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All 3 Brockport hotels

Dollinger's Inn & Suites

2.5 of 5 Hotel   |   4908 Lake Road South, Brockport, NY 14420
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93%
Ranked #1 of 3 hotels in Brockport
Certificate of Excellence 2013
A recent review
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130 people have reviewed this hotel

Traveler rating
    86
    35
    2
    3
    4
See reviews for
60
21
10
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
4 of 5 stars Reviewed 1 week ago

Overall very good value and helpful service. Dorothy Daniels was very reliable and informative and helpful. Plenty of parking. Excellent breakfast. Room temperature - wondering whether it couldn't have been a bit cooler. Rooms were clean. Everything was in order. Elevator worked.

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Guelph, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We came to Brockport for a basketball tournament. Dorothy was willing to accommodate our team of 10 players and parents, not many hotels like to, even though our girls are quiet and respectful. I was pleasantly surprised when we arrived for the weekend. Quiet location, lovely, clean hotel and very friendly front desk staff. Our team was put in the... More

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Wilmington, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in town for a college visit and didn't want to stay at a 'Chain' hotel. We own a small 'Mom and Pop' hotel in the Adirondacks and expect the same amount of cleanliness that we provide at our hotel when we stay elsewhere. It was not disappointed. Very clean and very comfortable. We will definitely stay here again... More

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Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Have stayed here frequently the last several years. Everyone is always friendly and accommodating . The hotel is always clean and tidy. Love the new bedding and choice of paint colors in the rooms! Would highly recommend staying here!

Was this review helpful? Yes 1
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Greetings Carol, First off, thank you for your loyalty to Dollinger's Inn & Suites over the years. We pride ourselves on the friendliness and accommodating nature of our staff as well as the cleanliness of our guestrooms and common areas. We are thrilled you like the fresh paint and new bedding, too! We look forward to seeing you soon. With... More

Sanborn, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We wanted to do something for our wedding anniversary but have a newborn so couldn't do anything extravagant. Staying for a night in the jacuzzi suite was the perfect thing for us to have some peaceful, romantic alone time together! Will definitely be coming here again!

Was this review helpful? Yes 3
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Dear Missesjoe, Dollinger's Inn & Suites is a great destination for special occassions with our first rate deluxe jacuzzi suites. With our jacuzzi's placed in the guestroom area, it surely offers a peaceful and romantic getaway for many couples. We are thrilled you chose to celebrate your wedding anniversary with us! We'll see you next year! With Warm Regards, The... More

Oswego, New York
1 review
2 of 5 stars Reviewed 4 weeks ago

Stayed overnight non-smoking rooms situated directly across the hall from smoking rooms. They offered to move the room to the other end of the hall but it was a different room type. Smoke was so bad I had to put a towel at the base of the door and wet washcloths and place over fan and turn fan on to... More

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ddaniels68, General Manager at Dollinger's Inn & Suites, responded to this review

Paul, first and foremost, I would like to apologize for the terrible night you experienced at our hotel. I was unaware that a guest stayed with us feeling anything less than comfortable. There were things that I could have (should have) done to prevent the issues you dealt with. It is my job to anticipate problems, and I dropped the... More

Baldwinsville, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

We have regularly stayed at Dollinger's Inn & Suites over the past four years since my daughter's first visit to Brockport. From our first stay they have treated us like family. The rooms are clean and comfortable, the staff is WONDERFUL, we have always felt safe and happy when staying there. This most recent stay was to watch our daughter... More

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Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Hi Beth L, You're not just a room number at Dollinger's Inn & Suites, you ARE family! Your feedback lets us know we are doing everything right to make your lodging experience WONDERFUL while in Brockport and we appreciate that very much. Thanks so much for you loyalty over the years and we look forward to seeing you soon! With... More

West Hartford, Connecticut
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

Comparable to a Holiday Inn Express except with much more personalized service! Friendly, helpful staff willing to share all they know about local area. Clean and comfortable. Will stay here next visit.

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Was this review helpful? Yes 1
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Wow, Laura Z, you summed up the "Dollinger Difference" in just a few short sentences. Clean and comfortable with personalized service! That is a wonderful testimony to our brand of hospitality, each and every time to each and every guest. We can't thank you enough for sharing your experience with us and other potential guests traveling to Brockport NY. We... More

Oneonta, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

Once again, I had a lovely stay at Dollinger's while visiting Brockport. The front desk staff is always very friendly and welcoming. The property is always clean, well-lit and safe. The location is conveniently located near restaurants and the college. I will continue to stay at Dollinger's whenever I am in town.

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Was this review helpful? Yes 1
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Maizy, thank you so much for your rave review of Dollinger's Inn & Suites on Tripadvisor. You hit on key notes about Dollinger's and what makes us a standout in Brockport, NY. We pride ourselves on the clean and friendly atmosphere and our location to the college, shopping and restaurants only make your lodging experience that much more enjoyable. Thanks... More

Woodmere, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 24, 2014

While visiting The College at Brockport, this hotel was affordable and clean. Will be staying again. It is very close to the college, which was great in the snow. We didnt even notice that they allowed pets (kudos to them), till we heard the puppy yapping. Great place.

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Was this review helpful? Yes 1
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review

Hi Lori, Thank you for choosing Dollinger's Inn & Suites on your recent trip to Brockport. Clean and affordable is the "Dollinger Difference" and our location to the college, shopping and restaurants cannot be beat! We look forward to hosting you again in the near future and don't forget to bring along your four legged family members. Dollinger's Inn &... More

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Additional Information about Dollinger's Inn & Suites

Also Known As:
Dollinger`s Hotel Brockport
Dollinger`s Inn And Suites
Dollinger`s Hotel
Holiday Inn Brockport
Brockport Holiday Inn
Address: 4908 Lake Road South, Brockport, NY 14420
Phone Number:
Location: United States > New York > Finger Lakes > Brockport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #1 of 3 hotels in Brockport
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Dollinger's Inn & Suites 2.5*
Official Description (provided by the hotel):
Dollinger's Inn & Suites is a mother owned, daughter operated hotel featuring a variety of room types including standard rooms (two queen beds or one king bed), sofa suites, and jacuzzi suites. Our rates include a complimentary deluxe continental breakfast, high speed internet access, fitness center, free local telephone calls, key card security and the most accommodating staff. We offer smoking, non-smoking and wheel-chair accessible rooms. Pets are welcome. We are located only two miles from SUNY Brockport and approximately 12 miles from Robert Wesleyan College. Visit Brockport, NY and get to know the Dollinger's brand of hospitality. You won't be disappointed. ... more   less 
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