We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Glen Iris Inn

Certificate of Excellence
7 Letchworth State Park, Castile, NY 14427
Glen Iris Inn

105 reviews from our community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    47
    31
    16
    8
    3
See reviews for
13
71
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (14)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (37)
  • Dec-Feb only
    (7)
All months
Lockport, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

great place to stay. the rooms were very beautiful.an very clean. restaurant was excellent an food was great. outside grounds are very well kept up. I would recommend thi inn to everyone. we had a great time.

Was this review helpful? Yes
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I wasn't sure what to expect based on the reviews. Our family had a great breakfast at the Inn. Very nice atmosphere in the historic building, we had made reservations in advance. Great selection on the menu and very reasonable pricing. We had a variety of meals from omelettes to eggs Benedict and croissant with eggs. Home fries were great... More 

Was this review helpful? Yes
Jonesborough, Tennessee
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here in June in one of their standard rooms ($105). Never again. The room was very small and barely able to walk around the twin beds and difficult finding space for our 2 pieces of luggage.. The bathroom was maybe 3' x 3'. There's no cell service, wi-fi, coffee or TV in the room. There's no elevator, so... More 

Was this review helpful? Yes
JONESBOROUGH
1 review
2 of 5 stars Reviewed 2 weeks ago

This inn is beautiful (outside) and situated by the Middle Falls in the park. The park, the 3 falls and the gorge are awesome. To be fair, Glen Iris has been operating as an inn in the park since 1914, so it is OLD. However, staying here was the pits. We had a standard room for $105 (in May) with... More 

Was this review helpful? Yes
Rochester, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Make a stop at the Glen Iris Inn for drinks on the porch and dinner. We hosted a small family reunion there and were delighted with both the service and the food. All the staff were extremely accommodating to our group which included one member in a wheelchair. Even though we had a reservation they allowed us to overshoot our... More 

Was this review helpful? Yes
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 27, 2015 via mobile

We stayed at this beautiful inn while we enjoyed hiking in Letchworth State Park. Our room was cozy and well appointed, the food at the Inn restaurant was simple fare, huge portions and delicious . What was spectacular was the view of the middle falls and the surrounding gorges! A must see and stay!

Was this review helpful? Yes 1
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 25, 2015 via mobile

Love the Glen Iris. Great view of the falls and great atmosphere. Wonderful lady in the gift shop by the name of Millie. She helped us with our selections and gave us a menu so we could eat on the porch while enjoying the great WNY weather. She had such a vast knowledge of the area too. Toni from the... More 

Was this review helpful? Yes 2
1 review
3 of 5 stars Reviewed May 22, 2015 via mobile

WARNING: No cell service or wifi anywhere near the Inn. Don't even ask because staff members will give you an attitude. The whole Inn is very outdated but the food in the restaurant was good. We covered most of the park hiking in one day and left the Inn a day early. The park was beautiful!

Was this review helpful? Yes
South Plymouth, ny
2 reviews
3 of 5 stars Reviewed May 14, 2015

I would suggest not eating here. If you do don't get a steak. My wife and I both had the strip steak. It had no flavor. There was two other couples that got the same thing. And they were not pleased either. One couple sent their steak back. And the service was not that great either.

Was this review helpful? Yes
Mexico, New York
Level Contributor
65 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed October 26, 2014

Glen Iris Inn in New York’s Letchworth Park The Glen Iris Inn in Castile, New York overlooks the beautiful Middle Falls on the Genesee River in scenic Letchworth State Park south of Rochester. The Inn has been welcoming guests since 1914. In 1858 when William P. Letchworth stepped off the train on the bridge high above the Genesee River he... More 

Was this review helpful? Yes 5
Questions? Get answers from hotel staff and past guests. Ask a question

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (82)
Viewed
Hotel & grounds (37)
Viewed
Room/suite (10)
Viewed
Dining (2)
Viewed
View from room (2)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (1)
Viewed
Other (29)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities