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All 19 Cheektowaga hotels

Courtyard Buffalo Airport

3.0 of 5 Hotel   |   4243 Genesee Street, Cheektowaga, NY 14225 (Formerly Park Plaza Hotel Buffalo Airport)
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Courtyard Buffalo Airport
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89%
Ranked #5 of 19 hotels in Cheektowaga
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Sanddancer-abroad South Shields, United Kingdom
  • Overview
  • Reviews (150)
  • Photos (60)
  • Amenities
  • Room tips (25)
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150 people have reviewed this hotel

Traveler rating
    88
    46
    11
    4
    1
See reviews for
51
34
7
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
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English first
South Shields, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is another good Marriott hotel with all the amenities, gym, pool, bar and free wifi. You can walk to numerous restaurants and we walked to Buffalo airport. The airport is modern and also has free wifi, ect.

Was this review helpful? Yes
James C, Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to let us know about your recent stay at our hotel. We are located directly across the street from the airport and many guests including yourself are surprised with the close proximity and short walk over. We do have our 24/hr airport shuttle that also runs within a three mile radius for our guests... More

Toronto, Ontario, Canada
Top Contributor
63 reviews 63 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night. Newer hotel. Pros: nice looking bistro in lobby serving Starbucks, modern lobby, full exercise room - did not use, pool - did not use, free parking, room was reasonable size, great location near Walden Galleria, friendly staff, shuttle service. Cons: functional washroom, cheap toiletries, low thread count linen, average comfort bed, and no food at... More

Was this review helpful? Yes 1
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the opportunity to submit a review of our hotel. Your feedback is important to us and greatly appreciated. I’m glad to hear found our staff to be friendly and the hotel’s location convenient for your needs. It’s disheartening to hear you had to leave the hotel for breakfast at 11:00am. While the Bistro does close at... More

Staten Island, NY
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This Mariott was great. If it had included breakfast like most Mariotts do I would have given it five stars. Even though it's next to the airport I never heard a single plane once inside. Beautiful outdoor area with fire pit. Staff was very friendly and helpful. Pool has great hours and a nice jacuzzi too. Both the pool and... More

Was this review helpful? Yes
James C, Manager at Courtyard Buffalo Airport, responded to this review

Thank you so much for this nice review! We appreciate that you took the time to let other TripAdvisor visitors know about your stay and the amenities we have to offer. I apologize for the wait times for the guest laundry. While normally they are not in use that often, there was high usage that week while the tournament that... More

Toledo, OH
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed one night en route to Niagara Falls from Washington, DC. Check-in was simple and there were plenty of luggage carts available. Parking was plentiful and free, unlike many of the hotels around Buffalo that charge a fee. The hotel was built within the past few years, so furnishings and decor are modern and fresh with clean lines. The... More

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review. It’s good to know you appreciated the décor and layout of our hotel. I’m happy to hear you were able to take advantage of the amenities we offer. Please accept my apologies for the strong odor of chlorine in the pool area. I have followed with my maintenance team to... More

Mumbai Indian
Top Contributor
223 reviews 223 reviews
187 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights on our trip to Niagara Falls. Quite convenient as it takes less than 30 minutes to reach the falls. The hotel seems to be quite new. The rooms are really good and the bed and pillows are excellent. The bathroom is quite spacious with separate partitioned shower area. The room is equipped with good... More

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to submit a review our hotel. It’s good to hear you found your guest room and the bed to comfortable. We have had many positive comments regarding our showers, I am happy to hear you also agree. Thank you for choosing our hotel and we hope to see you again when visiting the Buffalo... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at all 3 properties in this parking lot , they are all run by the same management . Location is good . Management is horrible , they do not engage in correcting situations . We spent a night here beginning of June .Check in process was fast but staff not very pleasant . Room was ok ,... More

Was this review helpful? Yes 1
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review and candid feedback. Please accept my apologies for the seemingly lackluster experience you had upon checking in. You can feel confident that I have reviewed your comments with my staff. Exceptional service is always our goal and anything shy of, is absolutely unacceptable. I appreciate your comments regarding the condition of your bathroom and have... More

Andover, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Right next to the airport and they have an airport shuttle too. The pool was relaxing (not too much bleach) and the hotel has a well equipped gym. The food at the bistro was reasonable for breakfast. Best of all the staff was very responsive to all concerns and requests and went the extra mile to ensure our stay was... More

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the opportunity to submit a review. I’m glad to hear you found the staff to be responsive and accommodating. We continuously strive to provide exceptional service and it sounds like the team met their goal. It’s a pleasure hearing that you had a pleasant and memorable stay. Thank you for choosing to stay with us and... More

Pensacola, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is fantastic! The entire staff from the front desk to the Bistro to the housecleaning are the best. Always very attentive and looking to make the stay very pleasant. I have never really experienced any issues aside of a few maintenance items such as the toilet constantly running. Which, by the way, was taken care of promptly. I... More

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for the great review. It was pleasure speaking with you and I am very pleased to hear you think so highly of our staff and the hotel. I’m glad you chose to give us a try and will be a guest of ours for the next few years. I’ll make sure that I share your comments with the... More

Barrie, Canada
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our second visit in the last year and another great experience. The hotel was booked solid but it hardly seemed busy. Well appointed, clean and great service. 10 minutes from the Walden Galleria, 10 minutes from Transit road and very close to the airport and highway. Perfect location. We will be back. Thanks Marriott.

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for your review. I’m glad to hear that you have stayed with us before, chose to return and had another wonderful experience. It’s good to know you find the hotel conveniently for your needs and despite our location find it to be quiet and relaxing. Thank you for staying with us and we look forward to seeing you... More

Buffalo, New York
1 review
4 of 5 stars Reviewed June 2, 2014

Stayed for a night after flight got canceled. Courteous and helpful staff. Reservation and check-on process are efficient. Beds comfortable, bathroom large, well lit, and clean. Nice lounge and bar. Will stay here again.

Was this review helpful? Yes
Felix R, General Manager at Courtyard Buffalo Airport, responded to this review

Thank you for taking the time to review our hotel. I’m glad you were able to have a pleasant and relaxing experience despite the unexpected circumstances. I appreciate the feedback and will certainly share your comments with my team. Thank you and we hope to see you again if you happen to be in Buffalo. More

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Additional Information about Courtyard Buffalo Airport

Address: 4243 Genesee Street, Cheektowaga, NY 14225 (Formerly Park Plaza Hotel Buffalo Airport)
Phone Number:
Location: United States > New York > Cheektowaga
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Buffalo Airport 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Cheektowaga #5 Business Hotel in Cheektowaga
Hotel Class
Number of rooms
26

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