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All 12 Batavia hotels

Holiday Inn Express Hotel & Suites Batavia - Darien Lake

2.5 of 5 Hotel   |   4356 Commerce Drive, Batavia, NY 14020
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Ranked #4 of 12 Hotels in Batavia
A recent review
4 of 5 stars reviewed 1 week ago
Bob C Philadelphia, Pennsylvania
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50 reviews from our community

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    12
    4
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26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed here many times on business trips to the Batavia area. The good-sized rooms are consistently clean and comfortable and the staff is eager to please. The lobby area is always clean and fresh and the business area includes a printer that has come in very handy. The included breakfast is a nice bonus.

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for your review we appreciate you comments. Hope to see you soon. More

Lyme, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a lovely room that was titled a suite. Very large and comfortable. King sized bed with desk. Separate are with sofa table and chairs microwave and fridge. Bathroom was lArge and comfortable. Free breakfast buffet in the morning was good with plenty of choices to satisfy anyone. Easy on and off the highway. The hotel was clean and... More

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Isabel R, Thank you for taking the time to write your review we are happy to see that your room was well appointed for your stay! We appreciate your comments and look for to you staying with us again. More

Rochester, New York
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for the Goo Goo Dolls concert in Darien Lake. This hotel was really convenient since it was only about 25 minutes away from the venue. Upon entering the room, we did notice a smell which seemed like damp carpet except that the carpet was dry, but it didn't really bother us since you would only notice it... More

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Aweesh, Thank you for your review on our hotel, I am sorry for the inconvenience of the front desk person you encountered, and we will certainly use this for proper training in the future. More

Welland, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a lovely spacious room on the third floor. My husband and I were travelling with our 8 year old daughter and her friend. The hotel is close to the highway, but you are aware of that when you book. The staff was very accommodating. The hotel was very clean and the room was very nice. The kids enjoyed... More

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Sarahshaw, We are happy that you took the time out to write your review on our hotel. We all are glad that you enjoyed our hotel, as we strive everyday to make it the best for all who visit us, we are happy it was for your family as well. We look forward to seeing you again. More

Pine City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed August 13, 2014

Nice big room, breakfast good. Easy in and out. Booked through Priceline OK price. Don't buy snacks, very expensive like $3.00 for ice cream cone. Bed was very comfortable. We had first floor room very spacious with 2 beds, table and desk. Small pool didn't use but looked clean. Hotel smelled really clean and fresh.

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear shawn502, Thank you for sharing you comments about your recent visit to our hotel, we appreciate the feedback and are happy all was good and clean! More

Rochester, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 10, 2014

The first thing that impressed upon us at this hotel both times we've stayed there is how FREEZING COLD they keep it! The lobby, the dinning area, the hallways are like an arctic blast! It's unbelievable. Our first time there even when we got into our room the air was blasting set on like 65. This trip we actually cranked... More

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Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Lachance16, Thank you for your review we are happy that you enjoyed your stay. It is not that I "like the temp that way" with the fluctuation of the temperature outside it is hard to regulate it to the liking of everyone, I try to keep it at one temp during the summer cause by the time it cools... More

Liverpool, New York
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

Loved every minute. The room was awesome...bed comfortable and super clean! Amy at the front desk was helpful, friendly and courteous. Will stay again anytime we are in the area. Breakfast area was much larger than most hotels and certainly offered enough for a basic meal...muffin, eggs, sausage etc. This area was immaculate as well.

Was this review helpful? Yes 1
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Bob B, Thank you so much for your review! We are happy to hear that all met or exceeded your expectations of our Holiday Inn Express in Batavia, NY. The staff here really strives to make every stay an enjoyable one, and an experience that will bring everyone back for a visit.! Thanks again and I will pass this... More

Thetford, Vermont
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 23, 2014

I have stayed at this hotel a few times, as I frequently travel across I-90. The location is incredibly convenient; I love that it doesn't add any minutes to my long trip. It is always incredibly clean - the rooms are spacious and comfortable. The breakfast is a pretty common hotel breakfast but I like that the hours are early... More

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Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear badbcatha, Thank you for your review, We are happy that you enjoyed your stay, as we strive to make it right for all our guest's. We look forward for your next visit. More

Toronto
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 20, 2014

Hi just came back from a 2 nt stay at the Holiday Inn Batavia - if yor just going to stay and sleep it is ok. Breakfast average, hotel amenities average. Most likely would not stay there again and try the Hampton Inn.

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Dear Signorina, Wow what a bummer after reading all the reviews from guest's that stayed this past weekend this really lets us down, we are sorry that we were just OK... and did not exceed your expectations as well as we did others, we appreciate your feedback and will share it with the team. Happy Summer!! More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014

This was a mother/daughter/grandson mini vacation (long weekend). Very pleased with the Holiday Inn Express Batavia. Nice clean, modern looking, quiet, well appointed and well located hotel. We used it as our base and did day trips to Darien Lakes Water Park and the Museum of Play in Rochester. Check in was a breeze (Priority Club member). Needed a fridge... More

Was this review helpful? Yes
Linda H, General Manager at Holiday Inn Express Hotel & Suites Batavia - Darien Lake, responded to this review

Thank you for taking the time to write a review on our hotel, we are happy that all was pleasant and comfortable and convenient, Thank you for choosing us we look forward for your next visit. More

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Additional Information about Holiday Inn Express Hotel & Suites Batavia - Darien Lake

Address: 4356 Commerce Drive, Batavia, NY 14020
Phone Number:
Location: United States > New York > Batavia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Batavia - Darien Lake 2.5*
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