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DoubleTree by Hilton Binghamton

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225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
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DoubleTree by Hilton Binghamton
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DoubleTree by Hilton Binghamton
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604 reviews from our community

Traveler rating
    311
    191
    63
    25
    14
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194
111
37
171
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (604)
  • Mar-May only
    (107)
  • Jun-Aug only
    (221)
  • Sep-Nov only
    (174)
  • Dec-Feb only
    (102)
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Rochester, New York
Senior Contributor
25 reviews 25 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stay every Spring as part of the Odyssey of the Mind. The Hotel is always, welcoming and accommodating . Rooms are clean, pool is nice and relaxing. The food is delish. A perk...the Lost Dog Cafe is across the street and Galaxy Brew Pub, around the corner. I always pick up Growlers of interesting brews to bring back home... More 

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Linda S, Thank you for the 5 star review! We are so happy you enjoyed your stay! Thank you for the kind words on our hotel. We are proud to host Odyssey of the Mind and all their guests each spring. We truly appreciate you taking the time to say such wonderful things about the guest rooms, our salt... More 

Warrensburg, New York
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful and the food is wonderful, they just need to work on their bar and their bar maid. The bar maid is nasty and does not go out of her way for her customers, at all. Waited five minutes to be waited on, then could not drink the wine, pure vinegar. Two other people in my group... More 

Was this review helpful? Yes 2
Kendra Y, Director of Food & Beverage at DoubleTree by Hilton Binghamton, responded to this review

Dear townclerk88, Thank you for your feedback. We apologize about the issues that occurred in the River Bistro Lounge. We apologize for our missteps in service and we welcome you back so we may better demonstrate the quality of hospitality you expect and deserve. We are proud to host you again soon! Warm Regards, Kendra Young Director of Food &... More 

Syracuse, United States
1 review
5 of 5 stars Reviewed 1 week ago

Good room, nice breakfast, helpful staff. THere are a couple of nice downtown bars/restaurants nearby. Mine was a two night stay for business purposes. Very enjoyable, no complaints. Easy parking and no parking fee.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Lou R, Thank you for the 5 star review! We are so glad you enjoyed your stay. Thank you for the kind words on our newly renovated guest rooms. We are glad the changes are to your liking. We also appreciate the feedback on our helpful staff. We are happy everyone was able to properly accommodate you. We truly... More 

Jacksonville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A good place to stay...no major problems....but not the place to stay if you are looking for First Class accommodations. They made a big deal of inviting me to an afternoon reception, but did not give me the card that was required. They made a big deal of giving each guest a cookie, but they did not have one when... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Lou R, Thank you for the review! We apologize that we did not meet your expectations during your stay. We welcome you back so we may better demonstrate the quality of service and hospitality you deserve and expect. Thank You, Patty Weist Director of Sales More 

Syracuse, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel with superb customer service. The accommodations were very nice, and the hotel is one of the nicer Double Tree properties that I have stayed in. Would highly recommend this property while staying in Binghamton.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear J Z, Thank you for the 5 star review. We are so glad you enjoyed your stay. Thank you for the kind words on our level of customer service. We strive to make every guest feel at home. We truly appreciate you taking the time to write this review and we are proud to host you again soon! Thank... More 

Camden NY, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel with a relaxing atmosphere, quiet rooms and nice meeting rooms. The staff is very helpful and is eager to assist the traveler. Rooms are very comfortable and they are very quiet so the traveler is not disturbed by others in the hotel or by street noises.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Bonnie B, Thank you for the 5 star review! We are so glad you enjoyed your stay. Thank you for the kind words on our hotel. We strive to be an oasis for all travelers. We also appreciate the great feedback on our helpful staff. We are happy everyone was able to properly accommodate you. We truly appreciate you... More 

Beavercreek, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Fulfilled my expectations nicely. Hotel isn't easily accessible but that's mostly a Binghamton issue. Good parking. Music in the restaurant is a little loud. Service was quick to respond to a minor problem with room door lock.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Daniel H, Thank you for the great review! We are so happy you enjoyed your stay. Thank you for the kind words on our hotel. We truly appreciate you taking the time to say such wonderful things and we are proud to host you again soon! Thank You, Patty Weist Director of Sales More 

Johnson City, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very clean, quiet hotel. Staff are very nice and helpful. We have an event here are have been more than pleased with the staff with set up and accommodating our needs. The hot tub is usually wonderful and the pool is very nice also. Even with the hotel being full there were no issues with service or the elevators.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Cheryl F, Thank you for the 5 star review! We are so glad you enjoyed your stay. Thank you for the kind words on our staff. We are happy everyone was able to properly accommodate you. We also appreciate the great review on the hot tub and salt water pool in the Riverwalk Athletic Club. We appreciate you taking... More 

Honey Brook, PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Rooms are Doubletree quality. The health club is access to a full size facility (Riverfront Athletic Club?.) The food in the restaurant is excellent. I had the breakfast buffet which is above the norm for Doubletree as well as dinner which was excellent. If your travels take you to Binghamton- give it a shot!

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear M2steve, Thank you for the 5 star review! We are so glad you enjoyed your stay! Thank you for the kind words on our River Bistro. Our Chef has been with us for a year now and he has been very impressive in his techniques. We truly appreciate you taking the time to write this review and we are... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed this past weekend, visiting family. Check-in was slow, which is not good after a long trip. There is no excuse for a room not to be ready past check-in time. The rooms were clean and spacious, the beds were comfortable. The gym was exceptional, not your average hotel style. Much more extensive. The gym staff was very helpful... More 

Was this review helpful? Yes 1
Kendra Y, Director of Food & Beverage at DoubleTree by Hilton Binghamton, responded to this review

Dear D J, Thank you for being a loyal guest and reaching out with this review. Please know that your satisfaction is of the utmost importance to us, and we regret the poor impression we made during your recent stay. We do truly appreciate the kind words on our guest rooms and Riverwalk Athletic Club. We welcome you back so... More 

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