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Holiday Inn Westbury

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369 Old Country Road, Carle Place, NY 11514
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1 room 1 guest
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Holiday Inn Westbury
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165 Reviews from our TripAdvisor Community

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Traveler rating
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    58
    45
    12
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Navarre, Florida
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not a fancy place but, perfect if you just need a place to stay with a reasonable rate. Location is good and in a safe area, many eating places very near. The rooms are clean and comfortable but the aesthetics is dated. If the cost is more important than the looks - I recommend it.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for your feedback and review. We are pleased to know that you enjoyed the hotel overall, as well as the convenient location. We're glad that you found the rooms to be both clean and comfortable, as that is very important to us, and of course the vast majority of our guests. Please know that the Hotel... More 

Buffalo, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for a family vacation... Top quality all the way from the linens to the food!!! Excellent location for shopping, restaurants, and easy access to go to Jones and Long beach. Staff very helpful and courteous . Train station just around the corner if you need to travel to the city!!

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for your Five Star review and feedback. We certainly appreciate your time a and consideration. We are very pleased to read that you enjoyed a nice family vacation with us as your host Hotel. We're very happy to know that you enjoyed everything about your stay, which includes the Hotel's convenient location, amenities and services. It... More 

Melbourne, Victoria, Australia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Happy with room size and cleanliness. Staff were helpful and friendly. Location is far from Manhattan but there is a bus stop right at the front although it is not really obvious. You can take this bus to the nearest Long Island Railway train station to get to Manhattan however it is not the Metro line so more expensive. Close... More 

Was this review helpful? Yes 1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your Five Star review. We appreciate your time and consideration in providing us with your feedback. Thank you for mentioning our hospitality team. We're glad to know they were friendly and hospitable. Please know that the Holiday Inn Westbury is within walking distance the Long Island Rail Road's Carle Place Train Station. From there, one may get... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 19, 2015

Stayed one night after a day at Jones Beach. I arrived early to see if the room was ready, but it wasn't, nothing wrong with that. The girls at the front desk, only Julie being the name I remember, offered to check my bags. A standard at any hotel, but she and the other front desk were very sweet and... More 

Was this review helpful? Yes 2
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear JamesonJoe: Thank you very much for providing us with your feedback and review. We greatly appreciate you recognizing the efforts of our genuine hospitality team. I know they will appreciate us sharing this with them. We're also pleased to know that you enjoyed the room, and found it to be spotlessly clean, and everything in its proper place to... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 1, 2015

When I arrived at the location, I was greeted at the desk by one of the night shift employees, her name was Julie. She processed my reservation, explained fully the hotel services and the in the area, provided me with a complementary card for the local restaurant and explained how to get to my room. The room was very clean... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Jack C: Thank you very much for your Five Star review and feedback. We greatly appreciate your time and consideration. We are very pleased to read about the genuine and caring hospitality you received throughout your stay. Thank you for recognizing our team's efforts. I will certainly share this with them, and thank them in person. It is our... More 

Fallston
2 reviews
5 of 5 stars Reviewed June 28, 2015

Arrived after 5 hours in the car, fit to be tied. All that went away with the amazing smile, kind words, and attention of Karla R at the front desk. Karla set the tone for the stay and rest of the staff followed suit throughout my stay.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear kenseidl: Thank you very much for your Five Star review. We greatly appreciate your feedback. Thank you for recognizing our hospitality team. Their commitment to customer service is really authentic, and they really demonstrate our customer service philosophy. The best part is that it their customer service is authentic, and it's always nice and appreciated when guests take the... More 

Acton, MA
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 27, 2015

We needed a place to stay within shouting distance to Great Neck. The Holiday Inn in Westbury did the trick. The location is on a busy street, in the heart of a Long Island shopping Mecca. We were able to walk to dining and shopping destinations. The building itself, is clean and good looking. Our room, with two queen beds,... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Challah: Thank you so much for your Five Star review and feedback. I am so delighted to read that our hospitality team went above and beyond to make your stay and extraordinary one. Their authenticity in regards to customer service always impresses me, and makes me proud. I thank you for your time and consideration in your detailed review.... More 

Blackpool, England, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2015

I've stayed at this hotel in the past and was as satisfied then as I am now. Flying business trip resulted in a couple of nights here. Staff were very good. Helpful attentive and cheerful . Special thanks to the shuttle driver, didn't catch his name but really helpful. Fabric of the building is about due a face lift but... More 

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Jon W: Thank you for your feedback and review. We are delighted to know that you were able to relax and had a comfortable stay with us during your business trip. Thank you for being a repeat guest. We greatly appreciate your loyalty. Thank you for recognizing our team's efforts. I am very happy to read that you were... More 

Fort Lauderdale, Florida
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 9, 2015

I haven't been compelled to write a hotel review in a long time, but this one is more than deserving! I was actually kind of worried when Priceline said the Holiday Inn had accepted my price offer. I figured I was in for a roadway hotel experience. NOT. First and foremost- whoever is hiring and training the staff deserves all... More 

Was this review helpful? Yes 1
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear djb1210: Thank you for taking the time to write your review and provide us with you feedback. We really appreciate it, and we're glad you were inspired to take the time to do so for the Holiday Inn Westbury. We value all feedback and input from our guests. First and foremost, I am pleased to know you were pleasantly... More 

OLIVEBRIDGE,NY
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 27, 2015

Stayed 5/23-24/2015. Very nice large clean and quiet room. Enjoyed sitting at the nicely landscaped pool. Had dinner at the restaurant on the grounds. The food was good and service great. Would highly recommend. Plan on returning.

Was this review helpful? Yes
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We're certainly glad to hear that you enjoyed your mini retreat with us. We're especially pleased to know that you found the rooms to be clean and comfortable, and that you also had time to enjoy our outdoor garden courtyard and pool. We're also delighted to know that you enjoyed the outdoor courtyard... More 

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