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All 2 Carle Place hotels

Holiday Inn Westbury

3.0 of 5 Hotel   |   369 Old Country Road, Carle Place, NY 11514
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Ranked #2 of 2 Hotels in Carle Place
A recent review
4 of 5 stars Reviewed June 28, 2014
Jim R Los Angeles, California
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132 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Westbury
See the most recent reviews
Los Angeles, California
Contributor
19 reviews 19 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 28, 2014

This is an older, but well-mainained motel. I spent two nights there recently and was pleased with the cleanliness and staff. The newly remodeled, sports-themed restaurant was excellent for breakfast and lunch, and has a large array of large-screen TVs. In the warmer weather, the surrounded central courtyard is wonderful, with a large pool and plenty of space. Given the... More

Was this review helpful? Yes 1
Angela B, Manager at Holiday Inn Westbury, responded to this review

Thank you for your recent review and feedback. We appreciate your input and care about your experience. We are delighted to read that you enjoyed your stay with us and found the Hotel to be clean, comfortable and convenient. We're also pleased to read that you enjoyed the Sporting News Grill and our outdoor courtyard and pool area. Although the... More

Istanbul / Turkey
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 2, 2014

The location of the hotel is more than excellent if you're looking for some shopping, dining or you want to be close to the JFK airport. Nearly every chain restaurant such as Cheesecake Factory, Olive Garden, Denny's, IHOP is very close, in walking distance. Some factory stores, supermarkets everything you can imagine are at max. 3 min distance. It takes... More

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Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Dear Cerise77, Thank you for taking the time out to write a detailed review. I am very glad to hear that you were able to enjoy how centrally located we are to shopping and restaurants in the area as well as the cleanliness in our rooms. I apologize that you believe we are dated. We are constantly improving our hotel,... More

Audubon, Pennsylvania, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stay at this hotel almost every week and the front desk staff is always so friendly they always go out of there way to make sure you have anything you need .The beds are comfortable and the rooms are very clean and updated

Was this review helpful? Yes 1
Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Dear Brian S, Thank you so much for taking the time out to write a detailed review. We thank you for your continued loyalty with us! I am very happy to hear that the front desk is always going above and beyond to make sure your stay is enjoyable. Once again we thank you for choosing the Holiday Inn Westbury,... More

france
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 9, 2014

- It looks more like a motel than a hotel . -hotel lobby is so small / not very inviting and welcoming -rooms can be very far from the elevator -rooms themselves are old , not really clean and in a serious need of refurbishment . -my bathroom was leaking from everywhere ( tap/bathtub and toilet bowl ) and I... More

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Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Dear Bedugu, Thank you for taking the time to write a detailed review. I sincerely apologize that we fell below your expectations and am truly sorry for the inconveniences you encountered. It is our fullest intention to provide you with the best experience, as such we are constantly looking into areas of improvements in the best of our efforts assuring... More

Pearl River, New York
Contributor
18 reviews 18 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 7, 2014

We stayed in this hotel because we were attending a wedding in the area. The staff at check-in were extremely friendly and check-out was a breeze. The room was spacious and clean. Overall, it was a good experience.

Was this review helpful? Yes
Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Thank you so much for taking the time out to write a review! I am very pleased to hear that our front desk staff was very kind, just like always. I’m also very happy to hear that you had a great experience at our hotel. If you are in the area again, please keep us as your first choice. We... More

Philadelphia, Pennsylvania
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed March 8, 2014

I stayed here for a business stay at the end of February. It is your typical dated Holiday Inn but the location was convenient for where I was working the next day. Staff was friendly upon check-in. My stay included breakfast in the attached restaurant. Overall the breakfast was very good and the waitstaff was attentive and kept my coffee... More

Was this review helpful? Yes
Kelliann H, Front Office Manager at Holiday Inn Westbury, responded to this review

Dear EyeLoveFood, Thank you for taking the time out to write a review. I am very happy to hear that we were conveniently located to all your needs while you were here, and that you were able to enjoy our restaurants breakfast as well as our wonderful staff. We are currently renovating and improving our hotel, and we do hope... More

Syracuse, NY
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 4, 2014

I spent one night here on business. It was a very busy place when I arrived. The staff were all very friendly and hospitable, a huge plus. Especially Cynthia and Mike at the front desk. The hotel itself is a bit dated and doesn't have that fresh look of some other places I've stayed. This is the primary down side... More

Was this review helpful? Yes
Angela B, General Manager at Holiday Inn Westbury, responded to this review

Dear andtherest, Thank you for your review... Your comments are valuable and we consider them seriously in the consistent endeavor to improve the quality of our hotel and service. I am very disappointed to see your recent stay with us started out with me missing the mark of our normal excellent guest service. I see you have stated you emailed... More

Riyadh, Saudi Arabia
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 30, 2013

the hotel location is great in the main street and all shopping centers are cross the street. Many restaurants are near by. the hotel is clean and convert. the front disk staff are so helpful. the hotel is good and near JFK airport (30 min). the A/C has a noisy sound it may annoy some people.

Was this review helpful? Yes 1
Kelliann H, Front Office Manager at Holiday Inn Westbury, responded to this review

Thank you for taking the time out to write a review. I am very glad to hear that you were able to enjoy the shopping malls and restaurants that are conveniently located near the hotel. I am also very pleased that the front desk staff was helpful and a pleasure like always. I apologize that the AC unit was noisy... More

Esperance, New York
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 26, 2013

I've been coming here for a multiple years and it saddens me to write this review. I have always had great service from from the people here, but it really saddens me to find out that the majority of the excellent service that has been to provided to customers has been overlooked by the ownership of the hotel. The people... More

Was this review helpful? Yes
Angela B, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest, Thank you for taking the time to write us a review regarding your recent stay. I am more than happy that you have mentioned our friendly and helpful staff. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for the emotional disturbance you may have experienced... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 5, 2013

Stayed here for one night this week. It's a typical Holiday Inn: tidy, logically laid out, and featuring the usual in-room amenities. There's a full service restaurant attached, which I did not try. Breakfast is not free: it's 10% off at the restaurant. This hotel is across the street from the Westbury Mall, Wal-Mart, and Costco, and there's a new... More

Was this review helpful? Yes 1
Kelliann H, Front Office Manager at Holiday Inn Westbury, responded to this review

Thank you for taking the time out to write a detailed review. I am happy to hear that you were conveniently located near shops and restaurants to your liking. I’m also very pleased to hear that you enjoyed the comfort of our beds. I apologize for any inconveniences you may have experienced and would like further to discuss with you... More

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Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514
Phone Number:
Location: United States > New York > Carle Place
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn

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