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Contessa Lake George Motel & Resort

Certificate of Excellence
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5102 Route 9N, Bolton Landing, NY 12814
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Contessa Lake George Motel & Resort
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162 Reviews from our TripAdvisor Community

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Traveler rating
    91
    37
    4
    6
    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (7)
  • Jun-Aug only
    (123)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (7)
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1 review
5 of 5 stars Reviewed 6 days ago NEW

Swung by the Contessa Resort Motel (Bolton's Landing) last year to rent a pontoon boat for a camping trip from Captain Bob. We had no problem getting our paperwork sorted out, paying up (at a more reasonable price than any other pontoon rentals in the area I might add), and getting out on the water. The Cap'n kept us laughing... More 

Was this review helpful? Yes
Washington Township, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago

My friends and I have rented pontoon boats from Captain Bob for the past couple of years. The boats were clean and in great working order, and the service was pretty good, albeit rough around the edges. His location is very convenient for Lake George island camping and it's nice to be able to park our car in the lot... More 

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Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After emailing the owner and providing my credit card info to reserve a room. We arrived for the weekend and were told we had no reservation. Here is the exact email--you decide: Subject line "Reservation Confirmation" This confirms your reservation at Contessa Resort for the nights of August 15 and 16. You reserved a room for two guests at a... More 

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Contessaresort, Owner at Contessa Lake George Motel & Resort, responded to this review

The confirmation clearly states "TO PLEASE REPLY TO THE EMAIL STATING YOU AGREE TO THE TERMS." Which he was instructed to do on the phone and in the email. Without that Master card and Visa will not uphold a charge back by someone who cancels or doesn't show up for their reservation. We will continue to run our business in... More 

Montreal, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice ,quiet place. Very cozy cabin ,full kitchen, big terrace with gorgeous view to lake George with mountain. Resort have marina,no beach ,but you can go for swimming, have a pool to.Just one inconveniens ,you have to walk down and up to hill,not everyone can do that,specially people who have problems walking, you can go by car.We did bbq ,every... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First things first next year I'll be staying here at least 5 days 3 days with a boat! I stayed here for a short 2 nights 3 days with my in laws, 2 yr old daughter and husband. It was a last minute idea so I requested information from hotels in the lake George area with availability the dates we... More 

Was this review helpful? Yes 1
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Terrible experience with Bob. First off, I do not know how he gets customers or any repeat customers. He has 0 people skills. We went to speak with him about renting to boat and was having a conversation with him and he had headphones in the entire time! Be ruder Bob. Having not rented a boat in a few years,... More 

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Contessaresort, Owner at Contessa Lake George Motel & Resort, responded to this review

Contessaresort, Owner at Captain Bob's Pontoon Boat Rentals, responded to this review, 4 days ago same response to duplicate review Lets tell it like it really happened, I might have been wearing head phones I wasn't involved with the reservation. This customer did come mid week to reserve a boat and a two bedroom cabin for Saturday. While he was... More 

Albany, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is our second time staying at the Contessa and renting a boat. We had a big group with lots of kids, including my brother's family visiting from Sweden and everything was great. Pool is nice and clean (and pretty warm) and you CANNOT beat the view of Lake George, just stunning. Last year we rented the 3BR/2BA cabin and... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2015

Recently, myself and 10 friends rented a pontoon boat from Bob. He comes off as a cantankerous old coot, but I think that's his shtick. After talking with him for a while (and taking our share of zingers), he's a pretty good guy.

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 9, 2015

#1- I made a point to call the Contessa office early in the day to make sure someone would be available for a late check-in (after 10pm). As I was trying to explain to Bob what time I would be arriving, he just kept talking Over me over me saying “any time after 2, any time after 2”. Ok fine.... More 

Was this review helpful? Yes 2
Contessaresort, Owner at Contessa Lake George Motel & Resort, responded to this review

The only response I have to this review is that this lady doesn't know the meaning of the word truth. I did, however, call her some vulgar names after she screamed some nasty vulgar names at me in my office, in front of my daughter. I WILL NOT TAKE THAT FROM ANYONE, no matter who they think they are!!! More 

Sellersville, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 7, 2015

We had a lovely stay at the Contessa. This is a reasonably priced property that is well maintained by a friendly staff. The town of Bolton landing is filled with the nicest people I have come across in a long time. The views were spectacular. Only a few downsides - the dock is not lit up at night so if... More 

Was this review helpful? Yes 1
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