Formerly Park Plaza Hotel Buffalo Airport)
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Ranked #7 of 19 Hotels in Cheektowaga
Certificate of Excellence 2014
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164 reviews from our community

Traveler rating
    91
    53
    14
    4
    2
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55
38
7
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 1 week ago

Easy check in.Nice hotel with free WiFi.Room is clean,towels need to be replace.Price is reasonable but expect additional $25 for non refundable incidental costs. I paid prepaid for one night stay and was charged additional $25 for incidental charges?So before you book read the fine prints or better yet call the hotel.

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear Jocelyn D, Thank you for taking the time to review our hotel on Trip Advisor! We are delighted that your stay with us was comfortable and appreciate all of your feedback. Please rest assured that the additional authorization for incidentals is 100% refundable if you do not add any additional charges to your room and you will typically see... More

North Canton, Ohio
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at a few Courtyard by Marriotts before, but this one was one of the best. The location to the event I was attending was within minutes of the hotel, easy on, easy off the highway. My room was clean and had everything I needed. The best thing I think though... were the quiet closing room doors. No slamming... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear JProsza, Thank you so much for taking the time so write such a great review of our hotel on TripAdvisor! I am happy that your stay with us was comfortable, quiet and convienient for you. We love your feedback about our doors as it really isn't something that everyone thinks about, but can be a true annoyance. We are... More

Toronto
Top Contributor
351 reviews 351 reviews
73 hotel reviews
354 helpful votes 354 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed at this place enough to finally say that it is average at best. Design is unique and well organized with everything that you need for comfort in an overnight hotel however more than 1 night and this place looses it's charm. This hotel is truly average at best. The quality of the sheets and towels are poor... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear FirstClassLuxury001, Thank you so much for taking the time to review our hotel on Trip Advisor. We appreciate your candid feedback and will definately share your comments with our staff. I want to apologize for not exceeding your standards and sincerely hope that you will come visit us again. Best, Amanda More

Toronto
Top Contributor
94 reviews 94 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on a Sat before early Sun AM flight. Check-in was easy, room was ready and clean, internet was fast. Amenities were appropriate. Nicely appointed room with couch, desk in modern style. VERY quiet room facing parking lot/airport. Fantastic Marriott bedding provided a GREAT sleep.

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review. I’m glad you found our hotel to be clean, quiet and conveniently located for your trip. It’s good to hear you had a great night’s sleep. Thank you for staying with us and we hope to see you again soon. More

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed recently with family for shopping. Very clean and modern decoration. It was surprisingly quiet eventhough it was across the airport. We enjoyed the pool and hot tub. The location was great as we were close to shopping and minutes to restaurants. I would have liked to have breakfast included but my family disagrees as it was a perfect excuse... More

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Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the opportunity to submit a review of our hotel. I’m glad you found our location conveniently located for shopping and dining. It’s good to know you thought the hotel was quiet given our proximity to the airport. We do offer a package that includes breakfast, perhaps on your next visit you will have the opportunity to... More

Senior Contributor
25 reviews 25 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed August 25, 2014

I think the title speaks for itself...I stay at Marriott properties all over the world and haven't witnessed this...Fecal matter in the pool, which at least they promptly closed. Rooms were average cleanliness. Service was terrible. Long lines at Cafe with only 1 employee, bless her heart working hard but couldn't possibly keep up. Management stood around at front desk... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear Crossbonz72, Thank you so much for taking the time to review our hotel on Trip Advisor. Please accept our apologies for the issues you experienced at our hotel. While the safety of our guests is top priority, I am sorry that we had to shut down the pool during your stay. I also want to apologize for the service... More

North Carolina
Top Contributor
70 reviews 70 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 24, 2014

I've been traveling to the area quite a bit and have enjoyed some of my stays at the hotels around the airport. But I have to say that this Courtyard is now my favorite! It's new and very nice. The downstairs is open concept with great spaces to eat or relax. There's even a fire-pit on the back patio. The... More

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Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear JG166, Thank you so much for your awesome review of our hotel on Trip Advisor! We are so happy that you were able to enjoy all of the amenities that our property has to offer. Isn't our fire pit great? Our guests really love relaxing out there on a nice evening. We hope that we will have the opportunity... More

San Jose, California
Top Contributor
135 reviews 135 reviews
20 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed August 21, 2014

The Buffalo Airport is small compared to most airports. It's so small that you can walk out of the terminal, through the parking lot, across the street, and into a gaggle of hotels in less than 10 minutes. The Marriott Courtyard Buffalo Airport is one such hotel in a collection of Marriott properties. It's notable because it's the one Marriott... More

Was this review helpful? Yes
Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear Steven L, Thank you so much for your nice, detailed, review our hotel on Trip Advisor! We are glad that you chose to stay with us on your recent trip to Buffalo and that you were able to take advantage of our complimentary hotel shuttle from the airport. We look forward to serving you again soon! Best, Amanda More

Raleigh, North Carolina
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

Always good to find a quality Courtyard hotel, especially right across the street from the airport. If the Courtyard is full, there are 2 other Marriott hotels right next door, the Fairfield and I think it was the Staybridge. We has a 5:45 am flight and couldn't be any closer to the airport.

Was this review helpful? Yes
Amanda E, Manager at Courtyard Buffalo Airport, responded to this review

Dear CarolinaDanO, Thank you so much for taking the time to review our hotel on Trip Advisor! Providing excellent service is our top priority here at the Courtyard Buffalo Airport and we are delighted that you enjoyed your stay with us! We look forward to the opportunity to serve you again soon! Best, Amanda More

Humble, Texas
Top Contributor
59 reviews 59 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 15, 2014 via mobile

Nice location and just across the street from the airport and no problems with noise from the planes taking off and landing. Staff is very friendly and helpful. Had breakfast there every morning and food was good and inexpensive. Had dinner one night and it was okay.

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review. I’m glad you found our location convenient and quiet given our proximity to the airport. I appreciate the feedback regarding the staff and will share your comments with them. I’m glad you had an opportunity to eat in the Bistro and thought the food was good and reasonably priced. Thank... More

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Additional Information about Courtyard Buffalo Airport

Address: 4243 Genesee Street, Cheektowaga, NY 14225 (Formerly Park Plaza Hotel Buffalo Airport)
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Buffalo Airport 3*
Number of rooms: 26
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