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BEST WESTERN Crown Inn & Suites

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8210 Park Road, Batavia, NY 14020-1270
Best prices for: 1 room 1 guest
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BEST WESTERN Crown Inn & Suites
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BEST WESTERN Crown Inn & Suites
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92 reviews from our community

Traveler rating
    37
    29
    16
    8
    2
See reviews for
26
31
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (33)
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    (21)
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    (22)
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    (16)
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Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had good time at this hotel. Hotel is close all major shopping all restaurants are really close the desk clearly recommend the Alex's place and it was really good. Mornings breakfast was good my kids enjoy making waffle. They loved pool and hot tub. I would recommend this hotel to everyone...

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1 review
2 of 5 stars Reviewed 2 days ago NEW

The first room provided had not been cleaned. Front desk was not apologetic for the inconvenience. Second room the keys did not work and housekeeping had done a mediocre job of cleaning the bathroom. The breakfast eggs were cold, the toaster didn't work properly. Staff was not friendly, very sour faces.

Review collected in partnership with Best Western

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Toronto, Canada
Contributor
17 reviews 17 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

My experience may have been better if we stayed in the main building. But we stayed in the building across from the main building and it wasn't enjoyable. Here's my rant...The "non-smoking" room smelled like smoke when we entered. Wifi does not work in the building and if I had to use it, I had to walk across the parking... More 

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Contributor
14 reviews 14 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything about the hotel met our expectations -- clean, reasonable price, quiet. Front desk service was adequate -- I think there was a wedding party staying there for the weekend and it was busy. Hotel appears to be well run. Only one issue we had. Hi Speed Internet did not work in room 408 (satellite building to lobby) -- the... More 

Review collected in partnership with Best Western

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property, I am grateful to the guest's who bring to my attention the problems they encountered. The property contacted the company that handles the wi -fi and let them know about the problem and it has been corrected. We look forward to seeing you in the future! More 

Blue Springs, Missouri
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is just off I-90 - very convenient for the through traveler. It is clean, beds are comfortable and the breakfast is adequate. We are on our way to the Baseball Hall of Fame and the location of this hotel did not cause any delays in getting on our way. We had a problem with our drain and the... More 

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our property. We are glad that you enjoyed your stay with us! The property is under a major renovation to better accommodate you and we hope to see you in the future! More 

Dubuque, Iowa
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent on the inside (ugly on the outside - I thought of canceling my reservation when I arrived). The room was nice and clean (I appreciate clean rooms!). The fitness center was closed (that should have been in the web-site reservation page). The new machinery was on the floor in the lobby, waiting to be installed.

Review collected in partnership with Best Western

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bwcrownBatavia, General Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property, our new fitness center is now completed for all of our guest's pleasure. I am glad you enjoyed your stay with us and our exterior is also getting a brand new look ! I hope we can accommodate you again in the future. More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We always stop here. It's our halfway point from Pit to Mohawk NY. Service is great, breakfast, and friendly staff. Close to Batavia Downs which is always a fun time. Close to many shops, restaurants, and the Batavia Muck Dogs playing field.

Review collected in partnership with Best Western

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

It was a pleasure to see you again! We are in the process of a total exterior renovation! , the next time you visit you probably won't recognize the property! Please call if you need future accommodations! Also it was great to meet your mom , she is super sweet! More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has lot to offer. They have lot of verity in breakfast to choose from. Breakfast lady was very friendly and helpful. Room were in good condition. We really had good time at this hotel. We would recommend this hotel to everyone who is going to this area....

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Ohio
Top Contributor
69 reviews 69 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 22, 2015

First time staying in this hotel. I would do so again. The room rates are almost unbeatable. The room was CLEAN. The hotel was quiet, considering the hotel attracts a large trade of workers, the quietness was somewhat unexpected. Didn't even hear the workers leaving very early in the morning. The breakfast was the usual fare, the juice was not... More 

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Morgantown, WV
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed here while at Batavia for Santa Claus conference in Albion, NY. Very close to many venues. Room nice. Beds very comfortable. Room had frig and also a safe. However, I could not get the key to open the safe. My room key got deactived 2x. I have NEVER had my key to deactivate. However, the front desk fixed it... More 

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property. We strive to make sure all our guest enjoy a pleasant experience while staying with us. We look forward to accommodating you in the future. More 

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21 photos of this hotel

Management photos: Courtesy of the property manager

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Bathroom (4)
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Room/suite (6)
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Business center/function rooms (1)
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Pool/beach area (1)
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Hotel & grounds (2)
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Other (3)
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