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Quality Inn & Suites Batavia-Darien Lake


Hotel class 2.0 of 5
8200 Park Road, Batavia, NY 14020
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Reviews you can trust

53% Recommend
3.0 of 5 stars 15 reviews
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5 of 5 stars
pinkaminco   1 contribution
Hudson Valley, NY
Nov 14, 2009 | Trip type: Family New

My teen daughter and I stayed here the night before the open house at Genesee Community College. We came in and were greeted by the most friendly smile! Becky was working again in the morning while we were having breakfast. After finding out what brought us to the hotel, she went above and beyond the call of duty to tell... more

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5 of 5 stars
verypikytraveler123   31 contributions
Baltimore, Maryland
Jun 25, 2009 | Trip type: Family

I can not say enough good things about this hotel from check in to ckeck out. We arrived at this hotel around 9.00 on a Saturday and had no reservations. The lady at the front desk (I think her name was Courtney) was very freindly and kept the pool open a extra 45 minutes so we could swim. We were... more

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1 of 5 stars
ArabicasBoy   1 contribution
Providence
May 25, 2009 | Trip type: Solo travel
0/1 found this review helpful

My wife stayed at this hotel with our dog about 5 months ago. A month later I noticed that this hotel billed my credit card $50. I called the hotel and the manager stated that there was a note on our account that stated that the comforter had to be throw out due to pet hair and mud. I never... more

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5 of 5 stars
pattyweist   1 contribution
Binghamton, NY
Apr 24, 2009 | Trip type: Business

I recently was in the Batavia, NY area on business and stayed at the Quality Inn & Suites. First of all the Hotel is right off of the NYS Thruway, you cannot miss it. That is a plus, especially when you are new to the area. Second, every place I needed to go was within a 5 minute drive, a... more

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1 of 5 stars
leblanccfp   1 contribution
Oakville
Mar 11, 2009 | Trip type: Family

We have stayed there in early July of 2008. My son left a personal item behind and we ask them if they could send it back to us but only if would cost less than $5 to mail. They said there would be NO cost. We have now (7 months later) been charged on our credit card with a $103.00... more

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1 of 5 stars
DawnMichigan   1 contribution
Michigan
Jan 5, 2009 | Trip type: Business

Our first stay was shortly after the hotel opened so we were enticed with it's newness and fitness room. The equipment in the fitness room was so below standard that I felt unsafe using it. The eliptical would tip from side to side as you stepped and the belt would change speeds and trip you up on the treadmill. One... more

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1 of 5 stars
fam4boston   1 contribution
Boston
Aug 6, 2008 | Trip type: Family
1/1 found this review helpful

We arrived at 4:15 p.m. and were given keys to a room. We trekked to the second floor with luggage and 2 young boys to find that the room was not ready. (Check in time is clearly stated for 3:00) When I asked at the front desk about getting another room, I had to wait for 10 minutes for the... more

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5 of 5 stars
4321traveler   1 contribution
New York
Feb 15, 2008
1/2 found this review helpful

As a Business travelor, I stay at many hotels around the U.S. This Hotel is very clean inside and out, the staff was very friendly and helpful throughout my three day stay. I was very impressed with the quality of service I received. The price was great. I would most definately stay again. more

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1 of 5 stars
luv2nap   1 contribution
Virginia
May 28, 2007 | Trip type: Family
2/2 found this review helpful

My room was not ready when I checked in, I witnessed the maids child jumping on my clean sheets while my room was/bed was being made up. Room service doesn't clean tubs or dump trash. Are not honest with their charges. Doubled charged me on my room and am fighting to get my money back. Don't go in the water... more

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2 of 5 stars
DandDe   7 contributions
Ottawa, Canada
Aug 19, 2006 | Trip type: Family
2/2 found this review helpful

A typical off-the-highway budget hotel, but with several problems that would lead us to advise prospective clients to consider alternate accommodations or to keep expectations very low. The primary problem was the quality of the housekeeping and the cleanliness of the room. The bathroom floor was clearly not cleaned and was in fact filthy, and the bottom third of the... more

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Quality Inn & Suites Batavia-Darien Lake Also Known As

  • Quality Inn Batavia
  • Batavia Quality Inn
Address: 8200 Park Road, Batavia, NY 14020