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Comfort Inn Rochester/Brighton

2.0 of 5 2729 Monroe Ave, Brighton, NY 14618
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Comfort Inn Rochester/Brighton
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Comfort Inn Rochester/Brighton
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56 reviews from our community

Traveler rating
    18
    29
    5
    3
    1
See reviews for
17
16
5
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hinsdale, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed there on 12/24/14. We booked the hotel online. When we arrived we checked in, very quickly, then we went up to the room. We were able to check in 1.5 hours early which was great. The room was awesome ! Clean, perfect ! bathroom was super. Staff was kind and attentive. The bed (kingsize), was comfortable and there... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed October 16, 2014

The best thing about this facility is where it is located - just off the ramp to I-570 and just down the street from Wegman's flagship store. Acess to the Interstate allows one to be most anywhere in the Rochester area in 20 minutes or less. Being the flagship store for Wegman's means they offer more choices, more intro to... More 

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

199ellynm, Thank you for taking the time to give us a review of your stay. We too love being down the street from Wegmans flagship store. I am glad that the convenience of our location worked for your needs. I hope you will stay with us again on your next trip to Rochester. Brian Ugorek General Manager More 

Watervliet
Top Contributor
78 reviews 78 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 2, 2014

We had an overnight stay in Rochester in order to attend an early morning golf tournament the next day at Oak Hills Country Club. The location of the Comfort Inn was perfect, not more then probably 5 miles away. Our room was ready upon arrival, nice king size bed, clean, and with 4 pillows, offering a choice between soft or... More 

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

AndreaZNy, Thank you for taking the time to give us a review of your stay. I am glad that you choose us while you were in town to golf at Oak Hill. I will be sure to pass along your review for my staff to see. I hope next time your in Rochester you will choose us again. Brian Ugorek... More 

Ontario CANADA
Top Contributor
92 reviews 92 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 9, 2014

We have stayed here before and found this to be great place to stay when shopping in the area. The price is excellent and it is a clean place with very comfortable beds. It is on the same street as Trader Joe's, Steinmart, Marshall's and a Wegman's. It is not far from Pittsford which is a nice place to walk... More 

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

BenOntarioCANADA, Thank you for you for your great comments and I will be sure to pass those along to the staff for recognition. I hope you will choose to stay with us again on your next trip to Rochester. Brian Ugorek General Manager More 

Kansas City, Missouri
Top Contributor
85 reviews 85 reviews
39 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed August 31, 2014

The cost of the room was high and expectations from stays at other Choice Hotel properties led us to believe we would be pleased. Monroe street is ripped up by construction, not the fault of the motel. We were told that work begins very early sometimes. There is no quiet side to sleep on presently since the highway runs right... More 

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Galoshes2Heels, Thank you for taking the time to give us a review of your stay with us. I am sorry that our facility didn't meet your needs or your expectations. I am also sorry about the road construction, I can't wait for the State to be done with the work they are doing on that. I do hope you will... More 

Mississauga
Top Contributor
64 reviews 64 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 16, 2014

We were driving in thunder, lightening and pouring rain about 40 minutes from Rochester, the second hotel I called I spoke with Tracy who was so friendly on the phone, I thought we have to stay there! The only room left on the ground floor was the wheelchair accessible suite. As there was only one bed, there was enough room... More 

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

LynneM, Thank you for taking the time to give us a review of your recent stay with us. I am glad you were able to weather the storm and make it to us. Your husband sounds like me I like to spread out in a room. I do hope if you find your way back to Rochester you will stay... More 

Plattsburgh, NY
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 13, 2014

No complaints whatsoever. Painless check in, clean room and all amenities worked fine. It's about a 10 minute drive to downtown Rochester. Traffic can be tough, so plan accordingly. Free parking as well, which is always a plus. Decent value and an overall great stay.

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

ncm7772, Thank you for your kind words, I am glad our location worked well for your needs. We too think traffic can be kind of tough around here. I do hope you will choose to stay with us again on your next trip to Rochester. Brian Ugorek General Manager More 

Leander, Texas
Top Contributor
139 reviews 139 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 7, 2014

We stayed two nights basically a business trip. The staff was very nice especially the morning crew making sure the breakfast items were well stocked. Not a fancy place but everything just worked well. The rooms were rather small with the sink right in the door way as you entered. If you want a clean, comfortable room with a nice... More 

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GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Wacoton, Thank you for taking the time to give us feedback on your stay. I am glad to hear that our location meet your needs and you enjoyed your time with us. I do hope that on your next trip to Rochester you choose to stay with us again. Brian Ugorek General Manager More 

Mississauga, Canada
Top Contributor
131 reviews 131 reviews
18 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed July 20, 2014

This was a return booking and despite the fact that I inadvertently booked the wheelchair accessible suite, my wife and I had a pleasant overnight stay. We very much enjoyed the generous and healthy breakfast choices and the eating area adjacent to the front desk is bright and cheery. There are lots of restaurants nearby as well as numerous shopping... More 

Was this review helpful? Yes 1
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Connoisseur-of-Life, Thank you for your review. I am glad that the room typed worked out for you in the end. I do hope that you will choose us again on your next stop over in Rochester. Thank you for your kind comments about our facility, I will pass it along to my staff. Brian Ugorek General Manager More 

Wesley Chapel, United States
Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stay at this Comfort Inn whenever we are in Rochester to see relatives. The rooms are a bit small but are very clean and comfortable. Monroe Avenue has a lot to offer as far as shopping, dinning, etc. so you do not have to go far. You located in between Brighton and Pittsford. Hotel is right off the 490.

Was this review helpful? Yes
GMComfortRochester, General Manager at Comfort Inn Rochester/Brighton, responded to this review

Robert S, Thank you for taking the time to give us a review of your stay with us. I am glad to hear that you stay with us whenever you’re in Rochester. Thank you for your continued support. We look forward to seeing you again! Brian Ugorek General Manager More 

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Additional Information about Comfort Inn Rochester/Brighton

Address: 2729 Monroe Ave, Brighton, NY 14618
Phone Number:
Location: United States > New York > Finger Lakes > Brighton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn Rochester/Brighton 2*
Number of rooms: 42
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