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All 12 Batavia hotels

BEST WESTERN Crown Inn & Suites

2.5 of 5 Hotel   |   8210 Park Road, Batavia, NY 14020-1270
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74%
Ranked #4 of 12 hotels in Batavia
A recent review
5 of 5 stars reviewed 4 days ago
Jax P
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  • Reviews (30)
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30 people have reviewed this hotel

Traveler rating
    11
    11
    2
    4
    2
See reviews for
7
10
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

our stay at this hotel was excellent. The room was clean and very spacious. We had a king suite which had micro and fridge which was very good for our food. Staff was extremely friendly and was very helpful. The restaurant they recommended was great. Breakfast was way better then other higher chain hotel we stayed at. overall it was... More

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at the Best Western, we strive to make sure all our guest's enjoy a stay in a clean comfortable room. The kind words you offered to the staff really enforce the kind of service they like to provide. We hope to be able to accommodate you in the future! More

1 review
2 of 5 stars Reviewed 5 days ago NEW via mobile

The room we stayed in was extremely dirty and smelled of smoke even though we were told it was a non smoking room. The bathroom had dirt and hair in every corner and stunk of urine. Worst of all was the streak of blood on the bathroom wall. If we hadn't arrived so late at night, we would have left... More

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to voice your concerns regarding your recent stay at our property ,we strive to make sure each guest has an enjoyable stay and apologize that we did not meet your standards, I hope that in the future we might have the opportunity to better serve you. More

Niagara Falls, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed here in past and had a same experience as last time. Very friendly and helpful staff. Room was really nice and clean. Kinds enjoy their time in nice swimming pool. We enjoy their hot breakfast in morning as well. Over all it was a good experience again with affordable price. Would recommend this place to everyone.

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to comment on your recent stay, we love to hear about our guest's stay and welcome any suggestions to make sure your stay is a pleasant one. We would welcome the opportunity to accommodate you in the future. More

Daytona Beach, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Staff was excellent and the room was beautiful. Enjoyed our four day stay. We were there with a large group and the were very accommodating. The restaurant was nicely decorated and the breakfast and dinner were above par for a hotel.

Was this review helpful? Yes 1
New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel was ok for a night. The front desk was polite and friendly but the attention to detail in the cleaning was missing. The overall first glimpse of the room appeared ok. But the headboards were covered with dust and there was dust accumulating in the bathroom in the back of the toilet paper holder. The bathroom was also... More

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London, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this through Priceline after searching on Tripadvisor. Was told when I got there that they would have beaten the Priceline price (in a snarky tone). Was also told that I would have to stay in the "other" building which was their much older one because I booked through a website. I am Canadian so usually not one to complain... More

Was this review helpful? Yes 2
Lemoore
1 review
4 of 5 stars Reviewed 2 weeks ago

Christie is the best!!! Rooms are clean and newly remodeled. Parking for large vehicles is above average. Very quiet and nice area, a little freeway noise but I wear earplugs so no bother. Awesome new flat screen tv.

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Chatham, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Reward card inaccurate . . . how do you get the third or forth night free . . . our hotel system in North America is great compared to many other part of the world. Sorry I'm not ready to spend all that time and effort to write that many words.

Review collected in partnership with Best Western

Was this review helpful? Yes
New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When we got to our room, we found that the air conditioner did not work. We contacted the front desk and were immediately reassigned to an even larger room right across the hall. That room was well appointed with a sofa and coffee table and a desk and desk chair. The room also had a small bar with a sink... More

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Gibsonia
Contributor
13 reviews 13 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel has dirty carpets (trails and stains0 and there was dirt and cob webs in the corners of the bathroom. The remote sometimes worked and the internet was inconsistent. Breakfast area was dirty and never cleaned. Not worth the money! I stayed at an independent hotel in Salamanca, NY (Hotel Westgate) for half the money and twice the room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for addressing your concerns regarding your recent stay at our property, I have addressed the issues you mentioned with the housekeeping staff and I hope in the future we will have the privilege of accommodating you again. More

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Additional Information about BEST WESTERN Crown Inn & Suites

Address: 8210 Park Road, Batavia, NY 14020-1270
Phone Number:
Location: United States > New York > Batavia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Crown Inn & Suites 2.5*
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Also Known As:
Best Western Crown Inn And Suites
Best Western Crown Hotel Batavia
Best Western Batavia
Batavia Best Western

4 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Class
Number of rooms
71

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