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DoubleTree by Hilton Binghamton

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225 Water Street, Binghamton, NY 13901 (Formerly Binghamton Riverwalk Hotel and Conference Center)
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DoubleTree by Hilton Binghamton
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DoubleTree by Hilton Binghamton
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674 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Washington DC, District of Columbia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This Doubletree is fresh, updated, very well staffed and has no weaknesses. Probably the only old style full service hotel (with an actual Bell man, even) within 100 miles. Every town of minmum size has at least one "premier" downtown hotel. For Binghampton, this is it. The front desk is very helpful and values a positve guest experience. Travelers would... More 

Was this review helpful? Yes
Wheatfield, NY, United States
5 of 5 stars Reviewed 2 days ago NEW

This hotel was very clean. The staff was very friendly and helpful. We stayed in the hotel while attending a wedding. The rooms were very clean. The location was very convenient to both the church and the reception.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Julie K, Thank you for the 5 star review and congratulations to the bride and groom! We are thrilled you enjoyed your stay. Thank you for the kind words on our clean and comfortable guest rooms. We strive to be an oasis for all travelers. We are also happy you enjoyed our convenient location. We are proud to host... More 

New City, New York
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

There are some places you stay where while you're there you feel like a better person. The DoubleTree makes you desire this level of service, design and comfort from the rest of your life. It is a beautiful hotel that is centrally located in the Binghamton area. I have stayed here probably 10 separate times and have never once had... More 

Was this review helpful? Yes
Alyssa C, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Daniel M, Thank you for the 5 star review. We are thrilled we are your choice hotel in Binghamton. Thank you for the kind words on our design and level and comfort. We strive to be an oasis for all travelers. We also appreciate the great feedback on our staff. We are proud everyone was able to properly accommodate... More 

Lakeland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This hotel was in a convenient location. There were many restaurants that delivered. The hotel was a nice place to stay. The room was quite large and was clean. Housekeeping did a great job. Staff was helpful and pleasant.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Alyssa C, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Maureen M P, Thank you for the great review. We are so happy you enjoyed your stay. Thank you for the kind words on our housekeeping staff. We are thrilled you enjoyed your clean guest room. We also appreciate the great feedback on our pleasant staff. We truly appreciate you taking the time to write this review and we... More 

USA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall, the hotel was nicely renovated, and the beds were great. The cleaning of the room, however, left a lot to be desired. There were toenail clippings by the sink, the vents could use a deep cleaning, and there was mild starting to grow on the top of the shower ceiling - disappointing for a DoubleTree.

Was this review helpful? Yes
Alyssa C, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Tetley75, Thank you for the review. We are happy you enjoyed our newly renovated hotel. We also appreciate the great feedback on our Sweet Dreams bed. We truly apologize about the issues you encountered with Housekeeping. Please contact us directly at sales@binghamtondoubletree.com. We welcome you back so we may better demonstrate the level of service and hospitality you expect... More 

Virginia Beach, Virginia
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Beds are comfortable, building seems new, rooms are large with good lighting, but the room wasn't clean. Stains on the furniture, and unidentified crumbs on the floor. Really?? For 109 a night clean the freaking room. I'll be trying the holiday inn down the street if I ever come back to the area.

Was this review helpful? Yes 1
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear slyke88, We would like to apologize about the issues you encountered during your stay. We have promptly addressed your stay with our Executive Housekeeper. We welcome you back so we may demonstrate the level of service and hospitality you expect and deserve. Thank You, Patty Weist Director of Sales More 

Philadelphia Airport, United States
2 reviews
3 of 5 stars Reviewed 1 week ago

Nice Downtown hotel. Close to downtown, but its not in the best neighborhood. Well lit parking lot is there for a reason. Staff fantastic (except for the breakfast greeter). She has issues. Rooms quiet and clean. Great Fitness center attached. Restaurants close...try Little Venice Italian if you haven't yet...It's the best sauce in America.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Scott R C, Thank you for taking the time to write this review. We appreciate the kind words on our Riverwalk Athletic Club. We are so happy you took advantage of our most unique amenity. We are also glad to hear you took advantage of the Downtown Binghamton restaurant scene. Little Venice is a great choice! We are proud... More 

Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My family stayed at the Doubletree for 2 nights. Convenient free parking, free coffee in morning. Nice bathroom and comfortable bed. I would stay again at the great price I got through hotwire. Appreciated fridge in room.

Was this review helpful? Yes
PattyW225, Director of Sales at DoubleTree by Hilton Binghamton, responded to this review

Dear Buffoodie, Thank you for the great review. We are so happy you enjoyed your stay. Thank you for the kind words on our comfortable guest room beds. The Sweet Dreams beds are a great DoubleTree amenity. We are also happy you hear you enjoyed the refrigerator in your guest room. We strive to make every guest feel at home.... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was traveling for work. The rooms are clean & beds are super soft & comfortable. They offer in room breakfast & a restaurant for breakfast.... However no one told us that at check-in. We really were not told about any of the hotels amenities at check in. So where the cleanliness & comfort are above standard the hotel staff... More 

Was this review helpful? Yes
Alyssa C, Sales Administrator at DoubleTree by Hilton Binghamton, responded to this review

Dear Erin F, Thank you for the review. We are so happy you enjoyed the clean and comfortable guest rooms. We apologize about the issues you encountered with our staff. Please know your satisfaction is extremely important to us. Our on site restaurant is the River Bistro and our on site fitness center is the Riverwalk Athletic Club. I would... More 

Vancouver, Washington
Level Contributor
137 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a double room suite a great room to unwind and order room service after a long day on the road. Staff was friendly and effiencent. Only problem I had was upon arriving it was very difficult to find a parking space in the lots provided.

Was this review helpful? Yes
Kendra Y, Director of Food & Beverage at DoubleTree by Hilton Binghamton, responded to this review

Dear i8dbbqonroute66, Thank you for the wonderful review. We are so happy you enjoyed your stay. Thank you for the kind words on room service. We are thrilled you were able to enjoy a one of a kind creation and unwind in your suite. We also appreciate the great feedback on our friendly staff. We do apologize about the issues... More 

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