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DoubleTree by Hilton Binghamton

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225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
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DoubleTree by Hilton Binghamton
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DoubleTree by Hilton Binghamton
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654 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
75 reviews 75 reviews
18 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We were upgraded to the 9th floor, which is the Hilton Honors floor. Had a riverfront view, which was good. The room was a nice size room, with a sofa, matching chair, desk, fridge and coffee maker. The room is clean, with the exception of a lot of spider webs at the top corner of the window. The bathroom is... More 

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Top Contributor
50 reviews 50 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

I am not that familiar with the Binghamton area. After driving in, down a main street that many houses were vacant, I wasn't sure what to expect. The hotel was very nice. The rooms were large, the bathroom was large. Water pressure was ok. Front desk was ok - I wish people would go out of their way to be... More 

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New York City, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I arrived late at the hotel on June 29, and found a long hair when I pulled the sheets back. That was unsettling, but since it was late, I used a sanitizer wipe to remove it, and wiped that area of the sheet down. Oh well. The next morning, my guest went to use the shower, but the drain was... More 

Was this review helpful? Yes 1
New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Awesome. The hotel was right by the arena, (we were seeing Dancing with the Stars Live). It was very roomy and clean. There was a pool, gym, and a ballroom. I loved this hotel and I'll go again for sure!

Was this review helpful? Yes 1
Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 5 days ago NEW

The Susquehanna Valley High School Class of 1965, celebrated our 50th Year Class Reunion, Saturday, June 27th at the DoubleTree in the Grand Riverside Banquet Room...every person in attendance(140) were extremely pleased with the food, and service provided by the DoubleTree banquet personnel...in addition, several classmates stayed at the Hotel over the weekend and they were very pleased in every... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Conklinnativepower, Thank you for the 5 star review. We are so happy you and your classmates enjoyed your 50th class reunion! Thank you for the kind words on our banquet space and staff. We are proud everyone was able to properly accommodate you. We would also like to thank you on the great feedback about Katrina. She is a... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We chose this hotel for a one night stopover in Binghamton, based on Tripadvisor reviews. We were not at all disappointed. In fact, we were impressed at the size, comfort and cleanliness of the rooms. The free parking, wifi, and central location all make it ideal. I used the gym, which isn't just a usual hotel gym - it is... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear GadgetNeil, Thank you for the 5 star review. We are so happy you enjoyed your stopover at our hotel. Thank you for the kind words on our comfortable and clean guest rooms. We strive to be an oasis for all travelers. We also appreciate the great feedback on our Riverwalk Athletic Club. We are so happy you took advantage... More 

Saugus, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Beautiful and clean. Looks recently renovated or brand new. Soothing colors, Contemporary designs, and uncluttered furnishing. Great open restaurant, at least for breakfast (didn't have dinner). Easy walk to coal fire pizza place and other restaurants and pubs. Great staff.

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear abby c, Thank you for the 5 star review! We are so happy you enjoyed your stay. Thank you for the kind words on our beautiful and clean hotel. We completed our renovations and we are happy the changes are to your liking. We also appreciate the great feedback on our River Bistro. We are proud to host you... More 

New York NY
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Every aspect of this hotel is freshly renovated. The hallways, guestrooms and guestbaths are brand spanking new. The breakfast, however, is more like a free breakfast you would see at a limited service hotel. They are overcharging at $15/per. The hot food was either room temperature or downright cold. The fruit selection was very poor. In addition, there was completely... More 

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Kendra Y, Director of Food & Beverage at DoubleTree by Hilton Binghamton, responded to this review

Dear bmatraveler, Thank you for the 5 star review. We are so happy you enjoyed the updates we have done to the hotel! We truly appreciate the great feedback on our decor changes! We would like to apologize about the issues you encountered with breakfast. Please know your satisfaction is extremely important to us. I have promptly addressed these issues... More 

Princeton Junction, New Jersey
Top Contributor
67 reviews 67 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We arrived in Binghamton tired after driving from Canada. The hotel was a little hard to find. When we did arrive, checking in was easy and friendly. It was nice to be greeted with cookies that were both hot and delicious! We were encouraged to put our things in our room while our car was parked at the entrace, before... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear June C, Thank you for the 5 star review! We are so happy you enjoyed your stay in our spacious suite. Thank you for the kind words on our warm cookies at check in. We strive to make every experience rewarding and memorable. We also appreciate the great feedback on our guest room suite. We do apologize about the... More 

New York, United States
1 review
5 of 5 stars Reviewed 1 week ago

The drivers Josh and Mike were phenomenal. The stay was amazing for myself and my friend. The customer service is impeccable both at the front desk and everywhere else in this hotel. We will definitely recommend it and stay here again. :) Sheet was dirty- recommend changing all sheets on the bed Happy Customer

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Kimberly G, Thank you for the 5 star review. We are so happy you enjoyed your stay. Thank you for the kind words on our shuttle drivers; Josh and Mike. They are both vital members of our team. We truly appreciate the kind words on the service we provided during your stay. We apologize about the issue you encountered... More 

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