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Holiday Inn Binghamton - Hawley St/Downtown

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2-8 Hawley Street, Binghamton, NY 13901
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Holiday Inn Binghamton - Hawley St/Downtown
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Holiday Inn Binghamton - Hawley St/Downtown
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247 reviews from our community

Traveler rating
    88
    85
    46
    18
    10
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Staten Island, New York
Top Contributor
51 reviews 51 reviews
38 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed today NEW

We were driving on our way from NYC to Niagara and decided to stop in the mid way and Binghamton happened to be that place. The hotel is located a nice area where there is plenty of food places all within driving area. Check was easy no issues, I am a platinum Elite member as well. I had asked for... More 

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Detroit, Michigan
1 review
5 of 5 stars Reviewed today NEW

Was staying at the Double Tree, but decided to walk down to the Holiday Inn to visit their bar. Latice Perna was very attentive and entertaining while supplying use with drinks and food. The bar was clean and one of the only places open on Memorial Day. While visiting Binghamton in the future I will defiantly visit the Holiday Inn... More 

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Dix Hills, New York
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was crowded for graduation weekend. The lobby was very nicely decorated with food and drinks for the arriving guests. The rooms were small and dated but adequate. Great location on the water and walking distance to everything. Parking was easy and free. The breakfast was included and well managed. The front desk staff were really friendly and hard working.

Was this review helpful? Yes 1
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello ajwmlwslw, Thank you for choosing the Holiday Inn Binghamton during your visit on graduation weekend! Your review of our property is pleasantly elaborate and very much appreciated. We are glad to see you enjoyed the graduation reception along with the rest of the amenities our hotel has to offer. We work very hard to make our guests happy, and... More 

St Helena, CA
Contributor
16 reviews 16 reviews
13 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Parking was very easy and the front desk clerk was extremely welcoming and kind. I thought the room was small but clean. Weird that there was no room service menu in the room! The breakfast the next day was in the restaurant which was LOVELY, overlooking a river. I was expecting the usual precooked rubbery hardboiled eggs and stale english... More 

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JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello napagirl, Thank you so much for your detailed review of your stay with us, it was a pleasure to host you! We are glad to see you enjoyed breakfast as well as our riverside property -Jenny D. Guest Relations More 

Thailand
Top Contributor
75 reviews 75 reviews
30 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Just attend my son's graduation at Binghamton University, stayed at this hotel since May 15 to 18. Check in was quick and polite. The hotel even set up a Graduation celebration corner with fresh baked cookies, dip and veggies and lemonade. I loved their cookies, so good. The room and bathroom was clean. It was graduation week, the hotel was... More 

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JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello strawberrythailand, Congratulations on your son's graduation from Binghamton University! Thank you for reviewing our hotel, graduation weekend is always a very fun and busy time for everyone and I am glad to see you enjoyed your stay! Thank you for bringing the bathroom door issue to our attention in room 211, we will certainly look in to it!I am... More 

Winston Salem, North Carolina
1 review
3 of 5 stars Reviewed 1 week ago

Our stay ranked very low - raucous party next door on Saturday night with lots of body slamming and yelling until midnight or later and ac broke down at 11pm on Sunday night. These things happen. Went to front desk to check out and spoke of these things and they suggested I should get a discount. I was too tired... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello 752SatisfiedGuest, Thank you very much for taking time out of your day to review your experience during your stay with us. It is unfortunate that you were met with some issues during your visit. Given the opportunity our staff is more than happy to assist with any issues cumbering our guests' experience, we want everyone to be happy with... More 

New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

Great location. Excellent front desk staff, was kind enough to accommodate a late check out. The restaurant has a good selection of items for breakfast. The wifi worked great and the staff were friendly and courteous. The gym could use additional cardio machines and update the existing ones.

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello LIN T, Thank you for reviewing our hotel and sharing your experience with us, we greatly appreciate your comments regarding our staff and are pleased to see you enjoyed breakfast! We are currently in the midst of renovations and looking at areas of opportunity for further improvement within our facility, our fitness room being one of them. Thank you,... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The two girls who was on the 1 st floor was absolutely nice I don't honk they name was destini and Shay or Faye they made sure we had clean towels and everything we enjoy our stay we will be back next weekend

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hi tjonjon, Thank you for your 5 star review and for recognizing the efforts of our housekeeping staff! They are the heart of our hotel and I am pleased to see they were attentive to your needs. We look forward to your stay with us this coming weekend! -Jenny D. Guest Relations More 

The Netherlands
Top Contributor
62 reviews 62 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A typical smaller town Holiday Inn. In the room all basics are available, including a coffee machine which actually makes good coffee, fridge, desk, seating area for one...nothing to complain about. The breakfast is ala carte, and easily adds up. They have a nice pool, and bar, but it is a bit without atmosphere and outdated. I did have an... More 

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JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello EricHK28, Thank you for your feedback, we appreciate you taking the time to review our property. I apologize for the trouble you experienced at breakfast. If it was included in your rate, the front desk should have supplied you with a breakfast coupon and this will be addressed with our front desk staff. Typically our restaurant, as any establishment... More 

Orangeburg, New York
Top Contributor
59 reviews 59 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for a recent convention and could not get a room at the Doubletree, where I've stayed before. I shared a room with a friend and there was barely enough space to walk, let alone unpack. The least they could provide was a suitcase stand for your bag so you can unpack without bending down on the floor.... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello BabyKato, We appreciate your feedback regarding your recent stay with us. I understand how important it is to be in a comfortably sized room, especially when spending the majority of your stay in the guest room. We do have quite large rooms and we are happy to accommodate any requests for a large room for our guests when we... More 

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