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Hampton Inn Batavia

2.5 of 5 4360 Commerce Drive, Batavia, NY 14020
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Hampton Inn Batavia
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Hampton Inn Batavia
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242 reviews from our community

Traveler rating
    106
    77
    32
    15
    12
See reviews for
93
65
12
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed only 1 night here while on a hiking expedition in Letchworth State Park. The hotel was clean and comfy. The lobby and kitchen area were also clean and welcoming. We took advantage of the hot tub and pool after a cold day of hiking. Peggy and the other front desk staff where wonderful. They were very friendly and... More 

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

I am so happy you had a good stay and I definitely remember you two gals - we thought it was really cold to hike Letchworth. Obviously, you are hardy souls. We hope you come back again - maybe in Spring or Summer to get another prospective on a very beautiful spot in upstate New York. Happy New Year! Sincerely,... More 

Oakfield, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Love the hotel and all it has to offer. Just had a problem at check in. Was not aware, as it is no where on the website nor did staff say anything at time of reservation, that the check in age is 21. My son and his gf traveling for the holidays was almost not allowed to check in as... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

Thank you for pointing out our lack of information on age restrictions on our web site. We have made the necessary additions and hope this will not cause confusion in the future. We are glad you enjoyed your stay here for the most part and hope we will see you again in the future! Sincerely, Peggy Riedesel General Manager More 

Ann Arbor, Michigan
Top Contributor
57 reviews 57 reviews
13 hotel reviews
285 helpful votes 285 helpful votes
3 of 5 stars Reviewed 5 weeks ago

It is your average and somewhat dated Hampton Inn in items of room size and amenities. This Hampton Inn offers travelers a small indoor swimming pool and free wifi. My twelve year old daughter is a big fan of hotels with swimming pools. We stopped for a one night stay on our way to Killington, Vermont in late December 2014.... More 

Was this review helpful? Yes 2
peggy062, General Manager at Hampton Inn Batavia, responded to this review

thank you for your recent review of our hotel. We try to be friendly and welcoming to all. We truly appreciate the business we receive. We are sorry we did not live up to your expectations in some areas. Please know we strive to be the very best we can be. Happy New Year and we hope you will stay... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed December 22, 2014

I really enjoyed my stay here ... the staff was super friendly and helpful, and especially the breakfast staff was cheerful and positive. The room was spotless, cosy, and extremely comfortable. And I love the pillows!

Review collected in partnership with Hampton

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

Thank you for taking the time to review our hotel. We are glad you found us to be friendly and you were comfortable here. Please make it a point to sty here again when in the area! Happy Holidays! Sincerely, Peggy Riedesel General Manager More 

Buffalo, New York
2 reviews
4 of 5 stars Reviewed December 16, 2014

I was headed to Batavia NY on a business trip and since I always stay at a Hilton property I checked on the Hampton Inn. They did not have a room available at the rate I required. Nicholas, the front desk gentleman I spoke with, followed up with his supervisor and called me back to offer the rate I required.... More 

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

I have passed your review onto our team here at the Hampton. I am very pleased with Nicholas who went above and beyond for you and who genuinely cares! We all try to help our guests and make their stay here comfortable. Thank you and Happy Holidays! Sincerely, Peggy Riedesel General Manager More 

Virginia
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 9, 2014

Very clean Hotel. Very spacious. Very nice people. Didn't use the gym or the pool. Breakfast was quite normal (like in many places). We were on the 1st floor in the middle of the Hotel and could hear the Highway but not to the point where it kept me from sleeping and I'm a light sleeper. Not sure about higher... More 

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

Thank you for taking the time to review our property. We are glad you had a good stay and we hope to see you again soon. Have the happiest of holidays! Sincerely, Peggy Riedesel General Manager More 

Glenshaw, Pennsylvania
Top Contributor
82 reviews 82 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 3, 2014

Love the beds, really nice staff, great location just a minute off the thruway. All of the amenities that you look for when staying away from home, gym, in room fridge and microwave.. Included breakfast I have stayed here several times and will definitely return!

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

Hi and thank you for your very nice review of our hotel and your experience. We are glad you enjoyed your stay with us and we hope you will choose our hotel again. Please have the happiest of holidays. Sincerely, Peggy Riedesel General Manager More 

1 review
4 of 5 stars Reviewed December 2, 2014

We needed a place to stay while visiting for Thanksgiving. The atmosphere was comfortable, warm and friendly and made a great home away from home. There's nothing like a hot breakfast in the morning to start your day off right. Will definitely stay here again.

Review collected in partnership with Hampton

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

Thank you for your great review - we want you to think of us as your home away from home. We love to welcome our travelers and to make them comfortable. We definitely want you to identify our hotel with comfort and warmth. Thank you! Happy Holidays! Sincerely, Peggy Riedesel General Manager More 

Arlington, United States
1 review
3 of 5 stars Reviewed December 1, 2014

While the room was clean, the evening front desk staff member was snotty. I was disappointed that the workout facility didn't open until 10 am. I have never, ever been in a hotel that does that and I have traveled for years!

Review collected in partnership with Hampton

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

I am sorry to hear you did not enjoy your experience with our hotel. Our fitness center hours are 24/7. Guests have access constantly. The pool hours are limited from 7:00 AM to 10:30 PM. I have passed your comments along to the gentleman who checked you in. Thank you for your input and I hope you had a very... More 

Quincy, United States
2 reviews
4 of 5 stars Reviewed November 24, 2014

This location is conveniently located off the NYS Thruway, 1/2 way between Rochester and buffalo. It is very close to Batavia Downs ( <2 Miles ) The hotel is consistent with the brand, I have stayed in Buffalo, Henrietta Rochester & Syracuse as well. All of the locations are similar and have complementary wifi, business center, health / fitness centers... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
peggy062, General Manager at Hampton Inn Batavia, responded to this review

Just a quick thank you for your review of your recent stay with us! We are very happy to be consistent with other Hampton locations as it makes us strong. Thank you for pointing out our many positives and we hope you have a Happy Holiday and stay with us again in the near future! Sincerely, Peggy Riedesel General Manager More 

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Additional Information about Hampton Inn Batavia

Address: 4360 Commerce Drive, Batavia, NY 14020
Phone Number:
Location: United States > New York > Batavia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Batavia 2.5*
Number of rooms: 59
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Also Known As:
Hampton Inn Batavia Hotel Batavia
Batavia Hampton Inn

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