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All 6 Chautauqua hotels

The Spencer Hotel and Spa

2.5 of 5 Hotel   |   25 Palestine Avenue, Chautauqua, NY 14722
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64%
Ranked #1 of 6 hotels in Chautauqua
A recent review
5 of 5 stars reviewed 2 days ago
ArtLover981 Pittsburgh, Pennsylvania
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119 people have reviewed this hotel

Traveler rating
    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 days ago NEW

I just got back from a 2-day stay at Chautauqua and stayed at The Spencer. It was wonderful!! The accommodations were lovely and the breakfasts delicious. My best friend and I stayed in the E. F. Benson room. We had fun roaming the whole hotel to enjoy the antiques (beautiful fireplace, cherub wall sconces, books, gorgeous artwork). Everyone from the... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

The husband of the owner walked in on my daughter-in-law's massage saying he needed his briefcase! NOT ACCEPTABLE!The room was so warm that my son had to buy a fan. Actual room size was MUCH smaller than their posted photo.

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SpencerHotel, General Manager at The Spencer Hotel and Spa, responded to this review

We regret the interruption of the guest massage treatment. The owner's husband was not aware the room was occupied as the key had been left in the door; normally when the room is not in use the key is left in the door for housekeeping access. As the room had been checked the evening before the guest's appointment the owner's... More

1 review
1 of 5 stars Reviewed 1 week ago NEW

It was our first time in Chautauqua, and we booked the hotel about 2 wks prior to arrival. We were very disappointed in all the Spencer had to offer, with the exception of the front desk 's friendliness. First of all, the accommodations are very old and dated, and stained. Then we learned when we arrived that there were hidden... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The Spencer offers old style hospitality, from the front desk welcome, to the evening honor bar. The rooms have individual charm and character. Breakfasts are individually prepared from the ever- changing daily menu. The location is a very short walk from the amphitheatre (one can hear the concerts from your room's balcony), and a pleasant stroll to the lake front.... More

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SpencerHotel, General Manager at The Spencer Hotel and Spa, responded to this review

We appreciate the couple's favourable comments about the Spencer and the atmosphere offered by our host community of Chautauqua Institution. More

South Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The Spencer accommodations are disappointing in that the picture of the Room which we booked certainly looks larger and different from it actually is. Upon check in no one was at desk, so we "yoo hooed" , and the very affable Laura met us. She took us to our room. The room was/is quite stuffy. Though the hotel advertises air... More

Was this review helpful? Yes 1
Massillon, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The Spencer Hotel looked beautiful in the pictures on the website. The owner was very nice on the phone, however she didn't tell us about all the fees you have to pay to be on the grounds of the "Chautauqua Institute"! We get to the hotel, which was quaint, but dated. We unloaded our things from the car and got... More

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SpencerHotel, General Manager at The Spencer Hotel and Spa, responded to this review

We do our best to inform prospective guests about a stay during the 9 week Chautauqua Season. Many guests book week long stays with us during that time and most report that their stay wih us has been very enjoyable. When we receive a guest telephone inquiry regarding a stay once the Season has commenced and should we have availability,... More

Orlando
2 reviews
5 of 5 stars Reviewed June 16, 2014

Stayed here one night passing thru the area. While tricky to find, the location is wonderful. Excellent hotel, unique rooms, awesome friendly staff, great ambiance. We plan on coming back for an extended stay!

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SpencerHotel, Front Office Manager at The Spencer Hotel and Spa, responded to this review

We appreciate the guest review and are delighted to have impromptu guest stays; they afford us the opportunity to introduce them to the Chautauqua region and Chautauqua Insitution. As noted in the Smithsonian Magazine's recent ranking of Chautauqua as the #1 of the "Top 20 Best Small Cities to Visit" coverage last month, this understated community is a gem among... More

Youngstown, Ohio
1 review
5 of 5 stars Reviewed June 4, 2014

I booked a night at the Spencer Hotel for a one night getaway for my girlfriend and I to celebrate our anniversary. Everything about our stay was great. From booking online til the breakfast we were served before we left, everything was outstanding. The room was even better than I anticipated and the service was top notch. I would recommend... More

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SpencerHotel, General Manager at The Spencer Hotel and Spa, responded to this review

We appreciate the guest comments about their one night getaway to celebrate their anniversary. We strive to make our guests comfortable whether their stay is for one night or a full week during the Chautauqua Season. Our location within the historic Chautauqua Institution affords guests unique accommodation in the only literary themed hotel in the country. More

1 review
4 of 5 stars Reviewed May 11, 2014 via mobile

Beautiful surroundings, comforts of home and chock full of character!! If you like family dining, easy access to local community events and vineyard adventures, this hotel provides acentral location for all!!

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SpencerHotel, General Manager at The Spencer Hotel and Spa, responded to this review

We are very pleased when our guests enjoy our central location within Chautauqua County and especially within Chautauqua Institution. Our four seasons afford guests a wide variety of events and activities; during the Chautauqua Season (third week in June through the third week of August) there are numerous learning opportunities on the grounds as well as world-class speakers, art &... More

Erie, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 17, 2014

We recently returned from a wonderful weekend trip to The Spencer Hotel and Spa. Chris, the manager, was spectacular. His knowledge of area restaurants and events was most helpful. Breakfast served in the formal dining area was a great way to start the day. The relaxing fireside glass of wine was a great way to end the night in the... More

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SpencerHotel, General Manager at The Spencer Hotel and Spa, responded to this review

We are most appreciative of the guest review. We strive to make our guests memorable and enjoyable and we are pleased to assist them in finding enjoyable activities while they are our guests.. More

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Additional Information about The Spencer Hotel and Spa

Address: 25 Palestine Avenue, Chautauqua, NY 14722
Phone Number:
Location: United States > New York > Chautauqua County > Chautauqua
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Spencer Hotel and Spa 2.5*
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Also Known As:
Spencer Hotel Chautauqua

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Amenities

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Hotel Class
Official Description (provided by the hotel)
The Spencer Hotel & Spa is best described as 'more captivating than opening your favorite story-book'. Amidst our enchanting literary themed rooms and the private sanctuary of our spa, find yourself transported to a bygone place and time. Time spent in our steam sauna, a soak in our whirlpool tubs, and a week of pampering services leaves every one feeling as though they have gathered new strength. Every room lovingly created as a literary fantasy. Breakfast included daily and dinner included M-F only. ... more   less 
Number of rooms
24

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