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University Suites Hotel

6000 US 11, Canton, NY 13617
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1 room 1 adult
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80 Reviews from our TripAdvisor Community

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Tewksbury, Massachusetts, United States
Level Contributor
217 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed November 22, 2015

Needed a place to rest the family for the weekend. No it was not breath taking, but it was Clean and Comfortable. Staff spoke with smiles. Hot breakfast was full of flavor with a assortment of (you make your own Waffles), Hot and ready Eggs, Sausage, Bacon. also Yogurt muffins, cereal, fruit, Breads, Bagels, and more. Juices and Coffee fresh... More 

Helpful?
Thank Weevaluate
Ottawa
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed October 10, 2015 via mobile

We visited Canton, NY to attend a wedding and stayed two nights at the University Suites, formerly Comfort Suites. The rooms are spacious (good) but very dark (bad) do to a lack of lighting. Lots of lights but very low wattage makes the room dreary. The hot breakfast was nice and there is coffee and hot water for tea available... More 

Helpful?
Thank OttawaTravelDuo
Owego, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 24, 2015

Stayed one nite while dropping our son off at college. Went to book a hotel about a month before the actual stay and due to the remoteness of the area a few hotels ended up with this location. It was about 10 miles from the college and we ended up with a handicapped suite (assumed this was all thet was... More 

Helpful?
Thank Deb H
Jamesville, New York
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed July 20, 2015 via mobile

All of the staff are friendly and helpful. Room was nice. Bed and pillows were super comfortable. The breakfast was unbelievable until the Sunday we left when no one was around to work that area. Pool was fun. There was a basketball hoop that made the pool fun and inviting to all. We did not have a problem. Although, if... More 

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Thank bluestrawberry22
New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

Checked in (very late), by a very friendly night auditor. Hotel appeared to be full, but was very quiet. Our suite was changed from original booking (1 King, pull out sofa, and roll away), to a room with two doubles, pull out sofa and roll away, but that was not a big deal for us. Room was spacious and clean,... More 

Helpful?
Thank hayjen520
Bloomsburg, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 27, 2015

This property has many issues and is in need of serious help. The driveway and parking lot needed paving years ago and has gotten nothing but worse. The front desk was run by a nice but inexperienced young woman who was working alone after minimal if any training. There was no night manager available to talk to about issues, the... More 

Helpful?
Thank Craig C
Albany, New York
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed March 18, 2015

We have stayed in all 3 major chain hotels within 10 miles of Canton and Potsdam, NY and will choose the other 2 in the future. First the positives. a comfortable bed and convenient refrigerator. Now the negatives, poor lighting probably 40 watt bulbs, a noisy, freight train like, heater fan, that starts and stops at all hours. The bathroom... More 

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1 Thank Maxmandy
NJ
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

King size bed was very comfortable with choice of both soft and firm pillows. Lots of space with sitting area allowed time for really sitting to relax. Refrigerator in room was helpful. Bathroom was very clean; lots of towels.

Helpful?
1 Thank MMelanson
SoCal
2 reviews
3 of 5 stars Reviewed December 18, 2014

The people who work here are terrific, but the hotel could definitely benefit from some love in the maintenance department, such as replacing torn carpet in guest rooms (not just putting a loveseat on top of the tear) and plaster repair above the shower; at least i hope it's just a paint and drywall problem and not an active leak--or... More 

Helpful?
Thank Panache1984
New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel is in a great location if you are visiting one of the many colleges in the area and the staff is very friendly and helpful. The property itself is long overdue for a an update, it is very very tired.

Helpful?
Thank Jim A
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