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DoubleTree by Hilton Binghamton

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225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
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DoubleTree by Hilton Binghamton
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652 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

I arrived late at the hotel on June 29, and found a long hair when I pulled the sheets back. That was unsettling, but since it was late, I used a sanitizer wipe to remove it, and wiped that area of the sheet down. Oh well. The next morning, my guest went to use the shower, but the drain was... More 

Was this review helpful? Yes 1
New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Awesome. The hotel was right by the arena, (we were seeing Dancing with the Stars Live). It was very roomy and clean. There was a pool, gym, and a ballroom. I loved this hotel and I'll go again for sure!

Was this review helpful? Yes 1
Knoxville, Tennessee
5 of 5 stars Reviewed 3 days ago NEW

The Susquehanna Valley High School Class of 1965, celebrated our 50th Year Class Reunion, Saturday, June 27th at the DoubleTree in the Grand Riverside Banquet Room...every person in attendance(140) were extremely pleased with the food, and service provided by the DoubleTree banquet personnel...in addition, several classmates stayed at the Hotel over the weekend and they were very pleased in every... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Conklinnativepower, Thank you for the 5 star review. We are so happy you and your classmates enjoyed your 50th class reunion! Thank you for the kind words on our banquet space and staff. We are proud everyone was able to properly accommodate you. We would also like to thank you on the great feedback about Katrina. She is a... More 

Toronto, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose this hotel for a one night stopover in Binghamton, based on Tripadvisor reviews. We were not at all disappointed. In fact, we were impressed at the size, comfort and cleanliness of the rooms. The free parking, wifi, and central location all make it ideal. I used the gym, which isn't just a usual hotel gym - it is... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear GadgetNeil, Thank you for the 5 star review. We are so happy you enjoyed your stopover at our hotel. Thank you for the kind words on our comfortable and clean guest rooms. We strive to be an oasis for all travelers. We also appreciate the great feedback on our Riverwalk Athletic Club. We are so happy you took advantage... More 

Saugus, Massachusetts
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Beautiful and clean. Looks recently renovated or brand new. Soothing colors, Contemporary designs, and uncluttered furnishing. Great open restaurant, at least for breakfast (didn't have dinner). Easy walk to coal fire pizza place and other restaurants and pubs. Great staff.

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear abby c, Thank you for the 5 star review! We are so happy you enjoyed your stay. Thank you for the kind words on our beautiful and clean hotel. We completed our renovations and we are happy the changes are to your liking. We also appreciate the great feedback on our River Bistro. We are proud to host you... More 

New York NY
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Every aspect of this hotel is freshly renovated. The hallways, guestrooms and guestbaths are brand spanking new. The breakfast, however, is more like a free breakfast you would see at a limited service hotel. They are overcharging at $15/per. The hot food was either room temperature or downright cold. The fruit selection was very poor. In addition, there was completely... More 

Was this review helpful? Yes
Kendra Y, Director of Food & Beverage at DoubleTree by Hilton Binghamton, responded to this review

Dear bmatraveler, Thank you for the 5 star review. We are so happy you enjoyed the updates we have done to the hotel! We truly appreciate the great feedback on our decor changes! We would like to apologize about the issues you encountered with breakfast. Please know your satisfaction is extremely important to us. I have promptly addressed these issues... More 

Princeton Junction, New Jersey
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived in Binghamton tired after driving from Canada. The hotel was a little hard to find. When we did arrive, checking in was easy and friendly. It was nice to be greeted with cookies that were both hot and delicious! We were encouraged to put our things in our room while our car was parked at the entrace, before... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear June C, Thank you for the 5 star review! We are so happy you enjoyed your stay in our spacious suite. Thank you for the kind words on our warm cookies at check in. We strive to make every experience rewarding and memorable. We also appreciate the great feedback on our guest room suite. We do apologize about the... More 

New York, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The drivers Josh and Mike were phenomenal. The stay was amazing for myself and my friend. The customer service is impeccable both at the front desk and everywhere else in this hotel. We will definitely recommend it and stay here again. :) Sheet was dirty- recommend changing all sheets on the bed Happy Customer

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Kimberly G, Thank you for the 5 star review. We are so happy you enjoyed your stay. Thank you for the kind words on our shuttle drivers; Josh and Mike. They are both vital members of our team. We truly appreciate the kind words on the service we provided during your stay. We apologize about the issue you encountered... More 

Binghamton, NY, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel was easy to access from Interstate 81. Beautiful hotel with quick access to events and dining. The shuttle service was excellent and quick. Must use the fitness center and pool. Best one's we have seen/used at any Hilton so far!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Steve Y, Thank you for the 5 star review. We are so happy you enjoyed your stay. Thank you for the kind words on our location. We are thrilled you took advantage of what downtown Binghamton has to offer. We also appreciate the great feedback on our shuttle service. We are glad the drivers were able to properly accommodate... More 

Tampa, Florida
Level Contributor
88 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Doubletree property that was rennovated a couple of years ago. As Doubletrees go, it's pretty middle of the road as far as rooms, ammenities, etc. The room sizes are adequate (although bathroom seemed pretty small). I was near the elevator, but did not have noise nor did I have my sleep disrupted. Very good sound insulation. But... More 

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Bill H, Thank you for the review! We are so happy you enjoyed your stay. Thank you for the kind words on our staff. We are proud that everyone was able to properly accommodate you and make you feel welcome. We also appreciate the great feedback on our sound insulation. We truly appreciate you taking the time to write... More 

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