Where to start ! Location is superb, immediately outside Carlsbad Caverns. End of the good news. Read on, but stay away... We called ahead and asked about which of the two lodging options then on their website were best for us. I was told that one was totally booked for 12 months by an oil concern so we booked the... more

Skip this place and travel the extra 25 miles to Carlsbad, where for less money, you have choices for lodging and dining. Most of the facilities for this place were not operating at the time of our stay (late september 2009). Pool-closed for renovations, bar/saloon-closed, steak house restaurant-only open thursday thru sunday, and of course, we stayed monday thru wednesday.... more

My fiance and I traveled throughout the southwest over the summer of 2007 and stayed at many hotels along the way. In our travels, we decided to go to Carlsbad Caverns on a whim. We decided to stay at this motel since it was close and right on the way to the caverns. Where to begin... The hotel looks like... more

Loved the caverns, didn't have a whole lot going on in the town if you can call it that. more

Just stayed at the adjacent Walnut Canyon Inn (all part of the "White's City Resort" complex, along with an RV campground and several individual casitas). The property has recently changed ownership and is in the process of being renovated. While the "resort's" (using the term very loosely) rustic appearance might be offputting to some (read carrotseed's review for a good,... more

We chose to stay at the Best Western Cavern Inn because of its proximity to Carlsbad Caverns National Park. We anticipated several round trips from the park to the motel and back, and didn't want to add an additional 20 miles (40 miles round trip) to/from Carlsbad. A mistake. The hotel is no longer affiliated with Best Western. It is... more

Unfortunately, we booked our room before reading the reviews. After reading what others had experienced, we were braced for the worst. The bottom line: This is not a 5 star resort. But they don't claim to be. It's a motel in the armpit of NM. And for that I really can't complain. In fact I'd even go as far as... more

The property has a short list of positives. It is the closest motel to Carlsbad Caverns (a 15 min. drive to the Visitor Center.) The water pressure in the shower was very good and the hairdryer had decent power. That's it. We arrived about 1 hour before the official check-in and were told that the room was not ready even... more

I have used Best Western Hotels when I vacationed in New Mexico before, and they are usually adequate. Not this one. It was dark and a gloomy place to stay. When I moved the curtains to get some light, a few dead moths dropped out. The staff was very unfriendly and not helpful. But the people in the stores around... more