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All 3 Whites City hotels

White's City Cavern Inn

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3.0 of 5 Hotel   |   17 Carlsbad Caverns Hwy., Whites City, NM 88268
Hotel amenities
  • Overview
  • Reviews (42)
  • Photos (8)
  • Amenities
  • Q&A
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White's City Cavern Inn
Ranked #2 of 3 hotels in Whites City
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42 people have reviewed this hotel

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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Santa Fe, New Mexico
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014 via mobile

Close to the Caverns, we were able to come and go to various Park activities without a lot of driving time. The water park with two big fun slides and a kiddie pool was a big plus. The regular pool was also pleasant and stayed open until 10 p.m. The staff was nice and the room was cool and quiet.... More

Was this review helpful? Yes 2
Austin, Texas
Top Contributor
63 reviews 63 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 14, 2013

Good campsite but bad sleeping... too many glaring streetlights that keep the birds up all night... and me too. Next time I'll drive a little farther to camp. But if you must stay close to the national park, then tent or RV camping is fine. Staff is friendly and helpful.

Was this review helpful? Yes 3
Moriarty, New Mexico
Contributor
15 reviews 15 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
1 of 5 stars Reviewed August 20, 2012

Dirty, musty smelling, hard mattress. Those are just a few of the things wrong with this place. Apathetic management. Horrible restaurant. At least we think it is horrible. We waited forever to receive our food. Rude desk clerks. Next time, we stay in Carlsbad.

Was this review helpful? Yes 3
Chattanooga, Tennessee, United States
Top Contributor
58 reviews 58 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed July 21, 2012

I booked this room for the water park - as I imagine many people do. I am by no means a snob and thought I could deal with the sub par room ammenities in exchange for a few hours of joy from my kids. When we arrived the lobby STUNK - it smelled like a dirty bar. We went to... More

Was this review helpful? Yes 11
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 16, 2012 via mobile

Towels were dirty !!! Sheets were dirty with stains !!!! Ten different kinds of bugs in room !!! Infested with spiders !!! No hot water in shower ... Turned on switch for lamp and power went out !!! HORRIBLE EXPERIENCE

Was this review helpful? Yes 8
centreville
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 10, 2010

Hotel room was dirty. Had someone elses dirty clothes on the floor, and some kind of bug that resembled an ant, except it jumped, in the room . The toilet also ran for at least 5 minutes after each flushing. I informed the office , he said that the maintenance man was not there. All he did was shake his... More

Was this review helpful? Yes 5
clovis
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 1, 2010

We stayed in Whites City and it was pleasantly surprised! We had read the reviews online and we were just too tired to drive 35-40 minutes to Carsbad NM. So we just stayed at White City. We were surprised! The Hamburgers we sooo good at the resturant and the people very friendly. The water park was nice for the kids,... More

Was this review helpful? Yes 8
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 5, 2010

After reading the horrible reviews, we decided that for one night we could tolerate any shortfalls. The office is across the street and only one man was on duty, but we had no problems with the room - at all. It was clean, large, and appeared newly redecorated. The lack of staff and attendants may probably be due to the... More

Was this review helpful? Yes 2
San Antonio, Texas
Contributor
15 reviews 15 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed April 22, 2010

the only reason we stayed at this place was to see the carlsbad caverns...there was only one attendant at the hotel, non-existent room service and the worst part was the rooms they gave us were unmade!! had to go back and forth twice across the street to the receptionist's because he was alone and had to stay at his post... More

Was this review helpful? Yes 6
Savannah, GA
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 7, 2010

Terrible experience and Ripped off! Arrived too late for the cave and stopped here to stay the night. They were all to happy to take my money and send me off to a room in a hotel that was across the street. This hotel (across the street) looked abandoned and as we entered our room, it was freezing cold (about... More

Was this review helpful? Yes 8
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Additional Information about White's City Cavern Inn

Address: 17 Carlsbad Caverns Hwy., Whites City, NM 88268
Location: United States > New Mexico > Whites City
Price Range (Based on Average Rates): $
Hotel Class:3 star — White's City Cavern Inn 3*
Also Known As:
White`s City Cavern Hotel Whites City
Whites City Cavern Hotel
Whites City Best Western
Best Western Whites City

8 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Official Description (provided by the hotel)
White's City Cavern Inn is not and has not been available for tourists to reserve a room since 2010. This hotel is currently in a private partnership with another company. All reviews after 2010 are mis-labled or from business tenants. The Rodeway Inn is the only hotel available for reservations in White's City, NM. ... more   less 
Number of rooms
42

Questions & Answers

Questions? Get answers from White's City Cavern Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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