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DoubleTree by Hilton Binghamton

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225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
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DoubleTree by Hilton Binghamton
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DoubleTree by Hilton Binghamton
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628 reviews from our community

Traveler rating
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    64
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    14
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200
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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Wilmington, NC, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Upon making my reservation, I informed the desk that my flight would be arriving earlier then check in, I asked if I should make other arrangements or go elsewhere, I was informed it would not be an issue and it would be noted in the computer and therefore, a room would be ready. I again stated since I was an... More 

Review collected in partnership with DoubleTree by Hilton

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New York City, New York
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We were more than pleasantly surprised by the attractive rooms, views, and premier toiletries. I have to say they have the best shower I have ever taken. But what stood out was the helpfulness and friendliness of the staff as well as a great gym and beautiful pool. We were there for three nights and two days and had a... More 

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Sara S, Congratulations to the Graduate and thank you for the 5 star review! We are glad you enjoyed your stay. Thank you for the kind words on our premier toiletries and attractive rooms. We strive to be an oasis for all travelers! We also truly appreciate the kind words on our staff. We appreciate you taking the time... More 

Pittsburgh, Pennsylvania
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

The Doubletree was our hotel of choice for a business trip to the greater Binghamton NY area. I arrived around 2pm and was promptly checked-in and my Hilton status was recognized. I was offered two bottles of water and a the trademark cookie, but I had to prompt the front desk agent for my breakfast coupons. My room was clean... More 

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Phil R, Thank you for the review! We are glad you enjoyed your stay! We apologize about the issues with check in. We have promptly addressed them with our Front Office Manager. Thank you for the kind words on our clean and comfortable guest rooms. We also appreciate the great feedback on our internet. We are glad you enjoyed... More 

Binghamton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Room is extremely clean, bed is comfortable, service is good. Whenever I travel I'll stay in Doubletree. Breakfast is quite ok. The location is wonderful with cafes, bar, restaurants nearby and some minute walk to the city center

Review collected in partnership with DoubleTree by Hilton

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Hoa T, Thank you for the 5 star review! We are so happy you enjoyed your stay! Thank you for the kind words on our comfortable and clean guest rooms. We strive to be an oasis for all travelers! We are also thrilled you took advantage of Downtown Binghamton! We appreciate you taking the time to write this review... More 

Ottawa, Canada
Top Contributor
106 reviews 106 reviews
38 hotel reviews
138 helpful votes 138 helpful votes
4 of 5 stars Reviewed 1 week ago

This is an outstanding property based on both the size of the community and its modest prices. We opted for the suite with the jacuzzi. The room had been newly renovated in an attractive and functions fashion. In addition it was of an unbelievable size. I would judge the total was close to 1,000 square feet. All of this for... More 

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear byrddawg, Thank you for the great review! We are happy you enjoyed your stay. Thank you for the kind words on our guest rooms. We have renovated them and we are so happy the changes are to your liking. We truly appreciate you taking the time to say such wonderful things about our hotel. We are proud to host... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The customer service was great, the rooms clean and comfortable and the cookies were awesome! It's a great location you have easy access to many restaurants and the Riverwalk. The breakfast buffet was nicely done and you also have a full menu to order from.

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Kmdeibler, Thank you for the great review! We are glad you enjoyed your stay. Thank you for the kind words on our clean and comfortable guest rooms. We strive to be an oasis for all travelers. We also appreciate the great review of our River Bistro menu. We truly appreciate you taking the time to write this review and... More 

Binghamton, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Staff were great in servicing our group. Dinner selections for a banquet were excellent and food was prepared and presented in a quality manner. Although there are local diners less expensive, the breakfast buffet was well prepared. The fitness facility is an adjacent business and may not fit in with the hours you would prefer but I was told by... More 

Review collected in partnership with DoubleTree by Hilton

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Kendra Y, Director of Food & Beverage at DoubleTree by Hilton Binghamton, responded to this review

Dear Mike W, Thank you for the great review! We are so glad you enjoyed your stay with us. Thank you for the kind words on our Banquet Staff, we are happy everyone was able to properly accommodate you. We also appreciate the great feedback on our quality of the breakfast buffet. We truly appreciate you taking the time to... More 

Stone Ridge, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Lions Club has used your hotel regularly & I've been there several times in the past. Lions are always given a good price which makes it even more attractive. All the meetings are held in the building which makes it much better for my wife.

Review collected in partnership with DoubleTree by Hilton

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear johncI6563GJ, Thank you for the 5 star review! We are glad you enjoyed your stay. Thank you for the kind words on our hotel. We are glad everyone was able to properly accommodate you for the Lions Convention. We truly appreciate you taking the time to write this review and we are proud to host you, your wife and... More 

Albany, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Don't judge this book by its cover. Nice looking property delivered an unpleasent experience. Had to change rooms upon check-in due to noisy ac/heat unit. Offered free breakfast which started after my check-out time. Second room had plugged bath tub drain which I didn't discover until 5:30am shower. Finally, charged sales tax despite providing tax exempt certificate. Still not corrected... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Richard F, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service with housekeeping and maintenance. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the... More 

St. Catharines, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was here on business for a few days! This hotel is very nice and clean. The location is good, not to far from the intersate. There are a few local establishments within walking distance of the hotel.They offer a free shuttle with a few mile radius. The staff is friendly, there is a bar and restaurant on site. There... More 

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PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear SmilesOfSmiles, Thank you for the great review! We are so glad you enjoyed your stay. Thank you for the kind words on our hotel. We are glad you found parking ample and convenient and that you enjoyed your warm cookie at check in. We truly appreciate you taking the time to write this review and we are proud to... More 

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