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Comfort Suites

2.5 of 5
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6000 US 11, Canton, NY 13617
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Comfort Suites
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Ranked #3 of 3 Hotels in Canton
A recent review
5 of 5 stars reviewed 6 days ago
hayjen520 Lake Placid, New York
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Lake Placid, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

Checked in (very late), by a very friendly night auditor. Hotel appeared to be full, but was very quiet. Our suite was changed from original booking (1 King, pull out sofa, and roll away), to a room with two doubles, pull out sofa and roll away, but that was not a big deal for us. Room was spacious and clean,... More 

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Bloomsburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This property has many issues and is in need of serious help. The driveway and parking lot needed paving years ago and has gotten nothing but worse. The front desk was run by a nice but inexperienced young woman who was working alone after minimal if any training. There was no night manager available to talk to about issues, the... More 

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Albany, New York
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed March 18, 2015

We have stayed in all 3 major chain hotels within 10 miles of Canton and Potsdam, NY and will choose the other 2 in the future. First the positives. a comfortable bed and convenient refrigerator. Now the negatives, poor lighting probably 40 watt bulbs, a noisy, freight train like, heater fan, that starts and stops at all hours. The bathroom... More 

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NJ
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 14, 2015 via mobile

King size bed was very comfortable with choice of both soft and firm pillows. Lots of space with sitting area allowed time for really sitting to relax. Refrigerator in room was helpful. Bathroom was very clean; lots of towels.

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SoCal
2 reviews
3 of 5 stars Reviewed December 18, 2014

The people who work here are terrific, but the hotel could definitely benefit from some love in the maintenance department, such as replacing torn carpet in guest rooms (not just putting a loveseat on top of the tear) and plaster repair above the shower; at least i hope it's just a paint and drywall problem and not an active leak--or... More 

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New York City, New York
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 3, 2014

The hotel is in a great location if you are visiting one of the many colleges in the area and the staff is very friendly and helpful. The property itself is long overdue for a an update, it is very very tired.

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DAVENPORT
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed November 24, 2014

The first room they put me in had a non-functioning telephone, and they thought it was OK that it wasn't functioning. Sort of looked at me strangely when I asked if it could be fixed or if they could move me to a room that had a functioning telephone. Odd! The room was nice and spacious, but the decor seemed... More 

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Montreal, Canada
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed November 1, 2014

Worn carpets, tired furniture, barely acceptable bathrooms, bad beds ... That's what they're offering at this Comfort Suites. Unfortunately, not much better at other choice in Canton. Service at front desk was ok. Not a stitch better than that. Depressing...

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 26, 2014

Check inn was very quick. First room had king bed took a quick look and noticed massive amount or cluster flies on window. Grabbed my bag went down to desk and the man gave me another room. I asked for another room with king bed and he said none were available even though the parking lot was sparse with cars... More 

Was this review helpful? Yes 1
Sandpoint, Idaho
2 reviews
5 of 5 stars Reviewed August 29, 2014

Stay here several times as our daughter goes to college at SLU in Canton. There is not many options of places to stay in Canton. It's pretty much this place and the Best Western and this hotel is far superior to the Best Western. Nice, friendly staff. Good breakfast and fairly quiet location in the outskirts of town.

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