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Comfort Suites

2.5 of 5
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6000 US 11, Canton, NY 13617
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Comfort Suites
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Ranked #3 of 3 Hotels in Canton
A recent review
4 of 5 stars Reviewed August 17, 2010
CeeGee48 Rochester, New York
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74 reviews from our community

Traveler rating
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    23
    18
    9
    6
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28
9
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Suites
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Rochester, New York
Top Contributor
95 reviews 95 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 17, 2010

We stayed here while doing college visits with two teens. We had a room with 2 double beds. The surprise of finding a sofa bed (with sheets already on it) was a very nice surprise (don't ask teens to share a bed!). The room was nice and large, the beds comfy. The only disappointment at this hotel were the rec... More 

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Chittenango, New York
Top Contributor
66 reviews 66 reviews
60 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 15, 2010

The Comfort Suites, while perhaps a bit worn, and the rooms slightly out of date, they are far better than the Best Western down the street is. The hotel is much newer, the beds much more comfortable and the rooms more spacious and clean. The only grip I have is that the Comfort Suites does not have a real desk... More 

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Ontario
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2010

Our sports team stayed here for the weekend and everyone was very pleased with the hotel. The property was very clean, staff were exceptionally friendly and efficient, and rooms were large and well-equipped with very comfortable beds. The breakfast, which was included in our room rate, was much better than a standard continental breakfast. Hot items included bacon and eggs... More 

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NYS
Top Contributor
69 reviews 69 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 13, 2010

Our check in was very quick. The room was clean and a little worn. (I would not give the room 5 points be cause of a wall paper patch that was, done by someone that does not know how to patch wall paper,coming back off the wall. The pool and exercise area is larger than many Comfort Suites. Plus a... More 

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Norwich, NY
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2010

We like the Comfort Suites because we travel with our three children and with two doubles and a couch we have no worries about whether there is enough room or not. Even though we already had enough sleeping room, this Comfort went above and beyond; not only did they put a cot in our room for no extra fee, but... More 

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Plattsburgh, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 23, 2009

We stayed at the Comfort Suites for three nights from June 12th. to June 15th. 2009. We were up from Jacksonville, FL. for a local anniversary party. The hotel was marvelous!!! The rooms were large and very clean. The hotel staff was polite and quick to answer any questions we had during our stay. This hotel offers a free continental... More 

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Albany, NY
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 8, 2009

Unless the general manager, Kelly, is fired. She lacks personality and customer service. I was staying there for about a month and I had no problems, until graduation week. I was told that may rate was going to increase to 179, but my reservation showed $70! I tried to talk to her and she was rude (I would use other... More 

Was this review helpful? Yes 2
brencbk
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 26, 2008

fairly clean but poorly run, lost our reservation for our 2nd night and were booked up, super expensive just to sleep for one night!! I will not return

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Spotswood, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2007

I stayed at this hotel for 1 night, while on business in the area. The room was clean and spacious, with a sofa & seating area. The bathroom was large and clean. The free breakfast included a nice selection- eggs, waffles, fruits, cereals, yogurt & chilled juices. The dining area had a very cozy atmosphere. There are no other meals... More 

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Columbus
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 4, 2007

This hotel is way overpriced for the area, but it's the only one of a couple that's in the more upscale market - so they can charge pretty much whatever they please. I've stayed there repeatedly for many years (no choice) and the price just keeps going up much faster than the inflation rate. This last time was probably really... More 

Was this review helpful? Yes 3
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