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BEST WESTERN University Inn

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90 East Main Street, Route 11, Canton, NY 13617-1452
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BEST WESTERN University Inn
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Coraopolis, PA, United States
1 review
5 of 5 stars Reviewed yesterday NEW

The Best Western in Canton, NY is a great place to stay for business or pleasure. The restaurant is one of the best places in Canton to eat. The location is superb and close to town without being in the town. The staff is very friendly and helpful.

Review collected in partnership with Best Western

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay at the Best Western University Inn was fine. The TV was replaced or repaired soon after we reported problems. Service for breakfast was great one day, and very bad the next (different servers). A buffet dinner arranged for our group was excellent but staff confused about use of drink coupons. Repairs ongoing but we were not bothered by... More 

Review collected in partnership with Best Western

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Pittsford, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our group had such a great weekend here. We were all here for a fraternity/sorority golf weekend. The staff was wonderful and they put up with a lot from us. Liza is a top rate bartender. Go visit her at the lounge!

Review collected in partnership with Best Western

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Golfers, At the Best Western University Inn we try to make every stay a wonderful experience. It is extremely gratifying to see that we were able to achieve that effort during your most recent golf outing. It is always such a pleasure to see staff members mentioned in TripAdvisor reviews and I will make sure that Liza receives your... More 

Jersey City, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at the best western hotel for my SLU 55th reunion a few weeks ago. It was a wonderful hotel; the furniture was comfortable and the place was fun in a relatively boring town. I am primarily writing this review to praise one employee in particular- Laura. I see on here that many others have had good experiences with... More 

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Valued Guest, I wanted to thank you for taking the time out of your day to recognize Laura for impeccable service. When I read this review I was truly touched by your words. I have experienced hospitality during my own travels and when you receive excellent service it really makes a big difference. I will make sure she is... More 

Marlborough, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Nice clean hotel I did not use the pool but others in my party did and they were very happy with it. The breakfast was good and hot, service was very good. The breakfast was not complimentary. Location excellent right on the main road from Canton to Potsdam. Nice golf course right out the back door.

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Guests, Thank you for making The Best Western University Inn your graduation weekend destination. I am very pleased you enjoyed your stay and we all appreciate the time you took to write this review. I also want to take this opportunity to say congratulations to anyone who has graduated. It is a great accomplishment and our hotel wishes you... More 

Collegeville, Pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 26, 2015

This hotel is almost on the campus. While some exterior construction was going on during our stay it had no impact on our stay. Our room was a little on the small side but it was clean and the bed comfortable. The restaurant was reasonably priced. The staff was pleasant and helpful.

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Traveler, I am so pleased the construction during your stay did not effect you. The construction should be done by the end of summer and we will have a new front entry to be enjoyed by our guests. I will make sure to let the staff know about your kind words and will share your review with the construction... More 

NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 22, 2015

I just finished booking my hotel room with Laura at the Best Western University Inn. Not only was she fantastic in giving information on Canton college that my daughter is attending fall semester, but she also gave me valuable information that put my mind to ease!!! Loved her gracious attitude and most importantly her honesty! Looking forward to spending a... More 

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Soon to be Guest, I want to thank you for taking the time to recognize one of our associates, Laura. She was very happy when I shared this review with her and the entire staff. Although August is a few months away I am sure she is eager for your arrival. We hope you have safe travels and we... More 

Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed May 19, 2015

I have been here before and I thought that is was average: the staff has always been average and the rooms were typical hotel rooms. My most recent stay was during my son's graduation. I was greeted and taken care of immediately. Though the place was a mad house, the two young women working were very professional, friendly and helpful.... More 

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Coraopolis, PA, United States
1 review
5 of 5 stars Reviewed May 17, 2015

This is a great place to stay if you are in the Canton, NY area. It is centrally located. The staff is always pleasant and helpful. The restaurant food is much better than one might expect from a lower cost hotel.

Review collected in partnership with Best Western

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Syracuse, United States
1 review
5 of 5 stars Reviewed May 15, 2015

We had a problem when we got to the hotel in Canton our room had a bad smell of mold - but when I went to the front desk they we very accommodating changed our room when they could - Would stay there again

Review collected in partnership with Best Western

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