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Bristol Harbour Resort

3.0 of 5 5410 Seneca Point Road, Canandaigua, NY 14424
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Bristol Harbour Resort
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Bristol Harbour Resort
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118 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Roswell, Georgia
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Warm and cozy lodge with fireplaces and amazing views every where you turn. The staff was very helpful and courteous, over and above helpful for special requests, of which we made several. The steak in the restaurant was delicious, I ordered a 5 star filet mignon but my husband said 3.5 stars for his ribeye. The baked mac and cheese... More

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Penetanguishene, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

From the time we arrived until we left the quality of service from the golf staff, reception desk and the bar staff could not have been better. The scenic view from the balcony of our cottage unit would be difficult to top anywhere. The fall colors accentuated the well designed back nine that runs through the tree lined fairways. On... More

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Colorado Springs, Colorado
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were looking forward to our stay at this resort because of their listed amenities: pool, spa, hot tub, golf. Upon check-in, we were informed that the spa was not available and the pool and hot tub were broken. The morning we were to check out, we received a call stating the hotel computers were down and we needed to... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We spent two nights at the Bristol Harbour Resort during our recent trip to the Finger Lakes region. The view from the hotel and pool/restaurant area was magnificent! Canandaigua Lake at its most scenic. Our hotel room was clean and comfortable although a bit worn. We were assigned a handicapped room (not based on our golfing abilities...) which we really... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 14, 2014

Tough to beat the view from the resort patio, which can also be seen from all the rooms and on the golf course. The combined bar/lounge/restaurant is decent, but not ideal for a couple's romantic dinner as it is just one room. The food was good - not great - but good although a tad pricey. The ribs and Italian... More

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Palmyra, New York
3 reviews 3 reviews
3 of 5 stars Reviewed September 12, 2014

When I came last week I was told there was no chance to play since there was an event starting within the hour. No apologies; no effort to suggest another date or option, I was out of luck. Poor scores for PR and customer care. Finding myself back in the area the following week I called (I learned! ) and... More

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Deerfield Beach, Florida, United States
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 3, 2014

This property is gorgeous across the board. The restaurant and bar was fun. The wood lodge feel had me smiling. The golf course is decent. There is really only one thing that matters at this property. Sit at the bar and turn around when the doors are open. The VIEW IS BREATHTAKING! Finger Lakes are captured here perfectly. Canandaigua is... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2014

The hotel is located on the east shore of Canandaigua Lake. We have some difficulties finding the way to the hotel. The hotel is a little pricy. It is located on a high ground overlooking Canandaigua Lake. Our room is on the top floor (3rd) which has the best view of the lake from the balcony. The balcony is a... More

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Rochester, New York
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 2, 2014

The hotel is situated on a spectacular mountain area. If you ski this resort was made with you in mind. The focus here is skiing and golf. A spa would have been a wonderful addition. From the minute you walk into the check in area and see a full size stuffed bear (that smelled on a hot July day!) you... More

Was this review helpful? Yes 2
Waterloo, Canada
Senior Contributor
41 reviews 41 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed August 31, 2014

We have family in the area and have stayed at Bristol Harbour a number of times. We even hosted a cocktail party for a reunion one year. This stay will be our last unfortunately because the costs did not equal the experience. BH took our reservation by phone but the attendant was quite curt. Our mistake was to check TripAdvisor... More

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theharbour, Public Relations Manager at Bristol Harbour Resort, responded to this review

JnaMurray, Thank you for taking the time to give us feedback and I do hope you will not let this stain our reputation as a wonderful resort. We know what we are capable of and we hold ourselves to a very high regard. We will be taking this as a learning tool for the future services we provide. I apologize... More

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Additional Information about Bristol Harbour Resort

Address: 5410 Seneca Point Road, Canandaigua, NY 14424
Location: United States > New York > Finger Lakes > Canandaigua
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bristol Harbour Resort 3*
Number of rooms: 31
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Also Known As:
Bristol Harbour Hotel Canandaigua
Bristol Harbour Canandaigua

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