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All 2 Carle Place hotels

Holiday Inn Westbury

3.0 of 5 Hotel   |   369 Old Country Road, Carle Place, NY 11514
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58%
Ranked #2 of 2 hotels in Carle Place
A recent review
3 of 5 stars reviewed 5 days ago
Christine L Connecticut, United States
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113 people have reviewed this hotel

Traveler rating
    26
    38
    32
    11
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Connecticut, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

First impressions are everything right??? Well if that is true then maybe we shouldn't have stayed... The hotel is clean and the people at the desk were nice but upon arrival a disgruntled hotel guest pushed his way past me yelling and screaming! He was very upset about something and he was making it known! The police had to be... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Christine L: Thank you for your feedback and input. It is very important to the team and I, as we review all valuable feedback and use it to make various improvements, which is always our goal. I do apologize that your first impression was one where you experienced an unruly guest. It is not often that we are in... More

Plouezoc'h, France
1 review
5 of 5 stars Reviewed 2 weeks ago

We had a lengthy stay; of course, as expected, the rooms and hotel were quite clean and comfortable; the best however, was the staff that went out of its way at every turn to help us in a special unusual family situation, which is rare indeed. the staff turned what could have been a depressing stay into as cheerful one... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear brian F: Thank you for providing us with the feedback from you and your family. We certainly appreciate it. We thank you for your tremendous and inspiring review. We are all very pleased to read that we provided all of you with the comfort and care you needed during a difficult time period. We are also pleased to know... More

Los Angeles, California
Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is an older, but well-mainained motel. I spent two nights there recently and was pleased with the cleanliness and staff. The newly remodeled, sports-themed restaurant was excellent for breakfast and lunch, and has a large array of large-screen TVs. In the warmer weather, the surrounded central courtyard is wonderful, with a large pool and plenty of space. Given the... More

Was this review helpful? Yes 1
Angela B, Manager at Holiday Inn Westbury, responded to this review

Thank you for your recent review and feedback. We appreciate your input and care about your experience. We are delighted to read that you enjoyed your stay with us and found the Hotel to be clean, comfortable and convenient. We're also pleased to read that you enjoyed the Sporting News Grill and our outdoor courtyard and pool area. Although the... More

Istanbul / Turkey
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 2, 2014

The location of the hotel is more than excellent if you're looking for some shopping, dining or you want to be close to the JFK airport. Nearly every chain restaurant such as Cheesecake Factory, Olive Garden, Denny's, IHOP is very close, in walking distance. Some factory stores, supermarkets everything you can imagine are at max. 3 min distance. It takes... More

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Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Dear Cerise77, Thank you for taking the time out to write a detailed review. I am very glad to hear that you were able to enjoy how centrally located we are to shopping and restaurants in the area as well as the cleanliness in our rooms. I apologize that you believe we are dated. We are constantly improving our hotel,... More

Audubon, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

I stay at this hotel almost every week and the front desk staff is always so friendly they always go out of there way to make sure you have anything you need .The beds are comfortable and the rooms are very clean and updated

Was this review helpful? Yes 1
Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Dear Brian S, Thank you so much for taking the time out to write a detailed review. We thank you for your continued loyalty with us! I am very happy to hear that the front desk is always going above and beyond to make sure your stay is enjoyable. Once again we thank you for choosing the Holiday Inn Westbury,... More

france
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 9, 2014

- It looks more like a motel than a hotel . -hotel lobby is so small / not very inviting and welcoming -rooms can be very far from the elevator -rooms themselves are old , not really clean and in a serious need of refurbishment . -my bathroom was leaking from everywhere ( tap/bathtub and toilet bowl ) and I... More

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Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Dear Bedugu, Thank you for taking the time to write a detailed review. I sincerely apologize that we fell below your expectations and am truly sorry for the inconveniences you encountered. It is our fullest intention to provide you with the best experience, as such we are constantly looking into areas of improvements in the best of our efforts assuring... More

Travelers are raving about these Carle Place hotels

Pearl River, New York
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 7, 2014

We stayed in this hotel because we were attending a wedding in the area. The staff at check-in were extremely friendly and check-out was a breeze. The room was spacious and clean. Overall, it was a good experience.

Was this review helpful? Yes
Kelliann H, Manager at Holiday Inn Westbury, responded to this review

Thank you so much for taking the time out to write a review! I am very pleased to hear that our front desk staff was very kind, just like always. I’m also very happy to hear that you had a great experience at our hotel. If you are in the area again, please keep us as your first choice. We... More

Philadelphia, Pennsylvania
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 8, 2014

I stayed here for a business stay at the end of February. It is your typical dated Holiday Inn but the location was convenient for where I was working the next day. Staff was friendly upon check-in. My stay included breakfast in the attached restaurant. Overall the breakfast was very good and the waitstaff was attentive and kept my coffee... More

Was this review helpful? Yes
Kelliann H, Front Office Manager at Holiday Inn Westbury, responded to this review

Dear EyeLoveFood, Thank you for taking the time out to write a review. I am very happy to hear that we were conveniently located to all your needs while you were here, and that you were able to enjoy our restaurants breakfast as well as our wonderful staff. We are currently renovating and improving our hotel, and we do hope... More

Syracuse, NY
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 4, 2014

I spent one night here on business. It was a very busy place when I arrived. The staff were all very friendly and hospitable, a huge plus. Especially Cynthia and Mike at the front desk. The hotel itself is a bit dated and doesn't have that fresh look of some other places I've stayed. This is the primary down side... More

Was this review helpful? Yes
Angela B, General Manager at Holiday Inn Westbury, responded to this review

Dear andtherest, Thank you for your review... Your comments are valuable and we consider them seriously in the consistent endeavor to improve the quality of our hotel and service. I am very disappointed to see your recent stay with us started out with me missing the mark of our normal excellent guest service. I see you have stated you emailed... More

Riyadh, Saudi Arabia
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 30, 2013

the hotel location is great in the main street and all shopping centers are cross the street. Many restaurants are near by. the hotel is clean and convert. the front disk staff are so helpful. the hotel is good and near JFK airport (30 min). the A/C has a noisy sound it may annoy some people.

Was this review helpful? Yes 1
Kelliann H, Front Office Manager at Holiday Inn Westbury, responded to this review

Thank you for taking the time out to write a review. I am very glad to hear that you were able to enjoy the shopping malls and restaurants that are conveniently located near the hotel. I am also very pleased that the front desk staff was helpful and a pleasure like always. I apologize that the AC unit was noisy... More

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Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514
Phone Number:
Location: United States > New York > Carle Place
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Westbury 3*
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is the Sporting News Grill. The Sporting News Grill serves breakfast, lunch and dinner seven days a week as well as room service. It offers guests a delicious variety of American fare with something for everyone to enjoy. It has a full bar, which also includes 12 beers on on with many local micro brews. The Restaurant also has 18 flat screen HD TVs for guests to take in their favorite sporting event. ... more   less 
Number of rooms
152

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