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Holiday Inn Express Canandaigua - Finger Lakes

Certificate of Excellence
2.5 of 5
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4420 Eastern Blvd, Route 5 & 20, Canandaigua, NY 14424
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Holiday Inn Express Canandaigua - Finger Lakes
Best prices for: 1 room 1 guest
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Ranked #2 of 14 Hotels in Canandaigua
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Jennifer B Olean, New York
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102 reviews from our community

Traveler rating
    65
    21
    9
    4
    3
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43
23
Solo
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15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olean, New York
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

A very nice hotel and the front desk staff was amazing! I had to check in early for business and they were very accommodating. Clean, comfortable and quiet. A great place to stay. I really liked that it was at the end of a dead end road on the edge of the woods.

Was this review helpful? Yes
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear guest, Thank you so much for your feedback, we really appreciate it. We are so glad to hear that you enjoyed your stay and our staff. We always try to accommodate our guests the best we can. We hope to see you again soon! More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great hotel, very large rooms VERY clean. They have a nice fitness room and a pool. It's a new hotel very close to many things. I will stay here again when I go to a concert at CMAC. Beautiful sunsets and deer over by the pond.

Was this review helpful? Yes
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you for your feedback! We are so happy to hear that you enjoyed our rooms as well as our pool and fitness center. We are very close to CMAC and are a great place to stay for the concerts there. We are looking forward to see you again soon! More 

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express is a nice hotel. Room was super clean and trendy. Love the decor and extra good use of space. Beds were ultra comfy and they give you 4 pillows per bed :) Fridge is small but at least there is one and a microwave is there. Location is great. It is in the middle of many restaurants... More 

Was this review helpful? Yes
Steve M, Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you for your great feedback, we really appreciate it. We are so happy to hear that you enjoyed your stay with us. Our staff works hard to ensure that all rooms in the hotel are very clean and we are happy to hear that is what you received. We are also pleased to hear the you enjoyed... More 

Rochester, New York
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 25, 2015

The hotel is a Holiday Inn Express so you know what to expect…hot breakfast that's well maintained and fresh cookies in the afternoon. Coffee available all day--thank you God. But, here is the problem we had--we could not find the driveway! It was so snowy and the driveway/parking lot had not been plowed in a l-o-n-g time. We could see... More 

Was this review helpful? Yes 1
Steve M, Front Office Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you for staying with us and thank you for your feedback, we truly appreciate it. We are happy to hear that you enjoyed our breakfast, cookies, and coffee. We do apologize that you had difficulty finding our driveway due to the snow. We do have a contract with a snow plow service and we will be sure... More 

Canandaigua, New York
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 2, 2014

Rooms very nice, lobby and common areas close by and convenient. Appears to be a relatively new hotel, but very comparable to other hotels in the area. Convenient to restaurants, grocery stores, convenience stores, and gas. Hotel staff very friendly. A good choice for the money. Breakfast was hot and always on time. Not much of a view and a... More 

Was this review helpful? Yes 2
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback of your stay here with us. Our team works really hard making sure our property is very clean and breakfast is always out on time and always hot.I am so glad to hear that you had a wonderful experience. We are currently thinking of strategies... More 

Wantagh, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 28, 2014

I stayed at this hotel for business purposes during the NJCAA Cross Country National Championships. I got a king room. (Room 232) The entire room was relatively clean, smelled fresh, and very bright. The refrigerator and microwave worked perfectly. Plenty of space to work in the room for the desk was very large. The bathroom was a good size as... More 

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Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you so much for choosing to stay with us during the NJCAA Cross Country National Championship. I greatly apologize about the dust that you found in your room. It is very important to us that our rooms are clean and dust free. I will pass on your feedback to our housekeeping team and again, I greatly apologize... More 

Buffalo, New York, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 7, 2014

Stayed here for 9 weeks while working out of town and it was great. Friendly staff, nice pool, hot breakfast, lots of area to hang out. Very accommodating, made me feel welcome being away from home,especially Katherine, Marisol Jodi and Steve

Was this review helpful? Yes
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Rob, We absolutely enjoyed having you and your work team stay with us. Thank you so much for choosing to here and for the kind words. I will be sure to let the whole team know about your nice comments. I am so glad we were able to make you feel at home during your long work weeks. We... More 

Glenside
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 21, 2014

I really loved the location of this property. Moreover, the place was REALLY clean. The rooms were cozy. The staff was friendly. They had cookies and flavored water waiting in the lobby for their guests and their breakfast was really yummy! I would definitely stay here again if I were in the area. My only complaint would be that I... More 

Was this review helpful? Yes
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you so much for choosing to stay with us. I am so glad to hear that you enjoyed our clean and cozy rooms, as well as, our friendly staff and complimentary hot breakfast. We greatly appreciate your feedback and look forward to serving you in the future. More 

New York City, New York
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 13, 2014

My husband and I stayed at the HIExpress over the weekend (two nights). The hotel is well-appointed and the staff very helpful. Our room was comfortable, pristine clean and quiet. A wonderful experience overall, we hope to be back soon!

Was this review helpful? Yes
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you for choosing to stay with us. I am so glad to hear that you and your husband had a great experience with us. I am also glad you enjoyed our helpful staff and our clean property. We greatly appreciate your feedback and we look forward to seeing you in the future. Thank you. More 

Phelps, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2014

great pool,great customer service,great clean room.Will visit again 100%.Me and my family felt very-very wellcome.Planning to visit that hotel next January again.Very clean ,truly a wonderfull hotel,very nice entrance fireplace.

Was this review helpful? Yes
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, Thank you so much for taking the time to give us your feedback of our stay. I am so glad to hear that you and your family enjoyed your experience. I am so glad that you will be able to see us again in January. Thank you for choosing to stay with us and we look forward to... More 

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