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All 1 Brighton hotels

Comfort Inn Rochester/Brighton

2.0 of 5 Hotel   |   2729 Monroe Ave, Brighton, NY 14618
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Comfort Inn Rochester/Brighton
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Ranked #1 of 1 hotels in Brighton
A recent review
4 of 5 stars reviewed 2 weeks ago
LynneM Mississauga
  • Overview
  • Reviews (52)
  • Photos (16)
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  • Room tips (13)
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52 people have reviewed this hotel

Traveler rating
    16
    27
    5
    3
    1
See reviews for
17
12
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Kansas City, Missouri
Top Contributor
75 reviews 75 reviews
35 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The cost of the room was high and expectations from stays at other Choice Hotel properties led us to believe we would be pleased. Monroe street is ripped up by construction, not the fault of the motel. We were told that work begins very early sometimes. There is no quiet side to sleep on presently since the highway runs right... More

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Mississauga
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were driving in thunder, lightening and pouring rain about 40 minutes from Rochester, the second hotel I called I spoke with Tracy who was so friendly on the phone, I thought we have to stay there! The only room left on the ground floor was the wheelchair accessible suite. As there was only one bed, there was enough room... More

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

LynneM, Thank you for taking the time to give us a review of your recent stay with us. I am glad you were able to weather the storm and make it to us. Your husband sounds like me I like to spread out in a room. I do hope if you find your way back to Rochester you will stay... More

Plattsburgh, NY
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No complaints whatsoever. Painless check in, clean room and all amenities worked fine. It's about a 10 minute drive to downtown Rochester. Traffic can be tough, so plan accordingly. Free parking as well, which is always a plus. Decent value and an overall great stay.

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

ncm7772, Thank you for your kind words, I am glad our location worked well for your needs. We too think traffic can be kind of tough around here. I do hope you will choose to stay with us again on your next trip to Rochester. Brian Ugorek General Manager More

Leander, Texas
Top Contributor
98 reviews 98 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed two nights basically a business trip. The staff was very nice especially the morning crew making sure the breakfast items were well stocked. Not a fancy place but everything just worked well. The rooms were rather small with the sink right in the door way as you entered. If you want a clean, comfortable room with a nice... More

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Wacoton, Thank you for taking the time to give us feedback on your stay. I am glad to hear that our location meet your needs and you enjoyed your time with us. I do hope that on your next trip to Rochester you choose to stay with us again. Brian Ugorek General Manager More

Mississauga, Canada
Top Contributor
107 reviews 107 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed July 20, 2014

This was a return booking and despite the fact that I inadvertently booked the wheelchair accessible suite, my wife and I had a pleasant overnight stay. We very much enjoyed the generous and healthy breakfast choices and the eating area adjacent to the front desk is bright and cheery. There are lots of restaurants nearby as well as numerous shopping... More

Was this review helpful? Yes 1
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Connoisseur-of-Life, Thank you for your review. I am glad that the room typed worked out for you in the end. I do hope that you will choose us again on your next stop over in Rochester. Thank you for your kind comments about our facility, I will pass it along to my staff. Brian Ugorek General Manager More

Wesley Chapel, United States
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stay at this Comfort Inn whenever we are in Rochester to see relatives. The rooms are a bit small but are very clean and comfortable. Monroe Avenue has a lot to offer as far as shopping, dinning, etc. so you do not have to go far. You located in between Brighton and Pittsford. Hotel is right off the 490.

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Robert S, Thank you for taking the time to give us a review of your stay with us. I am glad to hear that you stay with us whenever you’re in Rochester. Thank you for your continued support. We look forward to seeing you again! Brian Ugorek General Manager More

Hsndjdjdjid
1 review
1 of 5 stars Reviewed June 20, 2014 via mobile

This is my second time staying here & it was awful the staff was rude very disrespectful and the Maneger Bryant very very disgusting rude unprofessional !!! Never come here with your family this place is invested with bugs,dead flys all over ants on second floor my room floors was sticky and had left over foods from the last guest... More

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Hdnjdid, I am sorry to hear about your experience, I would love to discuss this further so I can get an understanding as to where we went wrong. I am sorry but this is the first I have heard of any of this and apparently I talked to you which is highly unlikely because If someone had an experience like... More

Hampstead, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 7, 2014

Had a very nice stay. Everything was clean and the staff was very friendly. The room was comfortable but had a very odd setup. The sink was right inside the room to the left...when I say right inside, I mean I the edge of the sink is against the hallway wall. This was fine for just me, but I could... More

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

James P, Thank you for taking the time to give us a review, I am glad that you enjoyed your stay with us and that you found our facility to be clean and well maintained. We do like to be different to make that memorable experience to our guests and I see that you found the sink to be that.... More

Toronto
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

What a find! The rooms were spacious and ultra-clean. We had two double beds in a non-smoking room with an iron and ironing board, copious amount of towels, TV, fridge, free WI-fi, toiletries, hair dryer, etc. The beds were very comfortable with 4 pillows each of varying softness. There was a buffet breakfast included of tea, coffee (regular and decaf),... More

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

dkjames, Thank you for taking the time to give us a review. I am glad to hear that our location worked well for your visit to Rochester. I hope that you will choose us again on your next trip to Rochester. Brian Ugorek General Manager More

Syracuse, NY
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 26, 2014

We needed to find a choice hotel to spend one Sunday night while in Rochester. This location was not too far from the restaurant we needed to find. We were attending a 40th Anniv. party for my cousin and it worked out well. The room was handicapped accessible and was huge. My only suggestion is that a comfortable upholstered chair... More

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Celtic1948, Thank you for your review of your stay. I am glad that our facility's location worked for you needs. I will see what we can do about the seating arrangements in the room. I hope you will stay with us again on your next travel to Rochester. Brian Ugorek General Manager More

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Additional Information about Comfort Inn Rochester/Brighton

Address: 2729 Monroe Ave, Brighton, NY 14618
Phone Number:
Location: United States > New York > Finger Lakes > Brighton
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Rochester/Brighton 2*
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16 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & grounds (3)
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Business center/function rooms (1)
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Room/suite (4)
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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Forty-three deluxe guest rooms. Complimentary continental breakfast. Fitness center. Business center. ... more   less 
Number of rooms
42

Questions & Answers

Questions? Get answers from Comfort Inn Rochester/Brighton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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