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BEST WESTERN University Inn

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90 East Main Street, Route 11, Canton, NY 13617-1452
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1 room 1 guest
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BEST WESTERN University Inn
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214 Reviews from our TripAdvisor Community

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Traveler rating
    81
    72
    39
    12
    10
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78
22
15
75
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (53)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (40)
All months
1 review
5 of 5 stars Reviewed 1 week ago

Excellent service - food was delicious and the golf fabulous! It was a very reasonable weekend for all of us as we were on a golf weekend (20 people). The meals were delicious - and the service was terrific.

Review collected in partnership with Best Western

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Frederick, United States
1 review
4 of 5 stars Reviewed 1 week ago

This is a college town area, with four major universities, and not enough hotel accommodations for college drop-off or college events. We were there bringing our child to college. The Best Western has been consistently clean and beds are comfortable. The staff is very helpful and will go out of their way to make your stay the best it can... More 

Review collected in partnership with Best Western

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Mont Tremblant, Canada
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was small but neat and clean. Bed was confortable, excellent WIFI connection and a vey nice indoor pool with a large outdoor deck. Well located, on the outside of town, easy to access. Best option in town.

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Ottawa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 19, 2015

Travelled to Canton for Golf. Played St Lawrence University course and the Partridge Run an stayed at the Canton University Inn. We crossed from Canada into the States with no hold up at all. Stocked up on cheap beer and food at the Walmart. St Lawrence course was very nice and not busy at all. The staff was very pleasant... More 

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Albany, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 19, 2015

My husband and I love this hotel for various reasons. A restaurant and a pub/bar are attached, and the pool and hot-tub are always clean and well-staffed with towels. Also a great outdoor pool-accessible enclosed area for sunning during the summer season. Golf course also borders the hotel. Friendly, helpful staff, but wish coffee and tea were available after 8... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Tivoli, New York
1 review
4 of 5 stars Reviewed July 15, 2015

Unfortunately it has taken me awhile to write this review, as I just recently found out I brought bed bugs back from my May 2015 stay at this hotel. Let me first say that I am a single, professional mom who has not traveled in the past year as my schedule is such that I have little free time. Literally,... More 

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Guest, I wanted to thank you for taking the time out of your day to review our hotel. I want to start by apologizing for not meeting your expectations during your most recent stay. Furthermore, I would love to discuss your concerns in more detail to ensure we are taking all necessary precautions to address any issues you experienced.... More 

Spokane, Washington, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 4, 2015

Bed and room were great. Quiet even on street side. Undergoing renovation of the lobby but minimal impact. The restaurant was average. Would have preferred a continental breakfast that we have enjoyed at other Best Western properties. We would stay here again

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CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Valued Guest, I want to first express my thanks for leaving feedback on our hotel. I would love to find out more about your restaurant experience and how we could have done better to make your experience more pleasurable. Please contact me anytime at 315-386-8522 or by email at justin.chapman@interstatehotels.com. We eagerly await your next arrival so we can... More 

Coraopolis, PA, United States
2 reviews
5 of 5 stars Reviewed July 3, 2015

The Best Western in Canton, NY is a great place to stay for business or pleasure. The restaurant is one of the best places in Canton to eat. The location is superb and close to town without being in the town. The staff is very friendly and helpful.

Review collected in partnership with Best Western

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Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 23, 2015

Our stay at the Best Western University Inn was fine. The TV was replaced or repaired soon after we reported problems. Service for breakfast was great one day, and very bad the next (different servers). A buffet dinner arranged for our group was excellent but staff confused about use of drink coupons. Repairs ongoing but we were not bothered by... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Traveler, I want to thank you for taking the time out of your day to review our hotel. Furthermore, I want to apologize about the level of service you received on your second breakfast. We strive to make every guest experience a unique and memorable one and I apologize we were unable to do so. We hope to see... More 

Pittsford, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 15, 2015

Our group had such a great weekend here. We were all here for a fraternity/sorority golf weekend. The staff was wonderful and they put up with a lot from us. Liza is a top rate bartender. Go visit her at the lounge!

Review collected in partnership with Best Western

Was this review helpful? Yes
CantonNYSales, General Manager at BEST WESTERN University Inn, responded to this review

Dear Golfers, At the Best Western University Inn we try to make every stay a wonderful experience. It is extremely gratifying to see that we were able to achieve that effort during your most recent golf outing. It is always such a pleasure to see staff members mentioned in TripAdvisor reviews and I will make sure that Liza receives your... More 

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