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All 12 Batavia hotels

BEST WESTERN Crown Inn & Suites

2.5 of 5 Hotel   |   8210 Park Road, Batavia, NY 14020-1270
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Ranked #4 of 12 hotels in Batavia
A recent review
3 of 5 stars reviewed 2 days ago
Gregory W Port Washington, United States
  • Overview
  • Reviews (33)
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33 people have reviewed this hotel

Traveler rating
    11
    11
    6
    4
    1
See reviews for
8
11
2
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Port Washington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

I am a fan of Best Westerns, but this hotel was pretty lacking in a couple of ways: one day our room wasn't cleaned. The fitness equipment was broken, no towels in the pool, the breakfast coffee was cold, and when we left a back behind I called and asked if they could ship it (using my CC #) and... More

Review collected in partnership with Best Western

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Oakville, Canada
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed after a concert at Darien Lake. Hotel is conveniently close enough to Darien Lake and generally in the opposite direction that most traffic flows out of the concert venue, which is an added bonus! The hotel has thin walls! Sitting in the bathroom I cold hear the conversation in the room either next store or below. During the night... More

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property, we strive to make sure all our guest's enjoy a comfortable pleasant stay, our breakfast area is available from 6am - 10am and we offer a 11 am check out, We look forward to seeing you in the future! More

New Jersey
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has two sides- the main building was nice with adequate rooms- no frills but the bed was comfortable and everything worked (though no fridge or microwave); the other side (or at least our original room, which was a smoking room due to not having nonsmoking available) was extremely smoky, the lights were very dim, and it was all... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to write a review for our property, we strive to make sure each guest enjoys a comfortable stay in a clean pleasant room , I am glad you enjoyed your experience and we look forward to seeing you in the future, More

Waterloo
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this through the website. We arrived mid-week to stay 2 nights. Have stayed at other "Best Westerns" which were much nicer Staff was friendly. Bed was quite comfortable. "Full breakfast" was the standard -waffles, cereal, pre-cooked eggs and sausages, yogurt, pastries.. Difficult to find anything healthy The building we stayed in was very old. Lots of air space around... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 weeks ago

our stay at this hotel was excellent. The room was clean and very spacious. We had a king suite which had micro and fridge which was very good for our food. Staff was extremely friendly and was very helpful. The restaurant they recommended was great. Breakfast was way better then other higher chain hotel we stayed at. overall it was... More

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at the Best Western, we strive to make sure all our guest's enjoy a stay in a clean comfortable room. The kind words you offered to the staff really enforce the kind of service they like to provide. We hope to be able to accommodate you in the future! More

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

The room we stayed in was extremely dirty and smelled of smoke even though we were told it was a non smoking room. The bathroom had dirt and hair in every corner and stunk of urine. Worst of all was the streak of blood on the bathroom wall. If we hadn't arrived so late at night, we would have left... More

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to voice your concerns regarding your recent stay at our property ,we strive to make sure each guest has an enjoyable stay and apologize that we did not meet your standards, I hope that in the future we might have the opportunity to better serve you. More

Niagara Falls, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here in past and had a same experience as last time. Very friendly and helpful staff. Room was really nice and clean. Kinds enjoy their time in nice swimming pool. We enjoy their hot breakfast in morning as well. Over all it was a good experience again with affordable price. Would recommend this place to everyone.

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to comment on your recent stay, we love to hear about our guest's stay and welcome any suggestions to make sure your stay is a pleasant one. We would welcome the opportunity to accommodate you in the future. More

Daytona Beach, Florida
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Staff was excellent and the room was beautiful. Enjoyed our four day stay. We were there with a large group and the were very accommodating. The restaurant was nicely decorated and the breakfast and dinner were above par for a hotel.

Was this review helpful? Yes 2
New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel was ok for a night. The front desk was polite and friendly but the attention to detail in the cleaning was missing. The overall first glimpse of the room appeared ok. But the headboards were covered with dust and there was dust accumulating in the bathroom in the back of the toilet paper holder. The bathroom was also... More

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Lemoore
2 reviews
4 of 5 stars Reviewed July 18, 2014

Christie is the best!!! Rooms are clean and newly remodeled. Parking for large vehicles is above average. Very quiet and nice area, a little freeway noise but I wear earplugs so no bother. Awesome new flat screen tv.

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Additional Information about BEST WESTERN Crown Inn & Suites

Address: 8210 Park Road, Batavia, NY 14020-1270
Phone Number:
Location: United States > New York > Batavia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Crown Inn & Suites 2.5*
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Also Known As:
Best Western Crown Hotel Batavia
Best Western Crown Inn And Suites
Best Western Batavia
Batavia Best Western

4 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
71

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of BEST WESTERN Crown Inn & Suites and other travelers.
1 question

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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