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Holiday Inn Westbury

3.0 of 5 369 Old Country Road, Carle Place, NY 11514
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Holiday Inn Westbury
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Holiday Inn Westbury
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141 reviews from our community

Traveler rating
    32
    52
    39
    11
    7
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34
29
9
56
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carle Place, New York, United States
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently hosted a milestone family celebration at the Westbury Holiday Inn, and I have to say what an excellent choice this turned out to be! From the very beginning of the planning process, the director of sales and sales coordinator were extremely helpful and willing to work with me as far as my special requests and needs were concerned.... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Ken N: Thank you so much for taking the time to write you review for the Holiday Inn Westbury regarding our banquet and catering services. We love seeing Five Star reviews. Although you did not mention the specific event type or name, I know just which one you hosted with us. I know our sales department and our entire... More 

New York City, New York
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed at the hotel while on a business trip. This is a clean hotel with a very friendly staff. There is a good restaurant on site. I wasn't able to control the temperature of the room. I called down to the front desk but issue was ongoing. I would stay here again.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Houstan: Thank you for your review and feedback. We certainly appreciate your time and consideration. We're are pleased that you recognized the cleanliness of the Hotel. That is certainly of utmost importance to us, and that is an area we put a lot of focus on at all times. We are also delighted to read that you enjoyed your... More 

Chicago
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff is super friendly (Cynthia at desk is so nice and always smiling!) Housekeeping is always happy and saying hello. Rooms are clean. Towels are super white and clean-no stains on these towels! They have to add exhaust fans in the bathroom, walls are running with water after a luke warm shower and mirrors are steamed up. Showers are strong,... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear bkajChicago: Thank you for your feedback and your review. We certainly appreciate your time and consideration. We are delighted to know that you found the Hotel and your room to be clean and comfortable. We are also very pleased that you found our staff to be friendly and accommodating. All are of course very important to us, and we... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 22, 2014

We came to Long Island for a wedding and choses this hotel for its proximity to the venue. It was perfect and a great value! It was close to JFK, very easy to get to, has nice amenities for the price, free parking & wifi, a great little gym, extremely nice & helpful staff, and is close to many great... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Valerie N: Thank you for taking the time to provide us with your feedback. We are very thanful and appreciative of your Five Star review. We love knowing that we met and exceeded one's expectations, and certainly provided you with the accommodations, services and amenities that were apparently desired and appreciated. We certainly hope that if and when you... More 

North Carolina
Top Contributor
178 reviews 178 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed December 20, 2014

Stayed here for a wedding next door at the Chateau Briand (an awesome place all by itself), great price, hoppin' location, sports bar in the hotel was awesome, all the hotel staff was friendly, smiling, and very welcoming...would definitely come again...nice courtyard inside as well, rooms were clean, neat and comfortable. Party on!

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for taking the time to provide us with your feedback. We are very pleased to read that you enjoyed your overall experience, and our accommodations, services and amenities. We're happy to know you enjoyed the wedding you attended at Chateau Briand Caterers as well. The Holiday Inn Westbury and the Chateau Briand have created a great working partnership.... More 

turgtusteynam
Top Contributor
99 reviews 99 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 16, 2014

This is okay. It was clean enough and operational enough. I couldn't get my PC to work with their wireless even after calling their support, though. That was frustrating. Front desk people were very nice. Breakfast staff rather uncaring. I ordered breakfast from the menu but they got my potatoes from the buffet and they were soggy and boring. After... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear keith e: Thank you for providing us with your feedback. Any and all feedback is very much appreciated. We thank you for recognizing our cleanliness and operational strengths. We also appreciate you mentioning the friendly experience you had with our Guest Service Agents at the front desk. We apologize that you experienced difficulty with our wireless service and the... More 

NYC
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed here one night for a nutritional conference, and had a very nice stay. The staff was terrific, friendly and helpful, and my room and bathroom were clean and comfortable (I was on the 3rd floor facing the outdoor pool, which was closed for the winter but still a nice view, and was very quiet). Ate breakfast and dinner... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Juliettegold: Thank you very much for your review. We are delighted to read that you enjoyed your stay with us at the Holiday Inn Westbury. We are very pleased to know that you found our rooms to be clean and comfortable. We're also very happy to see that you found our staff to be friendly and accommodating. That of... More 

Twin Lake, Michigan
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 3, 2014

I stayed one night at the Holiday Inn Westbury. The hotel lobby and Bar / Grill has been renovated and very nice. After the lobby it is old and outdated although seems to be clean. The bar / grill (The Sporting News Grill) looks very nice. I had the one free drink but the food looked very nice. The rooms... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We certainly appreciate your input. We are glad that you enjoyed your stay overall. Please know that he Holiday Inn Westbury continues to invest various resources back into the Hotel for our guests' added comfort and convenience. The owners and the management team are dedicated to continuing to increase the overall value of... More 

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 30, 2014

I work across the street at a certain big box store and we were open on Thanksgiving and had weird hours for Black Friday and the following day, so a few of my coworkers and I got a room together. I was surprised to find out that they had a special rate for (insert our store name here) so that... More 

Was this review helpful? Yes 1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear NewtypeGirlie: Thank you for you Five Star review and feedback for the Holiday Inn Westbury. We certainly appreciate your time and consideration in providing us with your review. We are delighted to see that you enjoyed your stay, and we thank you for recognizing our friendly and hospitable team. We thank you for your loyalty to IHG and the... More 

Scottsdale, Arizona
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel has always offered consistent, friendly and helpful service. I have been to this hotel four times over the last five years, and have always felt comfortable. It has a nice restaurant and bar attached, with plenty of space and viewing for sporting events.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for providing us with your feedback and sharing your experience with our team and others. We certainly appreciate you being a repeat guest. We thank you for your loyalty, and we hope that we may continue to be your host when you return to the area. We will certainly continue to do all we can to... More 

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Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514
Phone Number:
Location: United States > New York > Carle Place
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn

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