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Villa Roma Resort and Conference Center

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356 Villa Roma Road, Callicoon, NY 12723
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Villa Roma Resort and Conference Center
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Villa Roma Resort and Conference Center
Villa Roma Resort and Conference Center
Villa Roma Resort and Conference Center
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662 reviews from our community

Traveler rating
    273
    171
    94
    66
    58
See reviews for
319
109
4
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (662)
  • Mar-May only
    (113)
  • Jun-Aug only
    (244)
  • Sep-Nov only
    (178)
  • Dec-Feb only
    (127)
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1 review
4 of 5 stars Reviewed 6 days ago NEW

This resort was perfect for my students. The rooms were beautiful and there was so much for the kids to do! I have to say the wait staff was amazing. A special thank you to Jose, Robert, Erin, and Benji for your flexibility in dealing with 46 very different and underdeveloped pallets. It was their Italian themed weekend, so the... More 

Was this review helpful? Yes
Cornwall on Hudson, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are never disappointed with our week stay at Villa Roma sometimes three times a year! We are always welcomed with cheerful faces and open arms. They even remember our sons name. At 9 years old he is constantly entertained and happy. We enjoy the varied and plentiful activities and the shuttle busses are fantastic. We are immediately relaxed and... More 

Was this review helpful? Yes 1
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

Wow, it sounds like we succeeded in accomplishing our mission to provide outstanding vacation experiences to all our guests and to treat them all like members of the family. We hope to continuing doing that for many years to come! More 

Highland, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

We have been using this facility for the past five years now for our annual convention. It is outstanding. From the food, the accommodations and especially the help. Everyone is friendly and helpful and it is the first time we have been able to hold a convention consistently without one complaint from anyone. Because of both Adam & Kelly we... More 

Was this review helpful? Yes
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

thank you for your kind comments. We are so happy that you enjoyed your stays at Villa Roma. It's especially great to hear about your 2 totally separate and different experiences at our Resort. We try to provide great service to our convention and meeting attendees but also enjoy bringing families together for special celebrations and vacations. We're gratified that... More 

Poughquag, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A premier resort, hardly. Our two bedroom turned out to be a lockout. The carpet and furniture is just old and worn out. Two lamps in the "living" room didn't work. The pull out couch has been reinforced with a piece of plywood so it wouldn't sag which resulted is a very ucomfortable couch. Their is a wall AC/Heater in... More 

Was this review helpful? Yes 3
paulvilla, Manager at Villa Roma Resort and Conference Center, responded to this review

I was sorry to hear of your disappointment with your recent timeshare stay. I would like to take a moment to address some of your complaints and concerns. Interval International has Villa Roma listed as a select resort, not premier. I have spoken with II regarding the misinformation you received and I apologize if one of their representatives gave you... More 

New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Extremely disappointed with this place,not only it is old and dated, food is really bad as well. I booked a 2bedroom/2bath in the timeshare townhomes. The moment you walked in the lobby, you feel that you are in a 1960 movie. It looks old and creepy. We ate at the restaurant twice, breakfast and dinner. Breakfast was bad that we... More 

Was this review helpful? Yes 7
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

I'm sorry about your perceived experience at Villa Roma Resort during your timeshare stay. Not only did i apologize profusely for the incident you related but I also explained to you how totally out of character the behavior you described was for the employee in question who has worked at Villa Roma for over 10 years and who always is... More 

Nanuet, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had an excellent time at Villa Roma during February. From the minute we pulled up the staff was so nice, friendly and accommodating. There was more then enough activities to keep my three boys busy at all times, (skiing, ice skating, tubing, bouncy room, indoor pool, bowling alley), too much to mention! Our room was large and immaculate, which... More 

Was this review helpful? Yes 1
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

Thank you. We're so happy that you took advantage of all the fun winter things to do at Villa Roma during your stay. It's not always easy keeping a family of 5 busy but it sounds like you all had a great time. Hope to see you back soon. More 

Robbinsville
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We always enjoy Villa Roma activities, no matter what time of the year we visit. Food and entertainment are excellent and all under one roof. Dining with new friends is always a highlight of our trip. Something for everyone. Staff is very accomodating and friendly.

Was this review helpful? Yes
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

Thank you for your great comments. So happy that you enjoy our delicious food and wonderful hospitality. We can't wait to see you at Villa Roma again. More 

Eastport, NY
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I won a complementary weekend at the Villa Roma and did not know what to expect. We were happily surprised to have a very nice mid-winter getaway. The staff are uniformly friendly and helpful and the facilities ranged from nearly brand new to aging yet well maintained. There seem to be many activities although we didn't partake... More 

Was this review helpful? Yes
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

This is why we love to provide fund raising groups with complimentary weekend prizes for their raffles. We get to meet guests that, otherwise, may not have visited Villa Roma. We're so happy you enjoyed your stay and the service provided. We hope you do visit us again in the summer. More 

Medford, New York
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Doc keeps us entertained and having fun all day long- fun shows at night- always a great time- definitely a great way to spend time with family and friends- Lesa in the timeshare office has the best deals- best decision we ever made - we made an investment in family memories and that is priceless- timeshare rooms r spacious full... More 

Was this review helpful? Yes
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

We're so happy you enjoyed your stay at Villa Roma. Doc certainly does keep everyone entertained around the clock and we're pleased you appreciated the attentive service of Lesa, andrew and Jillian. It's wonderful to hear that your timesharing experience at Villa Roma has been so rewarding and we look forward to hosting you for many years to come. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay - something for every season. Personal dealings with manager Mardette - wonderful person always looking to please guests! She and her entire staff make you want to come back!

Was this review helpful? Yes 1
paulvilla, General Manager at Villa Roma Resort and Conference Center, responded to this review

Thank you for your great comments. We're so happy that you enjoyed your stay. We will certainly let Mardette know how much you appreciated her service and hospitality. More 

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