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Holiday Inn Binghamton - Hawley St/Downtown

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2-8 Hawley Street, Binghamton, NY 13901
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Holiday Inn Binghamton - Hawley St/Downtown
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256 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greensburg, Pennsylvania
Level Contributor
159 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a business stay but my wife and grandson were with me. The room was very clean and comfortable. The bathroom was small but serviceable. No noise problems. Located downtown so convenient to businesses there. The restaurant was good. We had Abbie as our server who was very good. The last breakfast we had other servers who are not... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello vjlj, Thank you for taking the time to review our property and share your experience with fellow TripAdvisor reviewers! We always appreciate guest feedback, but it comes with reverence from an experienced TripAdvisor contributor such as yourself! I will share your comments regarding your experience, with Abbie and her manager. Thanks, again! -Jenny D. Guest Relations More 

1 review
4 of 5 stars Reviewed 1 week ago

Family reunion in our hometown. We stayed 4 days. The staff was courteous and helpful. The rooms were nice, clean and up to date. Spent the evenings in the hotel bar visiting with friends. Rachel the bartender was awesome! Overall a lovely time.

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hi Susan B, We are glad to see you enjoyed your family reunion here at the Holiday Inn Binghamton! Rachel will be delighted to see your review, thank you for allowing us to partake in your reunion! -Jenny D. Guest Relations More 

Fredericksburg, Virginia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms we had for our family were extremely clean. My white socks did not pick up any dirt debris from the room carpet, (a good sign of housekeeping do their job well). Check in was a breeze for us, however, to be fair, there was no one else waiting to check in. Be sure to ask for a riverside room... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello 1militarymomof2, It is great to see that you enjoyed your stay so much, we have made you a repeat guest! thank you for your comments regarding the cleanliness of our rooms. We look forward to your future stays with us! -Jenny D. Guest Relations More 

Altamont, NY
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a nice stay overall, staff was very nice & helpful, efficient, and right up front I'd say I would return. Location is excellent, walkable to many restaurants, shopping, nightlife. Rooms were nice enough, seems to be an older hotel with updates which made the rooms very comfortable & clean. It is not my intent to be critical, though there... More 

Was this review helpful? Yes 1
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Paul B, Thank you for your review of your stay at the Holiday Inn Binghamton, we greatly appreciate your feedback! We appreciate your comments on our staff and the convenient location of our hotel. We totally hear you on the fitness room! We recognize that is not as well appointed as we would like it to be, which is... More 

Binghamton, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

I had my wedding here on May 30th 2015. The staff was excellent and extremely helpful. Jenny Delgado was my wedding consultant and was the absolute best! She is extremely organized and detailed and did an amazing job! I also worked with Colleen Komar who was the bridal liaison and was so great the day of the wedding making sure... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Kristen, Thank you so much for your extensive review of our property and your experience after hosting your special day here at the Holiday Inn Binghamton!! It was a pleasure to host your wedding and your guests. We are glad to see that you and your guests were impressed with your wedding. Congratulations to you and Walter!! -Jenny D.... More 

kingsville ontario
Level Contributor
230 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not alot of surprises here at the Holiday Inn in Binghamton, NY. It was a little more expensive than we like to pay(especially when you consider that breakfast is not included) , but the proximity to the ball park was the big plus. Easily within walking distance. Because we are members of the IHG loyalty program, we were offered a... More 

Was this review helpful? Yes 1
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello canadiancraftsman, Thank you for taking the time to review our property. I'm glad to see you were able to enjoy our close proximity to the NYSEG baseball stadium. Next time you stay at the Holiday Inn Binghamton, please ask our front desk about our discount program with the Binghamton Mets! Thank you! -Jenny D. Guest Relations More 

Mexico, New York
Level Contributor
65 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Heading to Binghamton? If so you can’t go wrong by booking a stay at the Holiday Inn. Located on the river in heart of downtown, the Holiday Inn is close to everything including the Broome County Arena, the Forum Theater, NYSEG Stadium – home of the AA Binghamton Mets, plus terrific restaurants & shopping. The rooms are great with an... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello sanscott, Wow! We could not thank you enough for the incredibly extensive and knowledgeable review of our hotel. It seems that you are a very well versed traveler and we are glad to see that you not only enjoyed our hotel, but also the local area attractions which make the location of our hotel incredibly unique! Thank you, also,... More 

Edison, New Jersey, United States
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 26, 2015

We stayed at the Holiday Inn for one night as a break on our trip home from Niagara Falls. The room was very clean and comfortable. I was very pleased with the cleanliness of the bathroom. The downsides: the check in process is extremely slow. We waited a good 20 mins just to check in and there was only 1... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hi Jennifer O., Thank you for taking the time to comment on your stay with us, we greatly appreciate your feedback! I do apologize for the hold up at check-in, it should not have taken so long for you to check-in, and to be met with a key that would not work for you room is unacceptable. We are centrally... More 

Staten Island, New York
Level Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 26, 2015

We were driving on our way from NYC to Niagara and decided to stop in the mid way and Binghamton happened to be that place. The hotel is located a nice area where there is plenty of food places all within driving area. Check was easy no issues, I am a platinum Elite member as well. I had asked for... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello SFA1997, Thank you for choosing the Holiday Inn Binghamton on your way through New York State. It looks like you are a very educated traveler and it is a pleasure to be apart of your repertoire of places visited! Our goal is to perform at the highest level of customer service and to always meet the highest of expectations,... More 

Detroit, Michigan
1 review
5 of 5 stars Reviewed May 26, 2015

Was staying at the Double Tree, but decided to walk down to the Holiday Inn to visit their bar. Latice Perna was very attentive and entertaining while supplying use with drinks and food. The bar was clean and one of the only places open on Memorial Day. While visiting Binghamton in the future I will defiantly visit the Holiday Inn... More 

Was this review helpful? Yes
JennyDSales, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hi Anttler, Thank you for your review regarding your experience with Latice at our bar, she is a huge asset to our team! I'm glad to see you were able to enjoy our amenities. May I suggest a riverside room on one of our executive floors during your next visit to Binghamton? The walk to our bar is a lot... More 

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