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Holiday Inn Binghamton - Hawley St/Downtown

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2-8 Hawley Street, Binghamton, NY 13901
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Holiday Inn Binghamton - Hawley St/Downtown
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Holiday Inn Binghamton - Hawley St/Downtown
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272 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very busy spot! Good for the hotel staff and chain but makes an extra challenge for customers. Room was good and clean! Parking pass included as well in a large lot. Definitely can't complain. Room was tighter with the king bed, amenities in room and play pen for little child too but can be done for sure. Staff very friendly.... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hi DanGagnon, Thank you for your review! I'm glad to see you were able to navigate the town of Binghamton without a problem and that our direction cards were helpful to you. We would be happy to host you again! -Jenny D. Guest Relations More 

Pleasantville, New York
Level Contributor
107 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is located in a very nice area of downtown Binghamton. The hotel is minutes away from Binghamton University and all main roads. This is not a Holiday Inn Express but an actual hotel with a restaurant on premise. The restaurant has a very nice menu and the food seems freshly prepared and very tasty with reasonable prices. The... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello DANIEL M, We greatly appreciate reviews from such highly regarded TripAdvisor contributors, such as yourself! It is obvious that you are well traveled when it comes to hotels by your comments in regards to our distinguishing attributes from a Holiday Inn Express. We greatly appreciate your review!! -Jenny D. Guest Relations More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Visiting for college orientation so it was a one night visit. And well ... you know it's a unique situation when they hand you a sheet of rules that clearly indicates a lot of partying must either be going on, or has gone on. Check in prompt. Room small. Neighborhood not great.

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Chieye, Do not fear, the "sheet of rules" that you are referencing is better known as our House Policies. We ask that all of our guests review and sign at check-in. It is our way of communicating some policies and procedures and remaining transparent with our guests about how committed we are that everyone has a great experience at... More 

Hilton Head, SC
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed several times at this hotel. This past trip was for a family reunion. Hotel is located in downtown and it is a easy walk to local shopping and restaurants. The front desk staff was friendly and accomodating. There is an indoor pool, small work out facilitiy, beauty salon, and restaurant on site. Rooms are clean and comfortable.

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello HHISC45, Thank you for your review, and thank you for continuing to choose the Holiday Inn Binghamton when you visit Binghamton, NY. We greatly appreciate all of your nice comments regarding our staff, location, and amenities. Please do not hesitate to reach out to me directly, and let me know what we can do to make your next stay... More 

Boston, Massachusetts
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our room was very clean and in great shape, NOT a worn-out room like the ones that are usually assigned to people traveling with dogs. Since I suffer from severe asthmatic coughing induced by allergens like dust, I was pleased that nothing in our room triggered any bouts of coughing. the housekeeping staff was friendly and very thorough. My only... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Itsuruda, Thank you very much for your 5 star review! We do take pride in the cleanliness of our hotel and we thank you for noticing! Our guest reviews are so important to the improvement of our hotel. We will discuss the ice bucket liners in our following managers' meeting, thank you for your feedback! -Jenny D. Guest Relations More 

Ellicott City, Maryland
5 of 5 stars Reviewed 1 week ago

We bought our overnight stay at this Holiday Inn location from Hotels.com. Even though we paid extra to buy the breakfast coupon for some reason it was not noted on the emailed invoice. Kaley took it upon herself to go to the desk on her own and have Holiday Inn Binghamton pick up the cost of our breakfast even though... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Cleveland W, Thank you very much for your 5 star review and your wonderful comments regarding Kaley, she will be delighted to see them! She is definitely a great asset to our hotel and I will forward your comments to her manager. -Jenny D. Guest Relations More 

Washington, DC
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a travel loving family of three! A pool is a must for our active nine-year old and this Holiday Inn has a very nice sized pool with great pool hours. Ours was an overnight stay en route to Vermont. This HI had everything we needed for our brief stay; always pleased to have the room amenities that this... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello happythreesome, Thank you, thank you and thank you!! We greatly appreciate your feedback and we most certainly appreciate your business!!! Thank you for choosing to stay at our hotel on your way to Vermont. I have a brother who attends a University in Vermont, and it is such a beautiful state-especially during the summer months! I hope you enjoyed... More 

Level Contributor
216 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located centrally in the city of Binghamton NY. A huge modern car park with plenty of space allows easy access to the large, open, modern and well staffed lobby / reception area which is to the right as you enter, after the obligatory credit card and photo ID check we had our key cards and free Wi-Fi password (wi-fi was... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Thebates22, Thank you for taking the time to review our hotel, as a traveler myself, I greatly appreciate the time and eloquence of such an involved review! We appreciate your comments regarding our spacious parking, the comfort and modern look & feel of our lobby and hotel rooms, and the great amenities & toiletries we offer, sometimes the little... More 

Binghamton
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Holiday Inn for three nights while our hardwood floors were being refinished. You see that I also live in Binghamton. Front desk was great, price was fair to good, no bugs, plenty of hot water/ water pressure (even) on the 8th floor, all the employees tried their hardest to please, close to all the trendy little bars... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hi Mark B, What a great complimentary review, thank you! We hope your hardwood floors look fabulous and that we made the wait further worthwhile during your stay here. Please know, we will gladly welcome and make any of your guests, our guests with open arms! -Jenny D. Guest Relations More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Between work and pleasure, I come up a few times a year, and stay at this hotel. The staff is always accomodating and friendly. Recently, I had the pleasure of working with Stephanie on my pending reservation for an upcoming weekend. She was pleasant and professional via telephone and was prompt, efficient and accurate in confirming my itinerary. Thanks, Stephanie!

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello mike b, Thank you for your 5 star review! Even after establishing yourself as a loyal guest of ours, you have gone out of your way to take the time to review your experience with us, and we greatly appreciate that! I will share your wonderful comments with Stephanie and forward them to her manager. Please do not hesitate... More 

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