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Hartwell House

4.0 of 5 Oxford Road, Hartwell, Aylesbury HP17 8NR, England
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Certificate of Excellence 2014
Hartwell House
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Hartwell House
Hartwell House
Hartwell House
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365 reviews from our community

Traveler rating
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rome, Italy
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

The location and room were great. Were up in eves of the hotel, the room overlooked the gardens with its own roof patio. Was like going back to 1930's with most of the modern refinements. Being a National Trust House, it was beautifully designed with some fine features. The Spa was a bit of a let down, with the Hot... More 

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Marlow, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We booked into a £450 room at this beautiful hotel for our wedding night. I don't know if it's because we didn't host our wedding there, so it was just us, but they did absolutely nothing to make our stay special. We were treated like it was just a normal evening (unless you count the hastily scribbled congratulations on their... More 

Was this review helpful? Yes 1
Benfleet, United Kingdom
Contributor
12 reviews 12 reviews
3 of 5 stars Reviewed 1 week ago

Booked through secret escapes so actually paid reduced rate for room -which was lovely. Not sure I would have felt same paying full price. Lovely bed and facilities with lounge but uncomfortable furniture in lounge. Most disappointing was the spa - went to the terribly overpriced spa cafe and paid a fortune for a sandwich with bread so hard I... More 

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London, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Our first impressions of Hartwell House were positive when we booked in to spend the evening with dinner for Valentine's day. We were shown to a rather sizable room in the main house, and this is where the positives end. The customer service in this establishment is some of the worst I have ever come across to date. I can... More 

Was this review helpful? Yes 5
Hartwell, Manager at Hartwell House, responded to this review

Hartwell House has been very busy over Valentines day weekend with happy guests being well looked after and served. If things go wrong we wish to put them right, if possible at the time, or failing that, afterwards. It is more difficult for both guest and hotelier after such a trenchant review, much of which we believe not to be... More 

Taunton, Somerset
Top Contributor
80 reviews 80 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at Bodysgallen Hall (another National Trust hotel) and enjoyed the experience so much,, we decided to stay here for our wedding anniversary. We were treated as if we were special from the moment we arrived at the door and were greeted by name by two members of staff and when we got to reception, the receptionist at hotel... More 

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a great place to experience afternoon tea in the formal surroundings of a stately home which is now run as a high end hotel. Sandwiches, cakes and scones are freshly made and served with lashings of jam and cream and pots of tea of your choice. At £25 a head this is not a cheap but it is... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Hartwell House at the end of January. We started our day at the gorgeous spa with treatments and a lounge by the pool. We then were offered to check in early and told our room had been upgraded to a four poster bedroom. We stayed in room number 18 (I think) and it was divine. Flawless in... More 

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Hitchin, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

I joined friends for a private lunch party and had a wonderful time. From canapes to pudding, the food was beautifully presented and perfectly cooked and served. The passionfruit souffle was particularly good. Absolutely fantastic service throughout from the very adept and attentive staff who looked after us extremely well and with great attention to detail. A very jolly time... More 

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Austin, Texas, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I visited Hartwell House while I was on a tour, and only got to spend two nights there. I desperately wish I could have stayed longer! The historic aspect of this house and its grounds is absolutely fascinating. Take some time before you go to familiarize yourself with some of the details, particularly with the history of the individual rooms.... More 

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London
Contributor
17 reviews 17 reviews
10 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We went here for a spa day and were really looking forward to it. However the spa was very disappointing. The jacuzzi was lukewarm and the hot tub was cold! When we asked about this we were told that it was because the lid had been off and it 'reacts to the air temperature.' This is absolute rubbish- we went... More 

Was this review helpful? Yes 3
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Additional Information about Hartwell House

Address: Oxford Road, Hartwell, Aylesbury HP17 8NR, England
Location: United Kingdom > England > Buckinghamshire > Aylesbury > Hartwell
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hartwell House 4*
Number of rooms: 46
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Also Known As:
Hartwell House Hotel Aylesbury
Hartwell Hotel Aylesbury

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