BEST WESTERN PLUS University Inn (Canton, NY) - Hotel Reviews

Also Known As:: Best Western Plus University Inn Canton Hotel; Best Western Plus University Inn Canton Hotel Canton; Best Western Olean; Olean Best Western; Best Western Canton

Address: 90 East Main Street, Route 11, Canton, NY 13617-1452

Phone Number:

Region: United States > New York > St. Lawrence County > Canton

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 3 hotels in Canton

Price Range: $$

Official Description (provided by the hotel):: Three story hotel with a picturesque view of golf course in summer and x-country ski course in winter. Fireside dining in restaurant and lounge. Banquet/Conference Center up to 250 people. ... more less

Reservation Options:: TripAdvisor is proud to partner with Best Western, EasyToBook, Olotels, Priceline, Expedia, Cheap Tickets, Venere and Hotels.com so you can book your BEST WESTERN PLUS University Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Leandrea J

Canton, NY

1 review

“Phenomenal service, solid perks”

Reviewed May 21, 2013 NEW

This is by far the best service I've ever received. The staff were friendly and earnest in meeting my needs, even after a power outage created a rough night. Paul and Lisa at the front desk were highly positive, upbeat, and accommodating, even going so far as to offer to microwave anything I bought at the supermarket in the restaurant... More

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2fortheroad2

Leominster, Massachusetts

Senior Contributor

46 reviews

4 hotel reviews

Reviews in 18 cities

12 helpful votes

“Good for the Price”

Reviewed May 13, 2013

Unlike some of the previous reviews stating old and shabby etc. I found this property to be just fine. Was rather reluctant to stay there after reading rome of the prior reviews - but it is a small town and hotels are not plentiful/ And we were attending the graduation ceremonies at Clarkson Univ in nearby Potsdam. But it turned... More

Susan E

Orange, California

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Oasis”

Reviewed May 10, 2013

This hotel is a true oasis in the wilderness of the North Country. Located on a golf course with beautiful vistas, this hotel with its refurbished rooms, its inviting dinning room, and its fun pub is a delightful place to stay, especially in the summer. For a hotel chain, the food is outstanding and the chef responds to individual requests.... More

startraindd

Pennsylvania

35 reviews

10 hotel reviews

Reviews in 22 cities

32 helpful votes

“Tired, old, less than comfortable”

Reviewed May 2, 2013

I just concluded a three night stay while in the area on business. I literally only needed a room for sleep and catching up on business e-mails in the evening. Even so, this facility was a dissapointment. The first room they gave me, in a far wing on the first floor, smelled musty and moldy. After returning to the front... More

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MrsJRZ59

Hawaii

5 reviews

Reviews in 4 cities

6 helpful votes

“College Visit to SUNY Canton”

Reviewed April 24, 2013

Our daughter has been accepted to SUNY Canton for the fall, 2013 semester. We have tried to stay in this hotel in the past, but it has always been booked. However, we did manage to get a reservation and we really enjoyed the room and all the space it provided. The most welcome part for me was that the bed... More

Review collected in partnership with Best Western

Dear Traveler, Thank you for taking the time out of your busy day to share your recent experience. We are happy to have had the opportunity to accommodate you during your visit to SUNY Canton. Thank you. More

Andrew J

Albany, New York, United States

2 reviews

Reviews in 2 cities

“Their policy is to cancel reservations when they have "a full house"”

Reviewed April 22, 2013

My wife and I booked a 2-night reservation for the Best Western, University Inn more than a month before our scheduled trip. The night our stay we received a final confirmation that everything was arranged and that they hoped we enjoyed our trip. On Friday night we arrived and knew that there was a problem when the front-desk staffer said... More

Dear Traveler, Thank you for taking the time to share your recent experience. On behalf of the Management Team I apologize for not meeting your expectations. Our hotel's policy is to pre-authorize each credit card of all reservations after 4pm on the day of arrival to guarantee that room, and when a credit card declines, that reservation is no longer... More

DonMacL

Top Contributor

90 reviews

9 hotel reviews

Reviews in 33 cities

23 helpful votes

“Expensive, needs updating....”

Reviewed April 1, 2013 via mobile

Very small and crowded room. Orderer a king bed which was too large for the room. Room lacked electric plugs for today's - computers, iPhones, iPads...etc. Hotel was clean but could use updating. Internet service reported to us that it was full and there were no available ports. For $50 less per night, I can get a two room suite... More

See 2 more reviews by DonMacL for Canton

Thank you for your recent review. By sharing your experience, you are providing us the unique opportunity in understanding the comfort, needs, and suggestions from a guests' perception. We will use your feedback in our ongoing improvements. More

Wendy1519

Hudson, Ohio

Senior Reviewer

8 reviews

Reviews in 5 cities

“Needs updating”

Reviewed March 31, 2013 via mobile

Yes, I'm an SLU alum so had to stay here! It was THE hotel in my day. The service was very good and the staff very friendly. Rooms had been updated but the hall carpeting was pretty beat up and the chairs and booths in the restaurant need an update. Something has occurred in the kitchen that day so we... More

Thank you for your recent review of our hotel. By telling us your likes and how we can improve, you are providing us an opportunity in delivering a superior experience for you and other guests in the future. More

edperu

Peru, New York

Contributor

11 reviews

3 hotel reviews

Reviews in 6 cities

3 helpful votes

“Very Pleasant surprise !”

Reviewed March 14, 2013

Hotel was much better than we expected. They were in process of renovating and refurbishing. Rooms a little small but had all the modern conviences and then some. The hotel staff from cleaning ladies to front desk could not have been more friendly and helpful as well as efficient. The restaurant on premise was very efficient and tasty for a... More

Thank you for your recent review of our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. More

pierogyman

Syracuse, New York

155 reviews

48 hotel reviews

Reviews in 84 cities

19 helpful votes

“perfect for working in canton/potsdam ny”

Reviewed March 5, 2013

conveniently located on rt 11, friendly and helpful staff. Had a similar experience with the heat...I shut mine off the second nite... will stay again.. breakfast portion was huge! bed was extra comfy! a front desk check in call was thoughtful... in room coffee, wifi, and fridge

Thank you for your recent review of our hotel. Your satisfaction is important to us and we will be using your feedback to implement improvements to ensure we offer a better experience. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. More

1-10 of 52 reviews

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BEST WESTERN PLUS University Inn Hotel, Canton

BEST WESTERN PLUS University Inn

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