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All 11 Binghamton hotels

DoubleTree by Hilton Binghamton

3.0 of 5 Hotel   |   225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
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DoubleTree by Hilton Binghamton
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81%
Ranked #1 of 11 hotels in Binghamton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Michael K Phoenix
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422 people have reviewed this hotel

Traveler rating
    215
    126
    44
    25
    12
See reviews for
147
71
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116
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • Any
English first
Brooklyn, New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I am writing this review with disappointment because I was a huge fan of this Hotel and had written positive reviews in the past and recommended it to anyone traveling near Binghamton. I am sharing this with everyone not to hurt the Doubletree but as a way of trying to make sure that they will actually take steps to correct... More

Was this review helpful? Yes 3
Phoenix
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our bed was so comfortable, I didn't want to leave. The hotel was clean. But our bathroom was not very clean, there were hairs all over the floor and in the shower even though the bathroom had been cleaned. The room was beautiful, the staff was very accommodating. We needed a roll away bed and it was a fabulous pillow... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
New York
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

I have stayed at the DoubleTree by Hilton Binghamton for 3 years. The first year we stayed the hotel was called the Binghamton Riverwalk. The rooms are great. The beds are very comfortable. The hotel is in a great location with some good views. The DoubleTree also gives free cookies when you check in. They are really good! If you... More

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Dodgeville
Top Contributor
106 reviews 106 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Doubletree is a fine hotel with comfortable rooms, a great breakfast, and all the fine facilities you expect from a full service Hilton property. However, their shuttle was an hour late picking me up at the airport--after midnight. When I finally arrived, there was confusion about my reservation. The hot tub was down when I went to use it... More

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Hershey, PA
Contributor
12 reviews 12 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is an average hotel -- no real issues, but nothing spectacular either. Location is along the river and I've heard the view is nice; unfortunately, we had a view of the parking lot. Our room was a suite -- a King bed in one room and a pull-out sofa in another room; rooms were separated by a pocket door.... More

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Boston
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

Can't believe they are part of Doubletree. Obnoxious front desk chatting with each other and making you feel as if you are intruding. Good location but that is about it. They can't really seen to handle when Hotel is crowded so it seems as if they give up and amuse themselves with chaos. First rate ripoff.

Was this review helpful? Yes 3
Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Poor customer service. Inability to resolve issues. Restaurant recommendations were closed, both of them. Located in not the best of areas. Staff not very helpful. They do not listen. They are not helpful. stay away from this hotel

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 3
Pattyw322, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Safety Bob, Please accept our sincere apologies for the unpleasant experience you had during your recent stay in the area. We do our best to ensure every guest and team member are respectful of each other so that all may enjoy their stay and we regret having dropped the ball on our recommendations. We will use your experience as part... More

Schenectady, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

I was extremely impressed with the cleanliness of this facilty. There was not a speck of dirt to be seen anywhere. I have been to alot of hotels and this was impeccable. The staff were very cordial and they were even dressed to impress. Yes, I did get my warm cookie and it was delicious!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Lisa, Thank you very much for the amazing review! We have passed the review along to housekeeping and they were absolutely delighted! We appreciate the kind words about our staff. We are so glad you enjoyed your warm cookie at check in and we are proud to host you during your next stay in Binghamton! Thank you, Patty Weist... More

Binghampton, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The cookie is what got me there but the rest was really appreciated (and will get me to come back) :-) The Doubletree was clean, comfy, quiet, and reasonably priced. I got the breakfast option for just $10 more and I got two vouchers but I was staying there by myself. The hotel is located at the edge of Binghampton--right... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Laura, Thank you for the great review! We are glad you enjoyed our warm cookies and the other amenities our hotel has to offer! Our new Chef has been very impressive with his new techniques and we are glad you were able to enjoy breakfast in the Bistro! Thank you for taking the time to write this review and... More

Danbury, Connecticut
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was a diamond in the rough of downtown Binghamton during our stay for a softball tournament. Despite the sketchy neighborhood, it is a beautiful hotel inside and out, the staff were extemely friendly and helpful, and the amenities were plentiful, including free WiFi and room service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear onlydemi, Thank you for the great review! Thank you for the kind words on the hotel amenities and our staff. We appreciate you taking the time to say such wonderful things about our hotel! We love that you took advantage of many of our hotels unique features! We are proud to host you at your next softball tournament that... More

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Additional Information about DoubleTree by Hilton Binghamton

Address: 225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
Phone Number:
Location: United States > New York > Binghamton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Binghamton 3*
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Also Known As:
Binghamton Riverwalk Hotel Binghamton

114 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Welcome to the newly renovated DoubleTree by Hilton Binghamton, where the little things mean everything! We offer the finest accommodations in the Binghamton area. Guests enjoy free use of the Riverwalk Athletic Club located onsite and fine dining at our restaurant, the River Bistro. We also have exceptional facilities for gala occasions and corporate meetings. We can host events from 2 to 1,000 people and have a variety of meeting spaces to fit the needs of any event! ... more   less 
Number of rooms
207

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