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All 12 Binghamton hotels

Holiday Inn Binghamton - Hawley St/Downtown

3.0 of 5 Hotel   |   2-8 Hawley Street, Binghamton, NY 13901
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Ranked #2 of 12 hotels in Binghamton
A recent review
3 of 5 stars reviewed yesterday
ViajeraGlobetrotter Boston, Massachusetts
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139 people have reviewed this hotel

Traveler rating
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    31
    12
    7
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45
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39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Boston, Massachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed in a King Suite over Easter weekend to be near family, and it was fine for the price. I was most disappointed that the suite has no door to the bedroom, which is not clear from the photos. One-bedroom suites usually come with bedroom doors, so we booked it thinking we could put the kids to bed and... More

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Leipzig, Germany
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

Heard every word from our neighbors as if they were standing right next to us. Rooms were clean, bathrooms could need some modernizing. Staff was friendly. Breakfast was ok. Kids breakfast was for free which is good. The stay was alright for one night as a stopover.

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BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thank you for taking the time to write about your experiences at our hotel. I was sorry to read that you could hear from your next door neighbors and we apologize for that. Thank you for mentioning the staff was friendly as we all take great pride in that. We are currently renovating our guest rooms so if you choose... More

Alexandria, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was fine, actually nicer than I expected ...it looks like the same decorators as the Hapmton inn has redone it, and it's very nice decor, beds, bathrooms. The highlight was definite our free breakfast's waiter, Jesse lePadula who has a great personality and was very attentive. The food as ok, too!

Was this review helpful? Yes 1
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

giofo, thank you for taking the time to review our hotel on-line. We appreciate hearing that you liked our décor as we are currently remodeling the hotel. Jesse will be especially pleased to read of your comments about him. Thank you again. Bob Greene, General Manager More

Albany, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Staff is excellent. I would particularly like to compliment Lindsey at the front desk and Mike Carlson of the restaurant staff. They are both polite, friendly, and willing to go out of their way to satisfy the customer.

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BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thank you so much for your Trip Advisor blog about our two excellent guest service ambassador's at our hotel!! Both Lindsey and Mike go out of their way to serve our guests and will be thrilled to read your comments!! Best regards! Bob Greene, General Manager More

Carleton Place, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Wonderful hotel, accommodations and staff were top notch. Arrived after 11 hrs on the road and were upgraded to a king suite - what a treat. Such a comfortable mattress. Thank you to the front desk. Restaurant staff very cheerful, especially Jesse. Food was good

Was this review helpful? Yes 1
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

We have many visitors from Canada as we are about half way to anywhere here in the northeast. Thank you for taking the time to place a Trip Advisor blog and thank you for mentioning that Jesse was very cheerful!! I visit Toronto, Ottawa and Kingston each summer. Warm regards, Bob Greene, General Manager More

Istanbul, Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A very good choice for a business trip. Big and clean rooms. Not to much things at the surrounding but anyway this is not a touristic place. The breakfeast could certainly be much better. Other than that this was just a business trip and we visited the hotel just fır slerping

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BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Thank you for your blog about our hotel from your recent stay. We certainly know you have many options when it comes to booking hotel rooms and we were pleased you stayed with us. If your travels bring you back, please stop in and say hello!1 Bob Greene, General Manager More

Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have never given a really bad score on TripAdvisor , but this hotel is so bad I am looking at any other hotel in the area so we don't have to stay here one more night. The front desk is extremely understaffed. While I checking in, the poor guy at the front desk was so overwhelmed with 4 customers... More

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BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

I just finished reading your comments regarding your stay with us at the Holiday Inn Binghamton and wanted to sincerely apologize for your front desk check-in experience and for the conditions of the hotel. We are under renovations and I am sorry that you had to experience those issues. Please feel free to call me at 607-722-1212 and I will... More

Rochester, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a really nice place. The rooms are clean and beautiful and the restaurant is good with great servers. Jesse LaPadula was my server yesterday and did a great job. The entire building is clean and the staff are very accommodating.

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Richard F., thank you for you very nice comments about our hotel and in particular our server Jesse. He truly is the embodiment of customer service!! I visit Rochester frequently as my daughter lives there. We prefer Dinosaur BBQ, Chen Garden, Jo Jo's and Mario's Steakhouse. Thank you again, Bob Greene GM More

East Meadow, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Jesse LaPadulz room service was courteous polite and fast. Then the food was so delicious my hat is off to chef Cory. With this team the hotel rates a perfect ten to me !!! I will defiantly stay here again.

Was this review helpful? Yes
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

deogenius, thank you so much for your shout-out to our server, Jesse and our chef, Cory! They will both be thrilled to read your comments. Thank you again, Bob Greene, General Manager More

Keene, New Hampshire
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 5 weeks ago

While trying to book the room when I called staff was rude to the point that I had to ask for G.Manager to book suite. Than when we got there staff trying to check us in was to busy taking it up with a lady to listen to us. Very rushed. Room never got cleaned and no clean towels. Our... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Dear marciahayes, Thank you for taking the time to provide feedback on your stay. We truly regret to see you did not fully enjoy your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff... More

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Additional Information about Holiday Inn Binghamton - Hawley St/Downtown

Also Known As:
Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
Holiday Inn Binghamton - Hawley St/Downtown Hotel
Holiday Inn Binghamton
Binghamton Holiday Inn
Address: 2-8 Hawley Street, Binghamton, NY 13901
Phone Number:
Location: United States > New York > Binghamton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 hotels in Binghamton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Binghamton - Hawley St/Downtown 3*
Official Description (provided by the hotel):
Relax in our comfortable and newly re-designed guest rooms with our signature sleep package and crisp new cotton bedding. Stay in contact with work and friends with our free WiFi or simply enjoy amenities that make your stay feel at home like coffee maker, iron and board and hairdryers. Dining is an easy decision when children 12 and under dine for free with an adult. ... more   less 
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