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Microtel Inn & Suites by Wyndham Bath

2.5 of 5 Hotel   |   370 West Morris St, Bath, NY 14810
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Ranked #1 of 4 Hotels in Bath
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Olatokunboh K Bowie
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494 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Baldwinsville, New York
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

On February 18th my wife and I took a room at this Microtel exhausted turned in. Upon rising at 3AM I found there was no hot water. After looking at other postings and over hearing conversations of the staff I can see this problem was ongoing and existed back to at least the 15th. I wouldn't have checked in.

Was this review helpful? Yes 2
microtelbath, General Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

Thank you for taking the time to write a review of our property we encourage each guest to let us know how we are doing from their point of view, so we can learn how to make each stay superb. The hot water issue was an ongoing problem that we have solved so I can assure you if you decide... More 

Bowie
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Although our stay was short, but we enjoyed every moment of it. My wife and I were very impressed with the lady at the help desk (night shift Feb 20th) most especially her superb customer service.

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
microtelbath, General Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

I thank you for taking the time to write a review of our hotel. We are so glad to hear that you had a superb stay at our property. Customer service is our number one priority and I am ecstatic that we succeed in this department once again. I will pass the word along to my front desk staff about... More 

Buffalo, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Mocrotel/Wyndham hotel gives itself two stars so I expected it to be clean with a bed and not much else. Wow was a surprise! The room looked like an upscale hotel. The bed was queen-sized on a "floating" platform done in white with a deep turquoise bed strip along the bottom, with an extra window bed for an extra guest.... More 

Was this review helpful? Yes
microtelbath, Guest Relations Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

I do realize there are other choices for hotel accommodations in Bath, and I would like to thank you for choosing to stay at our property. I am glad that we were able to exceed your expectations during your stay with us. Thank you for spreading the word to your friends/family about your pleasant experience during your stay here. We... More 

Elmira, New York
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

I only gave this property an average review, primarily because of the plumbing problems I experienced during my visit. I stayed here on February 15, 2015 to catch an early morning bus leaving from Bath to Seneca Niagara on February 16. The price was right ($55 including taxes w/AAA discount), and the location was convenient. Plenty of dining nearby within... More 

Was this review helpful? Yes
microtelbath, General Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

I thank you for taking the time to review our hotel. I do appreciate you bringing your concern about the hot water to my attention. We did have a problem that night with our pipes freezing. We have since then fixed the problem and we do not anticipate it happening again. I am so glad to hear that Janet was... More 

Elizabethtown, Pennsylvania
1 review
2 of 5 stars Reviewed 2 weeks ago

We were greeted by a friendly front desk manager when we entered the hotel. His name escapes me (maybe Tim). He told us about the area and the best place to grab a bite to eat and that was the best part of our stay. If you want a hot shower, this isn't the place for you. The hot water... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
microtelbath, General Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

I would like to thank you for bringing your concerns to my attention. We did have an issue with our hot water for the last few days because our hot water pump had frozen. We did correct the situation and we do not expect this problem to happen again. I am glad to hear that our front desk staff was... More 

Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is 5 stars in by book. Even while the place was swamped with people checking in, Tim, the desk manager was great, calm, organized and alot of fun. He had us laughing. He's also very helpful with questions. The rooms are great, laid out perfect and very clean. Really enjoyed the whole place. The breakfast area, workout room... More 

Was this review helpful? Yes
microtelbath, General Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

I thank you greatly for such a positive review of our hotel. I am glad we were able to meet all of your expectations and beyond, giving us a 5 star review in your eyes. We do get many compliments on our front desk staff and I am ecstatic to hear they are still exceeding expectations. We hope to see... More 

baltimore
1 review
4 of 5 stars Reviewed 3 weeks ago

second time staying here, first time there was more hall noise due to teenage school wrestlers staying, but we returned because the beds were very comfortable, rooms super clean and staff very friendly and helpful. We werent disappointed on our second visit either, I recommend this if you don't have to have a 4 or 5 star hotel with amenities.... More 

Review collected in partnership with Microtel Inn & Suites by Wyndham

Was this review helpful? Yes
microtelbath, Front Office Manager at Microtel Inn & Suites by Wyndham Bath, responded to this review

I am so glad to hear that you had an enjoyable stay with us. I do apologize for the inconvenience last time and thank you for giving our hotel another chance. I will look into getting more hot food options on our breakfast buffet. Arion Dame-Rohring Guest Service Manager More 

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Additional Information about Microtel Inn & Suites by Wyndham Bath

Address: 370 West Morris St, Bath, NY 14810
Phone Number:
Location: United States > New York > Finger Lakes > Bath
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Bath 2.5*
Number of rooms: 67
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Also Known As:
Microtel Inn & Suites Bath Hotel Bath
Microtel Inn And Suites Bath
Bath Microtel
Microtel Hotel Bath

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