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BEST WESTERN Crown Inn & Suites

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8210 Park Road, Batavia, NY 14020-1270
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1 room 1 adult
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BEST WESTERN Crown Inn & Suites
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142 Reviews from our TripAdvisor Community

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Chicago, Illinois
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This Best Western is everything one might expect: the room (bedding and bath) was clean and orderly, the hotel is quiet overnight, the front desk is courteous and helpful. Breakfast features scrambled eggs, sausages, yogurt, and the typical budget breakfast foods. WiFi worked well, too.

Helpful?
1 Thank Kevin C
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for staying with us during your recent trip. We are pleased that you enjoyed your stay and that our staff was able to help you feel comfortable. We hope that we will see you again soon. More 

Mukwonago, WI, United States
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 2, 2016

We enjoyed a nice overnight at the Crown Inn & Suites in Batavia, NY recently. The motel is very conveniently located off the NY Thruway (I-90), near the Veteran's Hospital and still closes to downtown. The staff is friendly and courteous, motel amenities are good, the internet is fast and reliable and the rooms are comfy

Review collected in partnership with Best Western

Helpful?
2 Thank Paul M
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for letting us know about your stay with us. We are pleased that you enjoyed our hotel, location and the amenities. I am particularly happy that our staff was able to make you feel at home. Please stay with us again when you are in the area. More 

North Kingstown, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2015

The Best Western in Batavia, NY is very convenient for travelers driving I-90. We've stayed at this hotel every year for the past 12 years and will continue to do so each time we travel from Rhode Island to the Cleveland area.

Review collected in partnership with Best Western

Helpful?
1 Thank Robert H
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

We are so happy that you are not only a repeat guest but a satisfied customer. We love having you stay with us and hope that we will see you again soon. More 

Rochester, New York
1 review
3 of 5 stars Reviewed December 30, 2015

We liked the room size and layout, especially the window seat. Beds were comfortable. But the room could have been cleaner, the desk chair was dusty and had food crumbs. More detail could have been taken on the bathroom as well. The breakfast was ok, not the worse I have had and not the best either. Hot tub and ice... More 

Helpful?
Thank Darlene H
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for letting us know about your recent stay at our hotel. We are pleased that the size of the room was to your liking but will look into how we can assure that each room is spotless and clean for our guests. I will work with our staff to see where we may have fallen short. Please come... More 

Freeport, United States
1 review
1 of 5 stars Reviewed December 28, 2015

Active renovations going on up and down the hallway from my room. My room renovations had not been started/completed. Room pictures did not match advertised pictures. I booked the room through an app which did not have the best prices available. I found, after the fact, that I could have booked for $15 less if I had booked directly with... More 

Review collected in partnership with Best Western

Helpful?
Thank Mike S
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay at our property, we are upgrading our guest rooms to make sure your stay will be a more enjoyable one, the staff at our property will all be helpful to you in creating a reservation for you, should you want to contact the property. We look forward to accommodating... More 

Weedsport, NY, United States
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed December 17, 2015

We enjoyed our one night stay at the Batavia Best Western. The hotel was in a very convenient location for the places we wanted to visit and the staff was friendly and courteous. The breakfast was fresh, and well presented and the room was very comfortable. We would stay here again if we were to visit the area.

Review collected in partnership with Best Western

Helpful?
Thank Thomas H
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for your kind words. We are grateful that you chose to stay with us and that your experience was pleasant. We are pleased that our staff made your stay enjoyable and we hope that we will see you again soon. Happy Holidays. More 

Rochester, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 2, 2015

We have stayed at Best Western Hotel for 3 times this year. We have noticed that Best Western has been in the process of updating the rooms, lobby and breakfast room. Breakfast items are plentiful. Staff replaces items fairly regularly. Room is pretty clean and the shower is great. Very pleasant staff. We would stay at this hotel again.

Review collected in partnership with Best Western

Helpful?
Thank ln194194
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for letting us know how your stay was. We love to hear from our friends and how our staff helps make your stay memorable. We are glad that we will see you again. More 

Medina, United States
1 review
3 of 5 stars Reviewed November 23, 2015

This hotel needs a serious updating. The room size and layout was very nice, but the eye appeal was not there. Also, the noise from the outside was louder than I am used to in a hotel and the walls were thin, could hear the TVs in the rooms on either side of us. If they updated the rooms, I... More 

Review collected in partnership with Best Western

Helpful?
Thank Kelly A
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

We are pleased that you enjoyed your stay with us. We love hearing where we made your stay comfortable and areas where we can improve. We hope that you will stay with us when you are in the area. More 

New Jersey, United States
1 review
4 of 5 stars Reviewed November 11, 2015

All services provided were at the good level. Location was good to access Rochester NY and Buffalo NY, right near Interstate 90. Quick check-in and check-out. I recommend this hotel to people, who is looking for good service and reasonable money.

Review collected in partnership with Best Western

Helpful?
Thank Oleg S
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for your kind words about the Best Western Crown Inn and Suites. We are pleased that you enjoyed your stay with us and hope that you will return to stay with us soon. Thank you. More 

Saint Louis, Missouri
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 8, 2015

Compared to other Best Western hotels, this facility appeared run down and worn out. The room was poorly cleaned and not very comfortable. The wallpaper was coming off the walls. Mold was growing around the bathtub. Fortunately we were only passing through and not spending more than one night.

Review collected in partnership with Best Western

Helpful?
Thank CvonC
bwcrownBatavia, Manager at BEST WESTERN Crown Inn & Suites, responded to this review

We are sorry to hear that the room you stay in during your visit had various issues. We pride ourselves on the quality of our rooms so we are sorry that we did not assure that your room was acceptable. I will work with our housekeeping and maintenance staff to find out how this room was assigned when it was... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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