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BEST WESTERN University Inn

3.0 of 5 90 East Main Street, Route 11, Canton, NY 13617-1452
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BEST WESTERN University Inn
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BEST WESTERN University Inn
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176 reviews from our community

Traveler rating
    68
    54
    35
    10
    9
See reviews for
64
19
14
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Canton, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

Previous guest's hair all over shower walls. Went to breakfast and even though the place was virtually empty, waited over 15 minutes for my order to be taken. Staff was more interested than putting dishes away and socializing with one another.

Review collected in partnership with Best Western

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Verona, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

As always, we had a wonderful stay at the Best Western University Inn in Canton NY. The room was clean and the beds were comfortable. We ate at both of the restaurants, one is a pub setting and the other a restaurant. Our server For breakfast, Gins, was very attentive. Her recommendations were spot on, and the service was efficient... More 

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Loyal Guest, It was a true pleasure reading your review this morning. I cannot thank you enough for such high recommendations. It is our goal to ensure each and every guest has a clean and comfortable stay. Furthermore, Gina was extremely excited to hear the review at our morning stand up meeting. It truly made her smile. We hope... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Best Western University Inn provided a very professional atmosphere and well decorated banquet hall for our company's holiday party. The staff came together to make a great team that ensured the event was memorable and well catered. The food was amazing and presented with care. From beginning to end, they made the whole process easy and stress free.

Was this review helpful? Yes 1
CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Valued Client, Thank you for your time in reviewing our hotel. It means a lot to us at the Best Western University Inn to receive feedback from our guests. Our staff was notified of your kind words and they were extremely pleased they were able to deliver a quality holiday party for you and your company. We eagerly await... More 

New York
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 15, 2014

We stay at this hotel every December for the Bricklayer's Christmas party in Canton. We are never disappointed. The staff is always friendly and smiling. Check in and check out are speedy and the lounge is very relaxing. The rooms are immaculate and the beds very comfortable.

Review collected in partnership with Best Western

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Rochester, United States
1 review
5 of 5 stars Reviewed December 8, 2014

Awsome little hotel, Staff very friendly, Restaurant had great food, love the scallops. Bre at the bar makes awesome drinks and great to talk with. Will stay there again every time I am in the area. Jack

Review collected in partnership with Best Western

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Chalfont, United States
1 review
4 of 5 stars Reviewed December 4, 2014

Stayed at the Best Western University Inn, while on business in Potsdam. Great location, very clean rooms, with a very nice staff. Both the bar and restaurant were more than adequate, and food was very good! Would definitely stay here again if back in the area.

Review collected in partnership with Best Western

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Liverpool, United States
2 reviews
5 of 5 stars Reviewed December 4, 2014

This hotel will give you easy access to the many colleges in the area, a very good value for the room and the food offered at the restaurant. If you have business in the area, service trips to the area or are involved with your son or daughter's academic endeavors, this hotel will serve you well.

Review collected in partnership with Best Western

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Albany, New York
Top Contributor
51 reviews 51 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed November 22, 2014

If you have the unfortunate experience to find yourself in Canton, NY. This is the best hotel in town. It was certainly above my expectations for a Best Western. The room was clean, and decent. Certainly no frills. If you find yourself in this town, don't go searching for a restaurant someplace in town as your best option is the... More 

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cicero, United States
1 review
3 of 5 stars Reviewed November 17, 2014

Very reasonable, comfortable, average hotel for a high price. I would not normally spend $180 for an average hotel, but it is an area where there are multiple colleges and the related activities but only two hotels, so they have a captive audience and no competition

Review collected in partnership with Best Western

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Maple City, United States
1 review
5 of 5 stars Reviewed November 3, 2014

Always a good experience. Clean and comfortable with a staff that is attentive. Good restaurant and bar. I would recommend this hotel to both business and family situations. The exercise room is well appointed. Location to the area universities is excellent.

Review collected in partnership with Best Western

Was this review helpful? Yes
CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Traveler, Thank you for your kinds words and taking the time to share them on TripAdvisor. I have read your review to the entire staff and they were thrilled you enjoyed your stay. We hope to see you again soon. Justin A Chapman, CHA General Manager More 

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Additional Information about BEST WESTERN University Inn

Address: 90 East Main Street, Route 11, Canton, NY 13617-1452
Phone Number:
Location: United States > New York > St. Lawrence County > Canton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN University Inn 3*
Number of rooms: 99
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Also Known As:
Best Western Plus University Inn Canton Hotel Canton
Best Western Olean
Olean Best Western
Best Western Canton

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