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Comfort Suites

2.5 of 5
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6000 US 11, Canton, NY 13617
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Ranked #3 of 3 Hotels in Canton
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74 reviews from our community

Traveler rating
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    23
    18
    9
    6
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28
9
6
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Albany, New York
Top Contributor
54 reviews 54 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed in all 3 major chain hotels within 10 miles of Canton and Potsdam, NY and will choose the other 2 in the future. First the positives. a comfortable bed and convenient refrigerator. Now the negatives, poor lighting probably 40 watt bulbs, a noisy, freight train like, heater fan, that starts and stops at all hours. The bathroom... More 

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NJ
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

King size bed was very comfortable with choice of both soft and firm pillows. Lots of space with sitting area allowed time for really sitting to relax. Refrigerator in room was helpful. Bathroom was very clean; lots of towels.

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SoCal
2 reviews
3 of 5 stars Reviewed December 18, 2014

The people who work here are terrific, but the hotel could definitely benefit from some love in the maintenance department, such as replacing torn carpet in guest rooms (not just putting a loveseat on top of the tear) and plaster repair above the shower; at least i hope it's just a paint and drywall problem and not an active leak--or... More 

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New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel is in a great location if you are visiting one of the many colleges in the area and the staff is very friendly and helpful. The property itself is long overdue for a an update, it is very very tired.

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DAVENPORT
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 24, 2014

The first room they put me in had a non-functioning telephone, and they thought it was OK that it wasn't functioning. Sort of looked at me strangely when I asked if it could be fixed or if they could move me to a room that had a functioning telephone. Odd! The room was nice and spacious, but the decor seemed... More 

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Montreal, Canada
Top Contributor
90 reviews 90 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed November 1, 2014

Worn carpets, tired furniture, barely acceptable bathrooms, bad beds ... That's what they're offering at this Comfort Suites. Unfortunately, not much better at other choice in Canton. Service at front desk was ok. Not a stitch better than that. Depressing...

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 26, 2014

Check inn was very quick. First room had king bed took a quick look and noticed massive amount or cluster flies on window. Grabbed my bag went down to desk and the man gave me another room. I asked for another room with king bed and he said none were available even though the parking lot was sparse with cars... More 

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Sandpoint, Idaho
2 reviews
5 of 5 stars Reviewed August 29, 2014

Stay here several times as our daughter goes to college at SLU in Canton. There is not many options of places to stay in Canton. It's pretty much this place and the Best Western and this hotel is far superior to the Best Western. Nice, friendly staff. Good breakfast and fairly quiet location in the outskirts of town.

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Syracuse, NY
Top Contributor
55 reviews 55 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 24, 2014

Overall, this property was fine. Located just outside of town on the north end, there is nothing around in walking distance. The front desk employee was very nice, even though I asked for a king bed and got two queens. The room was clean. The breakfast was above average for a free hotel breakfast.

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Syracuse, New York
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2014

First of all this hotel needs updating. For the amount of money they are charging per night in the little tiny town they are in this hotel should be brand new from top to bottom. I attempted to take my infant son in the indoor pool but the water was so cold I couldn't even bring myself to get in.... More 

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