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Holiday Inn Binghamton - Hawley St/Downtown

3.0 of 5 2-8 Hawley Street, Binghamton, NY 13901
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Certificate of Excellence 2014
Holiday Inn Binghamton - Hawley St/Downtown
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Holiday Inn Binghamton - Hawley St/Downtown
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213 reviews from our community

Traveler rating
    74
    74
    40
    17
    8
See reviews for
76
29
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58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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There are newer reviews for Holiday Inn Binghamton - Hawley St/Downtown
See the most recent reviews
Sydney, Australia
Top Contributor
72 reviews 72 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed October 9, 2013

Stayed here for one night. A Friday, yes, but when I requested 2 queen beds our receptionist advised no queens left only doubles. Three of us traveling together my son and husband both very tall. I was expecting an alternative suggestion such as sofa bed but a cot was offered. Now for the room! It must be a last resort... More 

Was this review helpful? Yes 1
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

DebL53, I just finished reading your comments for the second time and please let me apologize for your experience. The condition of the bathroom and cot were inexcusable. Thank you for mentioning that the breakfast was good and reasonable. I note you are from Sydney Au, my daughter spent a year there and loved it. Thank you again for your... More 

Washington DC
Top Contributor
51 reviews 51 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 8, 2013

Good upstate NY hotel in Binghamton. Good location on the river near restaurants in the city. The rooms are small, typical of a retro fitted property. The hotel has been renovated. Front desk personnel are always helpful and professional. The dinning room staff not quite so. Have had several poor experiences with breakfast and dinner service. Would gladly stay at... More 

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

We appreciate your pleasant comments regarding our hotel and our front desk staff. I am concerned, and I apologize for your troubles in the restaurant. If you return to our hotel, it would be my pleasure to invite you to dinner as my guest. Bob Greene, General Manager More 

Atco, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed October 7, 2013

Me and my girlfriend found ourselves stranded when driving to Canada. We decided between Holiday Inn, Hilton and Days. Hilton is very expensive compared to the other two, so it was out. Days Inn has awful ratings and looks crummy, pass. Holiday Inn was left and they offered us a room for $108 a night, with AAA. The room is... More 

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Mark, I appreciate you taking the time to very candidly write about your Binghamton experience and our hotel. You did get to experience some of Binghamton's nightlife and I hope you had fun. There are more nice places to see here in Binghamton and if you return it would be my pleasure to point them out. Thank you again! Bob... More 

Bohemia, New York
1 review
5 of 5 stars Reviewed October 2, 2013

Mike at the Hawley Street Holiday Inn was professional, courteous and knowledgeable in assisting me with booking a room for Alumni Weekend this month! He made the experience fully enjoyable and were it not for his efforts I may have made the mistake of booking elsewhere! Great job, Mike!

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

We are extremely pleased you booked your room with us for Alumni Weekend. We have many returning Binghamton University alumni who stay with us. Mike had a huge smile on his face when I read your comments to him and a big thank you for that!! Bob Greene, General Manager More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 1, 2013

I came up from New York City to play in a golf tournament with some college buddies. When I called to make a reservation, I was greeted by Mike, who happened to check me into the hotel, as well. He was friendly, accommodating and most of all, accurate in making my reservations. Thanks, Mike, for helping make my trip a... More 

Was this review helpful? Yes 1
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

There are many golfers who stay at our hotel and we thank you and your college buddies for choosing ours. Mike was thrilled when I handed him your comments!! Thank you again! Bob Greene, General Manager More 

Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 27, 2013 via mobile

Stayed here for a conference on Sep 26th, riverside view room on 8th floor with a king bed. The staff here was extremely helpful. Didn't know there's conference rate for booking and they kindly remind me amd lower the rate. Building itself is old but clean, everything in the room was enjoyable. Business center is well functioned and printer works... More 

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thank you very much for your kind blog about our hotel. We host many conferences are we are thrilled you enjoyed your visit with us!! Bob Greene, General Manager More 

Glenburn, Maine
1 review
5 of 5 stars Reviewed September 11, 2013

21 of us arrived all at the same time with 11 motorcycles. We were checked in within just a few minutes. The hotel is beautiful, spotless and staff in courteous, efficient and extremely helpful. We ate dinner that night and breakfast the next morning in the hotel's restaurant. Food was excellent and wait staff went above and beyond. I would... More 

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

We love our guests who arrive by motorcycles!! Thank you for your wonderful blog on Trip Advisor. We post these comments every day and our staff gets so excited when they see how their actions influence our guest's experience. Thank you again! Bob Greene, General Manager More 

Bangor, Maine
1 review
5 of 5 stars Reviewed September 11, 2013

On a recently visit to the Holiday Inn in Binghamton NY (downtown) I had a few drinks and dinner at the Inn. I would like to thank Ericka (bartender) and Jason and Toni (servers) for a great job. The following morning I also had breakfast there and both Melissa & Michael did a wonderful job. Hats off to Bob Cooper... More 

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thanks so much for the warm shout-out for our employees. We always appreciate feedback from our guests and when I read a Trip-Advisor like yours, I am thrilled!!! The staff members you mention work very hard for this hotel and your comments will make their day. Thank you again, Bob Greene, General Manager More 

Pittsfield, Maine
1 review
5 of 5 stars Reviewed September 10, 2013

The hotel is a bit old and could use some updating but overall, our stay was comfortable. We were traveling in a group of 11 motorcycles and I was glad we all had a club card so we could park closer to the hotel. The highlight of our stay was the staff at the bar and restaurant. Erika our bartender... More 

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thank you for your nice comments about our bartender Ericka! She works very hard for us and will be so pleased to read your comments. Thank you again! Bob Greene, General Manager More 

Lincoln
1 review
5 of 5 stars Reviewed September 8, 2013

Stayed September 5, 2013. The hotel was clean enough. The security could have been a little bit better for the motorcycles. We were traveling in a group of 11 motorcycles. However, the staff in the bar and restaurant were outstanding. Jayson, Toni, and Ericka were very responsive to our needs , provided excellent service and made our stay enjoyable.

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thank you for your comments regarding our restaurant staff members. They will be thrilled to be named on trip Advisor. In our world that makes the employees a bit like rock stars!!! Thank you so much again. Bob Greene, General Manager More 

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Additional Information about Holiday Inn Binghamton - Hawley St/Downtown

Address: 2-8 Hawley Street, Binghamton, NY 13901
Phone Number:
Location: United States > New York > Binghamton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Binghamton - Hawley St/Downtown 3*
Number of rooms: 237
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Also Known As:
Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
Binghamton Holiday Inn

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