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All 2 Carle Place hotels

Holiday Inn Westbury

3.0 of 5 Hotel   |   369 Old Country Road, Carle Place, NY 11514
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Ranked #2 of 2 Hotels in Carle Place
A recent review
4 of 5 stars reviewed 2 weeks ago
george t Scottsdale, Arizona
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132 reviews from our community

Traveler rating
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    37
    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Scottsdale, Arizona
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has always offered consistent, friendly and helpful service. I have been to this hotel four times over the last five years, and have always felt comfortable. It has a nice restaurant and bar attached, with plenty of space and viewing for sporting events.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for providing us with your feedback and sharing your experience with our team and others. We certainly appreciate you being a repeat guest. We thank you for your loyalty, and we hope that we may continue to be your host when you return to the area. We will certainly continue to do all we can to... More

Boca Raton, Florida
Top Contributor
50 reviews 50 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were checked in by this cocky guy named James, who thought that he knows it all and had a real attitude. No, it had nothing to do with being a New Yorker. It was just annoying. Yet, Cynthia, the lady who checked us out was really great and very helpful. While the rooms are nice and clean the noise... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for sharing your opinion. Every review provides the Hotel with an opportunity to make improvements. The vast majority of our reviews, including those that are on the Hotel's official website mention our exceptional customer service, specifically from our Guest Service Agents. We will continue to do all we can to please all of our guests. We are sorry... More

Edison, New Jersey
Contributor
12 reviews 12 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Rooms are decent, but carzy busy hotel with a good deal of noise at night. Would not suggest for families. Sporting News (hotel bar) is dead all mid-week, yet still has slow/poor service? As for the food, over-priced for the very average pub grub.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. All reviews are given their due time, attention and consideration in order to determine how we may make various improvements to enhance one's experience when selecting the Hotel, whether it be for business or pleasure. We will certainly share your experience with our team to ensure we only get better in providing our... More

New York City, New York
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice location; I've stayed here several times over the years. The people here are helpful and friendly. The re-done restaurant is, honestly, nothing special, but it was certainly okay. The shower had two temperatures: hot and scalding. Maybe it was just my room. After all is said and done, I guess I'd go back again.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valued Guest: Thank you for your recent review and feedback. We are happy to read that you enjoy our convenient location, and our staff to be friendly and accommodating. I do apologize that you experienced problems with your water temperature. We will certainly check and make sure our water temperatures are set properly and ensure the mixing valves in... More

Providence, Rhode Island
2 reviews
4 of 5 stars Reviewed October 22, 2014

People were great. I had to complete several business tasks and the folks at the front desk were very helpful. The fitness room had new looking equipment and free bottles of water ( a nice touch). Even the breakfast was better than I expected. I parked on the side as the lights in the back parking lot were not on.... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear mbmc2014: Thank you very much for taking the time to write your review and provide us with your feedback. We are pleased to read that you had a good stay. We thank you for recognizing our great staff. I can assure you that we will continue to do all we can to raise the bar even higher. Our team... More

Contributor
15 reviews 15 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 14, 2014

Nice hotel in a very convenient spot on Long Island. Close to beaches, malls, and has rental car facilities in basement .. very useful. Also withi n walking distance from carle place LIRR station. The station is very small and in a residential area and is safe to walk from, we did no problem at all.There are no taxi ranks... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Cheeriopippip: Thank you for your review and feedback regarding your stay at the Holiday Inn Westbury. We are very happy to read that you found the hotel's location to be so convenient. We hope that if your travels bring you to Long Island again, that you will in fact choose our hotel to be your host. All the best!... More

Bracknell, United Kingdom
Top Contributor
125 reviews 125 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 8, 2014

It's been over a year since I last stayed at the Holiday Inn, in Carle Place. One reason is that friends have put me up at their home, for free. Other times, I've managed to find lower prices, further afield. Sadly, at the last minute, I found out my friends couldn't put me up, this time. During a last minute... More

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Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Joseph B: Thank you for providing us with your feedback. We certainly appreciate you recognizing our efforts. The Holiday Inn Westbury is in fact under new management, and we have developed a new team of hospitality professionals that are dedicated to meeting and exceeding our guests' expectations. In addition, the owners of the Hotel have and are continuing to... More

Philadelphia, Pennsylvania
Top Contributor
65 reviews 65 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 6, 2014

This Holiday Inn is just minutes from the Meadowbrook Parkway on Old Country Road. Located with easy access to Roosevelt Fieldand the entire shopping mecca stretching from Stewart Avenue to Eisenhower Park. Even though the building is not new it is kept clean and up to date. The rooms have a coffee maker and free internet access. Bedding is super... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Packngo205: Thank you so much for your Five Star review and feedback. We greatly appreciate your time and consideration in providing us with the details of your experience at the Holiday Inn Westbury - Long Island. We are delighted to know that you enjoy the Hotel's accommodations, services and amenities. Thank you for recognizing our Guest Service Agents and... More

Chichester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 30, 2014

I was fortunate enough to stay at the Holiday Inn Westbury during a recent trip to New York. Words can’t justify the feeling of gratitude my partner and I felt for the way everyone made us feel during our stay. All the staff were friendly and helpful . Congratulations to *Franklin, Kushank and all in the staff team. I sincerely... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Bel M: Thank you so much for your review and feedback. We are delighted that we were able to accommodate you and provide you with our customer service. We take great pride in providing exceptional service to our guests at the Holiday Inn Westbury-Long Island, and providing them with a memorable experience. We especially enjoy it when we get... More

Scottsdale, AZ
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 26, 2014

I stayed here recently for close to a week. I picked it because it was a convenient location. The room was better than I expected, the bed was very comfy, and the place just has a good vibe, which is saying a lot for a HI. The staff was great and very friendly and helpful and seemed to really care,... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We are pleased to read that you enjoyed your week long stay. We are very happy to read that our people provided good hospitality and created an overall good vibe. That is what customer service is all about for us. Our guests overall comfort is paramount to us. We are also delighted you... More

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Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514
Phone Number:
Location: United States > New York > Carle Place
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn

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