We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Inn on the Lake

770 S. Main Street, Canandaigua, NY 14424
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
The Inn on the Lake
Management photos View all
Browse nearby
The Inn on the Lake
Write a Review

221 reviews from our community

Traveler rating
    49
    96
    39
    21
    16
See reviews for
52
84
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (221)
  • Mar-May only
    (25)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (77)
  • Dec-Feb only
    (28)
All months
Gloucester, Massachusetts
Top Contributor
84 reviews 84 reviews
9 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Although we have stayed in this hotel many times (we travel through at least twice a year) this time I was disappointed. The room was near the outside door as we requested (we had our dog with us) but the bathroom was ice cold, no amount of heat could warm it up. The fan for heat was unbelievably loud. The... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for taking the time to review your last stay with us. We are very sorry to hear you had some issues with your room, our front desk and full time maintenance staff could have taken care of any issues during your stay. I will discuss the billing issues with my Restaurant Manager. We love having you... More 

Kuala Lumpur, Malaysia
Top Contributor
72 reviews 72 reviews
50 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

On our return trip to NYC from Niagara Falls, we found ourselves around the Finger Lakes area in the late evening, and stumbled upon The Inn on The Lake online while googling for an overnight stop before continuing our journey the next day. We ended up in one of the Lakefront One-bedroom Jacuzzi Suites, which was very spacious with a... More 

Was this review helpful? Yes 1
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you so much for your review! We are glad to hear you had a chance to experience our Inn and the gorgeous views of Canandaigua Lake. I will pass along all your nice comments to the rest of the staff. We hope to see you again soon! More 

TORONTO
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were there for a short trip. The stay was very pleasant and nice. The room comes with a fridge and microwave. We had a two queen bed room. The room was nice and spacious ! The view was gorgeous! its a short distance to nice restaurants and such so yeah. Will definitely be back here, if i can find... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for the review! We agree, our lakefront views of Canandaigua Lake really are spectacular any time of the year. If you visit our website, you will be able to sign up for our monthly newsletter where we send out great deals and. Thanks again for staying with us, I will pass along your nice comments to... More 

Rochester, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent Thanksgiving Eve and Day at the pet friendly Inn. It was a restful time. We had a lovely suite where our dogs were content. There is definitely enough yard for the dogs to walk in. The meal on Thanksgiving Day was delicious! Our server was personable and attentive. The room was clean and a pleasant. The outside is... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay. We are glad to hear you and your travelling companions had a restful and content time over the Thanksgiving Holiday! I will pass along your nice comments to our kitchen and restaurant staff. Hope to see you back here soon. More 

Arlington, Virginia, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I recently got married at Inn on the Lake and let me tell you, it was AMAZING. We truly cannot say enough good things about our entire experience!!!! I would highly, highly recommend getting married here. For starters, from our very first meeting in June 2013 to our wedding in October 2014, Lori was WONDERFUL. She was... More 

Was this review helpful? Yes
TheInnontheLake, Director of Sales at The Inn on the Lake, responded to this review

We are thrilled to have had the honor of hosting your wedding! Thank you for selecting The Inn on the Lake for your special day. We hope that you will return to The Inn on the Lake to celebrate every year! We will definitely share your comments with all our staff. More 

Canasta, ny
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 3, 2014

We stayed one night at the Inn on the Lake. We were at the New York Wine and Culinary Institute next door and planned to try all their beers that night. The Inn was in walking distance. The hotel was clean, well lit and the folks at the front were great. We relish quiet surroundings, and they were just that.... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for the review and all the nice comments, I will be sure to pass them along to the front desk and housekeeping staff. We are very happy you had a nice quiet stay, hope to see you again soon! More 

Niagara Falls, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

We had a great time at The Inn on the Lake. The view from our room was beautiful. Nice little town to explore. They have a full service restaurant. The staff at the front desk was very helpful when asked for shopping tips.

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for taking the time to write a review. It is nice to hear you enjoyed our spectacular views of the lake and also had a chance to discover all that Canandaigua has to offer. Hope to see you again soon! More 

Atlanta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 28, 2014

After a long hard business day, this was the relaxation I needed. I was able to upgrade to a lake view and it was definitely worth the little extra cost. The front desk staff was nice. The room was nice with a sitting area, bath, bedroom and a deck overlooking the lake. Beautiful area. Able to walk around the lake.... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, It is nice when you can spend a moment and relax after a long day, I am glad we were able to accommodate Thank you very much for the review and all the nice comments, I will be sure to pass them along to the staff. . We would love to have you back when you get some... More 

Fremont, Michigan
Top Contributor
78 reviews 78 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 28, 2014

We stayed here during a recent vacation with another couple. We chose a room with a lake view. The room was clean and comfortable, but still needs some improvements. There was no exhaust fan in the bathroom which seems to be damaging the bath side of the doors. We loved the view and the exterior seating just outside the door... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for choosing us for your recent vacation. The views from our lakefront are truly amazing, especially in the Fall. We are in the process of updating all of our guest rooms, so we hope your next visit will be just as enjoyable. Thank you for your review and I will be sure to pass along your... More 

Babylon, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014

8 sorority sisters have a yearly gathering and this year we chose Inn on the Lake's Un"wine" d package from 9/19-9/21/15. What an amazing experience for under $300 per sister. Prior to our arrival we had requested rooms together and our request was met. Our reservation was confirmed with a friendly email from the Desk Manager about a week prior... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you so much for your review! We are very happy to hear how much you enjoyed our popular Un 'Wine'd Package. I will pass along all your nice comments to the staff at the New York Wine and Culinary Center and especially Mellissa and the rest of the staff at The Inn who had a great time... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Inn on the Lake? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Inn on the Lake

Address: 770 S. Main Street, Canandaigua, NY 14424
Location: United States > New York > Finger Lakes > Canandaigua
Price Range (Based on Average Rates): $$
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia and Travelocity so you can book your The Inn on the Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Inn On The Lake Hotel Canandaigua
Hotel On The Lake
Lake Canandaigua
On The Lake Canandaigua

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (3)
Viewed
Dining (2)
Viewed
View from room (8)
Viewed
Room/suite (4)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay