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The Inn on the Lake

2.0 of 5 770 S. Main Street, Canandaigua, NY 14424
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The Inn on the Lake
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The Inn on the Lake
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228 reviews from our community

Traveler rating
    54
    98
    39
    21
    16
See reviews for
52
86
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • All months
    (228)
  • Mar-May only
    (25)
  • Jun-Aug only
    (91)
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    (77)
  • Dec-Feb only
    (35)
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Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was really surprised by the atmosphere here. When you walk into the front lobby, it's very beautiful and clean. Our room had a nice TV and everything was clean. My girlfriend is basically a clean freak and she checks all kinds of things when we first get in a hotel room. The Inn on the lake passed with flying... More 

Was this review helpful? Yes 1
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for choosing us for your recent stay and for taking the time for your review. I will pass your nice comments along to our housekeeping department, they take great pride in the work they do here. We hope to see you again soon when the weather is warmer! More 

Bushkill
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend & I chose this resort for a girls weekend...The service is top notch, lakeview room gorgeous & peaceful...Food was impeccable...walking distance to NY culinary & wine institute..Loved our server Will. Would highly recommend the "Un Wined" package..

Was this review helpful? Yes 2
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, We really appreciate you taking the time to a write a review on your recent stay. I will pass along your nice comments to Will and the rest of the staff at The Inn. We work very close with our partners at the NYWCC and are very proud of the packages we have to offer. Hope to see... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friends and I went to this Inn in June. We wanted to go on a wine tour and stayed over night. We got to the hotel earlier than check in time, and they allowed us to get into the room. We went to the indoor pool, we didn't know where the out door pool was. The room was comfortable,... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for taking the time to write a review about your weekend stay with us. I'm glad to hear you enjoyed one of the many wine tours that the Finger Lakes region has to offer. I will pass along all your nice to comments to the rest of the staff, hope we will be seeing you again... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Thanks to everyone at the Inn. Great service,AWESOME bar with a great wine selection, and the cheese platter rocked!!! Can't wait to come back. We came here in the dead of winter and still loved it. Oh yea the room derives breakfast was great also.

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for the great review! We are glad to hear you enjoyed your stay with us. Hope to see you again soon! More 

Germantown, Maryland
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 8, 2015

Stayed the first weekend in January as a wedding guest. Standard Room was clean and comfortable with two queen beds. Nice venue for a wedding. Staff was friendly and helpful. Looks like this would be a particularly nice stay for warmer weather and the location on the lake. Ate in the restaurant. One review mentions k-cup brewer, our room had... More 

Was this review helpful? Yes 1
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. We are glad to hear you had a nice wedding weekend! I will pass along your nice comments to housekeeping and the rest of the staff. Hopefully you can make it back over the summer! More 

1 review
5 of 5 stars Reviewed January 7, 2015 via mobile

I stayed for several days in July 2014. I was in one of the "honeymoon suites" located at the far side of the inn, overlooking the waterway to the lake. It was quiet, serene and relaxing. I had a bottle of my sparkling water explode in the mini fridge and maintain ace was quick to adjust the thermostat and cleaned... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for the review! I think with all the room upgrades we are making, you will find us to be an even better fit for you when you return this summer. See you soon! More 

Utica, New York
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2014

Our stay at the Inn started off on the right foot with the 2 very pleasant gentlemen who checked us in and directed us to our room. Upon entering, we were surprised to find a Keurig coffee maker and assorted k-cups - very nice. The room was very clean and we got a good nights sleep on the pillow top... More 

Was this review helpful? Yes 1
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you very much for the review! I will pass along your nice comments to Natasha and the rest of the Inn staff. I'm glad to hear you enjoyed our new double pillow-top mattresses, we are continuing the upgrades to our guest rooms which include new doors and lock system. We look forward to you staying with us... More 

Gloucester, Massachusetts
Top Contributor
84 reviews 84 reviews
9 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed December 15, 2014

Although we have stayed in this hotel many times (we travel through at least twice a year) this time I was disappointed. The room was near the outside door as we requested (we had our dog with us) but the bathroom was ice cold, no amount of heat could warm it up. The fan for heat was unbelievably loud. The... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for taking the time to review your last stay with us. We are very sorry to hear you had some issues with your room, our front desk and full time maintenance staff could have taken care of any issues during your stay. I will discuss the billing issues with my Restaurant Manager. We love having you... More 

Kuala Lumpur, Malaysia
Top Contributor
73 reviews 73 reviews
51 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed December 7, 2014

On our return trip to NYC from Niagara Falls, we found ourselves around the Finger Lakes area in the late evening, and stumbled upon The Inn on The Lake online while googling for an overnight stop before continuing our journey the next day. We ended up in one of the Lakefront One-bedroom Jacuzzi Suites, which was very spacious with a... More 

Was this review helpful? Yes 1
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you so much for your review! We are glad to hear you had a chance to experience our Inn and the gorgeous views of Canandaigua Lake. I will pass along all your nice comments to the rest of the staff. We hope to see you again soon! More 

TORONTO
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 4, 2014

We were there for a short trip. The stay was very pleasant and nice. The room comes with a fridge and microwave. We had a two queen bed room. The room was nice and spacious ! The view was gorgeous! its a short distance to nice restaurants and such so yeah. Will definitely be back here, if i can find... More 

Was this review helpful? Yes
TheInnontheLake, Guest Relations Manager at The Inn on the Lake, responded to this review

Dear Guest, Thank you for the review! We agree, our lakefront views of Canandaigua Lake really are spectacular any time of the year. If you visit our website, you will be able to sign up for our monthly newsletter where we send out great deals and. Thanks again for staying with us, I will pass along your nice comments to... More 

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Additional Information about The Inn on the Lake

Address: 770 S. Main Street, Canandaigua, NY 14424
Location: United States > New York > Finger Lakes > Canandaigua
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Inn on the Lake 2*
Number of rooms: 134
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Also Known As:
The Inn On The Lake Hotel Canandaigua
Hotel On The Lake
Lake Canandaigua
On The Lake Canandaigua

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