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The Inn on the Lake

770 S. Main Street, Canandaigua, NY 14424
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The Inn on the Lake
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The Inn on the Lake
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238 reviews from our community

Traveler rating
    56
    104
    40
    22
    16
See reviews for
54
91
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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    (35)
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Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is the hotel we had booked in advance for our trip to Fingerlakes. The hotel is nice. There was a wedding going on, so it was very noisy. The hotel has very good marina, and has some water view rooms, but we got parking lot view. Rooms were clean, bar was nice. Only issue we had was with the... More 

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Greenwich, Connecticut
Top Contributor
105 reviews 105 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came for a wedding and loved this space. The room, a lakefront double, was well done although the closet needs a light. Nice patio, microwave, fridge and safe. The restaurant food was average. A downside is it hosts lots of weddings which go until 11:00 and can get loud if you want to get to bed early.

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New York City, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The reason for my visit was a graduation in Geneva. The hotel was conveniently located and a great place to stay. It was quiet, clean, and very comfortable. The staff does such an amazing job that I you could not tell there was other big events going on. After I checked in, I asked to move to a bigger room,... More 

Was this review helpful? Yes 1
James M, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for choosing to stay with us as you attended the graduation ceremony. It is very nice to hear our front desk was able to accommodate you with a larger suite room with no issues. I will be sure to pass along all your nice comments to our entire staff. More 

Akron, Ohio
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here in early May for one night on a driving tour of New England. The hotel was located on the shore of the lake, and the view was very nice. I had read on TripAdvisor to request a lake view room. This was a difference in price of about 30.00 for the night. The rooms were a little... More 

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James M, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for the review. We are glad you had the chance to enjoy the incredible views we have to offer during your tour of New England. I will be sure to share your nice comments with the rest of the staff. Hope to see you again! More 

Rochester, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We read the info about this property on bookings.com. One of the things that convinced us to make the reservation was the description of the room., It said "private pool". I wasn't sure what that was but based on that description we got the room. To our surprise there was no room in the place with a private room. I... More 

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James M, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for contacting me again concerning this issue. As discussed when you were checking out, we were unaware how the editors at booking.com copy/pasted our room description. At no time did we knowingly try to deceive our potential future guests. I have reached out for second time to booking.com to make the necessary changes and they have... More 

New Jersey
Top Contributor
53 reviews 53 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The weather cooperated for us in our stay here the first weekend in May. Warm, sunny days were perfect to enjoy the lakeside location this hotel offers. We didn't have a lakeside room so were not able to enjoy the view of the lake from our room, but it really didn't matter because we wanted to be outside all the... More 

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James M, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you so much for review. Glad you enjoyed your recent trip and got a chance to enjoy the nice weather. I will pass along you very nice comments to the entire staff. Hope to see you again soon! More 

Utica, New York
Top Contributor
328 reviews 328 reviews
34 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed April 13, 2015

Right next to the harbor, the view on the lakeside rooms is exceptional. A bit too cold in early April for us to enjoy it but that doesn't prevent us from thinking about how beautiful it would be to sit outside on the balcony watching summer boats. Room was quite comfortable, nice bathroom. Amenities were as expected in a 3... More 

Was this review helpful? Yes 2
James M, Owner at The Inn on the Lake, responded to this review

It's great to hear you're a fan of our place! We're glad you found your stay quiet and comfortable! Hope to see you again soon! All the best, Jim, Director of Operations More 

Irwin
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 9, 2015

This is a nice property to enjoy the lake right at your doorstep. Don't overlook the restaurant that has wonderful food. This trip was off season so the outdoor pool and bar were not open yet, but the indoor pool and bar were great!

Was this review helpful? Yes 2
James M, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you so much for your review. We are glad to hear you enjoyed your stay! The heated outdoor pool and The Sand Bar open May 1st. Hope we see you again this summer! More 

Horseheads, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 22, 2015

I have stayed at this hotel multiple times without any problems and always enjoy my stay. I have also visited the outdoor bar and restaurants when not staying there. On Friday, March 20, I stayed overnight with a group of co-workers for a team building event. We had 4 rooms in our party. I had room #156. All throughout the... More 

Was this review helpful? Yes 2
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for taking the time to give feedback on your most recent stay. Although there may have been some confusion at check-in on only a certain room "type" that was sold-out, or the lack of empathy in the apology given at check-out, there is no doubt your stay was not an enjoyable one due to the now... More 

Travelers are raving about these Canandaigua hotels

Rochester, New York
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 3, 2015

My husband and I have stayed at the inn on the lake about four times a year for about the last seven years for what we call our mini vacations. This Hotel has seen so many improvements over the years. The staff are very professional the rooms are always super clean We stay here once in the winter and three... More 

Was this review helpful? Yes 2
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for your review and all the nice comments. I will be sure to pass them along to the rest of the staff. If you haven't already, please reach out to my Front Office Manager, Anthony Husk at ahusk@hudsonhotels.com so he can enroll you in our Guest Loyalty Program. Thanks again for staying with us and for... More 

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