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All 2 Carle Place hotels

Holiday Inn Westbury

3.0 of 5 Hotel   |   369 Old Country Road, Carle Place, NY 11514
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Ranked #2 of 2 Hotels in Carle Place
A recent review
4 of 5 stars reviewed 2 weeks ago
Zash Z
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121 reviews from our community

Traveler rating
    27
    42
    34
    11
    7
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31
27
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44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • German first
  • Portuguese first
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  • Any
English first
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for 8 days with a friend , despite of the old building , the staff makes it cheerful , having alot of cabin crew staying there is nice , the area is kinda noizy , but alot of shopping centers are around , I wish the gym was bigger , I would recommend it .....

Was this review helpful? Yes 3
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Zash Z: Thank you for your feedback. We're pleased that you enjoyed the Hotel and the surrounding area. We hope that you will visit us again soon. All the best! ~Franklin, GM More

Auckland, Auckland, New Zealand
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 6 nights, staff were friendly and helpful. A restaurant next door was water blasting till 3am in the morning. Although the hotel sent security guard to have a word with the neighbour, the loud noise still continued. When i mentioned this the next morning, the duty manager gave me '5000 IHG rewards points'. That night I ended up with... More

Was this review helpful? Yes 1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Than you for your feedback and input regarding your recent stay with us. We are glad to read that you enjoyed the friendly hospitality our staff provides, as well as our clean rooms and the Sporting News Grill, which is our on sight restaurant. I do apologize that you were disturbed by an event taking place next door, which does... More

Milford, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Right off the bat, the staff was terrific. They identified that I had two reservations. They got me credit for cancelling the extra. Almost $200 returned. That's a great start to the weekend! The whole front desk staff were always helpful and cheerful. In particular Shanelle was always there making sure things were going well. The room was well laid... More

Was this review helpful? Yes 1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your time and consideration in writing us a review and providing us with your feedback. We are delighted to read that you felt our staff was outstanding. I am very pleased to read what they had done for you right from the start. We're also happy to know that you enjoyed the cleanliness and freshness of our... More

Bangkok, Thailand
Top Contributor
95 reviews 95 reviews
94 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pros: Pricing, great location, comfortable beds, good restaurant and nice pool and courtyard. Cons: Bugs everywhere in the room and bathroom. Even found small white spiders on the bed! We told the front desk of the bug problem and although they couldn't change our room due to being a full hotel. However, they did give me 5,000 miles for the... More

Was this review helpful? Yes 1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your feedback. We are delighted to read that you enjoyed the location, the comfort of our beds and the restaurant. I am also pleased that our Guest Service Agent responded to your expressed concerns by offering you 5,000 points as a good faith gesture. I am not sure of the exact circumstances; however, if bugs were found... More

Frankfort, New York
1 review
5 of 5 stars Reviewed August 12, 2014

I have been staying at Holiday Inn Westbury 3-4 times a year for the past 3 years. There are so many advantages to this hotel. It is centrally located to colleges, great shopping, beaches, and the LIRR. I have never had a major issue. The hotel staff is amazing and they have always catered to my needs. The best part... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Sheila914: Thank you for your wonderful five star review! We certainly appreciate you sharing your experience with us and others. We also appreciate your repeat business and being a loyal guest of the Holiday Inn Westbury and IHG. I am delighted to read that you are always greeted with a warm and gracious smile and service by our team... More

Manhattan Beach, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 6, 2014

We couldn't leave this place fast enough!! This was hands down the worst place I've stayed and is in NO WAY a 3-star hotel. I'm super disappointed in Priceline for trying to lump this in with a 3-star category. I bid and got stuck with this place. The Holiday Inn policy is, "We get it right, or you don't pay."... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your feedback. We do apologize that we did not meet your expextations. We will certainly share your feedback with our team to ensure other guests do not have a similar experience and inconveniences. It is always our goal to provide clean, comfortable, friendly and secure accommodations. Sincerely, -Franklin, GM More

Travelers are raving about these Carle Place hotels

Browns Mills, New Jersey, United States
Contributor
16 reviews 16 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 2, 2014

We came up for a concert at Jones Beach. We needed a place to hang out and sleep. It was clean, very friendly and help employees. The location is perfect too! We went Thomas Diner that is about two blocks from hotel. The food is great anytime of the day. This is the hotel to stay at in this area,... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your time and consideration in writing a review on TripAdvisor. We're pleased you found the hotel to be just what you needed during your visit to Long Island. We're glad you found our team to be friendly and accommodating and the hotel to be clean and comfortable. That is all very important to us. We are also... More

1 review
4 of 5 stars Reviewed August 2, 2014

Stayed from 2-3 July with my wife and daughter. The hotel was nice and the staff were all friendly and helpful special mention to Stephen. The hotel is in perfect location to everything we needed. Dennys, outlet stores, sports bar and train to Penn. Definitely coming back here on our next visit to New York.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Bryan: Thank you for taking the time to write a review and share your experience with us. We are pleased to read that you found the hotel to be conveniently located, and our staff to be friendly and accommodating to you and your family. We're also very pleased to read that you will be considering staying with us again... More

Connecticut, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 26, 2014

First impressions are everything right??? Well if that is true then maybe we shouldn't have stayed... The hotel is clean and the people at the desk were nice but upon arrival a disgruntled hotel guest pushed his way past me yelling and screaming! He was very upset about something and he was making it known! The police had to be... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Christine L: Thank you for your feedback and input. It is very important to the team and I, as we review all valuable feedback and use it to make various improvements, which is always our goal. I do apologize that your first impression was one where you experienced an unruly guest. It is not often that we are in... More

Plouezoc'h, France
1 review
5 of 5 stars Reviewed July 14, 2014

We had a lengthy stay; of course, as expected, the rooms and hotel were quite clean and comfortable; the best however, was the staff that went out of its way at every turn to help us in a special unusual family situation, which is rare indeed. the staff turned what could have been a depressing stay into as cheerful one... More

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear brian F: Thank you for providing us with the feedback from you and your family. We certainly appreciate it. We thank you for your tremendous and inspiring review. We are all very pleased to read that we provided all of you with the comfort and care you needed during a difficult time period. We are also pleased to know... More

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Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514
Phone Number:
Location: United States > New York > Carle Place
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Westbury 3*
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn

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