We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn And Suites - East Greenbush

Certificate of Excellence
2.5 of 5
Hotel website
Hotel deals
99 Miller Road, Castleton On Hudson, NY 12033
Special Offer
Choice Privileges Points
Comfort Inn And Suites - East Greenbush
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
DML206 Peru, New York
Add Photo Write a Review

111 Reviews from our TripAdvisor Community

Traveler rating
    49
    39
    13
    3
    7
See reviews for
50
37
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (111)
  • Mar-May only
    (27)
  • Jun-Aug only
    (40)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (13)
All months
Peru, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I'm confused why people would not stay at this hotel again. Our experience was very different. Our room was clean. It was wonderfully quiet. The staff was friendly and helpful. The breakfast left a lot to be desired, but I would not let that stop me from staying there, I would just go out somewhere else to eat. I would... More 

Was this review helpful? Yes
Buffalo, New York
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In May I travelled with 2 sisters to a family function. One of my sisters is handicapped and had requested an accessible room. When we arrived, the entry closest to her room (important to her, because she is mobility impaired) was broken. Guests frequently left the door propped open in frustration. Management informed us that the parts from the door... More 

Was this review helpful? Yes
Plymouth, Massachusetts
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Staff ok on registration, had to ask for our 'reunion welcome gift', bed very comfortable, dark rugs were stained and furniture needs updating, able to sleep with window open (screened in) even with the highway noise. Pool area clean although the pool water was on the cool side. Bathroom appeared clean except for the old soap up in the corner... More 

Was this review helpful? Yes
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The only reason we stay had we were there for a wedding. As guests we werw told they had a shuttle to get us to the wedding and back while they had two trips to the wedding which was 5 miles away and they never provided a return after 11pm. The staff was not friendly nor polite. If you can... More 

Was this review helpful? Yes
Smithfield, Rhode Island
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed May 25, 2015

This hotel is great. Front desk was polite, and speedy with check in. Our room wasn't quite ready, but she juggled some things and put us in one right away. Appreciated that. Hotel was spotless, everywhere, including the stairwells, if you chose not to take the elevators. The fire place in the lobby is a great touch and many folks... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 19, 2015

We were there this past weekend and really looked forward to our stay. Sadly it wasn't what we hoped for. Staff always seemed distracted and sorry to say very unkempt. While they were friendly they really were not very professional. Problem with the key machine kept our party from getting registered. The guy behind the counter who was dealing with... More 

Was this review helpful? Yes
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Morning MFR2014, Thank you for taking the time out of your busy schedule to complete our survey. No excuses, unfortunately the hotel had a situation during your stay with the key making machine that in turn affected other situations. The entire staff at the Comfort Inn Suites Castleton works tirelessly to ensure each and every guest has an enjoyable... More 

1 review
3 of 5 stars Reviewed May 18, 2015

I typically do not write reviews for hotels but the horrible smell of BO I encountered upon opening the room door was overpowering. I stayed here Saturday night because of an early morning graduation ceremony I needed to attend. I turned on the air, hoping it was the odor of the previous occupant but the stench lingered throughout the night.... More 

Was this review helpful? Yes
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Morning Priya P, Thank you very much for bringing this to our attention, service recovery is only beneficial if the guests let us know we missed the ball. Therefor, I thank you very much for that. I am also very proud that the staff was polite and courteous. Thank you for recognizing their efforts. I know you don't review... More 

Maine
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

One of our favorites. Clean and comfortable. Breakfast included which is fresh and delicious. Always has a crowd but still quiet. Close to the highway and not far from restaurants and downtown Albany.

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed March 29, 2015

I had high hopes for this hotel given the photos I saw online. The front desk staff was very nice but was more concerned with talking to each other than helping guests. I read a lot of reviews that said the breakfast was very good but I was not impressed. I ate it once and went out for breakfast the... More 

Was this review helpful? Yes
James G, General Manager at Comfort Inn And Suites - East Greenbush, responded to this review

Good Afternoon abeaver221, Thank you very much for taking the time out of your busy schedule to tell us about your stay. I sincerely apologize that we did not meet your expectations while you stayed with us. I understand how frustrating it could be for a hotel to not provide the comfort, quietness and quality expected. Though there were parts... More 

Wallkill, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

Wonderful, clean, comfortable hotel! Stayed in a king suite and it was very spacious, clean and comfortable. The hotel is at a great location for visiting the Albany area 10 to 15 minutes away) or if you are doing the Hudson Bershire wine trail. It's easily accessed off the highway yet it feels very private and peaceful. A Nice Breakfast... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Pool/beach area (5)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (2)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay