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Comfort Inn

2.0 of 5
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4371 Federal Dr., Batavia, NY 14020
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Ranked #7 of 12 Hotels in Batavia
A recent review
3 of 5 stars Reviewed December 31, 2014
18_20 Ohio
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98 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington Heights, Illinois
1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I made an incorrect reservation (my bad). Within five minutes of making the reservation, called to request a credit on my VISA. Was told that my reservation could not be cancelled b/c of how/when it was made. Was offered a comparable room on the date I requested, but it could not be cancelled/credited. I needed/wanted some flexibility, as my arrival... More 

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Ohio
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed December 31, 2014

The room was clean !! The room was large (King Suite). However, this is a multi-floor hotel with NO elevator. There are stairs at either end and a set in the middle. Keep this in mind if your luggage is heavy or stairs are a problem physically. The breakfast choices were minimal and the juice seemed to be watered down.... More 

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Philadelphia, Pennsylvania
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 19, 2014

I'd rate the room as very good based on the quality of the beds and the cleanliness. But this location will nickel and dime you to death !! We were traveling with 2 small dogs and were shocked at the "Pet Friendly" pet fees....$30 for EACH pet !! Plus three different taxes on everything. The 'Senior' room rate was $65... More 

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Travelers are raving about these Batavia hotels

Suamico, Wisconsin
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed December 3, 2014

Stopped here while travelling at the end of a long day of driving. The clerk was very helpful and provided us with solid service. The room was very nice for the night, no complaints. The morning breakfast was typical of the chain, enough to eat and ready when we wanted to go. I recommend stopping here when passing through.

Was this review helpful? Yes 1
New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 2, 2014

I had some business associates visiting and I put them up in this place. Being that I am a small business operator, this is all I could afford. Even then, it was a tad pricey for what it is. Service is pretty good, but facilities are rather dated. At least my business associates did not complain too much.

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Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

I recently stayed at this recently renovated hotel. I have stayed there on several occasions over the past 15 years, I must say that the updates were a pleasant surprise very high quality work as well as beautiful appointments , particularly the bathrooms. I was also impressed with the front desk experience knowledgeable and efficient service. The breakfast was tasty... More 

Was this review helpful? Yes 1
Toms River, New Jersey
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 11, 2014

My husband and I stopped there for one night on a whim while traveling to Niagara Falls. I walked right in without a reservation and got a room. It was priced less than some of the other hotels in the area and is conveniently located off the highway and about 1 hour from Niagara Falls, NY. The room was FANTASTIC!... More 

Was this review helpful? Yes 3
Indianapolis, Indiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

Stayed one night while driving from Indy to New Hampshire. New bedding, carpet and fixtures. Room was very clean with a very large mirror in the bathroom. Fairly basic, but about perfect for our needs. Staff were all very friendly, professional and made us feel like they were truly glad to have us and to accommodate us on a walk-in... More 

Was this review helpful? Yes 1
Alliance, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 5, 2014

Stopped in April (it's right off I-90), and again in July. July cost almost twice as much, room about the same. It is a little dated, but clean and no problems with the breakfast, other than it was a Sat am and lot's of people there. Mostly it's convenient. Staff very friendly and helpful - the first stop, needed gas... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed September 3, 2014

The worst hotel experience ever.. Room was dirty, AC did not work, safe was broke, furniture looked like second hand, and sink did not drain. Paid for a suite and the room was a BASIC room with a jet tub.. No couch, room was very small. Priced like a major suite. Still got charged $280.00 Manager of the hotel offered... More 

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