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Bear Mountain Inn

GreenLeadersSilver level
Rt 9W, PO Box 351, Bear Mountain, NY 10911
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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Level Contributor
4 reviews
3 of 5 stars Reviewed 3 days ago NEW

We were a party of 20 and while the food was very good, the service, or more specifically, the management of the service left much to be desired. I am all for minimal staffing, but if you are going to have three waiters for 100 people, the least you could do is to have pitchers of water/juice and a choice... More 

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Williamsburg, Virginia
Level Contributor
304 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are three options to stay at Bear Mountain: the Bear Mountain Inn, the Stone Cottages, and the Overlook Lodge (which is currently closed for renovations). I recently completed a 4-night stay in the Stone Cottages. The cottages are stout structures that were built in the 1930s. They consist of 6 ensuite, hotel rooms with queen beds that surround a... More 

Was this review helpful? Yes 1
Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you very much for sharing your comments with us; and congratulations to your West Point Graduate! Our stone cottages, are very rustic and do appeal to groups traveling together so they can enjoy the common area outside of there private guests room. Due to the cottages location they are a little more rustic and remote than our other styles... More 

1 review
3 of 5 stars Reviewed May 26, 2015 via mobile

Overall it was fine as a place to rest in between hikes by that's it. The rooms are clean and have appropriate mountain decor. Noise travels easily since it is an old building, which a can be problematic if you have children or a frisky couple staying next door. The air conditioner has two settings- arctic blast or off. The... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you very much for sharing your comments with us. I'm glad that you enjoyed your room and that our décor was to your liking, through the renovation we tried to maintain the historical feel of the Inn, while giving some modern amenities. You are also correct the building did celebrate its 100 year birthday this year, so noise can... More 

East Lansing, Michigan
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 26, 2015

I stayed here for one night as part of a wedding, so I really don't have much to say about the surrounding area or hiking, outdoors activities etc. The facility itself was quite good though, with rooms that have been clearly updated to modern standards (shower was so nice) and pleasant but modern decor throughout the inn. The rooms are... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you very much for taking the time to share your comments with us. I am glad your enjoyed your visit, and we are looking forward to your return. We pride ourselves on our beautifully appointed rooms and outstanding customer service. We have addressed the lock issue since your visit, thank you for bringing that to our attention. We certainly... More 

Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

A rustic classic that has been restored to modern comfort and convenience. Memorable facilities: enormous lodge, pristine lake, excellent zoo, etc. But it really is the staff members that make this place shine. Helpful, welcoming, friendly, patient, and truly GLAD to go the extra mile. I teach about customer service all over the world, so I know "great service" when... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you so much for taking the time to share your experience with us. We strive to deliver a top notch guest experience, and we empower all of our associates to do what is needed to accommodate our guests. I'm glad during your visit our philosophy shined through. I will certainly share your comments with the team, they will be... More 

Winterville, North Carolina
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 20, 2015

My husband and I stayed here on our way home from an event in CT, chose it because of its location on the Hudson and in the mountains. The inn is in a beautiful, rustic old lodge, with a lot of character. Our room was very comfortable, clean, comfortable bed, small bar area with wine glasses, refrig, Keurig and coffe... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you so much for sharing your feedback with us! We're glad your first visit to Bear Mountain was so enjoyable. We take pride in the renovation of the inn, and comments such as yours really show us we have succeeded. I will relay your wonderful comments about dining, with our entire culinary team. They work hard to create different... More 

Bronx, NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

Where to begin!! I had my Wedding at the Merry Go Round Pavilion on April 18, 2015, and it was amazing! There are no words to express how great everything turned out. Brittany my coordinator went above and beyond for us (including driving me to the pavilion). Steven the hotel manager helped with some adjustments needed for my rooms with... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you so much for sharing your comments with us! We are overjoyed that we were able to make your special day so memorable. The whole team at Bear Mountain has gotten a chance to read this review and it truly means the world to us. I wish you and your husband all the happiness can life can bring, and... More 

Jersey City, New Jersey
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 22, 2015

The scenery is breathtaking. I've been during the winter and the spring, and I'd love to go again during the summer. The ice-skating rink, hikes on Bear Mountain and fantastic restaurant make this an easy and fun weekend away for couples, friends or family. Location: Just an hour from NYC, and less than 20 minutes from Woodbury Common Outlets. Food:... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you very much for taking the time to share your comments with us! We are happy to hear you enjoyed the newly renovated Bear Mountain Inn. I'm happy to hear your dining experience in 1915 and the blue roof tapas bar was superb. We have an extremely talented team of chef's and they work great with our highly trained... More 

2 reviews
4 of 5 stars Reviewed April 19, 2015 via mobile

Stayed at Overlook Lodge this time. Rooms are CLEAN and updated. Views of the Hudson outstanding. One problem is that you will need to drive to the lake and dining unless you are younger or in better shape than I am. Walking back up the hill is tough. At at the Inn's tapas bar. EXCELLENT small plate dining! Highly recommended.... More 

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Stephen P, Manager at Bear Mountain Inn, responded to this review

Thank you very much for sharing your comments with us! we're very happy your stay was enjoyable. We agree that the Overlook lodge is our hidden gem. The views from the lobby are truly breathtaking. I'll make sure to share your review with the whole restaurant staff, everyone will be so appreciative of your kind words. Thank you again for... More 

Brooklyn, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 18, 2015

William and Bethany at the front desk were great!! both were helpful and nice. unfortunately the rooms were Dirty and dusty! there was chips on the floor and was hair on the sheets and white stains as well.... another thing the internet service in the rooms was super slow!!!!! the only good thing about this place is that it has... More 

Was this review helpful? Yes 1
Guest_Services_Inc, Guest Relations Manager at Bear Mountain Inn, responded to this review

Thank you for sharing your comments with us, we are very sorry we did not meet your expectations. We are always striving to deliver a great guest experience. I’m glad that William and Bethany were able to assist in your needs and make you feel welcomed. Both are true ambassadors of customer service and key members of our team. I... More 

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