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Days Inn Brewerton/Syracuse

2.5 of 5
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5552 Bartell Road, Brewerton, NY 13029 (Formerly Holiday Inn Express)
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Days Inn Brewerton/Syracuse
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Ranked #1 of 1 Hotels in Brewerton
A recent review
5 of 5 stars reviewed 2 weeks ago
John E Middlebury
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203 reviews from our community

Traveler rating
    66
    63
    39
    16
    19
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83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (203)
  • Mar-May only
    (51)
  • Jun-Aug only
    (62)
  • Sep-Nov only
    (68)
  • Dec-Feb only
    (22)
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Amherst, New York
1 review
2 of 5 stars Reviewed 1 week ago

The help seemed nice enough, but incompetent, the room was hot and humid when we first got there, and we tried to turn the fan on to cool things down and it was so loud we couldn't sleep! The room was just too small for four people, we felt cramped and uncomfortable, and the pillows were horrific!! When we went... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello Mary, I am truly sorry your stay was not enjoyable. I will be looking into each of the noted issues, to find speedy solutions to each of them. Best Wishes, Jessica Morey More 

Middlebury
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Clean, comfortable, reasonable price, decent breakfast including waffles and pancakes, very convenient access from Interstate 81.

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Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello John, Thank you for this lovely review of the Days Inn Brewerton/Syracuse, NY. My staff & I are pleased to hear this generous recount of your stay with us. We hope to see you the next time you come to our area. Warm Regards, Jessica Morey More 

Ogdensburg, New York
1 review
3 of 5 stars Reviewed 3 weeks ago

The first room we were assigned REEKED of smoke, even though I had to sign a form promising a $300 charge if evidence of smoking was found at checkout. So we were assigned a 2nd room...the keys didn't work and after a 10 minute wait, we were informed that the door was inoperable. SO...onto the third and final room. No... More 

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Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello Becky, Thank you for taking the time to inform us of the unacceptable issues you encountered during your stay. My staff and I would like to apologize for the inconvenience this must have caused you. We would like to assure you this is not a common occurrence and I will do everything in my power to insure this does... More 

Allegany, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We were impressed with The Days Inn in Brewerton. The rooms were clean and the staff was friendly. We got great directions and restaurant advice. We would definitely stay again.

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Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello Kathy, My staff & I are elated to know you enjoyed your stay at the Days Inn Brewerton/Syracuse, NY. Thank you for the wonderful review. Best Regards, Jessica Morey More 

Corning
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent an evening here while visiting Syracuse for a concert. The hotel is exceptionally clean and comfortable. The only reason they missed out on a 5-star review is the parking situation we encountered. They haven't cleared the snow from their lot, leaving them with fewer spots than rooms, apparently. We were forced, with several other guests, to park next... More 

Was this review helpful? Yes
Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello Steven, Thank you for taking the time to relay you experience. I apologize for the inconvenience you experienced during your stay. We have cleared the lot and will be doing everything we can to prevent this issue in the future. Best Regards, Jessica Morey More 

Watertown, New York
2 reviews
3 of 5 stars Reviewed 4 weeks ago

I was led to believe I would have a 1st floor room, that did'nt happen. The room was clean, the people are very friendly. It is as a great location for the events I attend. Its also dog friendly.

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Was this review helpful? Yes
Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello Dawn, I apologize that my staff and I were unable to fulfill your request. We appreciate you taking the time to inform us about your stay. Best wishes, Jessica Morey More 

Hamburg, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

Loved the room size and closeness to the exit and on the 1st floor, as we had our two dogs with us. Very clean. Wonderful having the fridge and microwave! Made a reservation for next month in April. Requested same room. Hope we will have it. Also, breakfast in the AM is a wonderful treat. Thank you everyone!

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello, Thank you for taking the time to give us this wonderful review. We will do our best to honor your request for your future stay with us. We hope your future stay is as enjoyable as your last. Kind regards, Jessica Morey More 

Olean
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

This hotel has been newly renovated so the rooms are nice, but the best thing about this hotel in my opinion were the beds. They were nice and firm and just sooo comfortable I didn't want to leave. Overall we had a good stay and for the price you can't beat it. I would recommend this hotel to anyone.

Was this review helpful? Yes
Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Thank you for taking the time to leave this warm review. My staff and I truly appreciate the recommendations. Best regards, Jessica Morey More 

Binghamton, New York
2 reviews
5 of 5 stars Reviewed March 5, 2015

I have never been disappointed when staying at this Days Inn in Brewerton, NY. The staff is always friendly and helpful, the rooms are very clean.

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Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Thank you Kathleen for this wonderful review. My staff and I are so grateful for you continued loyalty. Warm regards, Jessica Morey More 

Cicero, New York, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 3, 2015

Excellent stay for 2 nights,very quick check-in,Jessica was efficent and helpfull,would stay here anytime!

Review collected in partnership with Days Inn

Was this review helpful? Yes
Jessica M, General Manager at Days Inn Brewerton/Syracuse, responded to this review

Hello Rick, My staff and I would like to thank you for taking the time to leave us this lovely review. We hope you will stay with us on you future trips to our area. Warm regards, Jessica Morey More 

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