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BEST WESTERN Crown Inn & Suites

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8210 Park Road, Batavia, NY 14020-1270
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1 room 1 guest
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BEST WESTERN Crown Inn & Suites
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117 Reviews from our TripAdvisor Community

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Traveler rating
    45
    36
    21
    11
    4
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39
37
7
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
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  • All months
    (117)
  • Mar-May only
    (32)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (16)
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Aiken, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Hotel staff was very helpful. Breakfast bar was a bit under par.....have never seen whatever it was that passed for eggs look like that. The staff stocking the Breakfast bar was very kind and helpful even at a very busy time. Bed was comfortable. A/c worked well. Happy to have a frig. Room was spacious....had a King with a pull... More 

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Syracuse, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a nice quiet and smallish hotel. Great for catching some fun at Darien Lake! The rooms are clean, staff was friendly. We were unable to use the fitness room b/c it doesn't open until 9am. Pool also opens at 9am. The continental breakfast was perfect for small breakfast eaters. We opted to go to a restaurant to get... More 

Review collected in partnership with Best Western

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

thank you for taking the time to review our property, our goal is to provide each guest with a superior experience. We look forward to accommodating you in the future! More 

Danville, Il
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a quick overnight and it was wonderful. It is very clean and well decorated. The rooms are spacious and well lit. Breakfast was big and very good. We were greeted by a very pleasant desk person and the next morning met the manager. We asked for ideas for a place for our dinner and the suggestion... More 

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your stay at our property. We appreciate the nice comments and are pleased you enjoyed your stay and look forward to accommodating you in the future. More 

toronto
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel came nowhere near a standard for even a middle of the road chain. To list the worst: The toilet was not secured; it wobbled when you sat on it There was a small refrigerator. It made so much noise that we had to unplug it to sleep. The internet did not work The door to the bathroom had... More 

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay, I am sorry that you did not enjoy your stay with us and we are taking all of your comments to the appropriate departments to make sure each issue has been addressed. More 

Clifton Park, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Recently booked two rooms for two nights. When we checked into the hotel we were told that our rooms are across the parking lot in a separate building that apparently was an old "motel" at one point complete with first floor rooms that opened directly onto the parking lot so that if you had one of these rooms the headlights... More 

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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had good time at this hotel. Breakfast was pretty good. Room was large enough for my whole family. Staff was very helpful. This is half way point to my home and our friends so we always stay at this place. We enjoyed pool and hot tub. We will back at this hotel.

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Wilder, Vt
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed overnight n our way home. The hotel was right off I-90. There were places to eat dinner right down the road. The beds were comfortable. There was plenty of space for 4 in the room. Breakfast was O.K. We had a good nights stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property concerning your recent stay, I am glad you enjoyed your accommodations and look forward to seeing you again! More 

New York City, New York
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was very nice and tried to help. The location was good close to shopping centers and on the way from Niagra Falls to New York city. The hotel staff let us use the dining room at night to warm and eat our dinner. The room was comfortable and the Wi-Fi was excellent. We did not use the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our facility, our main goal is to make sure all our guest's enjoy a pleasant stain in a clean comfortable room. We look forward to accommodating you in the future. More 

Champaign, Illinois
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On line booking and check in was easy although the check in clerk prioritized phone calls while I waited. Room was very underwhelming although clean. I requested non smoking and quiet. Got one out of two. Window curtain had to be sandbagged with luggage or the AC vent would fly it straight out. Bed wasn't bad and the noisy neighbors... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

This is our halfway point between pittsburgh Pa and Mohawk NY. We wouldn't stay anyplace else. Great pool, hot tub, rooms and close to Batavia Downs. Also can catch a minor league baseball game there. Plenty of stores and restaurants nearby. Best of all, they treat us like family. Very kind courteous staff.A 10 in our book.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our property, I always look forward to see you and have enjoyed meeting family members over the years, looking forward to hopefully seeing you in the fall for the craft shows! More 

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21 photos of this hotel

Management photos: Courtesy of the property manager

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Dining (4)
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Bathroom (4)
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Room/suite (6)
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Business center/function rooms (1)
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Pool/beach area (1)
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Hotel & grounds (2)
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Other (3)
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