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BEST WESTERN Crown Inn & Suites

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8210 Park Road, Batavia, NY 14020-1270
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BEST WESTERN Crown Inn & Suites
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BEST WESTERN Crown Inn & Suites
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84 reviews from our community

Traveler rating
    33
    27
    16
    6
    2
See reviews for
24
29
6
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (25)
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Ohio
Top Contributor
69 reviews 69 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First time staying in this hotel. I would do so again. The room rates are almost unbeatable. The room was CLEAN. The hotel was quiet, considering the hotel attracts a large trade of workers, the quietness was somewhat unexpected. Didn't even hear the workers leaving very early in the morning. The breakfast was the usual fare, the juice was not... More 

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Morgantown, WV
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here while at Batavia for Santa Claus conference in Albion, NY. Very close to many venues. Room nice. Beds very comfortable. Room had frig and also a safe. However, I could not get the key to open the safe. My room key got deactived 2x. I have NEVER had my key to deactivate. However, the front desk fixed it... More 

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property. We strive to make sure all our guest enjoy a pleasant experience while staying with us. We look forward to accommodating you in the future. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was really happy with what the hotel had to offer. The indoor pool to the great breakfast to the room comfort made this a really good hotel and had everything to offer to us as we had family in the Albion area of buffalo ny. Great range of ships from normal grocery shops to little bit extra like Oliver... More 

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to write a review for our property, we try to make sure each guest enjoys a pleasant stay in a clean comfortable room. We hope for the opportunity to accommodate you in the future. More 

Cleveland, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the BW near the end of March and I've got to say that this hotel was superb. The staff were wonderful, especially Sue and Zana. Thank you guys for making my stay extra special.. The breakfast was moderate, but who am I to judge. It was after all complimentary. The beds were out of this world comfortable.... More 

Was this review helpful? Yes 1
bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for taking the time to review our property! We are always striving to make sure each guest enjoys a pleasant stay. We look forward to seeing you in the future. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here often at this property. We always have a good time at this best western. Property has improved a lot. There staff is very helpful. Room was very clean. Internet was working great. We would always recommend this hotel to our friends and family......

Was this review helpful? Yes 1
Canada
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 21, 2015

The pool was great and most of the staff will go out of their way. The breakfast was great also. I will have to say that the one hotel in Batavia, NY has at least one front desk person that needs to be more caring. The front desk person on Friday was wonderful 3/6/15 Stayed March 2015, travelled with family

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Welland, Canada
1 review
4 of 5 stars Reviewed March 19, 2015

The staff at the BW Batavia are excellent for the most part. The gentleman we had for check in could use a little more people skills, but the rest of the staff was excellent. The pool and hot tub area are well maintained and the breakfast area was immaculate

Review collected in partnership with Best Western

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syracuse, United States
1 review
4 of 5 stars Reviewed March 9, 2015

The pool was great and most of the staff will go out of their way. The breakfast was great also. I will have to say that the one hotel in Batavia, NY has at least one front desk person that needs to be more caring. The front desk person on Friday was wonderful 3/6/15

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed March 6, 2015

Rooms were fine. The condition of the parking lot is absolutely UNACCEPTABLE. This hotel is located in western NY where heavy snow during the winter months is very common, and therefore snow removal means are readily available. It appears as though nobody has removed the snow from this property all season long. Keep in mind, it has NOT snowed significantly... More 

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bwcrownBatavia, Guest Relations Manager at BEST WESTERN Crown Inn & Suites, responded to this review

Thank you for addressing your concerns regarding the condition of our parking lot, we have been dealing with major snowfalls in this area since November. In this area we are under snow plowing contacts from November through March and sometimes the parking lot is so full of cars that plowing more than the perimeter of the lot is all they... More 

Batavia, United States
1 review
5 of 5 stars Reviewed March 2, 2015

We come here every so often during the winter so my brothers (13 and 16) and my son (3) can go swimming. The rooms are always nice and clean, staff is helpful when you need them. Nice little "staycation" for us, since we live in Batavia, and the prices are always reasonable. Definitely recommend.

Review collected in partnership with Best Western

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21 photos of this hotel

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Business center/function rooms (1)
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