Unless the general manager, Kelly, is fired. She lacks personality and customer service. I was staying there for about a month and I had no problems, until graduation week. I was told that may rate was going to increase to 179, but my reservation showed $70! I tried to talk to her and she was rude (I would use other... more

fairly clean but poorly run, lost our reservation for our 2nd night and were booked up, super expensive just to sleep for one night!! I will not return more

I stayed at this hotel for 1 night, while on business in the area. The room was clean and spacious, with a sofa & seating area. The bathroom was large and clean. The free breakfast included a nice selection- eggs, waffles, fruits, cereals, yogurt & chilled juices. The dining area had a very cozy atmosphere. There are no other meals... more

This hotel is way overpriced for the area, but it's the only one of a couple that's in the more upscale market - so they can charge pretty much whatever they please. I've stayed there repeatedly for many years (no choice) and the price just keeps going up much faster than the inflation rate. This last time was probably really... more

We stayed here for two nights recently while on a trip upstate. Overall, we were perfectly satisfied with the hotel. Pluses: --Nice big room--two double beds and a sofabed in a little seating area. There were four of us and we felt we had plenty of room. --The room was nice and quiet (it looked out onto the back, which... more

This was the worst hotel stay we have ever had. The first couple of nights were alright. The place was very overpriced for what it was but I guess when you're the only game in town, you can charge whatever you want. We stayed at the Hyatt in Montreal for the same price later in our trip. Our third night... more

The Comfort Suites in Canton: The hotel is clean and quiet, the rooms are spacious, the beds are comfortable, the breakfast is fresh and plentiful, the staff are friendly and helpful, and the rates are way too high. I recently paid $140+ per night for a room that had wallpaper peeling up at the corners, dresser drawers with bottoms that... more

This was an excellent hotel! Things I appreciated: - Fresh apples and cookies available free for guests upon check in - Convenient location to both Canton and Potsdam, New York - Free wireless internet access - Nice big rooms, including a couch/sofa bed - Quiet and clean - Comfortable beds - Windows that can be opened for fresh air -... more